IntroductionWelcome| 00:04 | Hi! My name is Karen Fredricks,
and I use Outlook everyday.
| | 00:08 | Outlook has grown in popularity
since Microsoft released the earliest
| | 00:11 | versions back in 1995, and now has
an estimated 241 million users in the
| | 00:17 | United States alone.
| | 00:19 | This course assumes that you have been
using a prior version of Outlook and just
| | 00:23 | want a sneak peek at the new 2010
features, including Outlook's new look and feel
| | 00:28 | with the addition of the Ribbon,
| | 00:30 | the File tab which allows you to
find and set all your preferences in one
| | 00:34 | easy-to-find location,
| | 00:36 | the new organizational features
including Quick Steps and the Conversation view,
| | 00:42 | the Outlook's social connector which
displays information from social sites such
| | 00:46 | as LinkedIn, and the Inbox Cleanup tool
which helps you reduce the size of your
| | 00:51 | Inbox and other Outlook components.
| | 00:53 | I am really excited about the Outlook
2010 New Features course on lynda.com.
| | 00:58 | So let's get started.
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| Comparing Outlook 2007 and Outlook 2010| 00:00 | Outlook has always been one of the most
popular choices for organizing your business day.
| | 00:05 | Outlook 2010 has added some powerful new
tools, and modified a few of the existing ones.
| | 00:10 | One of the biggest changes you'll
notice right away is that the traditional
| | 00:13 | Outlook menus have been
replaced by the new Outlook Ribbon.
| | 00:16 | Some of the old features you're familiar
with have gotten a little bit of a face lift.
| | 00:21 | The old traditional colors have
been changed, and you can now add
| | 00:24 | additional ones, as well.
| | 00:26 | The Folder list and Navigation Bar have
been reordered, so that now you'll find the
| | 00:30 | Inbox easily at the top of the list.
| | 00:34 | If you're looking for the Distribution
list, it's now called the Contact Group.
| | 00:38 | There are also a number of new features,
including Quick Steps, which allow you
| | 00:43 | to organize your Inbox at the click of a button,
| | 00:46 | the Mailbox Cleanup tool which helps
you keep your storage space under control,
| | 00:50 | and the Outlook's Social Connector
which makes it a snap to keep you updated on
| | 00:55 | your contacts through social
networking sites, such as LinkedIn.
| | 00:59 | I am really excited about the Outlook
2010 New Features course on lynda.com.
| | 01:04 | I know once you get started, you'll
be as excited about the new features as I am.
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1. Interface ChangesCustomizing the colors| 00:01 | Overall, Outlook's new look and feel is
designed to give Outlook a less cluttered
| | 00:04 | appearance that makes it
easier to see your work at hand.
| | 00:07 | Now these changes are all fairly minor,
but they're nice to be aware of them
| | 00:11 | going into the program.
| | 00:13 | First thing you're going to notice is
that the Folder list, or the Navigation Bar,
| | 00:17 | off here on this side has been reordered slightly.
| | 00:19 | In the older versions of Outlook,
you probably used to seen your Deleted
| | 00:22 | Items folder and your Junk E-Mail
folder at the top of the list and then the
| | 00:27 | Inbox slightly lower.
| | 00:29 | In the newer versions, the Inbox
has been moved to the top, to make it a
| | 00:33 | little bit easier to find.
| | 00:34 | Another feature that's been changed is
the fact that our fonts are now a little
| | 00:38 | bit larger and easier to read.
| | 00:42 | You'll also notice that the bars that
surround these other areas of Outlook, on
| | 00:46 | the Navigation Bar, have now been squared.
| | 00:49 | They no longer had a rounded effect
that we saw in the older versions.
| | 00:53 | One of the not so earth-shattering
changes in the program is the fact that the
| | 00:57 | plus signs that we used to open and
close folders have been replaced by the
| | 01:03 | more modern triangle.
| | 01:04 | So if we want to open a folder
we simply click on the triangle.
| | 01:07 | If we want to close it again, we
click on the triangle again to close it.
| | 01:11 | One of the other appearance changes is
the ability to change colors in Outlook.
| | 01:16 | In older versions, we weren't able to
change the colors, but in the new version,
| | 01:20 | we have a couple of choices.
| | 01:22 | The default is the dilver or gray
color that you're seeing here, but if you'd
| | 01:27 | like to have a little bit more
artistry in your Outlook, you can change that
| | 01:30 | color by going up to the File menu,
going down to the Options, and you notice
| | 01:36 | that we have the Color
scheme options right here.
| | 01:38 | I'm going to change that default
silver color to the blue and click on OK.
| | 01:42 | And I'm now seeing a lovely shade of
blue that hopefully matches the decor of my
| | 01:47 | office a little bit better.
| | 01:48 | We're pretty set in our ways
and don't always relish change.
| | 01:51 | You'll be having a note that many of
the changes in Outlook 2010 are cosmetic
| | 01:56 | ones that you'll be able
to adapt to very quickly.
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| Using the Outlook Ribbon| 00:01 | If you've been using Word, Excel and
one of the other components of Office
| | 00:04 | 2007, you're already familiar with
the Ribbon that runs along the top of
| | 00:08 | Microsoft products.
| | 00:09 | Now, for the first time, the
Ribbon has made its way into Outlook.
| | 00:13 | Now you'll notice that the Ribbon, and
we see it here along the top of Outlook,
| | 00:18 | is divided into four tabs.
| | 00:20 | In this case, we have the Home tab, the Send/
Receive tab, the Folder tab and the View tab.
| | 00:26 | We also have a File tab, which you're
going to see in all portions of Outlook,
| | 00:31 | but we've got another chapter that's
going to go into that in a little bit more
| | 00:34 | detail because that File tab is where
we set all the basic Microsoft options.
| | 00:40 | So for now, we're just going to
stick with the other four tabs.
| | 00:43 | You noticed, for instance, when I look at
the Home tab, it's broken up into groups.
| | 00:48 | So in this case I have the New group,
Delete, Respond, Quick Steps, and so on.
| | 00:53 | But if I move to one of the other
elements of Outlook, for example the
| | 00:57 | Calendar, you'll notice that my
groupings are slightly different, and they will
| | 01:01 | reflect Calendar options.
| | 01:03 | So I'm going to return
back here to the Mail Options.
| | 01:07 | And you see that each group is
divided up into a number of icons.
