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Our clients, customers, and friends have so many different ways to get in touch with them, there's no way we could be expected to remember each and every phone number and email address. Especially as most people nowadays have more than one. Fortunately with Outlook, we don't have to remember contact information at all. Outlook comes with a built in address book. It works just like a paper address book. I can put it in as much or as little as I want about a contact, including phone numbers, email addresses, physical addresses, and even notes about them. When I save and close a contact, I can then create a new email to that person and then only put in their name.
Outlook finds the contact and puts in their email address for me. Now I can spend my time focusing on other important things. This chapter is all about the address book and I'll teach you how to create contacts and work with them.
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