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Ignoring a conversation

From: Outlook Web App (OWA) 2010 Essential Training

Video: Ignoring a conversation

From time to time you will be part of an email conversation that you really don't want to be in, it's not your conversation. May be it was formerly, but it's not anymore. So Olivia started by copying me in on this conversation with Judith. It was a great thing to do, I'm new in the office and I like being brought up to speed on this kind of thing. But now there's really a conversation that's between Olivia and Judith, and I don't need to be in this anymore, I never really did. So what I'm going to do is not simply delete this, but assuming that this conversation is going to continue, I actually want it to continue without me and the feature that I used to do that is called Ignore Conversation.

Ignoring a conversation

From time to time you will be part of an email conversation that you really don't want to be in, it's not your conversation. May be it was formerly, but it's not anymore. So Olivia started by copying me in on this conversation with Judith. It was a great thing to do, I'm new in the office and I like being brought up to speed on this kind of thing. But now there's really a conversation that's between Olivia and Judith, and I don't need to be in this anymore, I never really did. So what I'm going to do is not simply delete this, but assuming that this conversation is going to continue, I actually want it to continue without me and the feature that I used to do that is called Ignore Conversation.

So when I select a conversation or even just one email, I don't have to wait for this to go on for a while. I can choose Ignore Conversation and this dialog opens. It says, this will delete all the messages for the selected conversation from any folder except sent items. In other words, if I actually send something I'm still going to be able to go find it over here and that's true. All new items that are part of the selected conversation will also be deleted. So check this out. Anything outside of sent items, all the emails back and forth between Olivia and Judith, they're all going to be gone.

Not only that the next email that comes in I will not even see, it will go right to my deleted items folder. This is a pretty powerful feature. So I would want to take the time to maybe send an email first to Olivia and Judith and say, I think you can go on without me just fine. So let's do that first. Let's go back to this email from Olivia and I'm going to do a reply all and say, Olivia and Judith -- so I'm also going to talk to them, because I don't want to write an email that's going to hurt somebody's feelings but this kind of gives them a marker in the conversation of when I left.

So that when they're in a conversation view they see oh, that's when Gini left. Olivia and Judith I appreciate being included, and feel free to leave me off future emails about the project. It's all good. Gini. So I'm just going to do that. Now just two of my colleagues and that's not a really big deal for them to figure out that they don't need to email me anymore and I'm going to ignore this conversation. I can check this check box, but I don't use this feature a ton. So I like being reminded of what it is and I'm going to click OK. And now, what happens is that conversation sits here and any new replies to this are going to go right to my deleted items folder, they won't even hang around here at all.

Normally when I use this there are fifteen people on email and they are going back and forth and they are just well past where I need to be. We were in a conversation originally, about something at an abstract level and maybe we could do this; and now we're having a technical conversation that says, well we're going to put this on the agenda at that time and we're to do this and this and there's a lot of excitement about it, but that's not my level of engagement in the conversation. So that's exactly what Ignore Conversation is for. Again, I think it's just a good practice to let people know that you're gone.

But if they then, right back and say, hey! No, we want you on board you won't necessarily get that if you've ignored their conversation quickly enough.

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Outlook Web App (OWA) 2010 Essential Training

52 video lessons · 4190 viewers

Gini Courter
Author

 
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  1. 3m 24s
    1. Welcome
      1m 2s
    2. What OWA is and isn't
      2m 22s
  2. 15m 23s
    1. Logging in to OWA
      3m 21s
    2. Exploring the OWA interface
      5m 16s
    3. Exploring the light client interface
      4m 15s
    4. Comparing OWA light to the standard OWA interface
      2m 31s
  3. 15m 11s
    1. Composing a message
      5m 1s
    2. Checking spelling and setting message options
      5m 11s
    3. Attaching a file
      3m 8s
    4. Sending a message
      1m 51s
  4. 30m 45s
    1. Viewing messages
      6m 54s
    2. Printing messages
      4m 0s
    3. Downloading attachments
      5m 1s
    4. Replying and forwarding
      7m 43s
    5. Deleting and managing deleted items
      4m 0s
    6. Ignoring a conversation
      3m 7s
  5. 11m 54s
    1. Understanding tags
      3m 1s
    2. Creating and applying categories
      3m 52s
    3. Flagging items
      5m 1s
  6. 24m 59s
    1. Checking your mailbox size
      4m 5s
    2. Creating an inbox folder
      2m 29s
    3. Selecting and moving messages
      3m 31s
    4. Adding folders to favorites
      4m 28s
    5. Applying a filter
      5m 24s
    6. Searching for messages
      5m 2s
  7. 20m 17s
    1. Creating an email signature
      3m 59s
    2. Setting automatic replies
      8m 23s
    3. Changing your password
      2m 4s
    4. Creating inbox rules
      4m 50s
    5. Understanding notes
      1m 1s
  8. 21m 11s
    1. Viewing and printing calendars
      7m 4s
    2. Creating an appointment
      6m 4s
    3. Modifying and cancelling an appointment
      1m 57s
    4. Working with repeating appointments
      6m 6s
  9. 23m 24s
    1. Creating a meeting
      3m 22s
    2. Responding to a meeting invitation
      6m 0s
    3. Viewing responses
      2m 23s
    4. Updating a meeting
      8m 0s
    5. Creating repeating meetings
      3m 39s
  10. 8m 29s
    1. Sharing a calendar
      3m 19s
    2. Opening calendars belonging to others
      2m 25s
    3. Changing calendar sharing permissions
      2m 45s
  11. 17m 3s
    1. Creating a contact
      4m 16s
    2. Creating a group
      3m 24s
    3. Searching for a person
      3m 17s
    4. Importing or forwarding a contact or group
      4m 28s
    5. Creating a contact from an email
      1m 38s
  12. 14m 2s
    1. Creating a task
      4m 15s
    2. Viewing tasks and flagged items
      4m 2s
    3. Updating a task
      2m 41s
    4. Using repeating tasks
      3m 4s
  13. 1m 36s
    1. Next steps
      1m 36s

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