| | 01:12 | And if you hover your mouse over
any of those icons, you get a little
| | 01:16 | tooltip that actually tells us, in more detail,
what the function is of that particular icon.
| | 01:21 | Now if you look closely, after some of
the items on the Ribbon, you see a small
| | 01:29 | down-pointing arrow, and that arrow
means that if you click that particular
| | 01:33 | icon, you're going to get more choices.
| | 01:36 | So, for example, if I want to move
something and I click the Move icon, you
| | 01:41 | notice it's kind of giving me more
choices of ways that I can move items.
| | 01:46 | One of the things that you might want to do,
if you don't like the Ribbon, is to minimize it.
| | 01:51 | We can minimize the Ribbon by hitting
this up arrow, and the Ribbon goes away,
| | 01:56 | or we can hit the down arrow to
return the Ribbon back to where it was.
| | 02:01 | If you're like I am, you like to customize things
| | 02:03 | and have them just your own
way, and the Ribbon's no exception.
| | 02:07 | So in this case, if I want to customize
the Ribbon, one of the easiest way to do
| | 02:11 | it is to do a right-click on the
Ribbon bar and choose Customize the Ribbon.
| | 02:16 | Now what you're seeing in the left-
hand side are all of the commands that
| | 02:20 | are found in Outlook -
| | 02:22 | actually, right now looking at the
Popular Commands that we would normally
| | 02:25 | associate with the Inbox. But if you
click this down arrow, we can see commands
| | 02:31 | that are not in the Ribbon, or we can
see all commands that we find in the
| | 02:35 | entirety of the Outlook program.
| | 02:37 | So sometimes this list is a
little bit long and overwhelming.
| | 02:41 | So I'd like to restrict it to either
the Popular Commands, or the commands that
| | 02:46 | are not currently in the Ribbon.
| | 02:47 | So I'm going to choose Popular Commands.
| | 02:49 | Now in the right-hand side, you see all the
items that are currently found in the Ribbon.
| | 02:54 | Now first thing I'm going to do is I
have decided I don't like the order, over
| | 02:59 | here, of the New group and the Delete group.
| | 03:01 | So what I'm going to do is click on New,
| | 03:03 | hit the single pointing down arrow,
and I've now changed that order.
| | 03:08 | I'm going to click OK, and you notice that
I've now reversed the order of those two groups.
| | 03:15 | But I've also decided that I
don't really use those Quick Steps.
| | 03:19 | I'm not really familiar with that feature yet.
| | 03:20 | So I'm going to remove
that group from the Ribbon.
| | 03:23 | What I'm going to do now is do a right-click,
customize the Ribbon. Here's my Quick Steps.
| | 03:30 | I'm going to remove it by
clicking Remove one time, and clicking OK.
| | 03:35 | And you notice that the Quick Steps has now
been removed from my Ribbon. But wait a minute.
| | 03:41 | I'd like to print, and I am not
seeing a good Print button here.
| | 03:46 | Not only put Print up there, I'm
going to set it up in my own new grouping.
| | 03:51 | So I'm going to do a right-click.
| | 03:52 | I'm going to customize the Ribbon,
and I'm going to add a new group.
| | 03:57 | You can see my new group right here.
| | 03:59 | I'd like to give it a better name, so
I'm going to rename it Karen. I'm clicking OK.
| | 04:06 | And now I'd like to put that
Print icon in the Karen group.
| | 04:12 | So I click on Print, and I've already
got Karen highlighted, and I click Add.
| | 04:16 | And you can see that Print
icon is going to be there.
| | 04:20 | I click on OK, and now we have
that Karen group with our Print icon,
| | 04:26 | just in case you're not happy with
the changes, because you can make as many
| | 04:29 | changes as you want with the Ribbon,
continuing to follow that same process until
| | 04:33 | you get the Ribbon exactly the way you wanted.
| | 04:37 | But if you're not happy, do a right-click.
| | 04:40 | Go back to Customize the Ribbon.
| | 04:42 | We have this wonderful button
down here called the Reset button.
| | 04:46 | And what that does is it will reset all
the changes that you've made back to the
| | 04:51 | way it was when you first installed Outlook.
| | 04:53 | So I'm going to click on
Reset all customizations.
| | 04:57 | I'm going to answer Yes
to the prompt and click OK.
| | 05:02 | And now you see that my Ribbon is
exactly the way it was when we first started.
| | 05:07 | I compare the introduction of the Ribbon
into Outlook 2010 to purchasing a new car.
| | 05:11 | At first, it's hard to find all the
bells and whistles, but after a short period
| | 05:15 | of time, you don't know how
you ever lived without it.
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| Exploring the File tab| 00:00 | In previous versions of Outlook, some
of the preference settings were found on
| | 00:04 | the File menu, others looked in the tools menu,
and still others build into the Help menu.
| | 00:10 | Finally, Outlook 2010 consolidates all
of the common user settings in one easy-
| | 00:14 | to-find area called the File tab.
| | 00:16 | In fact, Microsoft was so excited
about this new feature that they dubbed it
| | 00:21 | the Backstage view.
| | 00:22 | Now we find the File tab in the top
left-hand corner. It is bright orange.
| | 00:27 | So when I click on the
File tab, the File tab opens.
| | 00:31 | We notice that the File tab
has its very own Navigation Bar.
| | 00:35 | Now let's discuss first how we get in
and how we get out of that File tab.
| | 00:40 | It's pretty easy to find
it because it was orange.
| | 00:42 | Getting out is a little trickier.
| | 00:44 | You might think that you should hit the X in
the top right corner to get out of the File tab.
| | 00:49 | Wrong, that will not only
get you out of the File tab,
| | 00:52 | it will actually close
the entire Outlook program.
| | 00:55 | The same thing happens if you
hit Exit on the bottom left corner.
| | 01:00 | Again, it will not only close the File tab,
but it will totally close you out of Outlook.
| | 01:05 | Now when you go into some of the
options, Outlook will automatically take you
| | 01:10 | out of the File tab.
| | 01:11 | So you don't really have to exit out of it;
| | 01:12 | you're just going to be removed from
it, kind of unceremoniously.
| | 01:16 | Now if I decided that I got into
the File tab, and I want to get out
| | 01:20 | without making any changes,
| | 01:23 | the easiest way to do it is just
to click on a different tab.
| | 01:26 | In this case, I clicked on the Home tab,
| | 01:28 | once again, return to my homepage.
| | 01:31 | Now before we go back into the File tab,
I want you to notice that I am in the
| | 01:36 | Inbox, and that I have selected a
message from my friend Ken Snyder.
