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Once you've created your first online store with Magento Go, you have access to something called the My Account dashboard and you can access that any time while you're logged in the Magento Go system by clicking My Account and it will take you to this screen here. Now the My Magento Go Stores will show you all of the different stores that you have. Currently I only have one called bigrobottoys. It gives you all of the information about that particular store right there. You can also manage and view the store using those big orange buttons. To the left-hand side, you have a navigation area where you can click to go to things like Account Settings.
Once you get into the Account Settings, you will be taken here where you can edit account information, stuff like your name, your email address; your username. You can also change what industry you're in, so in this case, I'm going to put mine as Other, because I am selling toys. My job title is going to be CEO/President. You can also enter an information about support, your company name, so in this case I'll add Big Robot Toys. My Company primarily is a merchant who sells online. My Role is Business/Sales/ Marketing/Merchandising.
You can add your address to this, telephone number, all of this information can be placed into this section and you can save that. So it may come up and tell you that some of these areas are required fields and you can just fill out all of that information like you see here, and then click Save, and all of that information has been saved as your company account information. Once that saves, it refreshes the page and tells you the account information has been saved. You can also go over here and you can change your password, you can edit your avatar, you can edit your signature, edit your profile, edit your email preferences, email subscriptions and activate Magento Connect.
You can also go in here to view your billing history. The billing history is going to give you a detailed break down of all of the billing that's been happening with your account. And so right now it tells you that each time you're billed, an invoice is going to be emailed to whatever email address you have shown. And it will also say to view a printable receipt please click on the appropriate invoice below. Well currently I don't have any invoices because I am using the free trial. But if my free trial has expired and I had upped to one of the specific plans that they offer, that would be listed here. So if I had the $15 a month plan, I would see an invoice for that.
I can also go over here to Support, and Support gives me different things about, like the Magento Go system status, so it's telling me whether or not the Magento Go System is up and running. I can also see any support tickets that I've used, that I've sent in, like if something is not working in my store, I can post a new ticket. Hopefully they'll take care of that pretty quickly. And you can also go into the Solutions Library, and the Solutions Library provides answers to what they call the most common issues on Magento Go. You can browse for a solution of your problem based on the most popular solutions or search for a solution in the Solutions Library as well.
Solutions, they say are a quick way to get answers to common problems without having to engage with the Magento support team. So if you find something that you think might be in this database, just go to Search and Browse right there and you can try to find the answer to whatever issue you might be having. And different issues will pop up at different times, and so you can check that. You can also go right here to the Live Help button to get Live Help from one of their representatives. Directly underneath that you'll also see something for Developers and this is for some people who have a little bit more technical prowess or if you're working with a developer and you want them to hook into your Magento Go store to implement it onto a separate website, or use some of the other APIs that might be available there, you can see all the information here.
You can manage the extensions that you are currently using or add a new one. Again, this is only for a developer, so if you're not a skilled developer, I would just leave this alone. If you've hired a developer to work with you in your store, this is a great place for them to go and explore some of that. And then finally, you also have a link inside of this area to the community area. So the community area is going to take you to this page where a modal box will pop up and say, I would like to customize your experience, tell us a little bit about yourself so that we can provide you with the most relevant information on the Magento website.
My company primarily does what? So I'm a merchant who sells online. My Role is what? I am a Business/sales/ marketing/merchandising professional. I am going to update that. It's currently telling me that I don't have any subscriptions and that's fine. I can go over here and I can go to the Bulletin Board, post new messages, I can edit my message folders, I can find buddies to connect with and all that kind of stuff. It's just a really interesting way to interact with other people here, post messages, share ideas and things like that. Now at anytime if you want to get back to the regular account dashboard, you can just click My Account up at the top, and then click your name, and that takes you back to the account dashboard.
You also have the ability to utilize this navigation bar that goes across the top where you can go to Products, Consulting, Training, Resources. You can download things, go and read customer success stories and showcases, view information about the partners program, learn more about the Magento company, and also visit their blog. The account dashboard is sort of like the jumping off point for your account. It's going to take you to all of the different areas of interest of the Magento Go site. It also allows you to get into your store and manage your store, as well as view your store to see exactly what it looks like and how your products are shaping up.
So it's a great bird's eye view of what's going on and gives you access to all of the most important parts of your site as well.
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