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Up and Running with Office 365

Instant messaging


From:

Up and Running with Office 365

with David Rivers

Video: Instant messaging

Built into your Office 365 account is instant messaging integration. It's a great way to collaborate with other people, have a quick conversation on the fly. And when you go to people here in the navigation bar and select a contact, so long as they have Microsoft account and they are logged in, you'll be able to see their status. For example, as I look at this contact, Karen Leslie, I see the green bar down the left-hand side indicating that this person is available for instant messaging. And I can click this little balloon icon to have a conversation.

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Up and Running with Office 365
2h 11m Appropriate for all May 16, 2013

Viewers: in countries Watching now:

Get started using Office 365, the Microsoft hosted collaboration and productivity suite that allows businesses and teams to email, collaborate on documents, and share calendars. Author David Rivers tours the subscription service, showing how to administer user accounts; share and collaborate with a team site; and manage mail, contacts, and calendars with the Outlook web app. The course also explains how to connect with colleagues using the instant messaging and social media features.

Topics include:
  • What is Office 365?
  • Choosing the right plan
  • Defining and adding users
  • Uploading files to the cloud with SkyDrive
  • Viewing and editing your website
  • Sending and receiving email
  • Importing contacts into Outlook Web App (OWA)
  • Managing tasks
  • Creating documents on a team site
  • Adding web parts to a page
  • Sending instant messages
  • Setting up newsfeeds
Subjects:
Business Computer Skills (Mac) Computer Skills (Windows) Email Spreadsheets Word Processing
Software:
Office 365
Author:
David Rivers

Instant messaging

Built into your Office 365 account is instant messaging integration. It's a great way to collaborate with other people, have a quick conversation on the fly. And when you go to people here in the navigation bar and select a contact, so long as they have Microsoft account and they are logged in, you'll be able to see their status. For example, as I look at this contact, Karen Leslie, I see the green bar down the left-hand side indicating that this person is available for instant messaging. And I can click this little balloon icon to have a conversation.

This will start an instant messaging conversation. Also, I can check my availability by going up to my name. Notice that the green bar showing up next to my name. Clicking the dropdown will show me the difference statuses. Available is green. If I wanted to appear busy, I could, or Do not disturb means people should not start a conversation with me. I might be away from my desk, Be right back, Appear away. Sometimes these statuses will automatically change if there's a certain length of inactivity in your account.

You can even sign out of instant messaging from this dropdown. But I'm going to leave myself as Available. And maybe I want to start a conversation with this person. I'll just go to the balloon icon here to send an instant message. So it opens up a separate window using the Outlook Web App. You can see who you're conversing with at the very top, and you can hover over their name if you prefer to send them an email or schedule a meeting with them at any time. But down below is where you start typing to start your conversation. When I hit Enter, that message is sent over.

You might hear a sound effect in the background. And if we were to switch over to Karen's account, you'll notice a little balloon that pops up. Now it's kind of quick, so if you missed it, don't worry. You'll see the balloon icon up here in the navigation bar, and clicking there will show it again. It looks like an IM request from David Rivers, and I see the beginning of the message. I can accept this to continue with the conversation, and my own window opens up here, where I can now continue. There is the entire message.

I'm going to reply with yes, down below. When I hit Enter, you can see the conversation continues. Now at any time you can discontinue this conversation by simply closing up the window. If I were to switch back to David Rivers account and check out the window here, you'll notice the conversation continues. I can reply with Thanks, and that goes off, and you can see now, a little balloon showing up here. Because Karen had closed up the window, she needs to accept to continue with this conversation or simply ignore.

So that's instant messaging built right into your Office 365 account. So as long as your contacts have accounts, you'll be able to have instant conversations with them and see their availability.

Find answers to the most frequently asked questions about Up and Running with Office 365.


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Q: Where did the Save button go? How do I update the files I’m editing?
A: All files are now automatically updated/saved on the fly while editing, so there’s no need to save manually. Hence the absence of the Save button.
Q: How do I rename my Excel workbook or PowerPoint presentation?
A: Click the name of the file in the title bar and edit it there.
Q: I can’t see my headers and footers.  How do I edit them in Word?
A: Go to the Insert tab, and click Header & Footer.  Any existing data will appear and can be edited.
Q: Where is Track Changes in the web apps?
A:  That functionality is not yet available.  You can open your file in the desktop app to use that feature and then continue to work on it in the web app without losing the Track Changes information.
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