| | 01:40 | Now that doesn't seem that important,
but when we go into the File tab, you
| | 01:46 | notice that the first option on
this Navigation bar is Save As.
| | 01:50 | When I click on Save As, you might not
really know what you're saving, unless
| | 01:56 | you'd only made note of where you were before
you went into the File tab. Kind of strange.
| | 02:01 | So at this point, I can give that
e-mail message a name, and choose whatever
| | 02:08 | folder I want to save it to, and save it.
| | 02:11 | Of course, once I save it, Outlook puts me
back into the homepage, and out of the File tab.
| | 02:17 | Not to be deterred, I'm going to make
a trip, one more time, to that File tab.
| | 02:23 | This time, I'm on the Info
section of the File tab navigation bar.
| | 02:27 | As one would expect, the Info tab tells me
a little bit more information about Outlook.
| | 02:35 | We start out by seeing the name of
the account that I'm currently using.
| | 02:39 | And if I want to set up another
account, this is where I would do it.
| | 02:44 | We also notice that we have a
box that says Account Settings.
| | 02:48 | You notice that little down-pointing
arrow, which means if I click on the
| | 02:51 | Account Settings, I get even more options.
| | 02:55 | We continue our tour with Automatic Replies.
| | 02:58 | Now you might not see that Automatic
Replies button if you're not using Outlook
| | 03:03 | Exchange Server, which is what
automates the process of sending out
| | 03:07 | notifications when you're out of the office.
| | 03:10 | We also notice that we have Mailbox
Cleanup tools, which will help compress
| | 03:15 | the size of our mailbox, which
we'll be covering in the later chapter.
| | 03:19 | We also have the Rules and Alerts, which is
an area where you can set up Outlook Rules.
| | 03:24 | Now if I go over to the Open area,
| | 03:27 | this is where I can open a Calendar
someone might have sent me, or another
| | 03:31 | Outlook Data File, or I can import an
existing file, such as an Excel spreadsheet,
| | 03:37 | into my Outlook, or if I'm using
Exchange Server, actually open somebody else's
| | 03:43 | Outlook information.
| | 03:44 | Now I happen to like this Print feature.
| | 03:46 | Again, that's why it was important to
know what message was currently displayed
| | 03:53 | in Outlook before I made
my trip to the File tab,
| | 03:57 | because when I go into Print, I'm
actually seeing a preview of what message
| | 04:02 | I would be printing.
| | 04:04 | The Help menu is very
helpful for number of reasons.
| | 04:07 | First of all, it's going to show you
your license number, which you might want
| | 04:12 | to jot down and put in a safe place,
just to make sure that you don't lose it.
| | 04:16 | We also have Microsoft Office Help,
and this is going to take you to the
| | 04:20 | offline Help screen, where you can
search for help that you may need at any of
| | 04:25 | the Outlook features.
| | 04:26 | I'm going to return once more to my File tab, and
go back down to Help, and continue my tour.
| | 04:34 | We have a Getting Started area, and
Getting Started will help you using Outlook
| | 04:40 | if you are brand-new user.
| | 04:41 | We also have Contact Us, which will
actually go out to the Internet and provide
| | 04:46 | you with more options from
getting support directly from Microsoft.
| | 04:50 | Now we're going to go over to the Options area.
| | 04:55 | The Options area should look vaguely
familiar to you if you've been using other
| | 05:00 | versions of Outlook,
| | 05:01 | because in the Options area, you notice
that we have the options for setting up
| | 05:05 | our Mail, or setting up our
Calendar, setting up our Contacts.
| | 05:08 | Again, all those options were
found in the older versions.
| | 05:12 | They've now all been consolidated onto
the File tab, which makes it a little
| | 05:17 | bit easier to find.
| | 05:18 | Again, when I close those options, once
again, I'm closed out of the File tab,
| | 05:23 | but I can return to it at
anytime, by giving into a click.
| | 05:25 | Although it looks just like any other
tab on the Ribbon, Outlook's File tab
| | 05:30 | provides you with one easy place to
set up just about any of the Outlook
| | 05:35 | preferences you can think of.
| | 05:37 | Older versions of Outlook had most of
the same functionality, but it was hard
| | 05:41 | to get to it because the various features
were sprinkled throughout the menu system.
| | 05:45 | Now they are in one easy-to-find place.
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2. NavigatingCreating Quick Steps| 00:01 | As its name implies, a Quick Step is a
quick and easy way to perform a task in Outlook.
| | 00:06 | You might be a bit confused
between an Outlook rule and a Quick Step.
| | 00:09 | A rule is designed to process incoming
items automatically, and a Quick Step is
| | 00:14 | designed to be used when it's needed.
| | 00:16 | For example, you might get really
excited when you receive a new e-mail that
| | 00:20 | tells you that you've gotten a sale
from a top client, and you want to make
| | 00:25 | sure that you let your manager know about
that sale, so that you can get a nice commission.
| | 00:30 | You might also want to make sure that
you move that message to a special place,
| | 00:34 | so that you are sure to take action immediately.
| | 00:37 | Now that's a Quick Step.
| | 00:38 | We find our Quick Steps by looking at
the Home tab on our Ribbon, and we see
| | 00:42 | our Quick Steps group.
| | 00:44 | We start with a number of quick steps,
but I would rather learn how to modify
| | 00:51 | some of these existing quick
steps, and make them my own.
| | 00:53 | So I'm going to start by clicking on
the More button, which we find down here,
| | 00:58 | that down pointing arrow, and
I'm going to manage my Quick Steps.
| | 01:03 | You notice that I can make a New
Quick Step, which is what I'm going to do.
| | 01:07 | First quick step, I'm going to make
sure that any mail that comes in, that I
| | 01:13 | mark it as Important.
| | 01:15 | So I am going to create a New Quick Step.
| | 01:18 | You notice I have a number of choices.
| | 01:20 | I can move it to a folder, I can
categorize it, I can flag it, I can send a new
| | 01:25 | e-mail to someone, I can forward it
to someone, or I can set up a meeting.
| | 01:29 | So I'm going to just call this a Move to Folder.
| | 01:31 | I'm going to call this the Gotta Do,
because that means an incoming e-mail is
| | 01:39 | coming in, and I got to make sure
I do something with it right away.
| | 01:43 | So I am going to be
prompted to move it to the folder.
