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Reply vs. Reply All

From: Computer Literacy for the Mac

Video: Reply vs. Reply All

This is going to be a very brief but important video on the etiquette and difference between Reply and Reply All, when it comes to responding to e-mail messages. Every e-mail client gives you the ability to reply to a message by either clicking the Reply button or clicking the Reply All button, but the difference between these two options only matters when you're just one of multiple recipients of an e-mail. If an e-mail is just addressed to you, you can click either Reply or Reply All with no difference. But if you have received an e-mail that other people have received as well, and you'll see other addresses in the To: field or the Cc: field, you want to click Reply to send your response to only the sender of the original e-mail.

Reply vs. Reply All

This is going to be a very brief but important video on the etiquette and difference between Reply and Reply All, when it comes to responding to e-mail messages. Every e-mail client gives you the ability to reply to a message by either clicking the Reply button or clicking the Reply All button, but the difference between these two options only matters when you're just one of multiple recipients of an e-mail. If an e-mail is just addressed to you, you can click either Reply or Reply All with no difference. But if you have received an e-mail that other people have received as well, and you'll see other addresses in the To: field or the Cc: field, you want to click Reply to send your response to only the sender of the original e-mail.

If you need or want the rest of the recipients to receive your reply as well, then you'll click Reply All. You can see that adds their names to the Cc: field in this case. So it's really that simple. Reply to reply just to the sender, Reply All to reply to everybody. But knowing when to use which can sometimes be tricky. The important thing is to consider whether everyone needs to read your reply. For example, in this e-mail the sender is asking if everyone is available for a meeting. It probably makes sense to click Reply All, so everyone involved will know if you are available or not.

But look at this other e-mail in which the sender is telling everyone he won't be in the office. If I wanted to send him a short get well message, I probably don't need to hit Reply All. The other people don't need to see that I have sent a personal message to the sender, unless I am trying to demonstrate what an empathetic person I am. So just ask yourself if everyone really needs to read your reply before hitting Reply All. I have been on the receiving end of endless e-mail threats that devolved into personal conversations simply because a few people kept hitting Reply All. If you've already received tons of e-mail everyday, it can be very annoying to keep getting messages that aren't addressing you and have nothing to do with you, simply because your address was on the original, relevant e-mail.

Another reason to be aware of which button you click is that maybe you really don't want everyone else in the list to read what you are writing. There are tons of stories out there in which someone went to reply to just the sender with personal or confidential information, but clicked Reply All by accident, and sent his response to the entire group. So always take a moment and be aware of whether you are clicking Reply or Reply All. You could save yourself and others aggravation or embarrassment.

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This video is part of

Image for Computer Literacy for the Mac
Computer Literacy for the Mac

55 video lessons · 23210 viewers

Garrick Chow
Author

 
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  1. 2m 49s
    1. Welcome
      1m 9s
    2. Using the assessment files
      1m 7s
    3. Using the exercise files
      33s
  2. 9m 51s
    1. What's a computer?
      1m 49s
    2. What's inside a computer?
      2m 46s
    3. Laptop vs. desktop computers
      1m 59s
    4. Special considerations when using a laptop
      3m 17s
  3. 20m 58s
    1. Understanding the operating system
      3m 3s
    2. Understanding files, folders, and directories
      4m 49s
    3. Understanding your home folder (your user folder)
      5m 21s
    4. Using your desktop
      3m 11s
    5. Taking out the trash (recycle bin)
      2m 21s
    6. The right click
      2m 13s
  4. 24m 8s
    1. Understanding applications
      4m 24s
    2. Opening and saving files
      4m 10s
    3. Choosing the right tool
      4m 44s
    4. How to learn any application
      3m 53s
    5. Five things that work in all applications
      6m 57s
  5. 36m 22s
    1. Understanding computer ports
      2m 59s
    2. Setting up a printer
      3m 7s
    3. Printing your documents
      4m 30s
    4. Setting up a scanner
      2m 27s
    5. Scanning a document
      6m 15s
    6. Setting up a projector or second monitor
      5m 56s
    7. Using a projector
      3m 43s
    8. Portable storage devices
      3m 53s
    9. Pairing with Bluetooth devices
      3m 32s
  6. 17m 27s
    1. Understanding networks and internet access
      2m 58s
    2. Connecting to wired network
      2m 36s
    3. Connecting to wireless networks
      4m 4s
    4. Working in a networked environment
      6m 15s
    5. Staying protected from viruses
      1m 34s
  7. 19m 31s
    1. Understanding email servers and clients
      2m 11s
    2. Setting up your email application
      4m 15s
    3. Receiving and reading email
      2m 21s
    4. Composing new email messages
      5m 52s
    5. Reply vs. Reply All
      2m 11s
    6. Dealing with spam
      2m 41s
  8. 8m 24s
    1. Understanding search engines
      1m 24s
    2. Conducting basic searches
      3m 51s
    3. Conducting advanced searches
      3m 9s
  9. 24m 21s
    1. Using word processors
      4m 22s
    2. Formatting text
      7m 7s
    3. Using spreadsheets
      3m 36s
    4. Creating a simple data table
      7m 37s
    5. Formatting a data table
      1m 39s
  10. 18m 53s
    1. Importing images from a digital camera
      4m 46s
    2. Storing and organizing digital images
      5m 11s
    3. Basic image manipulation
      4m 10s
    4. Tagging images
      2m 32s
    5. Sharing images
      2m 14s
  11. 10m 52s
    1. Common obstacles in sharing files
      1m 37s
    2. Creating PDFs for document sharing
      5m 35s
    3. Compressing files
      3m 40s
  12. 1m 3s
    1. What's next?
      1m 3s

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