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Outlook Web App (OWA) 2010 Essential Training
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Exploring the OWA interface


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Outlook Web App (OWA) 2010 Essential Training

with Gini Courter

Video: Exploring the OWA interface

So here I am in my Exchange Mailbox, viewing it through the Outlook Web App. Let's take a spin around and see what commands and what features we have access to here in OWA. First I have a Favorites list at the top. I get to add items to this list, but we've just opened this up and it already includes the Inbox, Unread Mail, no matter where it is, and a folder for my Sent Items. I also have some other folders. As I'm writing an email, and if I haven't sent it yet, it will be in the Drafts folder.
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  1. 3m 24s
    1. Welcome
      1m 2s
    2. What OWA is and isn't
      2m 22s
  2. 15m 23s
    1. Logging in to OWA
      3m 21s
    2. Exploring the OWA interface
      5m 16s
    3. Exploring the light client interface
      4m 15s
    4. Comparing OWA light to the standard OWA interface
      2m 31s
  3. 15m 11s
    1. Composing a message
      5m 1s
    2. Checking spelling and setting message options
      5m 11s
    3. Attaching a file
      3m 8s
    4. Sending a message
      1m 51s
  4. 30m 45s
    1. Viewing messages
      6m 54s
    2. Printing messages
      4m 0s
    3. Downloading attachments
      5m 1s
    4. Replying and forwarding
      7m 43s
    5. Deleting and managing deleted items
      4m 0s
    6. Ignoring a conversation
      3m 7s
  5. 11m 54s
    1. Understanding tags
      3m 1s
    2. Creating and applying categories
      3m 52s
    3. Flagging items
      5m 1s
  6. 24m 59s
    1. Checking your mailbox size
      4m 5s
    2. Creating an inbox folder
      2m 29s
    3. Selecting and moving messages
      3m 31s
    4. Adding folders to favorites
      4m 28s
    5. Applying a filter
      5m 24s
    6. Searching for messages
      5m 2s
  7. 20m 17s
    1. Creating an email signature
      3m 59s
    2. Setting automatic replies
      8m 23s
    3. Changing your password
      2m 4s
    4. Creating inbox rules
      4m 50s
    5. Understanding notes
      1m 1s
  8. 21m 11s
    1. Viewing and printing calendars
      7m 4s
    2. Creating an appointment
      6m 4s
    3. Modifying and cancelling an appointment
      1m 57s
    4. Working with repeating appointments
      6m 6s
  9. 23m 24s
    1. Creating a meeting
      3m 22s
    2. Responding to a meeting invitation
      6m 0s
    3. Viewing responses
      2m 23s
    4. Updating a meeting
      8m 0s
    5. Creating repeating meetings
      3m 39s
  10. 8m 29s
    1. Sharing a calendar
      3m 19s
    2. Opening calendars belonging to others
      2m 25s
    3. Changing calendar sharing permissions
      2m 45s
  11. 17m 3s
    1. Creating a contact
      4m 16s
    2. Creating a group
      3m 24s
    3. Searching for a person
      3m 17s
    4. Importing or forwarding a contact or group
      4m 28s
    5. Creating a contact from an email
      1m 38s
  12. 14m 2s
    1. Creating a task
      4m 15s
    2. Viewing tasks and flagged items
      4m 2s
    3. Updating a task
      2m 41s
    4. Using repeating tasks
      3m 4s
  13. 1m 36s
    1. Next steps
      1m 36s

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Outlook Web App (OWA) 2010 Essential Training
3h 27m Beginner Apr 09, 2013

Viewers: in countries Watching now:

Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.