| | 01:46 | I am going to choose the Gotta Do folder,
which I've already created in the past.
| | 01:53 | I click on Finish, and OK.
| | 01:57 | You notice I now have a new Gotta Do rule.
| | 02:00 | So when something comes in from Ken
Snyder, and I want to make sure that I
| | 02:03 | act on it right-away,
| | 02:05 | I can simply click on Gotta Do.
| | 02:08 | You notice it disappeared from my Inbox,
and it's now in my Gotta Do folder.
| | 02:13 | Using that technique, I can go,
anytime I see an important message, with a
| | 02:18 | single-click, move it into that Important folder.
| | 02:21 | Now we're going to take
that concept one step further.
| | 02:25 | We're going to create a new Quick Step.
| | 02:28 | Now previously, I gone down here, under
Manage Quick Steps, and that was a good
| | 02:34 | way to start on a very basic Quick Step.
| | 02:36 | When I click on Create New,
I'm going to see lots of options.
| | 02:40 | I am going to call this Quick Step
I've Gotta Sale, because there are a number
| | 02:47 | of things I want to do
with these incoming orders.
| | 02:51 | So the first thing that I'm going to
do is I am going to move it to a folder.
| | 02:55 | Again, the folder I'm going to
choose is the I've Got a Sale!
| | 03:00 | folder, which I had set up previously.
| | 03:02 | But that's not enough.
| | 03:04 | Not only do I want to move that to the
folder, but I'm going to choose another action.
| | 03:09 | I am going to categorize it, because I
take advantage of Outlook's Categories.
| | 03:13 | So I'm going to Categorize this as a
Red item to mean it's something I really
| | 03:20 | have to take care of, but that's not enough.
| | 03:22 | I'm going to add another action.
| | 03:25 | What I'm going to do this time is scroll
all the way down to the bottom of this list.
| | 03:31 | I'm going to forward this message to my boss.
| | 03:36 | So here in the To area, I
can type in the e-mail address.
| | 03:42 | What's really nice is normally,
when I forward a message to someone, it
| | 03:47 | starts with the letters FW in the Subject
line to indicate that it's a forwarded message.
| | 03:52 | What I'm going to do here is
change that message a little bit.
| | 03:55 | So when I forward this to my boss,
it's not going to include that FW, just
| | 03:59 | the original subject.
| | 04:01 | I'm going to add a little spin to it.
| | 04:04 | Again, I can add as many
actions as I want to my Quick Step.
| | 04:08 | When I'm all done, I click on the Finish button.
| | 04:11 | You see I've now got my
I've Gotta Sale Quick Step.
| | 04:14 | So one information comes in pertaining
to a sale, all I have to do is highlight
| | 04:20 | the message, click I've Gotta Sale
and the fun begins. The message gets
| | 04:24 | forwarded to my boss.
| | 04:26 | It gets moved to the I've Got a Sale!
| | 04:28 | button, and it's categorized in red.
| | 04:31 | And again this is the way that I can quickly
take any of these orders, and process them.
| | 04:37 | Now you might have liked this system so much that you
think, wow, I like it so much, I'd like to do that again.
| | 04:43 | You can start all over, or you can go
down here to your More button, go into
| | 04:48 | your Manage Quick Steps, and actually
take an existing Quick Step and duplicate it.
| | 04:54 | So I am going to click on Duplicate.
| | 04:56 | This time, instead of I've Gotta Sale,
this one is not quite as important.
| | 05:01 | So what I'm going to do here is
instead of I've Gotta Sale, I'm just going to
| | 05:04 | change the name slightly
to I've Got a Little One.
| | 05:10 | Maybe this time I'm not going to
categorize it in Red, so I can remove that category.
| | 05:15 | Now I can add another category,
which in this case is going to be Blue.
| | 05:25 | See that I now have my two Quick Steps up here.
| | 05:28 | If I don't like the order of them, by
the way, I can simply click on the More
| | 05:32 | button, go back to Manage
Quick Steps, and change the order.
| | 05:37 | So I'm going to move that
Gotta Do up, and click OK.
| | 05:41 | Here I have got my Quick Steps.
| | 05:44 | Outlook 2010's Quick Steps feature
provides you with a quick way to organize
| | 05:48 | that mountain of e-mail that
can seem so overwhelming at times.
| | 05:52 | After all, why spend three or four
clicks getting a job done, when you can do
| | 05:55 | it with one.
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| Viewing schedules| 00:00 | Gosh, it seems like there is so much
to do and so little time to do it in.
| | 00:04 | Microsoft must have realized that many
of us are pulled in multiple directions
| | 00:08 | when they added the ability to work
with multiple calendars into Outlook 2010.
| | 00:12 | All right, we are going to start by
taking a little trip to the calendar
| | 00:16 | portion of Outlook, and we do that by
clicking on the Calendar icon in the Navigation bar.
| | 00:21 | And you see that I've cheated a little bit,
and I've already set up some new calendars.
| | 00:27 | I have my main calendar, which
of course is called Calendar.
| | 00:30 | Now if I was working with Microsoft
Outlook Exchange, I'd also have some shared
| | 00:35 | calendars that might be available to me.
| | 00:37 | But what I did, in my case, I set up a
personal calendar to make sure that I get
| | 00:41 | my kids to soccer practice on time.
| | 00:44 | I've set up another calendar for
office events, such as staff meetings, to make
| | 00:48 | sure I don't miss anything important.
| | 00:50 | I've set up another calendar for my
clients, so I can keep track of when I've
| | 00:55 | got client meetings.
| | 00:56 | And finally, I set up a calendar to hold
all the important holidays, to make sure
| | 01:01 | that I don't miss out on a
well-deserved vacation day.
| | 01:04 | So what I can do, if I want to look at any
particular calendar, is simply click on it.
| | 01:10 | And if I want to look at my personal
calendar, for example, and not my regular
| | 01:14 | calendar, I just deselect the Calendar
and make sure that Personal is selected.
| | 01:20 | Now because we are working with
several calendars at one time, it does get
| | 01:24 | a little confusing.
| | 01:25 | So I like to stop the confusion by
changing the colors of my calendars.
| | 01:30 | For example, I might decide pink is
just not that right color for calendar.
| | 01:36 | I'd rather they be blue, or
yellow, or whatever color I want.
| | 01:40 | So I can do a right-click and go to
Color and simply select a different color.
| | 01:47 | Now anytime that I see a blue calendar,
I'll say I know those are my free days;
| | 01:52 | those are my holidays.
