Management Training Courses

Sharpen your leadership skills with management video tutorials given by industry experts. Learn how to be a more effective manager and how efficiently to manage a team.

Try our Management training

— every online course includes free video tutorials. Become a member to keep learning about management, with unlimited access to every course in our library. Our courses include topics similar to management skills, like Microsoft Office, business training and more.
4 Management courses · 67 video tutorials
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  • view course page for Working with Upset Customers

    Get proven techniques for neutralizing angry customer behavior as well as preventing it from occurring in the first place.

    55m 4s
    Appropriate for all
     
    Viewers:

  • view course page for Using Customer Surveys to Improve Service

    Learn how to design and implement customer service surveys, and turn the data into actions that can improve service quality.

    52m 14s
    Appropriate for all
     
    Viewers:

  • view course page for Managing a Customer Service Team

    Discover how to lead customer service teams to greatness.

    1h 32m
    Appropriate for all
     
    Viewers:

  • view course page for Leading a Customer-Centric Culture

    Discover how to chart your team on a course to focusing on the customer, with three no-nonsense tips.

    12m 42s
    Appropriate for all
     
    Viewers:

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