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Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.
I have two different lists of people that I can access from OWA: the global address list and my own contacts folder. I also then have two different places and two different ways I can search. So if I click on Contacts I can search through my contacts right here. If I want to find for example, a particular person, I can type in there name and press Enter and I will find it. And if you click this dropdown, you can search in this folder. But if you had other contact items you could search there as well. We were using just one contacts folder, but there are times that you might want to create a second contacts folder. An example that might be a holiday letter; and you want to send it just to the people in the folder. Then we don't see them the rest of the year, we don't bother to take a look at their addresses, we don't send emails to them here's this special list.
So just in the same way we could create other folders you can create one here. If you'd had other folders you can search all contact items. So if I'm looking for any particular person in my contacts, I can find them right here. But this is not searching the global address list, it's only searching my contacts. So when I look for Greg Hurion, I don't find him here, because he's not on my contacts list. That's what the Find Someone box is for here. I'm going to look for Greg. This is going to search not in my contacts, but in the global address list.
So as soon as I start typing, here he is. Or if I enter information and someone doesn't pop up right away, it's often because they're someone I don't correspond with. But I can press Enter here and notice hat automatically we have the find someone results come back, oh we do have Chris Green. Okay, and the next time I go look for Chris it will find Chris. So think of this as the global address list augmented with my frequently used peoples lists. Because as soon as I start typing O, I get Olivia; J, I get Judith and Curt James.
So the people whose email addresses you frequently use from the global address list are going to pop-up much more quickly here. Over here is where I'm going to search through my contacts list to find specific people who are in my contacts. Click the red X to clear the list and go back to your regular contacts list. You also have the ability to open advance search here. So imagine you have several hundred contacts and you can then click and open advanced; and you also have the ability, in this case, to search for a particular category.
So I'm searching for a contact who fits a particular category. We haven't assigned categories to our contacts, but we could in the same way that we assign categories to our calendar items. Perhaps knowing that we can search on them, we'd be much more interested in doing that. Let me assign one category to customers, another category to suppliers, and so on. So this is how we search in OWA to find contacts. Open the Contacts folder and search. But you can search the global address book from anywhere, from email, from contacts, even from my calendar. This link to find someone else in my organization is always here.
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