Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now

Exploring the OWA interface

Exploring the OWA interface provides you with in-depth training on Business. Taught by Gini Courter … Show More

Outlook Web App (OWA) 2010 Essential Training

with Gini Courter

Video: Exploring the OWA interface

Exploring the OWA interface provides you with in-depth training on Business. Taught by Gini Courter as part of the Outlook Web App (OWA) 2010 Essential Training
Expand all | Collapse all
  1. 3m 24s
    1. Welcome
      1m 2s
    2. What OWA is and isn't
      2m 22s
  2. 15m 23s
    1. Logging in to OWA
      3m 21s
    2. Exploring the OWA interface
      5m 16s
    3. Exploring the light client interface
      4m 15s
    4. Comparing OWA light to the standard OWA interface
      2m 31s
  3. 15m 11s
    1. Composing a message
      5m 1s
    2. Checking spelling and setting message options
      5m 11s
    3. Attaching a file
      3m 8s
    4. Sending a message
      1m 51s
  4. 30m 45s
    1. Viewing messages
      6m 54s
    2. Printing messages
      4m 0s
    3. Downloading attachments
      5m 1s
    4. Replying and forwarding
      7m 43s
    5. Deleting and managing deleted items
      4m 0s
    6. Ignoring a conversation
      3m 7s
  5. 11m 54s
    1. Understanding tags
      3m 1s
    2. Creating and applying categories
      3m 52s
    3. Flagging items
      5m 1s
  6. 24m 59s
    1. Checking your mailbox size
      4m 5s
    2. Creating an inbox folder
      2m 29s
    3. Selecting and moving messages
      3m 31s
    4. Adding folders to favorites
      4m 28s
    5. Applying a filter
      5m 24s
    6. Searching for messages
      5m 2s
  7. 20m 17s
    1. Creating an email signature
      3m 59s
    2. Setting automatic replies
      8m 23s
    3. Changing your password
      2m 4s
    4. Creating inbox rules
      4m 50s
    5. Understanding notes
      1m 1s
  8. 21m 11s
    1. Viewing and printing calendars
      7m 4s
    2. Creating an appointment
      6m 4s
    3. Modifying and cancelling an appointment
      1m 57s
    4. Working with repeating appointments
      6m 6s
  9. 23m 24s
    1. Creating a meeting
      3m 22s
    2. Responding to a meeting invitation
      6m 0s
    3. Viewing responses
      2m 23s
    4. Updating a meeting
      8m 0s
    5. Creating repeating meetings
      3m 39s
  10. 8m 29s
    1. Sharing a calendar
      3m 19s
    2. Opening calendars belonging to others
      2m 25s
    3. Changing calendar sharing permissions
      2m 45s
  11. 17m 3s
    1. Creating a contact
      4m 16s
    2. Creating a group
      3m 24s
    3. Searching for a person
      3m 17s
    4. Importing or forwarding a contact or group
      4m 28s
    5. Creating a contact from an email
      1m 38s
  12. 14m 2s
    1. Creating a task
      4m 15s
    2. Viewing tasks and flagged items
      4m 2s
    3. Updating a task
      2m 41s
    4. Using repeating tasks
      3m 4s
  13. 1m 36s
    1. Next steps
      1m 36s

please wait ...
Exploring the OWA interface
Video Duration: 5m 16s 3h 27m Beginner


Exploring the OWA interface provides you with in-depth training on Business. Taught by Gini Courter as part of the Outlook Web App (OWA) 2010 Essential Training

View Course Description

Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.

Topics include:
  • Logging in to OWA
  • Composing a message
  • Attaching files
  • Replying and forwarding
  • Flagging items
  • Creating an email signature
  • Creating appointments and repeating appointments
  • Sharing a calendar
  • Creating tasks
Office Outlook

Exploring the OWA interface

So here I am in my Exchange Mailbox, viewing it through the Outlook Web App. Let's take a spin around and see what commands and what features we have access to here in OWA. First I have a Favorites list at the top. I get to add items to this list, but we've just opened this up and it already includes the Inbox, Unread Mail, no matter where it is, and a folder for my Sent Items. I also have some other folders. As I'm writing an email, and if I haven't sent it yet, it will be in the Drafts folder.

Incoming mail of course goes to my Inbox. Items I've sent go to Sent Items. And so these are duplicated, I can actually see these folders here and in my Favorites. These aren't separate items in Favorites, this is simply a shortcut link if you will to a folder I already have in my Mailbox. I then have a folder for items that I've deleted. When I delete something in OWA it goes to this folder until I flush out the deleted items; and even then in OWA I still have an opportunity to get it back for a short period of time.

This is a folder for email that falls within a set of rules for Junk email, that have been set by your Microsoft Exchange Administrator. You can tweak these rules yourself a little bit, but mostly the filters that filter out Spam or Junk email are set at a institutional level. I then have the ability to keep some Notes here if I wish, and this is where I can keep the battery size for a particular device, or any other kind of small note; it's shaped like a post-it note for a reason. And then finally, at the bottom here of this section on the left, that is all called the Navigation pane.

I have the ability to set up Search Folders. A Search Folder is just a folder that shows me the results of a search. It doesn't create anything new, it just brings back results. So Unread Mail for example, that's a Search Folder. Notice it has the magnifying glass icon. That folder goes out and searches through every folder that I have in Microsoft OWA and it says, oh here is the things you haven't read yet. Below this Navigation pane I have links to separate applications within OWA. I'm looking at Mail right now, but if I click Calendar, I'll go to my Calendar.

