Reading and responding to email can be a full-time job. In Outlook 2010: Real-World Projects, Gini Courter explores the new features in Microsoft's popular email and calendaring program that make the job faster and easier to manage. With Conversation View, Gini shows how to catch up on unread email strings without rereading duplicate information. Performing multiple tasks, like replying to and moving a message at the same time, is a snap with Quick Steps, which Gini reviews in detail. She also highlights the revised Contacts tabs and new Calendar features, groups, and tools.
Focusing on important information using the Conversation View