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Outlook Web App (OWA) 2010 Essential Training

Importing or forwarding a contact or group


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Outlook Web App (OWA) 2010 Essential Training

with Gini Courter

Video: Importing or forwarding a contact or group

Each of these contacts is actually a container that holds onto the business information for one person. This one course has a group and it has a collection of people in it. But both groups and people are items that you can forward. Let's see how that works. I've asked Olivia to send me someone's contact information and here it is. I want to just double-click and it says here's the contact info for Rhianon, as you requested. I can double-click to open that attachment and save and close Rhianon's information; that's all I need to do.
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  1. 3m 24s
    1. Welcome
      1m 2s
    2. What OWA is and isn't
      2m 22s
  2. 15m 23s
    1. Logging in to OWA
      3m 21s
    2. Exploring the OWA interface
      5m 16s
    3. Exploring the light client interface
      4m 15s
    4. Comparing OWA light to the standard OWA interface
      2m 31s
  3. 15m 11s
    1. Composing a message
      5m 1s
    2. Checking spelling and setting message options
      5m 11s
    3. Attaching a file
      3m 8s
    4. Sending a message
      1m 51s
  4. 30m 45s
    1. Viewing messages
      6m 54s
    2. Printing messages
      4m 0s
    3. Downloading attachments
      5m 1s
    4. Replying and forwarding
      7m 43s
    5. Deleting and managing deleted items
      4m 0s
    6. Ignoring a conversation
      3m 7s
  5. 11m 54s
    1. Understanding tags
      3m 1s
    2. Creating and applying categories
      3m 52s
    3. Flagging items
      5m 1s
  6. 24m 59s
    1. Checking your mailbox size
      4m 5s
    2. Creating an inbox folder
      2m 29s
    3. Selecting and moving messages
      3m 31s
    4. Adding folders to favorites
      4m 28s
    5. Applying a filter
      5m 24s
    6. Searching for messages
      5m 2s
  7. 20m 17s
    1. Creating an email signature
      3m 59s
    2. Setting automatic replies
      8m 23s
    3. Changing your password
      2m 4s
    4. Creating inbox rules
      4m 50s
    5. Understanding notes
      1m 1s
  8. 21m 11s
    1. Viewing and printing calendars
      7m 4s
    2. Creating an appointment
      6m 4s
    3. Modifying and cancelling an appointment
      1m 57s
    4. Working with repeating appointments
      6m 6s
  9. 23m 24s
    1. Creating a meeting
      3m 22s
    2. Responding to a meeting invitation
      6m 0s
    3. Viewing responses
      2m 23s
    4. Updating a meeting
      8m 0s
    5. Creating repeating meetings
      3m 39s
  10. 8m 29s
    1. Sharing a calendar
      3m 19s
    2. Opening calendars belonging to others
      2m 25s
    3. Changing calendar sharing permissions
      2m 45s
  11. 17m 3s
    1. Creating a contact
      4m 16s
    2. Creating a group
      3m 24s
    3. Searching for a person
      3m 17s
    4. Importing or forwarding a contact or group
      4m 28s
    5. Creating a contact from an email
      1m 38s
  12. 14m 2s
    1. Creating a task
      4m 15s
    2. Viewing tasks and flagged items
      4m 2s
    3. Updating a task
      2m 41s
    4. Using repeating tasks
      3m 4s
  13. 1m 36s
    1. Next steps
      1m 36s

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Outlook Web App (OWA) 2010 Essential Training
3h 27m Beginner Apr 09, 2013

Viewers: in countries Watching now:

Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.

Topics include:
  • Logging in to OWA
  • Composing a message
  • Attaching files
  • Replying and forwarding
  • Flagging items
  • Creating an email signature
  • Creating appointments and repeating appointments
  • Sharing a calendar
  • Creating tasks
Subjects:
Business Productivity Email
Software:
Office Outlook
Author:
Gini Courter

Importing or forwarding a contact or group

Each of these contacts is actually a container that holds onto the business information for one person. This one course has a group and it has a collection of people in it. But both groups and people are items that you can forward. Let's see how that works. I've asked Olivia to send me someone's contact information and here it is. I want to just double-click and it says here's the contact info for Rhianon, as you requested. I can double-click to open that attachment and save and close Rhianon's information; that's all I need to do.

When I do that Rhianon is added to my Contacts folder. Now if Rhiannon doesn't get there right away, I can just refresh my contacts, because I really added her on the server, and here she is. So it's very easy for me to get someone's contact information and not to have to type anything else; all I had to do is click to get this into my Contacts folder. This standard format that contacts are shipped around in isn't the contact format. It's actually a format that's called VCF or Virtual Card Format .

It's been around for almost 15 years. It's used by lots and lots of programs, so you don't have to send the contact to somebody who uses OWA or Outlook or even any Microsoft product for them to be able to open this. There are even free VCF converters that you can download from Google in case you don't have any kind of an application that knows how to open up a contact. But most folks with email applications have some way to open these up. And if they don't, I'm sure they will let you know. Everybody inside of your organization will have and most people outside as well.

So when I want to send for example Coleman's information to somebody, I can select Coleman's contact and simply click Forward. And this is Coleman's contact embedded here in this email. I just then need to address it, I'm sending it to Olivia, this is Coleman's contact. And if I need to remind her this is the contact that you're going to get in touch with about whatever project, or here's the information you asked me for, whatever it is, I'm going to send it and off it goes.

And when Olivia receives it, it will look just like when I received the contact that she sent me which was Rhianon's contact. Now to be clear, when I send a contact I'm sending all of the information that's in there, because these are standard fields. So let's go take a look at Olivia's contact information. Olivia is somebody who I have a lot of other information about. For example, there is Olivia's home phone. So if someone asks me for Olivia's contact and I forward this I will be giving them that information as well.

And I don't have a way around that that's easy or straightforward here, because I'm keeping her information here in my contact. I can't do this with addresses that are in the global address book there's no easy way to forward those. So if I have someone whose information I need to forward on a regular basis, for example my own information, I might set up to contacts for myself one public one private. The public version is one I'm willing to forward to other people and the private version is not.

So you might consider having Olivia Napolitano, and Olivia Napolitano in parentheses public or shared, and that way you'll have a second version that you can actually feel free to forward. If you never get asked about Olivia's information, you saved yourself a lot of trouble by never creating that second contact. But I do in my contacts folder have two versions of my own V card: one that I send to other people and one that I don't that I track other information in.

So that's your best method for making sure that you don't send personal information is to go in and, when I'm going to send this information to somebody, Amanda's information business phone, mobile phone. Okay they're both on Amanda's business card. I'm great with that, but home phone not so much and the notes at the bottom information that you've kept about that person down here in the details; not stuffed that you normally want to ship around the enterprise, and it is not all visible here.

So make sure you take a look before you forward, particularly if it's somebody you know a lot of things about. And then click Forward to attach their V card to a message and send it to another user.

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