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Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.
From time to time you will be part of an email conversation that you really don't want to be in, it's not your conversation. May be it was formerly, but it's not anymore. So Olivia started by copying me in on this conversation with Judith. It was a great thing to do, I'm new in the office and I like being brought up to speed on this kind of thing. But now there's really a conversation that's between Olivia and Judith, and I don't need to be in this anymore, I never really did. So what I'm going to do is not simply delete this, but assuming that this conversation is going to continue, I actually want it to continue without me and the feature that I used to do that is called Ignore Conversation.
So when I select a conversation or even just one email, I don't have to wait for this to go on for a while. I can choose Ignore Conversation and this dialog opens. It says, this will delete all the messages for the selected conversation from any folder except sent items. In other words, if I actually send something I'm still going to be able to go find it over here and that's true. All new items that are part of the selected conversation will also be deleted. So check this out. Anything outside of sent items, all the emails back and forth between Olivia and Judith, they're all going to be gone.
Not only that the next email that comes in I will not even see, it will go right to my deleted items folder. This is a pretty powerful feature. So I would want to take the time to maybe send an email first to Olivia and Judith and say, I think you can go on without me just fine. So let's do that first. Let's go back to this email from Olivia and I'm going to do a reply all and say, Olivia and Judith -- so I'm also going to talk to them, because I don't want to write an email that's going to hurt somebody's feelings but this kind of gives them a marker in the conversation of when I left.
So that when they're in a conversation view they see oh, that's when Gini left. Olivia and Judith I appreciate being included, and feel free to leave me off future emails about the project. It's all good. Gini. So I'm just going to do that. Now just two of my colleagues and that's not a really big deal for them to figure out that they don't need to email me anymore and I'm going to ignore this conversation. I can check this check box, but I don't use this feature a ton. So I like being reminded of what it is and I'm going to click OK. And now, what happens is that conversation sits here and any new replies to this are going to go right to my deleted items folder, they won't even hang around here at all.
Normally when I use this there are fifteen people on email and they are going back and forth and they are just well past where I need to be. We were in a conversation originally, about something at an abstract level and maybe we could do this; and now we're having a technical conversation that says, well we're going to put this on the agenda at that time and we're to do this and this and there's a lot of excitement about it, but that's not my level of engagement in the conversation. So that's exactly what Ignore Conversation is for. Again, I think it's just a good practice to let people know that you're gone.
But if they then, right back and say, hey! No, we want you on board you won't necessarily get that if you've ignored their conversation quickly enough.
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