Contacts; for my list of people. Tasks; work that I need to do or assigned to others. And then finally, Public Folders; folders that are on my Exchange Server, but that I share with other people. In the center section I have what's called the Information Viewer. Because I'm at my Mailbox the commands all have to do with mail. So at the top I have the ability to Create a New Message or Meeting Request. I have the ability to Delete an item or Ignore it. I have the ability to move something to Junk mail or to a Folder that I specify, or Copy it there.

I can apply a Filter to this folder, or I can do some specific viewing and grouping. For example, this area on the right is called the Reading pane, and the fact that it appears here on the right is part of my view. If you're used to using applications like Microsoft Word and Microsoft Excel, you know that the items you find on the View tab or under the View menu determine how your interface will look. So if I would like my Reading pane at the Bottom there we go.

If I want it back on the right I can put it there. Below this set of tools, I have the ability to Search my Mailbox for specific items. I also have the ability to search, not just my Entire Mailbox, but a specific folder like the Inbox, or this folder and folders underneath it. If I want to search for something, I typed text in and click Search. My Information Viewer is here, and while I have a message selected, this is where I will find my buttons that allow me to Reply to my sender, Reply to the sender and anybody else who is included, or Forward this message and then I have a whole raft of other choices about what to do with this message that we'll be talking about later in the course.

Over on the right-hand side here's me and I can open another mailbox from here, which we'll see later. I can also say I am done and Sign out. And If I'm working in a Public setting, when I'm done looking at my email in OWA, I'm going to click Sign out, and I'm going to close my browser, because signing out alone isn't necessarily enough. I have the ability here to find a person in my organization with the Find Someone link. I can access options for how OWA looks, and how it behaves.

This is also the easiest place to Change my Password when I login to OWA. And finally, the Question Mark (?) button provides information about the current version of OWA, but also provides me with some contextual help, if I need it. That's a view of our interface, this is where we will be all during this course; working in OWA to be able to manage our email as it comes in, to be able to send new email, schedule appointments, lookup contacts, track our tasks, and so on.

It's a nice-looking interface. We can be beef it up even a little bit more, but I hope it's easy on the eyes and you enjoy it, because we're going to spend a lot of time right here.

There are currently no FAQs about Outlook Web App (OWA) 2010 Essential Training.






Don't show this message again
Share a link to this course

What are exercise files?

Exercise files are the same files the author uses in the course. Save time by downloading the author's files instead of setting up your own files, and learn by following along with the instructor.

Can I take this course without the exercise files?

Yes! If you decide you would like the exercise files later, you can upgrade to a premium account any time.

Become a member Download sample files See plans and pricing

Please wait... please wait ...
Upgrade to get access to exercise files.

Exercise files video

How to use exercise files.

Learn by watching, listening, and doing, Exercise files are the same files the author uses in the course, so you can download them and follow along Premium memberships include access to all exercise files in the library.

Exercise files

Exercise files video

How to use exercise files.

For additional information on downloading and using exercise files, watch our instructional video or read the instructions in the FAQ .

This course includes free exercise files, so you can practice while you watch the course. To access all the exercise files in our library, become a Premium Member.

* Estimated file size

Are you sure you want to mark all the videos in this course as unwatched?

This will not affect your course history, your reports, or your certificates of completion for this course.

Mark all as unwatched Cancel


You have completed Outlook Web App (OWA) 2010 Essential Training.

Return to your organization's learning portal to continue training, or close this page.


Upgrade to View Courses Offline


With our new Desktop App, Annual Premium Members can download courses for Internet-free viewing.

Upgrade Now

After upgrading, download Desktop App Here.

Become a Member and Create Custom Playlists

Join today and get unlimited access to the entire library of online learning video courses—and create as many playlists as you like.

Get started

Already a member?

Log in

Exercise files

Learn by watching, listening, and doing! Exercise files are the same files the author uses in the course, so you can download them and follow along. Exercise files are available with all Premium memberships. Learn more

Get started

Already a Premium member?

Exercise files video

How to use exercise files.

Ask a question

Thanks for contacting us.
You’ll hear from our Customer Service team within 24 hours.

Please enter the text shown below:

Exercise files

Access exercise files from a button right under the course name.

Mark videos as unwatched

Remove icons showing you already watched videos if you want to start over.

Control your viewing experience

Make the video wide, narrow, full-screen, or pop the player out of the page into its own window.

Interactive transcripts

Click on text in the transcript to jump to that spot in the video. As the video plays, the relevant spot in the transcript will be highlighted.

You started this assessment previously and didn’t complete it.

You can pick up where you left off, or start over.

Resume Start over

Learn more, save more. Upgrade today!

Get our Annual Premium Membership at our best savings yet.

Upgrade to our Annual Premium Membership today and get even more value from your subscription:

“In a way, I feel like you are rooting for me. Like you are really invested in my experience, and want me to get as much out of these courses as possible this is the best place to start on your journey to learning new material.”— Nadine H.

Thanks for signing up.

We’ll send you a confirmation email shortly.

Sign up and receive emails about and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from

Sign up and receive emails about and our online training library:

Here’s our privacy policy with more details about how we handle your information.

submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.