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Outlook Web App (OWA) 2010 Essential Training
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Understanding tags


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Outlook Web App (OWA) 2010 Essential Training

with Gini Courter

Video: Understanding tags

There are three different statuses, or tags, that you can apply to messages to help you organize them. The first is the ability to say that an item has been read or unread and so when I open a message it's automatically read. This is a setting that you can change in the options if you wish. If I view it in the reading pane then, it's automatically read. If I want to change a message from read to unread, I can right-click it and choose mark as unread, as you've seen earlier in this course.
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  1. 3m 24s
    1. Welcome
      1m 2s
    2. What OWA is and isn't
      2m 22s
  2. 15m 23s
    1. Logging in to OWA
      3m 21s
    2. Exploring the OWA interface
      5m 16s
    3. Exploring the light client interface
      4m 15s
    4. Comparing OWA light to the standard OWA interface
      2m 31s
  3. 15m 11s
    1. Composing a message
      5m 1s
    2. Checking spelling and setting message options
      5m 11s
    3. Attaching a file
      3m 8s
    4. Sending a message
      1m 51s
  4. 30m 45s
    1. Viewing messages
      6m 54s
    2. Printing messages
      4m 0s
    3. Downloading attachments
      5m 1s
    4. Replying and forwarding
      7m 43s
    5. Deleting and managing deleted items
      4m 0s
    6. Ignoring a conversation
      3m 7s
  5. 11m 54s
    1. Understanding tags
      3m 1s
    2. Creating and applying categories
      3m 52s
    3. Flagging items
      5m 1s
  6. 24m 59s
    1. Checking your mailbox size
      4m 5s
    2. Creating an inbox folder
      2m 29s
    3. Selecting and moving messages
      3m 31s
    4. Adding folders to favorites
      4m 28s
    5. Applying a filter
      5m 24s
    6. Searching for messages
      5m 2s
  7. 20m 17s
    1. Creating an email signature
      3m 59s
    2. Setting automatic replies
      8m 23s
    3. Changing your password
      2m 4s
    4. Creating inbox rules
      4m 50s
    5. Understanding notes
      1m 1s
  8. 21m 11s
    1. Viewing and printing calendars
      7m 4s
    2. Creating an appointment
      6m 4s
    3. Modifying and cancelling an appointment
      1m 57s
    4. Working with repeating appointments
      6m 6s
  9. 23m 24s
    1. Creating a meeting
      3m 22s
    2. Responding to a meeting invitation
      6m 0s
    3. Viewing responses
      2m 23s
    4. Updating a meeting
      8m 0s
    5. Creating repeating meetings
      3m 39s
  10. 8m 29s
    1. Sharing a calendar
      3m 19s
    2. Opening calendars belonging to others
      2m 25s
    3. Changing calendar sharing permissions
      2m 45s
  11. 17m 3s
    1. Creating a contact
      4m 16s
    2. Creating a group
      3m 24s
    3. Searching for a person
      3m 17s
    4. Importing or forwarding a contact or group
      4m 28s
    5. Creating a contact from an email
      1m 38s
  12. 14m 2s
    1. Creating a task
      4m 15s
    2. Viewing tasks and flagged items
      4m 2s
    3. Updating a task
      2m 41s
    4. Using repeating tasks
      3m 4s
  13. 1m 36s
    1. Next steps
      1m 36s

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Outlook Web App (OWA) 2010 Essential Training
3h 27m Beginner Apr 09, 2013

Viewers: in countries Watching now:

Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.

Topics include:
  • Logging in to OWA
  • Composing a message
  • Attaching files
  • Replying and forwarding
  • Flagging items
  • Creating an email signature
  • Creating appointments and repeating appointments
  • Sharing a calendar
  • Creating tasks
Subjects:
Business Productivity Email
Software:
Office Outlook
Author:
Gini Courter

Understanding tags

There are three different statuses, or tags, that you can apply to messages to help you organize them. The first is the ability to say that an item has been read or unread and so when I open a message it's automatically read. This is a setting that you can change in the options if you wish. If I view it in the reading pane then, it's automatically read. If I want to change a message from read to unread, I can right-click it and choose mark as unread, as you've seen earlier in this course.

The second two tags are Categories and Flags and they appear when we actually open a message. This is the only place we can assign a category is in an open message. I can also choose a flag, and I can choose the flag here, or if I click in the information viewer I can flag an item right here, by right-clicking the flag. There's actually one click that I can do that will set a particular flag or will mark something as completed and that's the default flag, which is today when you first start working with OWA.

So these three ways to tag items actually work together. So first whether a message has been read or unread is a basic way to tell that you've gone all the way through all of your emails. When you get to the end of a day every message that's read should be marked read; that's the way Outlook Web Access is designed to work. Sometimes some users will mark a message as unread, because they haven't finished reading it or they haven't thought about its implications or they just glanced at it. That's okay, I would encourage you not to use the unread status though as a way of indicating that you need to take action on an item because you have two better ways to do that.

The second is Categories. So once I've read a message or even if I haven't, if I know who it's from and what it's related to, I can categorize this message. And once I have tagged a category or more than one category onto a message, I can go find all of the messages in a category, I can group my messages together by categories and I'm able to see how my items in my inbox work together. But categories also cross all of the other parts of OWA. So I'll use the same categories in my email and in my calendar, in my contacts, and in my tasks list.

And speaking of tasks, my last choice is to flag an item for action. Now when I flag an item I'm actually flagging it to a particular week or a particular day. I can even flag it to a particular time. But what I'm saying is this item requires some specific work on my part and I want to keep it on a list. So when I read an email, I have the choice immediately to categorize it in a particular way to allow me to organize it and then I can flag it to allow me to organize my actual work; that's how these three tags fit together in OWA.

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