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There are four shortcut keys I'd like to share with you which will help us keep the Inbox organized. The first is the Delete key. When you have an e-mail selected, the Delete key does exactly as you'd expect. Your e-mail is moved to the Deleted Items folder. It's the same thing as clicking the Delete icon. If you're handy with the keyboard and prefer it over the mouse, then Ctrl+Shift+V is for you. Use that to move the selected message into a folder of your choosing.
The folder listing appears, and you can use your arrow keys or type letters to select a folder. Pressing Enter moves that message into that folder. This is the same as dragging and dropping an e-mail into a folder. Folder navigation, if you want to switch to another folder to see its contents, Ctrl+Y will prompt you for a folder to open. Like before, I can use my arrow keys or type a letter. If the folder you're selected is not expanded, use the Right Arrow key to expand it. And finally, Undo.
You might already be familiar with Undo, but it's so useful I wanted to remind you about it here. If you press Delete or move an e-mail by mistake, you can press Ctrl+Z to reverse your last action. Be careful with undo, however, as it only remembers the last one action that you've taken; unlike Word or Excel, you can't go back five steps. There's a ton of other useful shortcut keys in Outlook. I'll talk about more shortcut keys in the video "Navigating through Outlook" and many others, but you might want to check out the complete list that I've provided with the exercise files.
Now let's check out the next video on how we can customize the look and feel of our Inbox and other folders.
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