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In Outlook 2010 Power Shortcuts, author David Diskin shares an assortment of time-saving tips and tricks to maximize efficiency and productivity in Outlook 2010. The course covers tips for organizing and sending email, working with tasks, scheduling appointments, and maintaining contact lists. Also included are tutorials on email etiquette, Outlook customization, and much more. A quick reference guide to shortcut keys accompanies the course.
Outlook 2010 adds the new Activity Feed feature, which might go unnoticed for previous Outlook users, and that would be a shame. When enabled, Outlook will use part of your screen to summarize all of the activity you've had with a sender of whichever e-mail you've selected. To enable the People Pane which shows you the Activity Feed, switch to the View tab in the Ribbon and pull down the People Pane menu, then choose Normal. The People Pane shows the history of one person at a time, starting with the sender of the message.
By clicking on thumbnails, I can change who Outlook reports on. The historical report is broken into six sections. Activities show you any articles and RSS feeds that mention the selected contact, and this is usually reserved for users on a SharePoint network. Mail shows you all e-mail messages that the contact has sent you, sorted by date. Attachments provide easy access to all the attachments of the contact that sent you via e-mail.
Meetings show you all the meetings that you've had or will have with this person. Status updates show you any social networking posts and updates that the person has created if you have linked to their profiles on LinkedIn, Facebook, Twitter, and other sites. Finally, All Items, the Home icon, shows you all of data combined and sorted by date. Since this is a lot of space to give up, I recommend running this in Collapsed mode by clicking here.
It only takes a fraction of the space, and can be expanded when you need it by clicking on the thumbnail of any contact. Click the down arrow again when you don't need the window anymore. This concludes the "Organizing Your Email" chapter. What's next? Chapter three is all about creating, forwarding, and replying the e-mails. Sure, you know how to do that, but are you taking advantage of the power shortcuts? Check out chapter 3 and find out.
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