| | 01:53 | Very often I like to group several of
my calendars together at the same time.
| | 01:59 | For example, I might need to look at
the office calendar in conjunction with my
| | 02:04 | client calendar and my holidays
before I schedule any appointments.
| | 02:08 | So what I might do, in that case, is
to create a new group of calendars.
| | 02:13 | Now I do that by going up to the My
Calendars area, doing a right-click and
| | 02:19 | creating a New Calendar Group.
| | 02:20 | I am going to call this calendar group Business.
| | 02:24 | And now what I am going to do is drag my
three business-related calendars into that group.
| | 02:31 | So I am going to start by taking the
Office calendar, dragging it down to Business.
| | 02:36 | I am going to take the Clients
calendar and drag that down to Business.
| | 02:40 | And finally, I am going to take my
Holidays calendar and drag that into
| | 02:44 | the Business group.
| | 02:46 | What that will allow me
to do is click on Business,
| | 02:49 | and I can see all three
calendars with a single click.
| | 02:53 | And of course, if I want to advance to
another week, I can advance, and now I'm
| | 02:58 | seeing my schedules all on one calendar.
| | 03:02 | And of course if I don't want to see
the Business calendars, instead when I look
| | 03:05 | at my Personal calendar,
| | 03:06 | I could simply click on Personal
and remove the Business calendars.
| | 03:11 | Now in conjunction with these multiple
calendars, Outlook has given me a number
| | 03:16 | of ways to view those
calendars at the same time.
| | 03:19 | So I am going to go back here to the
Business calendars and get rid of Personal.
| | 03:24 | And this time, instead of getting rid
of Personal, I can simply click the X to
| | 03:28 | close that calendar from up top here.
| | 03:31 | And of course, I can close any
of the calendars in the same way.
| | 03:34 | One of the new views that I have to be
viewing all those calendars at the same
| | 03:39 | time is a Schedule View.
| | 03:41 | And when I click on the Schedule View, I
am now seeing my calendars superimposed
| | 03:47 | on top of each other, so I can see, at a
glance, what's going on in any particular
| | 03:53 | day, and more importantly, what
calendar those activities came from.
| | 03:58 | Now finally, one of the views that I
find really helpful - and I am going to
| | 04:03 | switch back to the Work Week Calendar -
is to be able to overlay the calendars
| | 04:09 | on top of each other.
| | 04:10 | And I can do that very easily by
hitting the Overlay button, which we see right
| | 04:15 | here to the left of the calendar name.
| | 04:17 | So I am going to overlay Holidays
with Clients by clicking that arrow.
| | 04:22 | And we now have the Holidays correction.
| | 04:26 | I'm going to overlay the Holiday calendar
by simply clicking on the Overlay button,
| | 04:32 | and I am now seeing Holiday
overlaid with the Office calendar.
| | 04:36 | And again, I can see the appointments
in different colors, so I can make the
| | 04:41 | distinction about which calendar
those were originally scheduled on.
| | 04:44 | And if I want to take the Clients
calendar and overlay it with the other two, I
| | 04:49 | simply click on it, and now
all three calendars are overlaid.
| | 04:53 | And if I'd like to make the Office
calendar kind of the main calendar that I am
| | 04:57 | seeing, I can click on it, but
they are still all overlaid.
| | 05:01 | Or if I want to separate one of
them, I can hit the Overlay button,
| | 05:05 | and that calendar is
separated out from the other two.
| | 05:08 | Although Outlook can't do your
chores for you, it can keep you a bit more
| | 05:12 | organized, and you'll never have to
worry about scheduling more than one
| | 05:16 | thing at a time.
| | Collapse this transcript |
| Using the improved search options| 00:00 | If you are like most of us, your
Outlook holds a whole lot of information, and
| | 00:04 | when you are trying to find the exact
piece of information, it can feel like
| | 00:07 | trying to find a needle in a haystack.
| | 00:10 | In previous versions of Outlook,
searching for e-mail from a specific person
| | 00:14 | normally returned a whole lot of information
| | 00:17 | that included not only that person's
name, but anywhere where their name was also
| | 00:21 | included as part of a distribution list.
| | 00:23 | Outlook 2010 incorporates several new
searching options that make finding what
| | 00:28 | you are looking for a whole lot easier.
| | 00:30 | We are going to start by
using the Instant Search box.
| | 00:33 | And you'll find the Instant Search
box at the top of your Outlook items.
| | 00:37 | So in this case, my instant search
is going to go through my Inbox.
| | 00:40 | And my job is to find all the
e-mail that's coming from Glenda.
| | 00:45 | So I am going to click on
that Instant Search box.
| | 00:48 | But before I do I want you to notice that
there are currently four main Inbox folders.
| | 00:54 | But as soon as I click on that Instant
Search b,ox a fifth one appears, which
| | 00:59 | contains all my Search tools.
| | 01:01 | And we are going to be using
those a whole lot in a little while.
| | 01:04 | So we are going to start by
searching for things from Glenda.
| | 01:08 | And as I type, Outlook
automatically finds the appropriate items.
| | 01:12 | In fact, if I look down at the bottom
left corner, you see that it found actually
| | 01:17 | 9 items from Glenda.
| | 01:19 | But I think it gave me a little too
many items, because some of the items are
| | 01:25 | from Ken Snyder, or from Sharon.
| | 01:28 | And that's only because Glenda's name was
included as part of that distribution list.
| | 01:33 | So at this point, I can call on my
Search tools to narrow down my search.
| | 01:38 | So what I am going to do is look
specifically for items that came in from Glenda
| | 01:43 | that have attachments.
| | 01:44 | So I am going to click on Has Attachments.
| | 01:47 | You notice that Outlook instantly,
and I guess that's why they call it the
| | 01:51 | Instant Search box, has narrowed this
down to include just things from Glenda
| | 01:56 | that have attachments.
| | 01:57 | And if I want to go into that item, I simply double-
click it to open it, and then I can close it again.
| | 02:02 | Now once I am done working with the
search I've got a couple of options.
| | 02:07 | First of all, I can click on the X to
close out of that search and return me to
| | 02:13 | the entire contents of my Inbox.
| | 02:16 | I also have a button up here to
close the Search folder, if I want.
| | 02:20 | So I am going to start by
closing my Instant Search.
| | 02:24 | And of course, that
automatically closes my Search folder.