Topics include:
  • Logging in to OWA
  • Composing a message
  • Attaching files
  • Replying and forwarding
  • Flagging items
  • Creating an email signature
  • Creating appointments and repeating appointments
  • Sharing a calendar
  • Creating tasks
Subjects:
Business Productivity Email
Software:
Office Outlook
Author:
Gini Courter

Exploring the OWA interface

So here I am in my Exchange Mailbox, viewing it through the Outlook Web App. Let's take a spin around and see what commands and what features we have access to here in OWA. First I have a Favorites list at the top. I get to add items to this list, but we've just opened this up and it already includes the Inbox, Unread Mail, no matter where it is, and a folder for my Sent Items. I also have some other folders. As I'm writing an email, and if I haven't sent it yet, it will be in the Drafts folder.

Incoming mail of course goes to my Inbox. Items I've sent go to Sent Items. And so these are duplicated, I can actually see these folders here and in my Favorites. These aren't separate items in Favorites, this is simply a shortcut link if you will to a folder I already have in my Mailbox. I then have a folder for items that I've deleted. When I delete something in OWA it goes to this folder until I flush out the deleted items; and even then in OWA I still have an opportunity to get it back for a short period of time.

This is a folder for email that falls within a set of rules for Junk email, that have been set by your Microsoft Exchange Administrator. You can tweak these rules yourself a little bit, but mostly the filters that filter out Spam or Junk email are set at a institutional level. I then have the ability to keep some Notes here if I wish, and this is where I can keep the battery size for a particular device, or any other kind of small note; it's shaped like a post-it note for a reason. And then finally, at the bottom here of this section on the left, that is all called the Navigation pane.

I have the ability to set up Search Folders. A Search Folder is just a folder that shows me the results of a search. It doesn't create anything new, it just brings back results. So Unread Mail for example, that's a Search Folder. Notice it has the magnifying glass icon. That folder goes out and searches through every folder that I have in Microsoft OWA and it says, oh here is the things you haven't read yet. Below this Navigation pane I have links to separate applications within OWA. I'm looking at Mail right now, but if I click Calendar, I'll go to my Calendar.

Contacts; for my list of people. Tasks; work that I need to do or assigned to others. And then finally, Public Folders; folders that are on my Exchange Server, but that I share with other people. In the center section I have what's called the Information Viewer. Because I'm at my Mailbox the commands all have to do with mail. So at the top I have the ability to Create a New Message or Meeting Request. I have the ability to Delete an item or Ignore it. I have the ability to move something to Junk mail or to a Folder that I specify, or Copy it there.

I can apply a Filter to this folder, or I can do some specific viewing and grouping. For example, this area on the right is called the Reading pane, and the fact that it appears here on the right is part of my view. If you're used to using applications like Microsoft Word and Microsoft Excel, you know that the items you find on the View tab or under the View menu determine how your interface will look. So if I would like my Reading pane at the Bottom there we go.

If I want it back on the right I can put it there. Below this set of tools, I have the ability to Search my Mailbox for specific items. I also have the ability to search, not just my Entire Mailbox, but a specific folder like the Inbox, or this folder and folders underneath it. If I want to search for something, I typed text in and click Search. My Information Viewer is here, and while I have a message selected, this is where I will find my buttons that allow me to Reply to my sender, Reply to the sender and anybody else who is included, or Forward this message and then I have a whole raft of other choices about what to do with this message that we'll be talking about later in the course.

Over on the right-hand side here's me and I can open another mailbox from here, which we'll see later. I can also say I am done and Sign out. And If I'm working in a Public setting, when I'm done looking at my email in OWA, I'm going to click Sign out, and I'm going to close my browser, because signing out alone isn't necessarily enough. I have the ability here to find a person in my organization with the Find Someone link. I can access options for how OWA looks, and how it behaves.

This is also the easiest place to Change my Password when I login to OWA. And finally, the Question Mark (?) button provides information about the current version of OWA, but also provides me with some contextual help, if I need it. That's a view of our interface, this is where we will be all during this course; working in OWA to be able to manage our email as it comes in, to be able to send new email, schedule appointments, lookup contacts, track our tasks, and so on.

It's a nice-looking interface. We can be beef it up even a little bit more, but I hope it's easy on the eyes and you enjoy it, because we're going to spend a lot of time right here.

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