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In Outlook for Mac 2011 Essential Training, author Alicia Katz Pollock provides a comprehensive overview of the full-featured email, calendar, and scheduling application from Microsoft. The course covers the key fundamentals of the program, including sending and receiving email, creating and managing contacts, and scheduling tasks and appointments. It also covers Outlook 2011 organizational features such as the Media Browser, Conversation view, My Day, the Scrapbook, and more.
If you suspect that your Outlook is not receiving all your current data from your exchange or IMAP account, go to your Organize Ribbon, and click on the Sync button on the end. It will go online, pull down all your latest items, and send yours up to the server. But if that's still not working, go to the Properties button to its left. The first button will tell you the name of your folder, what type it is, and what account it's from. Emptying the cache will replace all the contents on your Outlook with the contents from your server and reinitialize it.
The one drawback is that any items created in your Outlook since the last time it pulled down from exchange or IMAP will be lost. But I would go ahead and click Empty and start over again from scratch. Now let's look at the Storage button. If you're having trouble with space, this will give you a list of all your email folders and their size. So if some are too large, you'll know which ones they are, and you can go in and delete items out of them. I'll go ahead and click OK. These two buttons will help if your Exchange, IMAP, and Outlook are not communicating properly.
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