| | 02:27 | So this time I'm going to return to
the scene of the crime and do another
| | 02:31 | search, and rely on some of Outlook's shortcuts.
| | 02:36 | So I am going to click on my Instant
Search box, which opens up my Search tools.
| | 02:40 | This time I'm going to some Recent Searches.
| | 02:43 | Because even though I didn't save
that search, Outlook has my back, and it
| | 02:47 | remembered it for me.
| | 02:48 | So I am going to click on my Recent
Searches, and there I have my recent
| | 02:54 | search where I was looking for Glenda,
for e-mails that came in from Glenda
| | 02:58 | that have attachments.
| | 02:59 | So I click on that, and instantly I
am returned to my previous search.
| | 03:04 | And of course, I can clear
it out by hitting the X.
| | 03:07 | This time what we are going to search for
it's going to be a little bit more advanced.
| | 03:10 | I am going to look for things from Glenda.
| | 03:13 | And I am thinking, I know I have
more than nine things from Glenda.
| | 03:18 | So what I might want to do is
also search for any subfolders.
| | 03:22 | So I am going to click on Subfolders,
and that's going to search through my
| | 03:26 | subfolders of Gotta Do, and I've Got a Sale!
| | 03:30 | I am going to click on those
subfolders, and this time, when I look down at
| | 03:34 | the bottom, I actually came up with
11 items, because it was able to find
| | 03:39 | things in all of my folders.
| | 03:42 | And now, again, if I wanted to make that
search a little bit more specific, I can
| | 03:48 | go up here and click on Categories.
| | 03:51 | And now I'm just going to look for
things in all those subfolders that came in
| | 03:55 | from Glenda that have the blue category.
| | 03:57 | You can see I was able to build a
fairly advanced search with just a couple
| | 04:02 | of clicks of a button.
| | 04:04 | You'll also notice that I can search
for time frames or from e-mail that was
| | 04:10 | sent to specific people, or even I
could find all the e-mail that maybe came in
| | 04:14 | from Glenda that I haven't read yet,
or e-mails that came in from Glenda that
| | 04:18 | she had coded as very important.
| | 04:20 | Now one of the other nice things about
the search is that we can search through
| | 04:26 | our entire Outlook file.
| | 04:28 | For example, I'd like to have RSS Feeds
set up so that I can look at my blogs and
| | 04:35 | see certain articles.
| | 04:37 | Maybe I don't remember where an
article was. Did it come in in October? Did
| | 04:42 | it come in November?
| | 04:43 | Maybe I am not even sure if it's a
blog article. Maybe I am looking for an
| | 04:47 | article, or I am looking for some
information that might be an e-mail, or it
| | 04:51 | might be a blog article.
| | 04:52 | Well again, I am going to search through
my Inbox, go into my Instant Search,
| | 04:58 | and I am looking for - I know it
had something to do with Easter eggs,
| | 05:02 | those hidden little goodies that
people incorporate into software programs.
| | 05:09 | But unfortunately, my search
for eggs didn't find anything.
| | 05:13 | So what I am going to do this time is I
am going to click on All Outlook Items.
| | 05:17 | And what's going to happen is Outlook
is going to search not only through my
| | 05:20 | Inbox, but through my RSS Feeds, as well.
| | 05:23 | So when I click on All Outlook Items, sure
enough, I found that article that I was looking for.
| | 05:29 | Sending/receiving e-mail is only half the fun.
| | 05:33 | The other half comes from being
able to find your e-mail again.
| | 05:36 | Outlook's new Search tools make it
easier than ever to find exactly what you
| | 05:40 | are looking for.
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| Viewing emails as conversations| 00:01 | For most of us, our Inbox is a really
long list of all the e-mails that we
| | 00:04 | need to wade through.
| | 00:06 | Using the Conversation view, you can
actually see all the messages that relate
| | 00:10 | to one particular subject, and
consequently shorten up your Inbox.
| | 00:15 | I'm going to show you an
example of how this works.
| | 00:17 | If you look at my Inbox, unfortunately,
I have a lot of bounce backs because I
| | 00:23 | sent out a lunch request to
the wrong distribution list.
| | 00:27 | And a lot of these old
e-mails bounced back at me.
| | 00:29 | That's taking up a good portion of my Inbox.
| | 00:32 | So using the Conversation view, I can
actually lump all those e-mails into one,
| | 00:38 | and thus free up a little
real estate in my Inbox.
| | 00:41 | We get to the Conversation view by
clicking the View tab, and then also we have
| | 00:46 | a Conversations group, and I
click on Show as Conversations.
| | 00:50 | And watch what happens
| | 00:52 | when I click on that. I'm going to
choose to use that Conversation view for all
| | 00:56 | my folders, not just my Inbox.
| | 00:59 | And you notice now this "are we having
lunch" has now been shortened up into one
| | 01:04 | item, instead of the multiple ones we saw before.
| | 01:08 | Now, the way this Conversation view
works, I have a little triangle here. I
| | 01:13 | want to click on the triangle.
| | 01:14 | It will expand the conversation.
| | 01:16 | If I click on the triangle again, it
will show anybody that I've actually
| | 01:20 | forwarded these messages to,
or that have sent me replies.
| | 01:24 | If I click on it in a third
time, it's going to shorten up that
| | 01:27 | whole conversation.
| | 01:29 | Now that can be a nice feature,
because I'm at one to get rid of all of those
| | 01:33 | messages at one time.
| | 01:35 | So at that point, I could just do a right
-click, and I could delete, and it'd
| | 01:40 | delete not only the main message, but all those
other repeated messages with the same subject.
| | 01:46 | Now down here, I have another
conversation from some of my co-workers.
| | 01:51 | The same principle applies.
| | 01:53 | I can open it up, or I can expand it
even further and get an idea of who has
| | 01:58 | replied to which of my messages.
| | 01:59 | And I can also click on, of course, any of
their messages and see exactly who sent
| | 02:05 | it and who they sent it to
and what they had to say.
| | 02:07 | So it makes it really easy when
you've got a lot of e-mail going back and
| | 02:11 | forth to the same people.
| | 02:13 | Now, you might want to change these
views a little bit, and you can do that
| | 02:17 | from the View menu.
| | 02:19 | We can change our View settings from
the Compact view to the Single view.
| | 02:24 | Now the difference here is rather than
having these messages indented, they now
| | 02:29 | are pretty much straight
line under the other messages.
| | 02:32 | Finally, I'd like to customize my
views a little bit when working in
| | 02:37 | the Conversation view.
