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Instant messaging

From: Up and Running with Office 365

Video: Instant messaging

Built into your Office 365 account is instant messaging integration. It's a great way to collaborate with other people, have a quick conversation on the fly. And when you go to people here in the navigation bar and select a contact, so long as they have Microsoft account and they are logged in, you'll be able to see their status. For example, as I look at this contact, Karen Leslie, I see the green bar down the left-hand side indicating that this person is available for instant messaging. And I can click this little balloon icon to have a conversation.

Instant messaging

Built into your Office 365 account is instant messaging integration. It's a great way to collaborate with other people, have a quick conversation on the fly. And when you go to people here in the navigation bar and select a contact, so long as they have Microsoft account and they are logged in, you'll be able to see their status. For example, as I look at this contact, Karen Leslie, I see the green bar down the left-hand side indicating that this person is available for instant messaging. And I can click this little balloon icon to have a conversation.

This will start an instant messaging conversation. Also, I can check my availability by going up to my name. Notice that the green bar showing up next to my name. Clicking the dropdown will show me the difference statuses. Available is green. If I wanted to appear busy, I could, or Do not disturb means people should not start a conversation with me. I might be away from my desk, Be right back, Appear away. Sometimes these statuses will automatically change if there's a certain length of inactivity in your account.

You can even sign out of instant messaging from this dropdown. But I'm going to leave myself as Available. And maybe I want to start a conversation with this person. I'll just go to the balloon icon here to send an instant message. So it opens up a separate window using the Outlook Web App. You can see who you're conversing with at the very top, and you can hover over their name if you prefer to send them an email or schedule a meeting with them at any time. But down below is where you start typing to start your conversation. When I hit Enter, that message is sent over.

You might hear a sound effect in the background. And if we were to switch over to Karen's account, you'll notice a little balloon that pops up. Now it's kind of quick, so if you missed it, don't worry. You'll see the balloon icon up here in the navigation bar, and clicking there will show it again. It looks like an IM request from David Rivers, and I see the beginning of the message. I can accept this to continue with the conversation, and my own window opens up here, where I can now continue. There is the entire message.

I'm going to reply with yes, down below. When I hit Enter, you can see the conversation continues. Now at any time you can discontinue this conversation by simply closing up the window. If I were to switch back to David Rivers account and check out the window here, you'll notice the conversation continues. I can reply with Thanks, and that goes off, and you can see now, a little balloon showing up here. Because Karen had closed up the window, she needs to accept to continue with this conversation or simply ignore.

So that's instant messaging built right into your Office 365 account. So as long as your contacts have accounts, you'll be able to have instant conversations with them and see their availability.

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Up and Running with Office 365

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David Rivers
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