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Learn how to access your Microsoft Exchange account online using Outlook Web App (OWA). In this course, author Gini Courter takes you on a tour of OWA, and shows how to send, receive, and manage your email on the web. Learn the ins and outs of tagging and organizing your email and discover how to create appointments, request meetings, and view multiple calendars. Plus, find out how to add, group, and search for contacts and use the task feature to manage your to-do list effectively.
In this movie, I'm going to show you how to add folders to your Favorites list and why you would do that. When you have a really flat structure here with no subfolders under your Inbox or your Sent Items or anywhere else, then you can see very easily that you have three new messages right here in your Inbox, but we have other folders underneath here that I've shown you how to create; and you can actually drag unread messages to these folders and totally forget about them. It's possible to do that.
So if I had taken for example this message and dragged it over here to the Budget folder, let's say it was unread for example. Then I will see up here that I have four Unread Mail items. This is a search folder in favorites that's scrolling through all my folders and going hey, you had four items, three of them are in my Inbox. I could then begin to search through the many folders I would've created in my Inbox to find the fourth one. Now when I open it up, I can see that readily. It's right here, it's the budget. But I actually like to be able to have some folders that when I have items in them that are unread, I can see that really easily right here and I like having folders, that here that I often drag things to, because then it makes dragging really easy.
This Favorites list is always here sitting up at the top of my navigation pane. So whether it's to be able to see items in the folder or to drag items to the folder, I like putting items in my Favorites list, and this list varies for me. The Inbox is always there and Sent Items is always there because if I send an item in it's got some large attachments and I want to know, did it go out, this is the easiest way to know is just to click and find out did it go or did it not go.
But I also like to have my Current Project folders here, so that I see that I'm going to see a particular client next week, their folder is going to be here. I'm doing some work for someone else, their folder is going to be on my Favorites list and then during the times that I'm not working with them as extensively, those folders are removed my Favorites list. So think of this as your current hot topics area, your current work area with the addition these perennial folders of your Inbox, your unread mail items from all folders and your Sent Items folder.
How does something get up here? Hmm! Well, let's say, because I'm working on the Budget right now, I want to expose this Budget folder to the Favorites. One way is simply to drag it here. Notice that as I pass the top of the mailbox, which is my name, my mouse pointer automatically changes to copy and that's because I don't move items to my favorites, I create a copy of the folders in Favorites; more specifically I create a link in Favorites back to the folder. So I am just going to drop this here and there it is.
Now if I need to get to the Budget folder, it's here, or it's here, both are the same. So this is a link back to this folder. It's not a separate copy of it, it's just a link. Another way I could do this is I can right- click the folder and say Add to Favorites. Now my Year End folder is here. I always like having Sent Items at the bottom, so I can rearrange this list using drag and drop. Inbox at the top, Sent Items at the bottom; and then when I'm done working with the folder and I don't need it here anymore, I have couple of choices.
I can right-click in the Favorites list and choose Remove from Favorites. That was easy. Let's put it back there. How else can I get rid of this Year End folder? I can take it and drag it and it just wants to be sticky right there. I can choose Delete and I'm prompted and pay attention to these things. Do you want to delete the selected folder, that would be both copies of it, or do you just want to remove it from Favorites? Please notice what the default here is. Not what I'd like. I don't want to delete this folder. I want to remove it from favorites, but if I'm up in my Favorites list and choose Delete, by default delete is the behavior.
I'd say no, just remove it from Favorites and there it goes and it's down here. So easy way to either right-click or use drag and drop to be able to add items to Favorites; and to remove items from Favorites, simply right-click and either remove or you can right-click and for folders you have added here, you can choose Delete. That's how we work with our Favorites folders in OWA.
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