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Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.
I've composed and formatted my email message. Before I send it though, there are a couple of things that I might want to do to it like check my spelling and set its priority. I'd like to draw your attention to this autosave. A new feature in OWA 2010 is that Exchange will save a message if you haven't sent it after a while. Now you can generate a save yourself by clicking Save right here. But you'll notice that this has been auto-saved for you. If you send this, that's fine, if you save it, it's fine.
And if you close this message without sending it, then the auto-saved draft will be removed. But in the meantime, if something were to happen, if you were to lose your Internet connection for example, this has been auto-saved for you. I also have the ability to insert an image here if I wish. So if I had a picture that I put at the bottom of messages, I can do that. But here are my priority settings. This says this message is important. So when my recipient receives it, it will be so marked in their Inbox. Click once to turn it on, another time to turn it off.
This is where I'll mark a low importance message like I'm just sending you this because you need to receive it, but no worries. If I sometimes mark a message as being of low importance, it gives a little more credibility when I mark it as being of high importance. I think many of us know users that every message they send they mark as important because that's their place in the universe. We can also insert a signature if we have one. We'll be creating signatures a little later in the course. Then I have Spell Check. So I would like to check my spelling.
I click Check Spelling, and notice that my potential spelling errors are underlined just as they would be automatically in Word. You might wonder why it didn't do that as we were going along, and the reason is that you actually don't want to have your text being checked constantly over a web connection. So Outlook web Access waits for you to say check my spelling. You also have the ability to check the spelling in a specific language. This would be for the entire message. How do I handle my spelling errors? Well, I can right-click on this, and it says, I'm going to suggest 'on boarding'.
I've seen it spelled both ways in organizations, but this is the way they spell it here. It says 'onboarding kit' right on the front of it, and it looks just like that. So we're going to ignore this one. 'Parking stcker' on the other hand is spelled almost the same way everywhere I go, and that's not how I typed it. So let's fix that. And then, my name, I'm going to ignore that as an error as well. It's not a problem. If I add more text to this message, I should run Spell Check again. I also have some options that I can set, as well as set any option for something to be important, or less important.
I have some current settings I can provide, like this is Private, this is Personal. Exchange will actually enforce Private on messages, if someone else is a delegate, when I receive a message marked Private, they won't be able to read it. If I want in addition to 'To' and 'Cc' fields to show a 'Bcc' field or a 'From' field, I would turn those on here. And again, these are at the message level. I'm setting it for this message. If I want to ensure that I receive a delivery receipt that this message was delivered to Judith and/or a read receipt, I would check these options here.
A delivery receipt simply says that the message has been delivered to Judith's Inbox. If Judith is out of the office, the delivery receipt does not tell me anything about her having seen it. A read receipt says that the message has been opened, and either read, or simply opened and then deleted. So if I want to know more about a message, I can turn some of these tracking options on. Some servers are set that they don't provide delivery receipts. So if I don't get a receipt back, I don't know that the message wasn't delivered.
I only know that it was when I receive one. And whenever you ask for a read receipt, most users have the ability to say, send a receipt, or not. So you risk annoying a user if you always ask for read receipts. In some email systems, they're set up to automatically provide read receipts. This is not automatic. Your recipient will receive a message that says, Gini Courter wants a read receipt. And when they survey executives and organizations in particular, most of them don't like getting asked for read receipts, because they feel it indicates a lack of trust.
So I would encourage you not to ask for a read receipt unless, in the message itself you say, I'm asking for a read receipt because I've sent you a couple of messages and I think they may have gone astray. Or if the culture in the organization you work for supports everyone using read receipts sort of in a no harm no foul way, go ahead then. Then we find that there are more messaging options that we can get to by choosing options here. But these are the options for a specific message, for this message alone. I'm going to go ahead and leave the options as they are, and click OK.
So this is how we check spelling and set our message options in OWA.
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