| | 02:38 | What I'm going to do in order to customize
it is I'm going to turn off this Reading Pane,
| | 02:42 | and I click on the Reading Pane and
turn off the Preview. And what I'd like to
| | 02:49 | see, as part of my conversation, is
who these messages actually went to.
| | 02:53 | So I'm going to do a right-click here,
and I'm going to go to my Field Chooser,
| | 02:58 | and just change this from
Frequently-used fields to All Mail fields.
| | 03:03 | I'd like to know who those
messages actually went out to.
| | 03:07 | Just scroll down here and
find the To field. Drag it up.
| | 03:13 | And now when I look at my conversations -
let's just expand this a little bit - I
| | 03:18 | can actually see who each of
these messages went out to.
| | 03:22 | You may have used the conversation
arrangements in previous versions.
| | 03:25 | Outlook 2010 has taken the conversations
to a whole new level by organizing your
| | 03:30 | e-mail into smart, little
groups of related messages.
| | Collapse this transcript |
|
|
3. New FunctionalityConnecting to social networks| 00:01 | You use Outlook to organize all your e-mail.
| | 00:03 | Optionally, you store contact
information in Outlook, as well.
| | 00:07 | Now wouldn't it be great if Outlook could
automatically set up new contact records
| | 00:11 | for you based on the contacts that you
already have in your social networks, like LinkedIn?
| | 00:16 | And wouldn't it be nice to see all the
updates that your contacts have posted to
| | 00:20 | the social networks?
| | 00:21 | Well, now you can using the Outlook
Social Connector and the various plug-ins.
| | 00:26 | We are going to start by taking to
look at how this new feature works.
| | 00:30 | I might receive a message from Greg, and
I can tell, by looking down at the lower
| | 00:36 | half of my Preview pane, that he is
not a member of one of my networks.
| | 00:40 | If I want to invite him to my network, I
can simply click on the Add button and
| | 00:45 | send an invitation to my LinkedIn account.
| | 00:49 | Now once he joins, he is going
to be like my friend Herman.
| | 00:53 | And any time I receive a message from
Herman, I'll be able to see all of the
| | 00:58 | messages that Herman has sent me.
| | 01:01 | I can also look at just his latest
updates, or I can just look at the e-mail
| | 01:06 | messages that he has recently sent me.
| | 01:09 | And of course, I can zoom in to any
of those messages with a click.
| | 01:13 | I'm also seeing not only Herman's picture,
and I know this picture came from his
| | 01:18 | LinkedIn profile because of the
letters I-N, but I'm also seeing any other
| | 01:22 | contacts in my database that
Herman has also connected with.
| | 01:27 | One of the other nice options
that I have is for seeing attachments.
| | 01:32 | Gary might have sent many e-mails to me
in the past, but I'd like to just focus
| | 01:37 | in on those e-mails that contain attachments.
| | 01:40 | I can click on the Attachments button,
and now I'm just seeing the two e-mail
| | 01:44 | messages that he sent to
me that contain attachments.
| | 01:47 | Finally, one of my favorite features is
that I can go down to the Meetings tab
| | 01:54 | and look at any meetings that I might
have scheduled with one of these contacts.
| | 01:58 | Outlook magically creates an entire
new Address Book with your LinkedIn
| | 02:02 | contact information.
| | 02:04 | So I'm going to go to my Contacts area
by clicking Contacts in the Navigation
| | 02:09 | pane, and you notice that I now have a
brand-new contact folder called LinkedIn.
| | 02:15 | And when I click it, I notice that all
my LinkedIn contacts have appeared there
| | 02:20 | with all their contact information.
| | 02:23 | Now, if I decide that would like one of
these contacts to be in a main contacts
| | 02:28 | folder, I can simply drag their
information over to the Contacts folder.
| | 02:34 | And you see, in this case, that Sharon
has disappeared from my LinkedIn folder,
| | 02:39 | but she is now a part of my Contacts folder.
| | 02:43 | And if I open this up, I can see that all
her information is already there, and I
| | 02:47 | didn't have to bother inputting it.
| | 02:50 | At the time of this recording, Microsoft
is still developing links to traditional
| | 02:54 | social networking sites, including Facebook.
| | 02:57 | Integrating Outlook with your social
network results in one easy place to see
| | 03:01 | all your contact data, and I, for one,
can't wait for those links to arrive on
| | 03:05 | the scene.
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| Cleaning up the mailbox| 00:01 | I like to compare Outlook to my closets.
| | 00:03 | Just like my closets, Outlook gets
filled up with all my stuff and I eventually
| | 00:07 | need to clean up the clutter.
| | 00:09 | However, in the case of my closet, I
generally need to set aside a day or two to
| | 00:12 | drag my discarded items out to the garbage pail.
| | 00:15 | With Outlook, I can do the task with
several clicks of the correct button.
| | 00:19 | Now, it's a bit easy get to
those clean up tools in Outlook.
| | 00:23 | We click on the new File tab, and there
we have them, right in the Info section
| | 00:28 | under Cleanup tools.
| | 00:29 | So I'm going to go to click the
Cleanup tools icon, and I am going to head to
| | 00:32 | the Mailbox Cleanup, which
is a new Outlook feature.
| | 00:36 | Before I start with my cleanup, I
might want to do a little bit of homework.
| | 00:40 | So I'm going to head up to the View
Mailbox Size, which is going to let me view
| | 00:43 | sizes of all my Outlook
items, and not just my Inbox.
| | 00:47 | So I'm going to click on View
Mailbox Size, and just get a feel for what
| | 00:52 | actually needs to be cleaned up.
| | 00:53 | When I look over here, I see that
my Calendar is getting sort of large.
| | 00:57 | I've got a lot of contacts.
| | 00:58 | I don't want to get rid of any of those.
| | 01:00 | But as I scroll down, I'm also seeing
that my Inbox has quite a few things in
| | 01:05 | it, so I'm going to
concentrate on my Inbox and my Calendar.
| | 01:09 | So, I'm going to close the sizes, and
the first items I'm going to look for are
| | 01:14 | my large e-mail items.
| | 01:17 | Sometimes it's the large attachments
that we have in our Inbox that are
| | 01:22 | taking up to room of the Inbox and not
necessarily a lot of the smaller, little messages.
| | 01:28 | So I'm going to start by looking for
those large e-mails that probably have
| | 01:32 | attachments and cleaning up some of those.
