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Often called spam, or unsolicited bulk e-mail, junk arrives in our Inbox on a daily basis. This video explores four different ways to deal with junk e-mail. The first is Outlook's built-in filter. Outlook has a built-in e-mail filter to reduce the junk mail that you receive, placing suspect messages into the Junk E-Mail folder for your review. This happens automatically, but you should check to make sure that it's active. To change the settings of this filter, pull down the Junk menu in our Ribbon on the Home tab, and then choose Junk E-mail Options.
Here you can change the aggressiveness of the filter: no filter, low, high, or only those deemed as safe. If someone's legitimate e-mail has found its way into your Outlook Junk E-Mail folder, you can bring it back to your Inbox and ensure it doesn't happened again. For example, here is an e-mail in my junk e-mail folder from Arthur. This is a legitimate message that Outlook accidentally caught. I'll select it, and then from the Junk menu, choose Not Junk.
This option moves the e-mail back to my Inbox and asks me if it should add that sender to my whitelist. I'll leave the box checked and hit OK. If an e-mail in your Inbox is junk, you can select it and pull down the Junk menu and then choose Block Sender. This moves the item to your junk folder and makes sure that that sender never sends you a message again. As a shortcut, you can also right-click and choose Junk and then Block Sender. Unfortunately, most junk e-mail doesn't use a legitimate e-mail address, so the odds that this works are pretty slim.
And you should also be careful that you're not adding yourself or a friend to the Block Senders list. In the previous video, I spoke about how to create a rule that runs automatically when new e-mail is received. One example showed how a rule can be created that takes e-mails with keywords and files them into a specific folder. You can use the same concept to deal with junk mail. Here I'll create a new rule that looks for "home loan" in the body and automatically places such e-mails into the junk e-mail folder.
Like before, I'll pull down Rules, choose Create Rule, click Advanced Options, choose with, and then enter "home loan" as the word or phrase, leaving what's already there or removing it, clicking Next, and then deciding to move that to a specified folder. I'll call this rule Junk Email, and now that we've gotten junk e-mail out of the way, let's move on to something far more delightful: finding an e-mail that you're looking for.
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