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Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.
There are at least three different ways that you can move and copy items from one folder to another in OWA. But first, you have to know how to select one or more items. Something is always selected; there is a check mark in front of it. But if for example, I wanted to move several messages, then what I can do is hold Ctrl to select items one after another; simply hold Ctrl key and select. Or if they're right next to each other, I can hold Shift and select an entire group of messages. So just as it is in Windows you use Ctrl for items that are non-contiguous or Shift to select a contiguous list or items or items huddled together.
When I have the items selected that I want to move, the first way I can do it is simply to use drag and drop. So if I'd like this to go in the Budget folder, I can hang on to this message, pull it over here and drop it and it's now moved. If I want to get it back, I can go to the Budget folder drag it, drop it back in the Inbox, just like that. Now if I want to move it using drag and drop I just drag. If I want to copy it then, I hold Ctrl and drag, and notice when I do there's a plus (+) symbol that appears on the icon for my pointer.
That means that if I let the mouse button go or if I'm working on a touch pad, if I just pick my finger up while I'm still holding the Ctrl button I'm going to get two of these. So now I have one here, but I also have one here in my Budget folder. And notice that like the item that I copied, it has all its attributes; its categories, its flag status. If I have a reminder here, I'll get two reminders, one from this message and one from this one. So I'm going to delete this message because it was just for a demonstration.
I don't want to have copies of messages in different places. I'm just going to go ahead and drop that in my Deleted Items folder along with the other things we've deleted today. Now another way that I can move or copy one or more selected items is to right-click and choose Move to Folder or Copy to Folder. If you have a lot of folders and don't see the folder you want to drag to, you can just choose Move to Folder, it opens up a folder list. This is all of your folders, so it's your Calendar, your Contacts, your Tasks, everything. You can expand as I say, I would like to go ahead and move this here, I can also create a new folder on the fly.
Say I would like a new folder in my inbox, Create New Folder and it will allow me to create a brand new folder for this item if I wish. Right-click and Copy to Folder works exactly the same way. I have those same commands here on the Move menu at the top of my information viewer. So if I have one or more selected messages, I can move to a specific folder or copy to folder, but here's the cool thing, it keeps a list of the places that I've been recently. So I have moved or copied items to Deleted Items to Budget to the Inbox and I'm assuming that there's something in Junk email that OWA automatically put there form me.
So this is your recently moved or copied to list, if you're copying several items and then scrolling and finding some more, rather than going back to Move to Folder or Copy to Folder, just click Move and choose the folder from the top of the list here. So whether you right-click and use the context menu, choose from the menu at the top of the Inbox, or simply use drag and drop, it's easy to move items to different folders in OWA.
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