| | 01:34 | So I'm going to leave this at Find
items larger than 250 kilobytes and click
| | 01:39 | the Find button, and sure enough,
Outlook found a handful of things.
| | 01:43 | If I want to delete them now, I would
select the first one, hold down my Shift
| | 01:48 | key on my keyboard and select the last one.
| | 01:51 | Then I could do a right-click and
simply hit Delete, and that would get rid of
| | 01:55 | some of those larger items.
| | 01:58 | This time I'm going to use the
Cleanup tools to clean up my Calendar items.
| | 02:02 | I'm going to look for items in my
Calendar that I've scheduled prior to
| | 02:07 | the first of this year.
| | 02:08 | So once again, I'm going to hit the
Cleanup Tools icon, and choose Mailbox Cleanup.
| | 02:13 | Now to get to that Cleanup area, I'm
going to start by doing a query, like I've
| | 02:17 | done before, for items older than 90
days. Then I'm going to click Find.
| | 02:21 | And that opens up my Advanced Find window.
| | 02:25 | I'm not looking for messages.
| | 02:27 | I want to look for Calendar items.
| | 02:29 | So I'm going hit the Look for dropdown
and choose Appointments and Meetings, and
| | 02:35 | Outlook is going to prompt me and
tell me that it's going to clear out my
| | 02:38 | current Search criteria, and that's okay.
| | 02:40 | So, I'm going to click on OK.
| | 02:43 | Now, I'm looking for, specifically, items
that we scheduled prior to the first of the year,
| | 02:48 | so I'm going to go over to the
Advanced tab, and I need to add a field
| | 02:53 | to indicate that date.
| | 02:55 | So I'm going to choose one of Date and Time
fields, because I am looking for appointments.
| | 03:00 | Then I'm just going to choose
the End date of when my calendar
| | 03:04 | appointments ended.
| | 03:05 | I'm going to change the criteria
because I'm looking for things that happened
| | 03:09 | prior to the first of the year.
| | 03:11 | So I'm going to hit the Condition
dropdown and choose on or before and type in
| | 03:18 | the first of the year.
| | 03:19 | I click Add to List to add that
to list and then I hit Find now.
| | 03:26 | And sure enough, it found lots of
calendar appointments that I can remove.
| | 03:30 | If want to remove them all, I could
highlight the first one, scroll to the
| | 03:35 | bottom of the list, hold down the
Shift key on my keyboard, select the bottom
| | 03:39 | item and then do a right-click and Delete.
| | 03:42 | Then I'd be clearing out
those items for my calendar.
| | 03:45 | Now, there is one other cleanup tool
that I do want to show you, but I want to
| | 03:51 | give you a little bit of warning about this one.
| | 03:53 | So again, when I go to the Cleanup
Tools, we see that I can empty my Deleted
| | 03:57 | Items folder, because in Outlook when
you delete something, it automatically
| | 04:01 | goes into the Deleted Items folder.
| | 04:05 | I could go ahead and click on the
choice Empty Deleted Items folder, and if I
| | 04:11 | click Yes, I will be permanently, and
forever, deleting all the items in my
| | 04:15 | Deleted Items folder.
| | 04:17 | But unfortunately, I don't know what they are.
| | 04:19 | So, I don't think I'm going to use
this option, and I'm going to click No.
| | 04:22 | Instead, I'm going to head back to my
Home tab, and I'm going to look at my
| | 04:27 | Deleted Items folder manually, and at that
point decide which of these items I want to remove.
| | 04:33 | And I can do that by simply
clicking an item and deleting it.
| | 04:37 | Although cleaning up your Outlook data
file isn't mandatory, it is something
| | 04:41 | you'll want to do from time to time,
especially if you send and receive lots of e-mail.
| | 04:47 | The Cleanup Tools makes it so easy that
you'll have plenty of time left to start
| | 04:50 | working on those closets.
| | Collapse this transcript |
| Understanding mail alerts| 00:01 | I saw a cute sign once.
| | 00:02 | that said, simply, "And then I hit Reply to All."
| | 00:05 | We've all been there, and unfortunately,
once the message goes out to a group of
| | 00:08 | people it's almost
impossible to get it back again.
| | 00:11 | Or maybe you've sent out a message
but forgot to add a Subject line.
| | 00:15 | Rest assured that Microsoft has your back and
| | 00:17 | will try to prevent you from
accidentally sending a group e-mail or a message
| | 00:21 | without a Subject line.
| | 00:22 | All right, we're going to pretend that I
want to send a message out to my friend
| | 00:26 | Glenda, and I'm really excited
about seeing her on Saturday.
| | 00:29 | You know the drill.
| | 00:30 | I click the New E-mail message, and
I start filling in Glenda's contact
| | 00:35 | information, and I fill in my message itself.
| | 00:41 | And in my haste and excitement, I go to
send off this message, not realizing I'd
| | 00:46 | forgotten to include a Subject line.
| | 00:48 | Microsoft stops me and says, hey wait a minute.
| | 00:51 | Did do you want to send
this message without a Subject?
| | 00:54 | At this point, I have two options:
| | 00:56 | I can either send the message
anyway, or I can click Don't Send.
| | 01:00 | In this case, I'd like to add a Subject, so
I click Don't Send, and I fill in my Subject.
| | 01:06 | Now when I go to send this message, off it goes.
| | 01:10 | Outlook will give you a similar message
when you click Reply to All or send to a
| | 01:15 | large group of contacts.
| | 01:16 | Sometimes it's actually nice to
know that big brother is watching.
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ConclusionGoodbye| 00:00 | By now you should have a good feel for
some of the new features in Outlook 2010.
| | 00:05 | You've had a chance to see, firsthand,
Outlook's new look and feel, including the
| | 00:09 | all new Outlook Ribbon. You've seen
the Quick Steps, which will allow you to
| | 00:12 | organize your e-mail, and your life, quickly.
| | 00:15 | You've seen the cool, new Scheduling
and Conversation views, and you've had a
| | 00:19 | chance to check out some of the new
Search options, and you've also seen the
| | 00:24 | cool, new Outlook Social Connector.
| | 00:27 | For me, it was great to realize that
although Outlook 2010 was packed with lots
| | 00:31 | of useful new functionality, all my
old favorite features were left intact.
| | 00:36 | If you're interested in digging a
little bit deeper, you'll want to check out my
| | 00:40 | Outlook 2010 Essential Training course.
| | 00:42 | Thanks for listening!
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