Apple Certified Support Professional macOS 11 Cert Prep: 6 Troubleshooting and Support
With ITProTV
Liked by 267 users
Duration: 2h 23m
Skill level: Beginner
Released: 9/9/2021
Course details
The Apple Certified Support Professional (ACSP) certification confirms your understanding of the core functionality of macOS, as well as your ability to configure key services, perform basic troubleshooting, and support multiple users with essential macOS capabilities. In the sixth installment of this course from ITProTV, Don Pezet and Zach Memos cover troubleshooting and support in macOS 11. As malfunctioning applications can lead to many problems in macOS, Don and Zach show you how to determine if a system error is caused by an application or hardware extension. They also show you how to use Safe Mode, Safe Boot, and Verbose Mode to isolate the cause of a system error. And if a system is beyond repair, they show you how to restore your entire system from a Time Machine backup.
Note: This course was created by ITProTV. We are pleased to host this training in our library.
Note: This course was created by ITProTV. We are pleased to host this training in our library.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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peter Duong
peter Duong
Service Desk Analyst at Thermo Fisher Scientific
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Feljun Tano
Feljun Tano
IT Field Support Engineer
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Katiuska Herrera
Katiuska Herrera
Helpdesk Senior Associate
Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone