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Mac OS X 10.8 Mountain Lion Tips and Tricks

Mac OS X 10.8 Mountain Lion Tips and Tricks

with Christopher Breen

 


Are you getting the most from your Mac? Mountain Lion is one of the most robust OS X offerings from Apple, and there are many hidden features that power uses have yet to discover. Join Macworld senior editor Christopher Breen as he reveals the top tips and tricks for Mac OS X 10.8. Discover new ways of working with Mail and Calendar—from creating smarter mailboxes to exporting, configuring, and delegating your calendar. Then make the system preferences work for you—from zooming tricks to showing the caps lock who is boss. And Finder will start to work even better for you once you organize your desktop, customize the toolbar, and learn the hidden tricks of Menu bar icons. Plus, learn how to force the stubborn Trash to empty and work with passwords across the system.
Topics include:
  • Creating smarter Smart Mailboxes
  • Sharing and delegating calendars
  • Syncing Google contacts
  • Discovering hidden tricks within contact headings
  • Scheduling startup and shutdown
  • Copying files via Bluetooth
  • Using a remote disc
  • Creating password-protected archives
  • Creating a bootable installer drive
  • Repairing your keychain
  • Resetting your login password

show more

author
Christopher Breen
subject
Business, Operating Systems
software
Mac OS X 10.8
level
Intermediate
duration
2h 48m
released
Jul 08, 2013

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Introduction
Welcome
00:04 Welcome to Mac OS X Mountain Lion, Tips and Tricks.
00:07 I'm Chris Breen. In my Mac OS X Mountain Lion essential
00:09 training course, I show you the basics and a bit more about the workings and features
00:13 of Apple's Operating System. But there's so much more and a lot of it
00:18 not entirely obvious. And because there is more, more is what I
00:22 have in mind with this course. We dive deep into mail, going beyond
00:26 simply composing and sending messages, to tackle filtering your email with mails rules.
00:31 Techniques for dealing with junk mail. Importing and exporting message archives,
00:35 and recommendations for some mail add-ons that you'll find helpful.
00:40 Calendar also gets an in-depth treatment. We look at invitations, timezone support,
00:44 calendar delegation, and how to share and import events.
00:48 Keeping your Contacts in order is vital, and I help you do that by showing you how
00:51 to synchronize your contacts. With Google and Yahoo as well as reveal
00:56 hidden tricks of Contacts Headings. When discussing hidden system preference
01:00 features, I show you how to disable the Caps Lock key.
01:03 Copy files via Bluetooth, make the most of group accounts, and for those without an
01:07 optical media drive, use Mountain Lion's remote disc feature.
01:11 And if your Mac isn't working as you believe it should, I've got some great
01:14 troubleshooting tips for you. All of that in Mac OS X Mountain Lion Tips
01:18 and Tricks. Let's get started.
01:21
Collapse this transcript
1. Mail Tips
Creating smarter Smart Mailboxes
00:00 The Mac OS supports a variety of smart features and I use Smart in quotes.
00:05 What defines a smart item is the ability to create lists or play lists or searches
00:09 by defining a number of conditions which produces results that match those conditions.
00:15 For example in iTunes I might create a smart playlist by looking for soul songs
00:19 that were recorded say between 1970 and 1990.
00:23 And they're under four minutes long. Apple's Mail application has its own smart
00:28 features called smart Mailboxes, and I'm going to show you how to create some that
00:31 you'll find helpful. So first we'll start by launching mail.
00:38 And I will click on the Show button so we can see the Mailboxes panel.
00:43 Now there are two ways to create smart mailboxes.
00:45 One is I can go to the Mailbox menu and choose New smart mailbox or I can click on
00:50 the plus button down at the bottom left of this window and choose new smart mailbox
00:54 I'l l o that here. When the sheet comes down you first want
01:00 to name it and I'm going to name this one Apple and you'll see why in just a second.
01:05 And then I have to create condition, this is a rule that must be matched in order
01:08 for message to appear within this mailbox. So, let's say from, contains, and we'll
01:15 say Apple. Now if I want, I can also include messages
01:21 from the trash and messages that I've sent.
01:24 In this case, let's keep it simple and I'll just leave it as apple, without those
01:27 option checked. Now, I click on OK.
01:31 And now I have a new apple smart mailbox, which you could see under the smart
01:34 mailboxes heading. So what's in here?
01:37 Well, as I scroll down here through the list, you see that there are lots and lots
01:40 of messages from Apple. And this can include things about changing
01:47 my Apple ID, verification processes and advertising.
01:55 Now, that's great if I want to see just messages from Apple.
01:57 But I'd like to refine that a little bit so I can see things from Apple that also
02:01 have to do with my iCloud account. And I can do that be creating another condition.
02:06 So I'll double click on the smart mailbox to show that sheet again.
02:10 I'll click on plus to add another condition.
02:14 I'll choose from Again. And this time it also has to contain iCloud.
02:22 Now at the top of this sheet i have a couple of options.
02:24 The first is all and the other is any. And what this means is that if you choose
02:32 any, only one of these conditions must be met in order for a message to appear in
02:35 the mailbox. If you choose all, every condition that
02:40 you've added must be met and then the message will appear in whatever the smart
02:45 mailbox is. So now I'll click on OK again and I see
02:50 this list is shorter. And it's shorter because, as you see, not
02:57 only does the From field contain Apple but also iCloud.
03:04 And that's true for each one of these messages.
03:08 So how is this helpful? Well, you may not want to filter all of
03:11 your messages from Apple. However, if you get email from your
03:14 company and your company has an email domain, this is a quick way to see just
03:17 those messages that have come from your company.
03:22 Now one thing to note here is that messages like these have not been moved
03:26 from the inbox. So if I click on my Inbox, I see that I
03:30 still have these messages. It's just that when I create a smart
03:34 mailbox, I now have a list of those messages that match that condition, but
03:38 they haven't been moved from the inbox. One great thing to note about smart
03:43 mailboxes is that they're dynamic. And that means that they'll be updated
03:47 with any future messages you receive that meet those conditions So in this case it's
03:51 Apple sense to be another message that contains iCloud in the from address.
03:57 That message will appear in the smart mailbox.
04:00 Now that's great if you want to create a smart mailbox that includes just a single domain.
04:04 But what if you want one that includes all your business contacts, or your bowling
04:07 team pals, or your bee keeping buddies for example.
04:11 All of whom send mail from different domains.
04:13 In this case you'll need help of the contacts applications.
04:17 So I'll fire up contacts and here are my contacts.
04:23 What I'm going to do in this case is create a new group and I do that by going
04:26 to the file menu and choosing new group. I'm going to call this Beekeepers.
04:38 Click on All Contacts and I'm going to find my Beekeeping buddies.
04:42 Maria is one, so I'll drag her into Beekeepers, and Peter is as well.
04:55 So now I can close out contacts. And let's create a new smart mailbox.
05:05 We'll call it, Beekeepers. This case, I'm going to chose, sender is
05:11 member of group. And here are my groups and Beekeepers is
05:16 the one I want. Click OK and here's my Beekeeper's group
05:20 and you'll see that those people that I added to that group within contacts appear
05:24 within this smart mailbox. Again, they haven't been moved out of the
05:29 inbox, but I now have a list that has just those people in that smart mailbox.
05:34 Again, this mailbox too is dynamically updated.
05:40 One more. Go back to inbox, click on plus, and we'll
05:43 create a new smart mailbox. We'll call this one old messages.
05:47 And the first condition is going to read date received.
05:58 Is not in the last 365 days. And I click OK.
06:07 Now, if you scan through the dates of these messages, you'll see that these are
06:12 over a year old. So what good does this do you?
06:21 It's likely that you don't really need this mail any longer, at least not to the
06:25 point where you need it clogging up your inbox, so let's archive it.
06:30 To do that I'm going to control click on this old messages mailbox And I'm going to
06:35 choose export mailbox. I'll save it to the desktop so you can see
06:43 where this happens and click on choose. And here's an archive of all these old messages.
06:51 At this point I can then select all these messages and I can delete them.
06:57 I can do that just by clicking on the Trash button.
07:04 And here they are in the trash. Now, in this case, I would delete them
07:07 again, and then they would really, really be out of mail, and gone.
07:11 I won't do that now,because I may need these messages later for further demonstration.
07:16 Now if you later need these messages, you can import them into mail or into another
07:20 mail client. For the time being I'll delete that
07:25 Archive and I'll select these Messages and I'll put them back into my Inbox and Close Mail.
07:38 There are a lot of ways you can take advantages of smart mailboxes to help
07:40 clean up your email. I encourage you to take a long look at the
07:44 condition options avaliable to you.
07:46
Collapse this transcript
The ins and outs of Mail signatures
00:01 Unlike with paper based mail, with e-mail you needn't manually fix your name to
00:05 every message you send. Instead, you can ask your e-mail client,
00:09 which in this case would be Apple's Mail, to do it for you.
00:13 In this movie, we'll look at how you can create and manage signatures.
00:17 First thing you have to do of course is launch Mail.
00:19 You then go into the Mail menu, select Preferences, and then click on Signatures.
00:26 Along the left side, you're going to see any e-mail accounts that you've set up
00:32 with Mail. In this case I have my iCloud account, and
00:36 I have a Gmail account. And then, if you have multiple signatures
00:40 above that, you will see all signatures. And this will include any signature
00:44 received created, regardless of which account they belong to.
00:47 So now, I'd like to create a signature, so, to do that, I click on the Plus button.
00:52 And when I do that, by default, Mail is going to look at my first account which in
00:56 this case is my iCloud account. It will grab my name, plus the e-mail
01:01 account associated with that iCloud account.
01:05 It automatically assigns that signature name, which is signature followed by a
01:09 number, and you can give it a more descriptive name, so I will call this My
01:13 iCloud Sync. Now you can have more information, in your
01:17 signature, than simply your name and your e-mail address.
01:20 For example, you put your phone number and you can put a street address.
01:29 As well as your website address or pretty much, anything you'd like.
01:39 You can also style this text if you want to.
01:41 So I'll select the text, go to format, and choose fonts.
01:45 Let's grab a different font, we'll change the font size.
01:51 And I can even change the color if I want to.
01:56 So make that kind of a blue color. If I wanted to, I could go back to the
02:00 format menu and I could change the alignment so I could align it right and
02:04 put that back to left. I'll close these guys out.
02:09 And you can put images in your signature as well.
02:12 I'll show you how to do that. So I've got this folder that has images in
02:17 it, I'll open that. And I've got this smiley picture.
02:22 I just drag it up into my signature. And there it is.
02:28 Now, when I create a message and apply this signature, not only will that
02:31 information appear in it's formatted 4, but that smiley will appear as well.
02:35 Now, if I don't want to deal with all this formatting, I want it to look a little
02:38 more business like. I would instead select, always match my
02:43 default message font. Which in this case, is Helvetica 12.
02:48 Now, I've got my signature in all signatures, but you notice that my iCloud
02:51 account and Google account still have no associated signatures.
02:55 In order to associate a signature just click on it and drag it into that account.
03:00 And now you see my iCloud account has that associated signature.
03:05 Now at this point you can choose to make a signature your default.
03:08 And I'll show you how that works. So I'll click on plus and we'll call this
03:13 the boring sig and because I created it with my icloud account selected it created
03:18 it directly within that icloud account. Now if I wanted to move it, I could put it
03:24 into my Google account, and there it remains.
03:27 It's also part of my iCloud account, so you can see I can try to drag out of
03:31 Google, but it's still in Google and it's also part of my iCloud account.
03:36 Now I can choose my default signature. If I click on choose signature, I see the
03:40 signatures that I've created. My iCloud sig and my boring sig, or I can
03:45 have a signature at random, or in sequential order.
03:51 I'm going to choose my iCloud sig. Now I'll close that out and I'll create a
03:55 new message. And there's my signature because that's
03:59 the one I assigned by default. And notice the little graphic image came
04:04 in as well. Now if I choose not to use that signature,
04:07 I don't have to go back to the Signature's preference.
04:10 Instead, here within Signature, I can choose my other signature.
04:15 And there's my boring sig. I'm not going to send this email, so I
04:18 will close out that window, and I will save it.
04:21 Before we leave signatures, I want to show you one tip that seems a little silly, but
04:25 actually can be quite helpful. Back to Preferences, and here we are in Signatures.
04:30 I'm going to create a new signature. I'm going to delete the text that's
04:35 already there and I'm going to enter this simple text.
04:41 And I'm going to call it iPhone. There will be times when you can't take
04:51 the time to compose a long reply to someone.
04:54 Now in such cases, if you create a signature that reads simply, sent from my
04:58 iPhone, no one will expect you to create a novel length e-mail replay, and they might
05:02 also accept some misspellings. Sure, it's a lie, but it's one I bet that
05:08 you'll resort to if you're in a hurry. (BLANK_AUDIO)
05:14
Collapse this transcript
Archiving your old email
00:01 As I mentioned when talking about creating Smart mailboxes, very few of us need to
00:05 have immediate access to ancient e-mail. One way people have of dealing with this
00:09 accumulation is simply to delete it once they've finished reading their email, but
00:13 that's not always a good idea. Particularly, when you're dealing with
00:17 business correspondence and that e-mail provides a record of your work.
00:21 That doesn't mean, however, that you have to let your inbox pile up tens of
00:24 thousands of messages, doing so can not only make it more difficult to find the
00:27 email you're interested in, but it can badly slow down your mail.
00:32 Instead, make an archive of your email, store it somewhere else and then delete
00:37 the stuff you've archived. Let's walk through that now.
00:41 Once again, we'll go back to Mail, I'll click on Show so that we can see the
00:46 mailboxes, and here's a folder that contains my Apple mail.
00:51 To archive this, I can simply go to the Mailbox menu and choose Export Mailbox, or
00:57 I can Ctrl+Click or right-click on it and choose Export Mailbox.
01:05 When I do that, I'm prompted for a destination, I'm going to choose my
01:09 desktop, and there's my Apple.mbox. This includes all the email plus its
01:15 attachments in one archive. Inbox is a universal email storage
01:20 standard that's used by most major email clients.
01:24 The advantage of Inbox is that you can export email from one client and add it to another.
01:29 Now, before I show you how to do that, let's get rid of this email.
01:32 To do that, I'll right click on the Apple Mailbox, and I'll choose Delete Mailbox,
01:37 I'll Confirm it, and that mail is now gone.
01:42 Now, let's import this inbox file into another email client.
01:46 Just so happens that I have a copy of Mozilla Thunderbird, which is a free email
01:50 client and the first thing I'm going to do is chose Tools, and then I'll click on Import.
01:58 I'll select Mail, and then I click on Next.
02:00 I'll leave Apple mail selected and then click on Next again.
02:03 It tells me that nothing was imported and that's fine, all I'm doing is setting up
02:07 some kind of email account. Now, what I want to do is import that
02:12 inbox file, but Thunderbird doesn't do it natively.
02:15 So how do we make it work? I'll show you.
02:17 Go to Tools, click on Add-ons, and we're going to search for an add-on that will
02:22 import inbox files. So in the Search field, I enter mbox.
02:28 Press Return, and I find the ImportExportTools plugin.
02:34 I'll click to install that. It downloads, and now I have to restart
02:37 Thunderbird in order for this to work. So I'll restart now.
02:44 Close out the Add-on manager. Go back to Tools, and now I see that I
02:49 have an ImportExportTools menu. And you see here that there's an import
02:55 inbox file command, but it's grayed out. So how do I make that work?
02:59 Well, I just go to my Apple Mail Import folder, now I go to Tools, now I choose
03:04 ImportExportTools, and you see that there's now the Import mbox file command.
03:11 I choose that and I'm going to leave this option Import directly one or more mbox
03:16 files and click on OK. I'm asked to navigate to it.
03:21 Go to the desktop. I select the Apple.mbox file, select mbox,
03:26 and then click Open. Now, a little triangle appears next to my
03:31 Apple Mail Import. I select it, here's mbox and here are all
03:35 my Apple emails. All I have to do to read one is simply,
03:43 click on it, and I'll quit Thunderbird. This not only shows you that the mbox
03:49 format really does work across applications but it also hints that you
03:52 can use one email client for retrieving and reading your mail, Apple's mail in
03:55 this case. You can also use a different program,
03:59 Thunderbird in this example, to browse all the email archives.
04:04 This helps you from cluttering up, possibly slowing down a single email
04:07 client by repopulating it with old email. Now, speaking of repopulating, you're
04:12 probably wondering how to import an mbox file into mail.
04:16 Well, that's really simple. Go to file, choose Import Mailboxes,
04:20 select Files in mbox format, click on Continue, navigate to your mbox folder,
04:26 click Choose and it's done. And it tells you that it's now in a folder
04:34 called Import, which appears under the ON MY MAC heading.
04:40 And sure enough, here it is, here are the mbox messages and here are my messages
04:47 from Apple. And that's the word on exporting and
04:51 importing email archives.
04:53
Collapse this transcript
All about Mail filtering
00:00 For those of you who still receive paper mail, I'm going to assume that you'd
00:03 appreciate it if your mail carrier sorted through you mail in such a way that the
00:06 most important stuff was right there in front of you.
00:10 So, this would be like envelopes stuffed with money and...
00:13 Testimonials raving about your wonderfulness.
00:16 And the less enticing e-mail. We're talking about the flyers from the
00:19 local thingamajig emporium, well, may be reduced to ashes and scattered somewhere
00:23 in the back of the mailbox. Now unless you tip your mail carrier very
00:27 heavily during the holidays, this just isn't going to happen.
00:32 But, you can do something very much like it with the assistance of e-mail rules,
00:35 sometimes known as filters. Put the proper rules in place, and you can
00:40 cut way down on inbox clutter. So to create a rule, of course, we have to
00:44 launch mail, so we'll do that now. And we must go into mail's preferences.
00:51 And select, the Rules tab. Now by default, there's a single rule in
00:59 here, called News from Apple but it's not active.
01:03 What's this does, is it grabs your Apple Mail and it will put it somewhere, where
01:06 you can find it later. We are going to add our own rule, by
01:08 clicking on Add Rule and you'll see that there are 3 areas, within the rule sheet.
01:13 The first is description and this is where you name it.
01:17 The second is the conditions area. These are little conditions that you
01:21 create, that an email message must meet in order for an action to take place on it.
01:27 And the action area is here. So, once an e-mail message comes in, it
01:30 meets a condition above, then this action takes place.
01:34 So, let's go ahead and create a rule. I'll call this one The Boss.
01:40 And my single condition will be if From contains, and let's say my boss's last
01:49 name is Philblatt. I'm going to do something with that
01:55 message and what I will do is I'm going to set color of the message, of its text to
01:59 red because I really want it to stand out when I receive a message from the boss.
02:06 I click OK and mail will ask me if I want to apply this rule to my existing mail, I
02:11 want that to happen and I'll click on Apply.
02:16 Let's move the mail window out of the way. And look, here is a red message and sure
02:22 enough it's from the Boss, Peter Philblatt.
02:26 Now the beauty of this is not only will this take care of messages in my inbox
02:30 currently, but any messages that I receive in the future will be affected by this rule.
02:36 And if I get a message from the boss it will be colored red.
02:39 Now you don't have to have just one condition and one action, you can have
02:42 multiple conditions and you can have multiple actions.
02:45 So let's make multiple actions for this one in case that red color just isn't
02:49 enough to put me on my toes. So, I double click on that rule.
02:55 I'll add another action. So not only do I want it to be red, but I
02:59 also want a sound plate. And let's say we'll have it be, Sosumi.
03:09 And let's add one more action and this one will be, Bounce icon in the doc.
03:18 So, when I receive a message from the boss, it will be colored red, a sound will
03:22 play, and the mail icon will bounce in the dock.
03:26 And that should get my attention. Okay, again, do I wish to apply?
03:30 Sure, let's see what happens. And there it is.
03:35 There's that bouncing.com, indicating that I've received mail from the boss.
03:40 I didn't hear the sound because I need to receive new mail for that sound to play.
03:45 As I mentioned, you can add multiple conditions to a message as well.
03:47 For example, suppose that there's people in, let's say, the marketing division of
03:52 your company who don't realize that banging on the Reply All button to every,
03:56 hey, welcome to the company Jojo, is rude and it's a waste of everybody's time.
04:02 Well, you can filter out these message is pretty easily by creating multiple conditions.
04:09 So the first thing I'm going to do is create a new mailbox.
04:12 So I'll click on the Plus button. Choose new mailbox.
04:16 It will be on my Mac, and I'll call it reply all spam, and press okay.
04:23 So now I have a new mailbox called reply all spam.
04:27 Let's add a rule, we'll call it reply all. And my first condition is going to be
04:38 from, just like we did in the past. So, from contains, and here, I'm going to
04:42 enter the domain for the offending division of my company that doesn't seem
04:46 to get the whole idea of when and when not to use reply all.
04:52 So we'll call this marketingbigco.com. Now that's good.
04:59 But I don't want to filter everything from this division because every so often I may
05:03 get a reasonable e-mail from them. So what do I do?
05:06 I'm going to add another condition. This time I'm going to choose To, Does Not
05:15 Contain, and then I'll put in my alleged e-mail address and we'll say that's going
05:23 to be me@bigco.com. Now in order for this to work I have to
05:30 change this, Any. To all and that means both conditions must
05:35 be true in order for the action to take place.
05:41 If I choose any, either one of these can be true and then the action will take place.
05:45 And that wouldn't work for me. For example, if I received a message that
05:49 wasn't addressed to me at bigcode.com but still came into my inbox It would
05:53 automatically be taken care of by the action I'm about to add.
05:58 So what I really need is for both of these things to be true, so I click on all.
06:03 So what am I going to do with it? Well, I'm going to move that message.
06:07 And I'm going to move it to my reply all spam folder.
06:11 So, when a message from this division comes that does not include my address,
06:16 off it goes into the reply all spam folder.
06:20 Click on okay. It will ask me to apply, that's fine.
06:26 I don't have any messages that are going to meet this rule, but that's fine.
06:30 Then later on, at my convenience, I can browse through the reply all spam folder
06:33 and see if there's something there that really is worthwhile.
06:38 You can also use rules to create a whitelist.
06:40 And this would perform an action on messages sent by people who aren't in your
06:43 list of contacts, and it's pretty easily done.
06:46 Let's move this over. I'm going to create another mailbox.
06:51 So, again, it would be on my Mac and I'll call it Whitelist.
06:59 Choose OK and add a rule. Call that whitelist.
07:10 This too will be all. The first condition is going to read
07:15 sender is not in my contacts. So this is somebody I may not know.
07:21 Click on Plus again. Also sender is not in my previous recipients.
07:30 So when I send a message to somebody from mail, that address is added to a previous
07:35 recipient's list. So it's possible for me to be
07:39 corresponding with somebody whose not in my contacts but mail is still aware of.
07:43 So by adding sender is not in my previous recipients.
07:47 I've pretty much filtered out any. Anybody that mail isn't aware of.
07:51 And just like with my reply-all stand rule, I'm going to move the message.
07:55 But this time, I'll add it to my whitelist.
08:00 Click on OK, click on Apply, and let's see what happens.
08:08 Here's my White List folder. And look apparently, iTunes is not in my
08:12 list of contacts, is not somebody I've contacted recently.
08:18 Nor is one of my accounts in there. So because there not in contacts, and not
08:22 in previous recipients off they go into my white list folder.
08:27 There's several other ways to filter messages.
08:29 For example, by the contents message. That could be helpful in filtering words
08:33 like Viagra, for example. And if somebody appearing in your VIP mail
08:37 box isn't notice enough. You can add additional alerts whenever a
08:41 VIP sends you a message. The point is, if you find that spend a lot
08:45 of time mucking around in your inbox, creating rules that automatically move
08:49 your mail to specific folders can be a real timesaver.
08:54 And that's our first look at rules.
08:59
Collapse this transcript
Advanced Mail filtering
00:01 I covered the ins and outs of mail rules and filtering in a previous movie, but I
00:04 wanted to call special attention to this trick, as it can be really helpful for
00:07 hard to filter e-mail. Here's the gist.
00:11 Try as you might, you can't seem to filter out certain kinds of e-mail because the
00:15 obvious elements change, for example, a sender's e-mail address.
00:20 I'm going to show you how to dig deep into messages to find information that can
00:23 better identify messages. To begin with, we have to use mail of
00:27 course and I'll go down into the dock. And here's mail.
00:30 Then I'll select a message that I want to use, and let's say, something easy like
00:35 this iTunes message. Now I'll go into the view menu and I will
00:40 choose Message, and then All Headers. when I do this a long string of what
00:45 appears to be globbity goop appears above the message body.
00:50 This is the message header and is normally hidden from view.
00:54 Using the message header information, you can learn something of the path the
00:57 message has taken to reach you by following the trail of IP addresses as
01:00 well as examine the message's content type.
01:04 So what? Well, you can use some of this information
01:08 to construct a rule. And here's how you do it.
01:12 If you look at the message, you see there are various entries here.
01:14 For example, we have return path here. Receive from message ID.
01:18 Mime version, X Broadcast ID. These are all message headers.
01:22 Now, we'll look for an element that identifies all of these kinds of messages.
01:27 I'm going to look in the received header. And here's an entry, Bulk In, that's what
01:35 I'm going to use. So, the first thing I'll do is click on
01:39 the Plus button and create a new mailbox. I'll leave it on my Mac and I'll called it
01:45 Bulk in. I'll then create a new mail rule..
01:50 So, back to mail preferences Rules and add rule.
01:58 I'll call the rule bulk in. And from the first condition pop-up menu,
02:04 I'll choose edit header list, which is at the very bottom.
02:11 And I'll click on the plus button. And I'll enter a new header.
02:17 I'm going to be looking for information from the received header, so that is what
02:24 I'll enter. And okay.
02:31 So now I have to go back to the first condition, and notice that Received is now
02:35 in my list of conditions. I select that, and I'll configure this to
02:42 read, Recieved contains, Bulk in. Move message to, and here's my Bulk in folder.
02:53 Choose OK and click on Apply. Close that window and let's see what happens.
02:59 Well, my iTunes messages have disappeared and there appear to be 18 unread messages
03:04 in the Bulk In Folder. I select that and sure enough here are all
03:09 the Apple messages. That contain Bulk In in the message header.
03:15 And this is exactly the point. If you find that you can't create a rule
03:19 for something dig into the message headers.
03:21 There's a very good chance that you'll find something in there to create an
03:24 effective rule.
03:25
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Rebuilding your mailboxes
00:00 There may be times when you look in mail and you suspect the messages are missing
00:04 or the messages you have were kind of screwed in some way.
00:08 Their text is locked up or elements seem to be missing.
00:11 In such cases, you may need to re-build or re-index your e-mail.
00:15 So, let's look at rebuilding. We'll do that by watch mail, and to do
00:19 this I simply select Mailbox. I'll choose my iCloud account, and then I
00:25 go to the Mailbox menu and I choose Rebuild.
00:30 If you're using an IMAP account, everything in that mailbox will disappear,
00:38 but don't fear. That's the expected behavior.
00:44 Mail is deleting the messages in the mailbox and downloading fresh copies from
00:47 the server. Depending on how many messages the mailbox
00:50 holds, it can take awhile to download this stuff.
00:53 Now, most of the time you won't see a warning about rebuilding.
00:56 You would just find that your mailbox is messed up.
00:59 You may however be told that a dysfunctional mailbox needs to be
01:03 re-indexed, so how do you do that? Simple enough, just quit mail.
01:07 Hold down the Option key and then click on the Go menu and choose Library.
01:15 Now, in the Library folder, we're going to navigate to the Mail folder.
01:21 Choose V2. And then, choose Mail Data.
01:24 What we want to do now is delete any file that begins with Envelope.
01:30 And we have three here. So, I select these three, and I'll drag
01:35 them to the trash. Now, I launch Mail again.
01:43 And when I do, I'll be asked about importing messages.
01:53 Click Continue. And here are my messages completely
02:00 re-indexed, and that's all there is to it. Two ways to clean up misbehaving mail.
02:05
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Working with attachments
00:00 As you're undoubtedly aware, e-mail messages can contain far more than just
00:04 the text found in the message body. It's not unusual to find one or more files
00:08 attached to these messages. In this movie, I'll offer a few tips for
00:12 dealing with those attachments. First, we have to get to Mail and I have
00:16 it open here in the doc. Now, one way to find your attachments is
00:20 simply to change your sorting. So, I can go to Sort by Date here, and
00:24 choose Sort by Attachment. And then, all the messages that contain
00:28 attachments will appear at the top of the message list and you can tell which ones
00:32 they are by the paperclip icon. But a more effective way to do this is to
00:37 create a Smart Mailbox. So, get on to the plus button, click it,
00:40 New Smart Mailbox. I'll call this Attachments.
00:45 The single condition is going to be it Contains Attachments.
00:51 I click OK, and here are all my messages that have attachments.
00:56 Now, of course, they all have attachments, so I don't have to sort by attachments.
01:01 So, instead, I'll change this back to Sort by Date.
01:06 And here they are In the order in which I receive them.
01:12 Now, if you want to, you can narrow that down.
01:14 So, for example, you can add an attachment type condition and specify the particular
01:17 type of attachment that you're looking for, an image, for example.
01:21 So, to do that, I would double-click on Attachments.
01:26 Add another condition. Choose Attachment Type.
01:32 And I could choose Application or Archive, so on and so forth.
01:35 And I'll choose Image, and click on OK. And here, I see just those attachments
01:40 that are images. When you select a message with an
01:43 attachment, you can preview any attachments the message body holds.
01:48 So, for example, we'll select this message here.
01:50 And I can preview it by clicking on Quick Look and there is my attachment.
01:57 Or I can press Cmd+Y and preview it that way.
02:02 Now, I'll select another message, Cmd+Y. And you'll see here is one attachment.
02:10 However, note what happens when I click on this button.
02:15 I have multiple attachments here. So now, I can view all four of them at the
02:18 same time. And when I want to view one, I just click
02:21 on it, and then I can see it at the larger size.
02:24 You can also save attachments by clicking on Save, and then choosing one of the options.
02:30 In this case, I have four attachments. I can choose to save them all, I can save
02:34 them individually, or I can add them to iPhoto.
02:38 You could also save attachments by dragging them to the desktop.
02:42 So here's one. Grab the second one.
02:45 And we'll grab the fourth one. And I'll drag them to the desktop.
02:49 And as you see, they become separate files.
02:52 If you combine the power to put all messages with attachments in a Smart
02:56 Mailbox, plus, save attachments outside of mail.
03:00 You have a way to archive your attachments.
03:04 So, in this case, here are my attachments that are images.
03:07 I'll select all the messages. And then, from the File menu, I choose
03:12 Save Attachments. Let's put this on the desktop.
03:15 I'll create a New Folder. Call it Attachments, click Create, and
03:22 then I'll save them there. Open that folder and here are all the
03:27 attachments that were part of those four e-mail messages.
03:33 Now, once you've saved a copy of these attachments, you can then script them out
03:36 of mail to save some space and. And to do that, all you have to do, is
03:40 choose Remove Attachments from the Message menu.
03:44 I'm not going to do that now because I want to keep these attached.
03:48 But if you get lots of e-mail messages with lots of attachments and you find
03:50 you're running out of space, create a copy of the attachments, store them somewhere else.
03:55 And then remove your attachments. Now, note, if you do that with thousands
03:59 and thousands of messages, this is going to take a really, really long time.
04:03 Under the Edit menu, you're going to find an Attachments command.
04:07 And from here are three options, the first is Include Original Attachments in Reply.
04:13 You may want to do this in case the person, originally sent you the
04:15 attachment, may not have a copy many weeks later.
04:18 This helps to remind you what was part of that message.
04:21 By default, Always Send Windows-Friendly Attachments, is selected.
04:26 And this helps ensure that when somebody receives your message on a Windows
04:29 machine, they'll be able to read it. And then, the final option is, Always
04:33 Insert Attachments at End of Message, and that's completely up to you.
04:38 And, of course, you can always add attachments.
04:40 If you have easy access to the files you want to attach, you can just drag them
04:43 into the message body with a new message. So, I'll create a new message, I'll grab
04:47 an attachment, and I put it here in the message body, and there's my attachment.
04:53 In the case of an image file, I can choose the size of the image that I'm going to send.
04:58 So, currently I've got an actual size, but I can change that to small, medium or large.
05:04 If you don't have easy access to these files you can go to the File menu and
05:09 choose Attach Files. And then, you'll navigate to those files
05:15 through the traditional way. And I'll Cancel that.
05:20 Get rid of this attachment show you one more thing.
05:23 When sending attachments think about the device that will receive them.
05:26 For example, if I'm going to be sending several files to someone I know is using
05:29 either a Mac or Windows PC, I'll usually select them all in the finder, Ctrl+click
05:33 and choose the Compress command. I'll show you how that works.
05:37 So, I will take these three files here, hold down the Ctrl key and choose Compress
05:42 3 Items. This creates an archive file.
05:46 This is a zip file, and it can be opened both on a Windows machine and on a Mac.
05:51 And then, I just grab that attachment and drag it in.
05:54 When the person on the receiving end gets it, they just double-click it and it will uncompress.
06:00 Now, if I were sending these files to an iOS device like an iPhone, an iPod Touch,
06:04 or an iPad or an Android device, I wouldn't compress them because zip files
06:07 can't be uncompressed on these devices. And I won't save that.
06:14 And that's Attachments. With these tips, you should get more out
06:19 of your e-mail attachments.
06:21
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Configuring advanced account settings
00:00 Most of us create email accounts in the mail, contacts, and calendars system
00:03 preference and leave it at that, and much of the time that's just fine.
00:07 But there may be times when you want to adjust some of the Advanced settings in mail.
00:10 And in this movie I'll show you how and why you would want to do that.
00:14 So let's go to Mail, and here it is in the dock, and I will go to mail, choose
00:18 preferences, and I want to go to the Accounts Preference.
00:23 Along the left side you can see the accounts I've set up, I have an iCloud
00:26 account, a Gmail account, and a Yahoo account.
00:30 Now the area I want to first direct your attention to, is here, Outgoing Mail
00:35 Server, SMTP. To its right, there's a popup menu.
00:39 When I click on that, I see all the outgoing mail servers, or SMTP servers,
00:43 that I can send from, because I have an account for each service.
00:48 Now if I want to, I can change the SMTP service.
00:52 So even I'm on an iCloud account, I can choose to send it through Gmail instead or
00:56 I can choose Yahoo instead. Now why would I want to choose a different
01:01 SMTP server for outgoing mail when it was originally configured for the account?
01:06 Well it's because with some accounts your outgoing mail is blocked when you're are
01:10 in a location such as a coffee shop or maybe a hotel.
01:14 Places like this sometimes block common SMTP ports.
01:17 This will usually happen with an old pop account for example.
01:22 However services like Gmail, Yahoo and iCloud which I have setup here use more
01:26 forgiving ports. Universal ports like Port 587 that should
01:30 work anywhere. It's for this reason that I often send
01:33 mail through a Gmail server rather than one from my POP account.
01:38 Now in this case, I don't have an old POP account.
01:40 I'm fine using the SMTP servers as they're originally configured.
01:44 This is just to let you know that if you're having a problem sending mail, try
01:48 choosing a different SMTP server. Now, what's this, Use only this server,
01:54 stuff about? If you have multiple SMTP servers as part
01:57 of a multi-account setup, if mail fails to send through one of them, it will attempt
02:00 to use a different one. So in this case, if it couldn't send
02:04 through iCloud, it will try to send through Gmail, and if that fails, it will
02:07 try to send through Yahoo. If I have Use only this server selected it
02:16 will do exactly that, Use only that server.
02:19 So again, why would you use this? For security reasons.
02:23 Some businesses want you as an employee using only their SMTP server.
02:29 If you find that your mail still won't go through, click on this menu and choose
02:34 Edit SMTP server list, Then click on advanced.
02:40 Make sure that you use default ports 25, 465, 587 is enabled.
02:46 These tend to be universal ports and so mail should go through those.
02:49 If you've been assigned a different SMTP port by say, your IT department or your
02:54 ISP, SELECT use custom PORT, and then fill in the port number.
03:00 I don't need to do that, so I'll go back to using the default ports and I'll Cancel.
03:05 Speaking of ports, you may be asked to change the incoming port for your email.
03:10 You do this by selecting your account, and then clicking on Advanced.
03:15 In the second section of this area you find, the port number, 993 For an iMap
03:19 account is the default. But if your ISP or your IT department, has
03:23 asked you to choose a different port, simply select this, type in the new port number.
03:29 And you should be okay, and I'll Close this window.
03:31 Before we close out this movie, let me show you an option that you may not be
03:35 aware of. To see this option, select an account and
03:38 then press Cmd+I. This will produce an Account Info window.
03:47 In this window, you'll learn things like the amount of storage that you're allowed
03:50 for this account. Now this happens to be a Yahoo account,
03:53 and there is no limit. But let's choose, say this Google account,
03:57 this does have a limit. And as you can see, I'm using very little
04:04 of it, 32.5 MB, when the total available is 10.87 GB.
04:09 So I have loads of room left. But also you can see how your mail is
04:13 being used, and how much storage it's taking.
04:15 So, for example, All my Mail, I have 148 Messages in this account, that takes up
04:20 32.5 MB. Now, if I wanted to see that mail, all I'd
04:24 have to do is select one of the mailboxes and choose Show Messages, and here are my messages.
04:30 If you have a POP account you can use this window to select messages and then delete
04:34 them from the server. And there you are, a few advanced mail options.
04:42
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Useful Mail add-ons
00:00 Mail is a reasonably powerful email client, but with the addition of couple of
00:03 other utilities, it can be even better. The first is C-Command SpamSieve.
00:10 As its name implies, this is a $30 spam filter utility.
00:14 I tested a lot of these things and it's the best one out there.
00:18 I didn't walk you through the complete process of how to set up SpamSieve, as the
00:22 manual provides all the details, but I can show you the jist.
00:26 The first thing you're going to do is use SpamSieve to install a plug in for mail.
00:30 Once you do that, you then create a new mailbox on your Mac and you call it Spam,
00:35 and here it is. You then go into Mail > Preferences,
00:39 select Rules, and you're going to create a new SpamSieve rule.
00:43 And it looks like this. The description is SpamSieve, this must
00:47 begin with SpamSieve you can add other words if you like, but the Description
00:50 must start with SpamSieve. Then Every Message, and then the action is
00:56 Move Message to mailbox Spam. Now, this may seem like you're going to
01:01 take every message you get and throw it into a Spam folder but that's not the case.
01:06 The plugin is looking specifically for that description, SpamSieve.
01:10 When it finds spam messages, then it proceeds with this rule and moves Spam
01:14 into the Spam folder. Then you go to junk mail and you turn off
01:18 Enable junk mail filtering. And you do this because spam sieve is now
01:22 handling the job of spam and so you don't want the two competing against each other.
01:28 So switch it off in Mail, and now it's time to train SpamSieve.
01:34 And you need to have both good messages and junk mail to do that.
01:37 Well, fortunately I have an AOL account which means I have a lot of spam.
01:42 So, I select my AOL Spam folder, I've selected all the messages in it.
01:46 Then I go to the Message menu and I choose Train as Spam.
01:50 SpamSieve will start, provides me a little Help Center and then it goes through and
01:58 it analyzes these messages. You then need to train it with good messages.
02:06 So I'll go into my Inbox here and all this stuff is good.
02:11 So I'll select maybe that many, go to the Message menu and I will Train that as Good.
02:20 You would like to access my contacts. It does that, so it can help develop a
02:23 white list. Meaning anybody that's in my contents, is
02:26 likely not to send me spam, so I allow that to happen, and then it analyzes the
02:29 good messages. And, as you look at SpamSieve's
02:33 statistics, you can see what it's done so far.
02:38 In its corpus which means basically its database, I've trained it with 39 Good
02:42 Messages and I've trained it with 33 Spam Messages.
02:46 Now at this point if you'd like, you can take a look at Corpus and see what's in there.
02:50 So under the Filter menu, choose Show Corpus, stretch this out a little bit.
03:00 I'll click on the spam column and once again, to see what kind of things are
03:04 triggering it. So what its doing is looking through
03:08 header information and body text to see how often certain words appear in spam messages.
03:13 The more you train this thing, the more information like this it gets, and then it
03:17 can better determine what is and isn't spam.
03:22 From this point on, all you have to do is when you receive a spam message, go to
03:26 Message and then choose Train as Spam. If a junkie message has gone into your Inbox.
03:32 You also want to make sure that you check your Spam Folder every so often.
03:36 If you find a good message in there, select it and then choose train as good.
03:42 After a week or so of training, you should rarely see a Spam message in your inbox.
03:46 If you do, mark it as such, and SpamSieve won't make that same mistake again.
03:50 If you get hit with a lot of spam you absolutely should have a copy of SpamSieve.
03:56 The other utility I want to show you is Indev's $25 Mail Act On.
04:03 This is the utility that expands on mails rules, giving you the power to quickly
04:08 organize your mail after it's arrived. Once you've installed it, go to Mails >
04:15 Preferences, and you'll see there's a new tab here called Mail Act On.
04:20 It's within this window that you find the menu key shortcuts mail act on uses for
04:24 working it's magic. But the real magic takes place within the
04:28 rules preference. As you can see, it's changed from it's
04:32 default look from mail. It now reads Inbox Rules, Outbox Rules and
04:38 Act On Rules. This is not a complete tutorial on mail
04:41 act on, so I'm just going to show you something on mail act on rules.
04:45 These work very much like mails rules, so, I will choose Add Rule.
04:49 We'll call this Blue and we're going to look at Every Message.
04:56 Set Color of Message, of Background and I'm going to make it Blue.
05:02 Now, I enter and Act-On key, let's use B, that seems intuitive enough and I click on OK.
05:11 Now, I'll Close this window. What I want to do now is produce the Act
05:15 On Window. And I do that by pressing F2, or if you
05:20 have a Mac that already has functions assigned to the F keys, press down Fn+F2.
05:27 And here is the Act On Rule Window. Now at this point I can issue my rules
05:30 simply by pressing a key. So let's do that, I'll press B, and let's
05:35 see what happened. Sure enough, this has now been colored blue.
05:40 Let's try a different color. How about yellow, Y, take a look, and now
05:45 it's yellow. And one more time, let's make it red,
05:51 press R, and now the background is red. And I can add other kinds of rules.
05:58 References, let's Add a Rule. I'm going to move messages with this one,
06:09 and let's say we're going to move this to followup.
06:19 And I'll assign F to this one, okay, Close this.
06:26 Let's suppose that this is an important message to me.
06:29 Press F2 and I'll press F, and it tells me that this message has been moved to my
06:34 follow-up folder. And sure enough there it is, and I can do
06:45 it with multiple messages, there they are. So you may be asking yourself, how does
06:54 this differ from Apple's rules, like so? Apple's rules examine messages as they
06:59 arrive and then do whatever the rule demands.
07:02 You use Mail Act On with messages that have already arrived.
07:06 So it's a tool for organizing your messages after they've already hit your Inbox.
07:10 Yes, you can do a lot of this manually, but if you routinely muck with your
07:13 messages, Mail Act On will save you a lot of time.
07:16
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2. Calendar Tips
Exporting your calendars
00:00 You know that you can have multiple calendars within the Calendar application,
00:03 but how do you protect the calendars you have?
00:05 Well of course you want a back up of your data, and it's great that iCloud can sync
00:09 calendars, but for something as important as this you want to do everything you can.
00:14 And that means doing the following. So go down to the dock, where I have Calendar.
00:19 And I go into the File menu and choose Export.
00:23 Here you see two options, Export And Calendar Archive.
00:28 I'm going to choose Export, and what happens is that the calendar that's
00:32 currently selected, and that would be the 2013 San Francisco Giants Schedule, is
00:36 available to be exported, and that's what this sheet does, here.
00:41 So, I'll save it to the Desktop so you could see the file and click on Export.
00:46 Here's my file, and notice that it ends with .ics.
00:50 This is a common calendar format that can be used by a wide variety of calender applications.
00:54 So I could send this file to somebody else.
00:57 They would import it into their calendar application, and then they could see my events.
01:01 Now let's look at that other option. File > Export and in this time, Calendar Archive.
01:07 When I choose Calendar Archive, I will be exporting not just that single calendar,
01:11 but all my calendars and any reminders that happen to be associated with them.
01:17 So, I'll click on Save, and here's the file.
01:21 And notice it looks different than the first one I exported.
01:24 And the reason is because it's a different file format.
01:26 It ends with .icbu. Which is short for iCal backup file.
01:32 This is not a universal format, but rather one that is used by iCal and by Calendar.
01:36 So I could take this file, I could send it over to one of my other Macs, import it
01:40 over to that Mac and that allows me to import all my calendars as well as any
01:44 notifications that may be connected to it. Now what if you'd like to export a single event.
01:52 Simple enough just take the event click and hold on it and then drag it to the desktop.
01:56 And you create yet another .ics file. The difference is, this is not an entire
02:01 calendar, but rather, it's a single event. I could email this to a friend of mine,
02:05 they could bring it into their calendar application, and then they would have that event.
02:10 So speaking of importing events, how do you do it?
02:13 Well, there's several ways. First of all, I'm going to go to the finder.
02:16 Go into my Documents folder, and I will grab a calendar that I exported on another Mac.
02:28 So, one way to do this is to choose Import, and then choose Import in the submenu.
02:33 Here's my desktop, and here's my Work at Home calendar, and click on Import.
02:38 When I do this, I'm prompted to add the events within that calendar to another calendar.
02:43 So it's any existing calendar I have or I can choose New Calendar and then create a
02:47 separate calendar that contains just these events.
02:52 I'm not going to do that right now because I want to show you a couple of other things.
02:55 So I'll click on Cancel. Another option is to grab the calendar and
02:59 then drag it onto an existing calendar. When you do that, those events will be
03:04 imported into that calendar. Now, I'm told that I have some unsafe alerts.
03:09 These are old alerts that may open up files or applications that I may have
03:13 created using a different version of the Mac OS.
03:16 Mountain Lion doesn't like this sort of thing, so it tells you to remove these
03:19 unsafe alerts. If you choose not to by clicking Cancel,
03:23 the events won't be imported, and that's what I'm going to do right now.
03:26 One other option. Let's say you're not using calendar.
03:31 You can simply drag the file on top of the calendar icon in the doc, and here is our
03:36 add events window again. Once again, you can choose where to add them.
03:42 And this time, I'll choose to create a New Calendar, and I'll click on OK.
03:47 Here's our remove unsafe alerts dialogue again.
03:50 This time, I'll go ahead and click it and get rid of those things.
03:54 Now when I do this, you'll notice that this test event notification comes up.
03:58 And that's because I have an event scheduled for tomorrow that has an alert
04:01 connected to it, and it's doing the right thing.
04:04 It's alerting me to that event. I'll click on Close and that's gone.
04:09 Now it's telling me that my reminders are not imported, would I like to import them?
04:13 I absolutely would but calendar doesn't support reminders.
04:17 Instead I have to bring those reminders into the reminders application.
04:22 I'm not sure that reminders really is going to import some reminders but let's see.
04:26 I'll click on Yes. Reminders will open and it will prompt me
04:29 for a location to save those reminders. This case let's choose Tasks, click on OK
04:35 and as I feared there are no reminders to bring in.
04:39 If there were they would appear Right here within Tasks.
04:44 I'll quit Reminders. And we're back to Calendar and that's it.
04:49 The basics of moving events in calendars, in and out of Calendar.
04:52
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Configuring calendar alerts
00:00 If you're an experienced Mac user or better yet, you've watched my Mountain
00:05 Lion essential training course, you know how to create alerts within an event, like so.
00:11 Here's Calendar, here's my event. Cmd+E to edit the event.
00:17 And here's the alert area, I can choose the kind of event that I want, it could be
00:20 a message. Message with sound.
00:22 I could send an e-mail message, or I can open a file.
00:25 So, let's say it's Message with Sound. Now, I can choose the interval before
00:30 which the alarm will go off. So, that can be 15 minutes before, or I
00:33 can change that to hours before, days before, minutes after, and so on and so forth.
00:37 And that's all well and good, but suppose you don't want to configure alerts for
00:42 each and every event you create. No problem.
00:47 Calendar makes allowances for exactly that.
00:50 And this is what we're going to talk about now.
00:51 So, I'll go to Calendar > Preferences. And make sure that Alerts is selected.
00:59 It's within this window that you can create generic alerts that apply to any
01:02 events you create. Better yet, you can apply different
01:06 intervals to events depending on the account that event is tied to.
01:10 For example, when I click on the Account popup menu, I see that I have three options.
01:16 My iCloud account, my Google account, or those calendars that are On My Mac.
01:20 For now, we'll stick with iCloud. Below, I can choose a default interval for
01:25 my events, all day events, and birthdays. So, for events, I'll choose, say, two
01:31 hours before. Now, let's see how that's reflected.
01:35 I'll go back to Calendar, I'll choose an iCloud calendar, and I'll create an event
01:38 on the 25th. I'll edit it, make that not an all day
01:43 event, put this on my home calendar. And note that the alert is default two
01:51 hours before. Because that's what I set up in the Preference.
01:55 So now, whenever I create an event that's tied to an iCloud calendar, it will
01:59 automatically have a default alert of two hours before.
02:07 And back to the Alerts Preference. If you select all day events, you'll see
02:10 that you have longer intervals. In this case, on the day of the event at
02:14 9:00 AM, the day before at 9:00 AM, two days before, and a week before.
02:19 And for birthdays, you have the same options.
02:27 They use these default alerts on only this computer option is important.
02:30 With it unchecked any calendar events you sync through iCloud or another service
02:35 such as Google that supports syncing will use the same settings on other devices.
02:41 So, this could be another computer or your iPhone, for example.
02:43 In the case of portable devices like an iPhone that you shove in your pocket you
02:47 may want to have a shorter interval. Which you would then configure, on that device.
02:52 And the reason is, you're not always looking at your iPhone screen, but you are
02:56 always looking at your computer screen. So, on your computer, you can afford to
03:00 have an alert, that sits on your screen for two hours, but on your iPhone, you may
03:04 not see it, or you may forget about it. So, in that case, maybe you want the alert
03:09 to go off 15 minutes before, so that you'll have it fresh in your mind and you
03:12 can do what needs doing. At the bottom of this one, there are two
03:16 options, that help control the number of times, that bugged by notifications.
03:21 The first is Turn off shared calender messages in Notification Center.
03:25 Now, a lot of us use shared company calenders through Google Calender.
03:29 And if that calender gets updated every few minutes, you may not want to see
03:32 alerts flashing across your screen as an alarm goes off for an event that doesn't
03:35 involve you. So in that case, you'd enable this option.
03:41 Likewise, you may not wish to see invitation messages in Notification Center
03:45 as you're quite happy to receive those invites via e-mail, or see them appear in
03:48 your copy of calendar. And that's calendar's global alert settings.
03:54
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Creating calendar invitations
00:00 Years of intensive research, tells us that meetings are most effective when attended
00:04 by more than one person. And because they are, you should know how
00:08 to send meeting invitations to your colleagues.
00:11 Now while you can do this via email, Calendar provides the means directly
00:15 within an Event Edit Window, and this is how it works.
00:19 Here's Calendar, I'll create an event, press Cmd+E.
00:27 We'll make this a timed event rather than an all-day event.
00:30 And then I would click on Add Invitees. This field appears, now if somebody is in
00:34 my list of contacts, I can just start typing their name.
00:40 I then select the contact I want, I'll select the second one and I press on
00:44 Return, and my contact is in there. Now someone isn't in your contacts you can
00:51 simply enter their email address, press Return and they are an invitee as well.
00:59 Now I'll get rid of this event and show you another way to do this.
01:02 Go to the Window menu, choose Address Panel, and here are the contacts within
01:07 the Contacts application. So, I'll save all my contacts and let's
01:13 say, let's invite John to an event. So, I'm just going to drag it to the date
01:19 I want the event to occur, let go and it creates that event.
01:22 And it starts with Meeting with and then the name of the person that you've invited.
01:26 You can then change the time if you like. Now one thing to note about the Address
01:31 Panel is it will show you the contacts stored in the Contacts application, only
01:35 if you've created a local contact stored on your Mac.
01:39 So as you can see, this event is on my Mac, and that's why these addresses appear
01:43 in the Address panel. Now if I were to choose an iCloud
01:47 Calendar, for example. The person I'm inviting must also have an
01:51 iCloud Account in order for them to appear In the Address panel.
01:55 The same thing goes for exchange and Google calendars.
01:57 The invitee must have their address stored on the server associated with that calendar.
02:02 So a co-worker registered with the same exchange server that I'm using.
02:06 So let me show you how that works. We'll get rid of this meeting.
02:10 I'll create a New Event, and this time I'm going to add it to one of my iCloud Calendars.
02:18 Now note, the Address panel just changed, because it's no longer accessing the
02:21 contacts that I have on my computer. But rather those contacts that have an
02:25 iCloud address. I happen to be one of those people
02:28 (LAUGH), so I'll drag myself in here. And I'll add myself to the invitees, and
02:32 here I am. Now I'm going to uncheck all-day, and
02:35 you'll see that I now have the option to check available meeting times.
02:41 If I click that link, I see the attendees of this event in this case it's me and
02:45 well, me again. Also the time of the event, I can shift
02:49 the time of the event so that it matches times that the people in this event are
02:53 not busy. Now it happens that I'm open on the entire
02:58 day for this event but if I weren't I would see bars here indicating when I'm busy.
03:03 So again just drag the event to a time when the atendees are not busy and you can
03:07 reset the time of your event. So we'll close out this window, we'll get
03:13 rid of the Address panel, and let's get rid of this event.
03:18 Now you've seen the Address panel, you can also do the same kind of thing by choosing
03:21 Contacts for the Windows menu. So here are my Contacts.
03:25 Let's see, I'll grab lynda.com and I'll Drag that to a date and Close out Contacts.
03:30 So Meeting with lynda.com, Available Meeting Times if I want them, because
03:36 again it's part of an iCloud account. And if I change this to a calendar on my
03:44 Mac, it will move it, and then note, I can't check the available times.
03:49 Because I'm not connected to an online server that would provide that information.
03:53 Now once you've been added in an invite, you can click on the triangle next to
03:56 their name for more options. So here's the triangle, I click on it.
04:00 I can make this person an Optional member of this meeting.
04:04 I can Edit the Invitee, which means I can put a different name in there, I can
04:06 Remove the Invitee. I can also Copy the Invitee's email address.
04:11 If I like, I can Show their Contact Card. In this case I don't have much information
04:15 here, but if I had not only the name but also the address, phone number.
04:20 Any notes that are attached to the contact, they would appear here as well.
04:24 This is a way to remind me of who that person is and what I need to talk to him about.
04:29 Also if they haven't responded to an invitation, I can invite them again or I
04:32 can send them an email as another way to remind them.
04:36 Now let's suppose that there is somebody in here who is not part of my contacts.
04:41 I can add them to my contacts simply by clicking on that triangle and selecting
04:49 Add to Contacts. I do that, open Contacts, seek them out
04:57 and here is Mary, Add mary@example.com. At that point, I can click on Edit, and I
05:05 can edit their information. Now when you send an invitation, you are
05:09 sending more than a, Hey, come on by, message.
05:11 Included in the invitation are things that you've entered in the location, URL, and
05:15 notes field. So for example, if somebody isn't quite
05:19 sure what meeting room to go to you can add that in the location area.
05:23 In the URL area, let's say you're holding a meeting offsite.
05:27 You can put a URL to a Google Map that shows people where it is.
05:30 Or if you're doing a Webinar, include the URL for the Webinar there for people who
05:34 can't attend the meeting. And then there's the note field, you might
05:38 want to put a dial in number for people who are offsite.
05:43 Once you've configured the event, simply click on Send, and an email message
05:46 containing your invitation will be sent to everyone entered in the invitees area.
05:52 That message will contain buttons for accepting, declining, and maybe responses.
05:57 When they click those buttons, you'll receive a return message indicating if the
06:00 person can attend or not. If this is done through a server, for
06:04 example, I'm on an exchange account and I've sent something through exchange.
06:08 I'll also see a notification here at the top of the window indicating that I have a
06:11 response for the meeting. And that's the nuts and bolts of creating
06:18 and sending invitations.
06:21
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About time-zone support
00:00 The sun in rotation of our spherical planet, introduce some complexities into
00:03 our events and appointments. Specifically while a 4 p.m online meeting
00:07 may be just ducky with me in California. My colleagues in Paris might not be
00:12 entirely thrilled at having to be up and about at 1 a.m to discuss the state of our
00:16 Widget production. In a world as connected as ours, you need
00:20 to consider time zone and Calendar can help.
00:24 I'll show you how. So here is Calendar, go to Calendar >
00:29 Preferences, and make sure that Advanced, is selected.
00:34 Now, I turn on Turn on time zone support, and Close this window.
00:39 When I do this a new menu appears in the top-right corner of the window.
00:43 And this is the Time Zone menu. I'm in California, so my time zone is
00:48 Pacific time, and it will appear there by default.
00:52 Yours will look different depending on where you are.
00:54 Now let's suppose that I'd like to see what this meeting with my boss will look
00:57 like, if I were on the East Coast. In Pacific time, it's scheduled for 1 p.m.
01:03 But let's add another time zone, and I do that by choosing Other.
01:06 Click on the East Coast, select New York, click OK.
01:10 And the meeting changes to 4 p.m., because I'm using a different time zone.
01:18 Click there, choose Pacific Time, and sure enough, it's back to 1 p.m.
01:23 Now, let's suppose you're going to go on the road.
01:25 For example, I'm going to go to Paris to talk Widgets in person.
01:29 I can create an event for Paris local time, and here's how I'll go about it.
01:33 So I'm going to create an event, say, for 5 p.m., press Cmd+E to edit that event.
01:44 And I'll call it Paris Meeting, and I'll put in on my Work and Home calendar.
01:54 Now currently, it's scheduled for 5 p.m in Pacific Time and you know, when I turn on
01:58 time zone support, there is now a time zone popup menu.
02:03 Instead, I'm going to choose Other, I'll enter Paris, it's found it.
02:10 Click OK, and I want this meeting to occur in Paris at 5 p.m., and now I'll click on Done.
02:19 Well what's happened? It's appearing as 8 a.m, well why would it
02:23 do that? Because, I'm in Pacific Time.
02:26 If I click here and choose instead, Central European Time, it's going to go
02:31 where I want it to, which is 5 p.m. Now let's go back to Pacific Time, and
02:37 here it is scheduled for 8 a.m. So how exactly is this going to help?
02:42 Well hang on a second, it'll make sense. Now, I board a plane and I fly to Paris.
02:47 When I do this and my Apple laptop readjusts its time, this event is going to
02:51 shift, because it won't show specific time.
02:55 It will now understand that it's in Paris using Central European Time.
03:00 And when it updates itself, it will move that meeting to 5 p.m, which will be the
03:05 local time in Paris. But maybe you're one of those people who
03:09 don't want their events jumping around. By gum, you scheduled your event for 2 p.m
03:14 at home and regardless of where you are, Paris, London, China, wherever you want it
03:19 to always show at 2 p.m. Well you can do that as well.
03:23 So I'll create an event here, Cmd+E. This time from the time zone menu, I will
03:29 choose Floating. And when I choose Floating, this event is
03:34 going to stay at 1 p.m, regardless of where I am.
03:40 Here, there, or somewhere else, it will always be at 1 p.m.
03:44 Some people find this helpful, because they like thinking in home time, when
03:47 they're thinking about business. Other people would want their events to
03:51 move depending on where they are. Yes, it's still a bit confusing, but until
03:57 we can flatten out the earth, and stop it turning, this is way it's got to be.
04:02
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How to share and delegate calendars
00:00 Calender's not in the island onto itself. One of its strengths is, that it can
00:04 interact with other calender services. We'll look at that in this movie.
00:07 So, lets take look at Calender. And here's is the calender on my Mac and
00:13 my iCloud Calender. I'd like my Google Calendars here as well,
00:17 that's easily done. There are a couple of different avenues.
00:20 One, you can go to Calendar > Preferences, choose Accounts, click the Plus button,
00:26 choose the Account Type. In this case, I choose Google, and I would
00:32 enter my Google email address, and the password that goes with it.
00:38 But a simpler way to go about it, is to go to System Preferences, select Mail,
00:44 Contacts, and Calendars. Select your Google account, and enable
00:50 Calendars and Reminders. When I do that, sure enough here are the
00:56 calenders that are associated with my Google Account.
01:00 Well, that's great as far as it goes, but suppose I've been granted access to other
01:03 people's Google Calenders. How can I add them, because they're
01:06 clearly not here? Well, let's take a look.
01:09 Here's another Gmail Account I have, and look.
01:12 I have some other calenders here, Band Rehearsals, Chris' Bingo Party and When
01:17 the grunion run. I've shared these calendars with my
01:21 chris@lynda Gmail account. But they're nowhere to be seen, how can I
01:26 find them? I go to Calendar > Preferences, back to
01:30 Accounts, and notice my Google Account has been added here.
01:35 And then choose Delegation, and here are my shared calendars.
01:39 So let's enable a few and see what happens.
01:49 When I do that, a bunch of new events are added, because they're part of these calendars.
01:54 Also, these calendars now appear under a new delegates entry.
01:58 So here's Band Rehearsal, my Bingo Calendar and When the grunion run.
02:03 If I want, I can turn those off, and those events will disappear.
02:07 But then I can always turn them back on, and they are back again.
02:15 Lets take a look at the permissions I have.
02:16 For each one of these calendars I have the ability to read and write.
02:20 And this is important, because it means if I want to add a new event to one of these
02:24 shared calendars, I don't have to go to the Google website.
02:29 I can do it directly here within Calendar. Let's see how that works.
02:33 I'll create a new Event, I'll choose to Edit it.
02:42 And from Calendar, I see that my delegates are down here.
02:45 So I can add this to the Bingo Party schedule for example, make it an all day
02:50 event, that's fine, click on Done. Now let's go back to Google's website and
02:58 I'll refresh the Calendar. When I do that notice here's my event.
03:07 I entered it in Calendar and it synced with Google and it appears here.
03:11 Now while this may seem like a simple thing, it answers a question I get all the time.
03:15 How can I create a Shared Google Calendar for my family, friends, or co-workers?
03:21 And this is the way. Create the Calendar in your Google
03:24 Account, share it with others, and allow them to edit the calendar.
03:29 Do this, sync it with Calendar in your iOS devices and you have an easy does a group calendar.
03:34 Now if you've watched my getting started with iCloud course, you know that you can
03:37 also share iCloud's calendars. But not everyone has access to iCloud, or
03:41 cares to use it. This is the Google way.
03:48
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Publishing and subscribing to calendars
00:01 In my getting started with iCloud course, I show you how to share iCloud calendars
00:04 with others. Now, if that's something you'd like to do,
00:07 please check out that course as I don't want to repeat myself here.
00:10 But it's possible that you want to publish other calendars as well as subscribe the
00:15 calendars that are not hosted on iCloud. And that's the point of this movie.
00:19 And here's how it works. So, go to calendar, and I'll create a new
00:25 calendar on my Mac. So, I choose File > New Calendar, and then
00:29 on my Mac. You have to do this on your Mac, because
00:32 you can't publish calendars using something like iCloud or Google.
00:36 Instead, you share calendars from these services.
00:38 Which, although it sounds the same, is not the same.
00:41 Again, check out my iCloud course for more details.
00:44 So, here's the calendar. I'll call it MyShare and I'll create a
00:50 couple of events, July 4th that sounds like fireworks.
00:57 Cmd+E and make sure I've chosen the correct calendar.
01:03 Done. And then, maybe one on the 24th, and
01:12 choose Done. Now, I'd like to publish this calendar,
01:20 but in order to do so, I need some kind of hosting service for it.
01:24 For this, I've chosen box.net as it allows you to publish calendars via its free service.
01:29 So, with my calendar selected, I go to Edit.
01:32 And then, Publish Calendar. I'm then asked for the server information.
01:38 Here's the name of the calendar. For box.net, I must enter
01:44 https://www.box.net/dav and then enter my box.net e-mail address and password.
02:03 Select the options I want, and then click on Publish.
02:06 Once the calendar has been published, I then have the option to alert people to
02:10 it, and I do that by clicking on Send Mail.
02:14 And included in the message body is a link to my calendar.
02:18 And then, I just fill out the To field to those people who I wish to share the
02:21 calendar with. So, how does this look on the other end?
02:25 And I'll show you. Here's mail, and I've sent myself a
02:31 calendar invitation from a different account.
02:35 I click on the link. It's downloaded, and then I'm asked where
02:40 I would like to add these events. I can add the events in that calendar to
02:44 any existing calendar or I can choose to create a new calendar which is what I'll do.
02:49 New Calendar, click OK and that new calendar appears under iCloud by default.
02:57 And that's a good option because not only do I want to see those events here on my
03:01 Mac, but maybe I have a Windows PC and another Mac and a lot of iOS devices, and
03:04 I'd like to see those events there too. Once they're on my Mac they will be shared
03:11 out to all the other devices that use my iCloud ID.
03:15 Now, throughout these movies you've seen my San Francisco Giants calendar.
03:19 I got that by subscribing to the calendar, and you can do something similar, so let's
03:23 suppose your a Yankees fan, for example. I'll go to safari, and I found a site
03:28 where I can download the Yankees schedule. So, I go down the page, and sure enough,
03:35 here is a link, download iICal. And this is the format I want for my
03:39 calendar program. So, I click that link, once again, the add
03:44 events window appears, and I'd like to create a new calendar.
03:51 Click OK. It imports the calendar data and here it
03:55 is, the New York Yankee schedule. Now, you can subscribe to lots and lots of
04:01 different kinds of calendars. It doesn't have to be the Yankees.
04:05 It doesn't have to be baseball. It can be sporting events, a concert
04:08 series or a series of classes. You can subscribe to any calendar that has
04:12 been published in a public place using this kind of scheme.
04:17 And that's publishing and subscribing to calendars in Mountain Lion.
04:21
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3. Contact Tips
Importing and archiving contacts
00:00 Well, there are a number of things on your Mac that you don't want to share.
00:03 Your financial records, personal correspondence, and databases of mid-80s
00:07 action figures. There're some items you definitely want to
00:10 spread around from time to time. And contact cards are one of them.
00:14 In order to do that, you need to know how to export single contacts as well as
00:18 groups of them. And if you're on the receiving end, you
00:22 should know how to bring them into your copy of the Contacts application.
00:25 Here's how. So, let's open Contacts.
00:30 To export a single contact, simply click on it and drag it to the desktop.
00:36 Here it becomes a vCard file, which is a standard format for saving and sharing contacts.
00:42 Alternatively, you can also select a contact.
00:45 Choose File > Export, and then choose Export vCard.
00:51 But honestly, this slower than just dragging it to the desktop.
00:54 So, if you can, drag instead. You can also export multiple vCards.
01:00 So, I'll select a few and drag those to the desktop.
01:06 When you do, you'll see one contacts name, followed by and x number of others
01:10 indicating the number of other contacts that are part of that vCard.
01:15 You could also share a group of contacts. So, I can take my beekeeper's group, for
01:19 example, drag that to the desktop, and that becomes a group vCard.
01:24 And this is just as importable as as any other vCard.
01:27 If you want to share all your contacts, and know that the person you're sharing
01:31 these contacts with is another Mac user. And they're going to want only those
01:36 contacts, you can export those contacts as an archive.
01:39 And to do that you go to the File menu > Export, and choose Contacts Archive.
01:44 It will say Contacts, followed by the date.
01:47 I'll save this to the desktop. And you can see that this looks different
01:55 than a vCard, because it's not a vCard. It's an address book backup file.
02:00 This is something you should know about as well, if you wabba make a complete backup
02:03 of your contacts. Which isn't a bad idea.
02:07 Now, let's look at the receiving end. Someone has sent you a vCard, either a
02:10 single contact or multiple contacts in a single card.
02:13 I'll go to the Finder, open the Documents folder and I have just such a card here.
02:22 Now, I can drag that into my contacts. I can also drag it into a group and add
02:29 those contacts to a group. I could also drag them onto the Contacts
02:35 icon and it'll ask me if I really want to import them, and in this case I don't, so
02:39 I'll click on Cancel. And finally, you can revert to the file
02:49 Import command. Navigate to your file and click on Open.
02:56 And again, you'll be asked if you're sure you want to add x number of cards.
03:00 Now, importing an archive is a different matter.
03:03 First of all, you can't just drag an archive in.
03:06 When you attempt to do this, you'll be told there are no importable cards because
03:11 this is not a vCard file. But you do have two ways to do this.
03:16 One is to go to Import. Select the archive and then click on Open,
03:21 or you can take the archive, drag it on top of the contacts icon, and it will be
03:27 imported that way. Now, one thing to note is that when you
03:33 bring in an archive, you're going to have to replace all of the contacts that you
03:36 currently have. So, this is not a terrific way to bring in
03:40 somebody else's contacts because you have to get rid of yours.
03:43 What it's really good for is setting up another Mac that you own.
03:47 So, maybe I have the contacts on these contacts on an iMac.
03:49 I've purchased a MacBook Air. I want the same contacts to be there.
03:53 One way to do that would be to sync them through iCloud.
03:54 Another is to create this backup, copy it to that other computer, and then import them.
04:00 And then, I'll have all of the same contacts on each machine.
04:03 In this case, I don't want to replace my contacts, so I'll click on Cancel.
04:08 And that's importing and exporting contacts.
04:12
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Syncing Google contacts
00:00 You know that you can sync iCloud contacts between your Mac, iOS devices, and the
00:04 iCloud website. And you're probably aware that exchange
00:08 accounts have synced contacts as well. But what about Google?
00:12 Well, let's take a look. We'll go to System Preferences, and select
00:16 Mail Contacts and Calendars. Now, if you look at a Google account, you
00:22 don't see any mention of contacts even though, let me go to Safari for this,
00:26 Gmail Support's contacts. So, how do I get the contacts that are in
00:31 Gmail into my contacts? Well, there are a couple of ways.
00:38 So, in context go to Preferences select accounts, and then select on my Mac.
00:47 Note the synchronize with Google option. Just enable that.
00:50 Agree to whatever they say, because if you don't you can't do this and enter the
00:54 e-mail address for your Google Account as well as its Password.
00:58 And click OK. It makes a connection.
01:07 Close Preferences, and let's see if we have some synchronicity between the two.
01:12 Scroll down the list of contacts, and sure enough, here is Homer Ifniff here and
01:18 here's Homer Ifniff here. Now, as you can see, all these contacts
01:24 are incorporated into All Contacts. If you'd prefer to keep these contacts
01:28 under a separate heading, there's another way to go about this.
01:31 So, go back to Contacts > Preferences, and switch off this option.
01:37 I'm going to add another account. It will be a CardDAV account.
01:42 Enter my username. And again, this is going to be for my
01:48 Google account. Password, and then the server address, in
01:55 this case it's going to be Google.com, and click on Create.
02:02 Contacts will make sure that the account is set up properly.
02:05 The Google entry appears. And when I close this out, you'll see that
02:10 there is now a Google entry. And if I select that, it includes all the
02:15 contacts that are in my Google account. And that's it, an easy way to sync your
02:20 Google contacts with the Calendars application.
02:24
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Changing the contact template
00:00 When you configure a new contact, by pressing Cmd+N, and creating that contact,
00:05 you see a lot of fields below. Now perhaps you're overwhelmed with so
00:09 many fields or conversely, you wish you had more.
00:13 This is possible on both counts by changing the contact template.
00:17 Here's how to do it. Contact > Preferences, go to Template, and
00:22 here is our template. If you'd like to remove a field, lets say
00:26 you don't need to put URLs in your contacts, just click on the minus button
00:29 and it's gone. And if you want to add a field, for
00:32 example, I like to have a couple of phone fields, just click on the appropriate Plus
00:36 button next to that entry. So, in this case, I'd leave mobile, but
00:40 I'd also like to have their work phone. So let's close this and see what's happened.
00:46 I'll create a new contact and note that the URL field is no where to be seen.
00:52 And now I have two phone fields, mobile and work, because I've changed the template.
00:58 Now, it's important to remember that if you remove a field from a template Those
01:01 entries don't disappear from existing contacts.
01:05 So if I were to kill the URL field for example and I have cards that have web
01:08 addresses inserted. Those things will not disappear they'll
01:12 remain in the cards. All I'm doing is changing the template for
01:15 new contacts. Now let's go back to Preferences, and
01:19 you'll note that there's also an Add Field popup menu, click here and you can choose
01:23 to add fields to your template. I'd like to put URL back, and there are a
01:28 couple of other worthwhile options in here, depending on how you work with contacts.
01:35 For example if you use contacts mostly for holiday card list, you might want to add
01:39 related names. When you do this a related names field
01:43 appears and you can choose different relations from it.
01:47 So if I were making out those holiday cards, I could add, say child, one more
01:53 child, and spouse. So when I create one of these contacts, I
01:58 can put the relations names in there, look at my contact as I'm creating the holiday card.
02:07 And make sure that I include the recipients spouse and children.
02:12 And if you do a lot of business overseas, it's not a terrible idea to add the
02:17 phonetic first name and last name field. This can help you avoid mispronouncing an
02:22 important client's name. But keep in mind that you should add
02:25 fields only when you're going to use them most of the time.
02:29 Again, this is a template, so this is going to show us what will appear on a
02:34 blank contact card. If you need to add something like a
02:38 phonetic first and last name, and a very rare occasion there's a way to do that individually.
02:43 Just go to Card, Add Field, and then select the field that you'd like to add.
02:48 So for this card, I'd add phonetic First name and Last name, and here it is.
02:53 And that's how to edit context template.
02:57
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Hidden tricks within contact headings
00:00 The headings that you see in context are reasonably helpful, but they have hidden depths.
00:04 Specifically, if you click on them, they show you some interesting options, so
00:08 let's run through a few. Click on any phone number and you can show
00:13 that number in large type like so. This is helpful when you're making a call
00:18 on a phone away from your computer and you need to see the number from across the room.
00:24 In addition, you could send a message to that phone number, and you can FaceTime
00:28 using that phone number. If you've installed a copy of the Skype
00:32 messaging application, you'll also be able to call this number via Skype, or send an
00:36 SMS message via Skype. When you choose an e-mail field you can
00:43 send an e-mail message. Do that.
00:46 Mail launches and it addresses a message to that name.
00:53 You can also FaceTime, send a message or you can search for that address in Spotlight.
01:00 Click on home page and you can open the URL.
01:08 If you have a Skype address, you can search via Spotlight.
01:11 If you have a Twitter account, you can Tweet that person or you can view their tweets.
01:19 If they have a Facebook account, you can view their profile or you can view their photos.
01:24 And with Flickr you can view their photostream.
01:28 Now, the street address section is particularly helpful.
01:31 Click there and you can map this address. And let's do that.
01:37 This launches Safari and it takes you to the Google Maps page where you can see
01:40 where that address is. And it turns out that my friend lives at
01:44 the Chicago School of Art. In addition, you can copy the mailing
01:49 label and you can copy a map of the URL. If you like to send somebody a map for the
01:54 address, simply choose this, send them that link and then they can see where the
01:57 address is. Hidden?
02:02 Yes, they are. Helpful?
02:04 Absolutely.
02:05
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Uses for Smart Groups
00:00 By now you're certainly aware that you can create groups of contacts within the
00:03 Contacts Application. What you may be less sure about is
00:07 creating smart groups, and how to put those smart groups to the best use.
00:11 That's what we'll look at now. In Contacts I'll create a new smart group.
00:16 By going to the File menu and choosing New Smart Group.
00:21 Like mail rules, you see a condition along with a Plus button that tells you that you
00:24 can create additional conditions. So let's start with something easy, for
00:29 example, on your Mac you may want to have all your contacts with you.
00:33 But that's not necessarily the case with an iPhone.
00:36 On your iPhone you really want those contacts that have a phone number and
00:39 perhaps an email address. You might also like to add their work address.
00:44 So let's create three conditions that include those items.
00:47 So first, we'll name this Phone email address.
00:56 I select Phone in the first condition and choose is set.
01:01 Add another condition, Email, is set, and add one more condition.
01:13 And as you might guess, Address, is set and click on OK, and here is my Smart Group.
01:23 Each one of these contacts has a phone number, an email address, and a street address.
01:33 I might then choose to sync this group with my iPhone, because that's the kind of
01:38 information I need about contacts in my iPhone.
01:42 Now let's create a smart group to highlight companies.
01:45 So here are all my contacts, once again, New Smart Group, and I choose Company, is
01:57 set, add a condition Name, is not set. Now why did I do this?
02:08 This helps weed out any contacts that have a company entry, as well as an employee name.
02:13 In this case, I just want to see companies, click on OK.
02:17 Here's my companies Smart Group, and here are those contacts that are just
02:22 companies, no names attached. You can also use the Smart Group to gang
02:29 together a group of regional contacts. So let's create yet another New Smart Group.
02:34 I'll call this one Zip, and from Other, I choose ZIP.
02:40 I want only those contacts that are in the zip code, which I've just made up, 55555,
02:47 and OK. And sure enough, both my contacts have a
02:51 zip code of 55555. I can do something similar with area
03:00 codes, Phone contains 555. And here are my contacts that have 555 in
03:10 a row in the phone number. And of course, there's the Note Field,
03:15 that can be really helpful. You can put anything you like in here.
03:19 And then use a Smart Group to gather together those contacts that include that note.
03:23 For instance I could add members of my Keggling Club, by adding Keggling in the
03:28 Note field. So New Smart Group, call it keggling.
03:34 Choose Note, Contains, keggling and OK. And here are the five members that are
03:45 part of my Keggling Club, yep, Bubba too. And because Smart Groups are updated
03:55 dynamically when I add keggling to a Contacts Note field, they're automatically
03:59 added to this group. So currently, I have five members.
04:03 Let's add somebody else, see John, now, here is an excellent keggler.
04:12 I've added him, I look at my Keggling Smart Group and sure enough, there's John.
04:19 Note that in this case, I didn't have to click on the Edit button to add a note,
04:23 which is a real inconvenience. And there you have a few helpful smart groups.
04:29 Take the time to explore Smart Groups Conditions on your own.
04:32 And I'm sure that you'd find ways to take advantage of this feature.
04:35
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4. System Preference Tips
Zooming tricks
00:00 As you may have heard or even experienced, at around age 40 your eyesight takes a
00:04 turn for the worse. Now, there are things that you can do
00:07 outside of your Mac to help. First of all you could move your monitor
00:10 closer to you and you can get a pair of computer glasses.
00:14 But, your Mac can also lend a hand via a system preference.
00:17 Let's see how this works. So, I'll go to System Preferences.
00:22 And I'll select Accessibility and I make sure that Zoom is selected.
00:28 This window is broken into a couple areas. At the top you see an option for using the
00:32 keyboard to zoom in and out. So let's enable that and I'll show you
00:36 what it looks like. If I want to zoom in, I'll press
00:40 Cmd+Option+Equals, where there's a plus sign above that, and as I do it moves in,
00:47 in increments. And then to zoom back out again, will be
00:53 Cmd+Option+Minus and we're back out. Now as you do this you can choose toggle
00:59 smoothness on or off. Now currently it's on, so text still looks
01:04 pretty good. It's a little fuzzy but not bad.
01:08 But I'll turn that off and let's see what it looks like now.
01:15 See as I go in the text gets pixelated. Now why would you choose one or the other.
01:18 Well if you like smooth text of course you want to leave this on.
01:21 But it takes more processing power to have that text smooth.
01:26 So if you want this to happen more quickly.
01:27 You might choose to turn that off. Meantime, I'll turn it back on, better.
01:32 And we'll zoom out again. Now I'm going to click on the More Options button.
01:38 And you see when I do that, I can choose a range for rapid zooming in and out.
01:43 Now currently, they are both set to zero. But let's set maximum zoom, make that 10,
01:48 and I'll press Cmd+Option+Equals. See I move way in when I do that.
01:57 And then press Cmd+Option+Minus. And I move back out again.
02:00 Lets make something smaller, say 4. And you see this zoom isn't quite so massive.
02:11 And for now we'll click Done here. You can also use a track pad or the scroll
02:15 wheel or scroll ball on a mouse to zoom in and out.
02:21 You do that by enabling Use Scroll Gesture With Modifier Keys to Zoom, and the Ctrl
02:25 key is the default modifier key. So I'm going to hold down the Ctrl key,
02:30 and I'm going to zoom in and out by taking two fingers on my track pad, and pushing
02:34 up and pushing down. Now, the way this works is, it will zoom
02:39 in wherever my cursor is. So, a cursor's over there and it zooms in there.
02:43 Put it over my hardrive, and it zooms in here.
02:48 Put it back on the setter and that's how it zooms in.
02:51 Again, I can choose to smooth images. That's on now.
02:56 I can turn it off and things are more pixelated.
03:01 And if you're using the keyboard for something for example, you're typing in a
03:04 word processing document. Your cursor's somewhere in that document
03:07 and when you zoom in it will zoom in on that cursor.
03:10 Now the way we're zooming is called Fullscreen.
03:13 That means when I zoom in the entire screen zooms in and when I zoom out the
03:17 entire screen pulls back. But you can also choose to zoom Picture-in-picture.
03:23 When you do that, a little magnifier appears and this will follow the movement
03:27 of your cursor. So if I want to zoom in on just a small
03:32 element, I would choose this option. Now when I've done that I also have the
03:37 option to change its Size and Location. So I'm going to Adjust Size and Location.
03:43 Now I'm free to adjust its size, I'm going to drag it to either side and then
03:47 I'll click on OK. Now when I do this the magnifier stretches
03:52 across the entire screen. So now you have something very much like a
03:59 magnifier bar that a lot of people use to read books in print or newspapers.
04:07 So the entire screen doesn't need to be zoomed just the area that you want to
04:09 focus on. I'll click down and I will zoom all the
04:16 way out and that makes the magnifier disappear.
04:19 Now let's go back to Fullscreen and click on More Options.
04:22 The three options at the bottom of this sheet are important.
04:27 By default when you zoom in, the window moves only when you move the cursor off
04:32 the side of the screen like so. But I can also choose to have it move
04:38 continuously with a pointer, so as I move the cursor around the window moves too.
04:43 And finally I can configure it so that the pointer is at or near the center of the screen.
04:50 So I move my cursor around. And you see that the cursor stays pretty
04:55 close to the center of the screen. I prefer the default, so that I can move
05:01 around by going to the edges of the screen.
05:07 And I will zoom back out and click on Done.
05:12 Zooming isn't just for those who have some difficulty seeing.
05:14 Matter of fact I often use it in presentations, when I need to draw
05:17 people's attention to something I'm showing.
05:21 Whether you use zoom for your benefit, or that of your audience, I think you're
05:24 going to find these tips helpful.
05:26
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Caps lock begone!
00:00 This is a really quick one, but if you're like me, this is one of the most useful
00:03 things you can do to your Mac. Do you ever find yourself in a position
00:07 where you accidentally bang on the Caps Lock key and you suddenly typing in all
00:11 capital letters? Me too, and I hate it.
00:16 But it never happens any more, and it doesn't because I've launched System
00:20 Preferences like so. I've selected the Keyboard System
00:25 Preference, I've made sure that the Keyboard tab is selected, and I click the
00:29 Modifier Keys button. When I do that, I can now click on the
00:34 Caps Lock pop-up menu and change this to No Action.
00:39 And what that means now, is I can bang on the Caps Lock key from now until doomsday
00:43 and it's not going to do anything. So, if I accidentally hit it, nothing will happen.
00:49 If I hit it on purpose, nothing will happen.
00:52 So, if I want it back on, I have to come back here to turn it on again.
00:56 But, I hardly ever use the thing, so I do turn this off and I find it extremely helpful.
01:02 Now, by the way, if you're a mischievous sort of person, who has access to another
01:06 person's Mac, that's up and running. You could rearrange the Cmd+Option and
01:10 Ctrl+Modifier Key. So, for example, you know, I'm sitting at
01:13 Joe's computer, and he's stupidly left it on, so that I can access it.
01:17 And I say Joe guess what, your Option key is now going to be your Cmd key and your
01:21 Cmd key is now your Option key. And the Ctrl key is not going to work at all.
01:26 Now, this is completely evil. This is a terrible thing to do, so you
01:30 know, you should be prepare to put it back the way it was when they start tearing
01:34 their hair out. but anyway, evil, if you, if they got a
01:39 sense of humor, go ahead. Otherwise, don't do it.
01:42 actually there is one other way that this can be helpful.
01:46 If someone you know is just switching over from Windows, or you're that person, you
01:50 can swap the Ctrl and Cmd keys. So, you would make Cmd be Ctrl and Ctrl
01:56 would be Cmd. You might do this because you're used to
02:00 issuing commands by holding down Ctrl. And this way you'll feel more at home, if
02:05 you're coming from Windows, where you did that.
02:07 Still, you won't be doing things the Apple way and honestly, you should just change
02:11 the way you work, but if you find that difficult, knock yourself out.
02:16
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Scheduling start-up and shutdown
00:00 Many of us are making efforts to save energy, whether to lower our utility bills
00:03 or because it just seems like the right thing to do.
00:05 Mountain Lion can help in this regard. Plus, knowing this trick you can be sure
00:09 that your Mac is up and running when you're ready to begin the day.
00:12 The trick is to open System Preferences, go to the Energy Saver preference, click Schedule.
00:19 And here's where you schedule Start up or wake, as well as Sleep, Restart, or Shut
00:24 Down and it works like this. Enable Start up or wake, and then choose
00:30 the days and time that your Mac will wake up or start up.
00:34 So this can be Every Day, Weekdays, Weekends, or you can choose specific days
00:37 of the week. We'll leave it at Every Day.
00:41 And I can decide what time I want this to wake up, let's say 8 a.m., done.
00:47 Enable the next option, and here you have the opportunity to change your Sleep,
00:51 Restart or Shut Down settings for the schedule.
00:55 Again, let's make it Sleep, Every Day at 10 p.m., and, I click OK.
01:04 When I do that, my Mac will dutifully wake up in the morning at 8 a.m., and it will
01:09 go to sleep at 10 p.m., every day. There are a couple of other options here
01:15 that you should pay attention to. One is Wake for Wi-fi network access.
01:19 Now, if you're looking at your Mac, you may not see these exact words.
01:23 It may be Wake for Ethernet or Wake for network activity or something like that.
01:28 But the idea is this, let's say that I've used this schedule and my Mac has gone to
01:32 sleep at 10 p.m. Well, at 1 a.m., I may be working late and
01:35 I need access to this computer from another one of my Mac.
01:40 Maybe I want to share the screen, or I want to get a file from it.
01:43 When I access it over the network, this will cause the Mac to wake up, and then I
01:47 can use it. So with this option on, I have access to
01:50 my Mac over the network. If I turn it off, it won't wake up, and
01:54 then there's this very specific setting that you're only going to find on a Couple
01:57 of Macs. And these are very recent models, and
02:01 that's the, Enable power nap while plugged into an adapter.
02:05 What this does is when my Mac is asleep, and this happens to be a Macbook Air.
02:09 I can close the lid and put it to sleep, but while it's sleeping it can still so
02:12 some things. For example, it can continue to backing up
02:15 to time machine. You can check for new email, if there's a
02:18 calendar update, it will take that, and if there are other iCloud updates, it will
02:21 take that as well. Then when I wake the machine up, all these
02:25 things will have happened while it's been sleeping.
02:28 Now, all this is likely to bring up the question, in regard to energy use.
02:32 Is it better for me to Shut down my Mac every night and then start it up in the morning.
02:37 Where startup can use a fair bit of energy in the first 90 seconds or so, or is it
02:40 better to leave my Mac running but sleeping?
02:43 Well, it depends on the kind of Mac you have.
02:46 If you have a Mac Pro, which uses a bit more power when sleeping than maybe a laptop.
02:51 Over the long haul you'll save some energy by shutting it down at the end of the day.
02:55 But what we're really not talking about a lot of power.
02:58 So it's perfectly okay at the end of the day to have your Mac go to sleep and then
03:01 wake it up in the morning. You won't wind up using a lot of excess energy.
03:06 However, what you don't want to do is leave the thing running, full bore all
03:10 night when you're not using. You are going to suck up a lot of power,
03:14 particularly if you're using something like a Mac Pro, which really does use an
03:16 awful lot of power. And that's using the Energy Saver
03:20 Preference to create a schedule.
03:22
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Copying files via Bluetooth
00:00 When we think of Bluetooth, the short range wireless networking service, we tend
00:04 to think in terms of wireless keyboards, mice, headsets and speakers.
00:08 But Bluetooth can also be used to copy files between devices.
00:12 Now, you may wish to do this when you have two computers nearby and they must be
00:15 nearby because Bluetooth only works up to about 30 feet.
00:20 And you can establish a network some other way.
00:22 A lot of people think that doing this requires a lot of pairing of devices and
00:26 entering codes and so on and so forth. In fact, it's not that hard.
00:31 Just do this. On the receiving computer, you want to go
00:35 to System Preferences > Sharing. And then, make sure that Bluetooth Sharing
00:40 is switched on. Then, you can close System Preferences.
00:44 Now, you want to go to the utilities folder.
00:46 And the quickest way there is through the Go menu to Utilities.
00:50 And then, you want to locate Bluetooth File Exchange, which is right here.
00:54 Now, grab the document that you'd like to copy over the Bluetooth Network and drag
00:58 it on top of Bluetooth File Exchange. When you do that, up pops this window and
01:03 it will look for any Bluetooth devices nearby.
01:07 Now, it happens that my MacBookPro is here, so I'll select it and then I'll
01:10 click on Send. Now, these devices haven't talked to each
01:14 other before and so I'm presented with this code.
01:17 And basically what it's saying is do these two numbers match on each computer?
01:22 So, on the receiving computer, I say Yes. And I say the same thing on the sending computer.
01:27 So now, on the receiving computer, I have to say, okay, I'll take that document by
01:31 clicking on Accept. When I do that, the document transfers over.
01:41 Okay, so you've seen it from the sending end, let's see what it looks like when
01:44 you're receiving such a file. So, I have my MacBook next to me.
01:48 I'm going to drag a file on top of Bluetooth File Exchange on that computer.
01:53 I'll select the MacBook Air which is what you're looking at, and click on Send.
01:58 Here is the code. I click Yes on the sending computer and
02:01 here on the receiving computer Yes again. Now, I'm asked to accept that document.
02:06 I can accept all if there are multiple documents, but in this case I have just
02:10 the one. So, I'll click on Accept.
02:14 And now, I have my document, and by default it goes in the Document's folder.
02:21 Note that there was a little trickery here and that trick is this.
02:25 I stopped the recording in the middle of this movie so that I could remove the two
02:28 devices from each others Bluetooth set up. So that they weren't aware of each other.
02:32 I wanted to be able to show you those codes both sending and receiving.
02:36 However, once you've done the code thing once, you'll never see those codes again,
02:39 because the Macs are aware of each other, and you don't need to verify that relationship.
02:44 The file will just send, it's just a matter of the receiving computer saying,
02:47 yes, I will accept it, and then the file is transferred over.
02:51 And that's Bluetooth transfer.
02:52
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About Target Disk mode
00:00 Target this mode is a way to access the startup drive on one computer, as if it
00:03 was just another external drive. I find this most useful for
00:07 troubleshooting and repairing startup drive on that other computer.
00:11 For example, I'll launch Disk Utility on this computer.
00:14 I'll select the startup drive that I'm using.
00:18 And you note down here, I can verify the disk, but I can't repair it.
00:22 And the reason is because you can't repair the drive that you boot from.
00:26 So, what if this Mac is having problems, how do I repair the thing?
00:30 Well, one way to do this is to boot from the restore partition, and then run Disk
00:33 Utility from there, and it would talk about that in another tip.
00:37 It's a good solution in some cases, but not all.
00:40 For example, sometimes you need to use better tools to repair that Mac.
00:44 In that case, I might want to boot into Target Disk Mode, so that I can better
00:47 repair the other Mac. You engage Target Disk Mode by stringing
00:51 either a FireWire or Thunderbolt cable between your Mac, depending on what kind
00:54 of ports you have your Mac. If one has just a Thunderbolt connector,
00:59 as does a MacBook Air. And the other has a FireWire port, as does
01:02 my MacBook Pro, then you have to use a Thunderbolt FireWire adapter, which is
01:06 what I have connecting my two Macs now. Then on the Mac that you want to repair,
01:11 you go to System Preferences. Select Startup Disk and then you'd click
01:18 on Target Disk Mode. Another way to do this is to simply to
01:22 restart the Mac and hold down the T key and it will boot into Target Disk Mode
01:24 that way. I have another Mac here.
01:28 I'm going to boot it into Target Disk Mode by clicking on its Target Disk Mode button.
01:32 Click on the resulting restart and that Mac will restart in Target Disk Mode.
01:40 That Mac was restarted. On its screen you see a gray screen along
01:44 with a FireWire icon that kind of moves around every so often.
01:47 Just as it would on a screensaver. On the host Mac, here's the Startup Drive
01:53 of that Mac. I can open it and treat it just like any
01:56 other external drive. And most importantly for my purposes.
02:00 I can launch Disk Utility, select that drive and then repair the disk.
02:10 And if I don't want to use Disk Utility, I can use some other utility, say
02:14 DiskWarrior or something like that to repair that disk.
02:18 And that's Target Disk Mode. A handy technique for repairing one Mac's
02:22 drive with another.
02:23
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Working with group accounts
00:00 This is one of those tips that won't apply to everyone, but for those who can use it,
00:04 it can be a godsend. Specifically, I want to talk about the
00:07 virtually unknown group account. And in order to do that, let's go to
00:11 System Preferences. Select Users & Groups.
00:17 Click the lock icon, enter an administrator's username and password, and
00:21 click unlock. Now, I'm going to create a new account by
00:25 clicking on the plus button and I'm going to choose the Group kind.
00:32 I'll give it a name, and click Create Group.
00:38 Now, when I do this, a list of all the users who are configured on this Mac appears.
00:42 And I can select accounts that I want to be part of that group.
00:45 So, in this case, we're going to make Christian Fletcher part of the group and
00:48 Peter Philpott. And then I will close out System Preferences.
00:54 So, what exactly can you do with this account?
00:56 Well, let's start with what you can't do. You can't log into it.
00:59 That's not the point. Rather, it's for granting access to shared
01:02 folders, like so. So, on my Mac's hard drive, I'm going to
01:06 go to the User's folder. The shared folder and then inside this
01:10 folder, I'm going to create a folder. And I'll call it My Cool Stuff.
01:19 And inside that folder I'll create yet another folder and I'll call that, This is
01:24 what's here. Let's back up a window so I can see My
01:28 Cool Stuff folder. I'll select it and I'll press Cmd+I to get
01:32 to the info window. What I want to look at is the sharing and
01:36 permissions area at the bottom of the window.
01:38 I'd like to add an account, and what I'm going to add is My Group.
01:44 So, here's My Group, and I'll click Select.
01:48 It tells me it's Fetching. But I suspect that at any moment now, it's
01:52 going to say, My Group there. So, what I'm going to do now is change
01:55 that to Read & Write so that group has Read & Write privileges.
02:00 And for everyone, I'm going to say, No Access.
02:04 So, what's going to happen here, is that those people that belong to My Group will
02:07 be able to get into this folder, put things in it, take things out of it, and
02:09 edit the documents that are in it. And I'll close the info window.
02:16 And I'll close that folder. I'm now going to switch to another account
02:19 that doesn't have access to this folder. Okay, now, I'll switch to the Art
02:24 Department account. Let's see what happens.
02:27 Here's my hard drive. Here's Users.
02:30 Here's my Shared folder, where I created that folder, and whuh oh!
02:34 Look, this little icon indicates I can't get in there.
02:37 It's locked. If I try to double-click on it to open it,
02:39 I'm told I don't have permission. And why is that?
02:43 Because when I created the folder, I granted permission to My Group, and that
02:48 Art department is not part of the group, so they're locked out.
02:55 Now, lets switch back to my main account. Okay, so I can get into this folder if I'm
03:01 sitting at the Mac and logged in with an account that's a member of the group.
03:05 It's mildly helpful. Isn't there something more that you can do
03:08 with this? Well there is.
03:10 The real power here is that this group also works for those who log in remotely.
03:14 And I'll show you how this works. On my MacBook Pro across the room, I've
03:18 created a group account. So, here's my MacBook Pro, I'll disconnect
03:23 from my main account. I'll connect, and I'm going to log in with
03:28 an account that has access to that Shared folder.
03:32 And connect. Here's the hard drive, here's the User's
03:36 folder, here's the Shared folder and here's my For the Group folder, this is a
03:42 shared folder. I can open it and I can see the contents
03:48 inside because I have Read & Write priveledges for this account.
03:52 Now, let's see what happens when you're using an account that doesn't have privileges.
03:56 So, I've disconnected from that, I'll connect again with a different account.
04:00 Connect. Hard drive > Users > Shared and here is
04:07 that For the Group folder. I double-click on it and once again, I'm
04:13 told that I don't have permission to access the contents of this folder.
04:19 So what? So, this means that you can configure one
04:23 of the Macs you have in your home or your office.
04:26 It's a kind of file server where you can grant access to different groups.
04:29 For example, in the publishing business you might create a shared folder for the
04:32 editorial members of the organization. Another for the Art Department, and yet
04:37 another one for the people who handle the web.
04:39 It's an easy way to organize files and make sure that only those who need them
04:43 can touch them. And that's the point and power of the
04:47 Group Account.
04:48
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Using a remote disc
00:00 In Apple's view the CD and DVD are things of the past.
00:03 You can get music, movies, and software from the iTunes store or Mac apps store,
00:07 so why would we need these silvery disks? Well, oddly, some people still find value
00:12 in ripping their audio CDs and installing older software that's housed on removable media.
00:17 And yes, I'm being sarcastic. There's a feature that's part of OS10 that
00:21 can help with one of these issues. It's called Remote Disc, and it will allow
00:25 you to install CD or DVD based software from one Mac to another.
00:29 It doesn't, however, support audio CDs or video DVDs.
00:33 For those situations, you'll have to pungle-up for an external media drive,
00:37 which you can purchase for around $35 in the US.
00:40 It works this way, what we're looking at right now is my MacPro.
00:45 This happens to have a media drive on it and I have a disk in that drive.
00:48 I go to System Preferences, I select sharing, and then I enable the DVD or CD
00:55 sharing option. Now, the software disks that I have in my
01:00 media drive are accessible to other Macs on the network.
01:03 Before it closes out, note the, Ask me before allowing others to use my DVD drive.
01:07 If you don't want just anybody using your media drive, you want to leave this option on.
01:12 However, if it's just you, you can turn this off.
01:15 To make a point, I'm going to leave it on for now, and we'll quit System Preferences.
01:21 And now, we'll move to my Mac that doesn't have a media drive.
01:23 On the driveless Mac, open a Finder window.
01:29 Select Remote Disk and you'll see any Macs in your network that have an available
01:33 disk as well as have Disk Sharing turned on.
01:37 So I just double click on this Mac. And then I have to click the Ask to use button.
01:44 Just click Accept on that other Mac and the disk becomes available to you in the
01:47 diskless Mac. From here I can just double-click on the
01:50 disk and it will mount just as if it were inserted into the Mac that I'm currently using.
01:55 From here, just run the installer as you normally would.
01:58 Now, it could be slow-going because it's doing all this from a disk that's slow to
02:02 begin with and it's doing it over the network, so be patient.
02:06 And that's Remote Disk.
02:07
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Creating the 24-hour clock
00:00 Hey, sailor, new in town? If so, you're probably a little frustrated
00:04 with your Mac's 12-hour clock. You've been working with what we in the US
00:08 call military time, which in other parts of the world is the way time is normally told.
00:13 And this whole am, pm thing may seem a little inefficient, so let me help with that.
00:18 Go to System Preferences. Choose Date & Time.
00:23 I'll make sure that the Clock tab is selected, and I enable Use a 24-hour clock.
00:30 When I do that, sure enough, the menu bar clock changes, so that it's reading in
00:34 24-hour time. Now, I could leave this as the world's
00:37 shortest tip, but let's explore a bit. I'll launch Calendar.
00:41 And I choose my new event here, and let's edit it.
00:45 So Cmd+E to edit. wait a minute.
00:48 I've got my event, it goes from 12, but it should be going to 14, right, because I'm
00:52 using a 24-hour clock. Well, that changes only for the menu bar
00:58 clock, it's not the entire system. So, I have to make that change as well.
01:03 I do that by going back to System Preferences.
01:05 I'll click Show All. And now I choose, Language & Text, and
01:08 then the Region tab. My region currently is the United States,
01:13 because that's where I am. But I can alter the time and create a
01:17 custom region. So, I do that by clicking on customize,
01:21 and then I'm going to change my clock hours up in these four fields here.
01:28 Click the first hour and I'll choose either zero through 23 or 00 through 23
01:32 depending on what kind of 24-hour clock you like.
01:36 I'll choose the first and I'm going to change each one of these fields.
01:43 I also don't need AM and PM, because I've got a 12-hour clock.
01:46 So, I'll select each PM, and make it dissappear.
01:55 I'll click OK, and let's see what's happened to the calendar.
01:58 Well, look at here, no longer is my event ending at 2 p.m., instead, it ends at 14:00.
02:06 If I click on it, I see that these times as well, are in 24 hour time.
02:11 And note, no AM or PM here because again I have a 24-hour clock, so 14:00 is
02:18 obviously 2 p.m. If I don't want things to stay this way,
02:24 all I have to do is go back to the Region menu, select United States and everything
02:28 is back the way it was. I can also go back to Date & Time.
02:35 Disable this option, and my 12-hour clock is back.
02:41 But the broader lesson here is that if you prefer to see dates, times, and numbers in
02:45 a format other than the default for the country you're in, you do it within the
02:48 Region tab of the Language & Text preference.
02:53
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Creating the private Mac
00:01 If you and your Mac live in a tidyish cave miles and miles away from other people,
00:04 this movie is not for you. If, however, your Mac is surrounded by
00:09 others, and that would certainly be the case for a laptop that you haul from place
00:12 to place. You should take some measure to ensure
00:16 that it's dated deliciousness isn't something that can be enjoyed by all.
00:20 In short, I'm going to show you how to keep your Mac as private as possible.
00:24 Much of this can be done through System Preferences.
00:26 So off we go to System Preferences and the first thing we're going to look at is your
00:31 Users and Groups. Specifically, I want you to look at your
00:36 account, and then think about your password.
00:40 If you're using a password as easily guessed as your name, the word, password,
00:44 or 1, 2, 3, 4, 5, 6, and 6, 5, 4, 3, 2, 1 is no trickier.
00:49 You're setting yourself up for heartbreak. Click Change Password, and you have the
00:55 opportunity to change your password. So you would type in your old password
00:59 which I hope was not password, but maybe it was and you type that in.
01:03 Then please type in something that's more difficult to guess and then Verify that
01:08 and then click on Change Password. Now if you're having a hard time coming up
01:12 with a password that you think is going to be difficult to guess, click on this Key button.
01:19 When you do this, the Password Assistant appears.
01:22 Now you can have it automatically generate passwords for you, or various types.
01:27 So there's Memorable, Letters and Numbers, Numbers Only, Random, and FIPS-181
01:31 compliant, which sounds very scary and probably is great.
01:35 for now let's just look at memorable, this is a password that may stick in your brain.
01:40 If you don't like the one you see, you can scan down a list and see more.
01:46 And if those don't work, you can choose More Suggestions.
01:49 Also, you can change the Length of your password.
01:53 So, Click and Drag and you can create longer passwords if you need to.
01:58 And then there's a quality bar down here that will give you an idea of how likely
02:02 this is to be guessed. A high rating means it's going to be tough
02:07 let's drag it down here to say 8 characters.
02:10 And you notice the quality changes so that it's like (SOUND), that's okay, but not great.
02:18 So we'll close that and we'll cancel, because actually I have a very good password.
02:22 Now, I need to unlock this to show you one of the things, so I will click on the Lock
02:26 icon, enter my Password, click Unlock. Then there's this option, Allow user to
02:32 reset password using Apple ID. Unlike your login password, your Apple ID
02:37 is out there on the internet. Now, Apple does its level best to lock
02:40 these things down. But there are some highly savvy cyber
02:43 criminals out there. Should your Apple ID and password be
02:47 compromised, this option provides a way into your Mac.
02:50 Unless you have a very faulty memory, you should turn this off.
02:56 Let's go to Security and Privacy, and we'll look in the General tab.
03:01 I would suggest that you stick with the Default setting, which is require a
03:04 password immediately after sleep or screensaver begins.
03:08 And that means if you're using a laptop and you close the lid and it goes to
03:12 sleep, when you lift that lid you have to enter a login password.
03:17 This can keep other people out, even maybe a disgruntled teenager.
03:21 I would also disable Automatic login. If you don't have this on and you start up
03:25 your Mac, it will automatically log into your account, which is a terrible idea if
03:28 other people can get to your Mac. Now, let's click on Advanced, and there
03:34 are a couple of other options here. The first, log out after X minutes of
03:39 inactivity, is another one that you should pay attention to.
03:42 Again, if you're Mac is out in public somewhere, enable this option and set a
03:46 time limit that is reasonable for the way you do your work.
03:50 If you routinely sit in front of your computer and do nothing for half an hour,
03:53 if you set this to 15 minutes, that's a poor setting.
03:56 However, you may want to change that to say 45 minutes and then it will log out.
04:02 This is for those instances when perhaps you've forgotten to put your Mac to sleep
04:05 or kicked in the screensaver. So you have to enter a log in password
04:10 when your Mac wakes up, or you take it out of the screen saver, and then there's file vault.
04:19 If you're an international man or woman of mystery, you might also consider switching
04:23 on file vault. This automatically encrypts the data on
04:26 your drive. In order to decrypt files, you're going to
04:29 need your login password or a recovery key.
04:33 Now if you forget both of these things, your data is locked Down tight and you're
04:36 not going to get it back. FileVault is tricky enough in that it
04:40 leaves the small possibility that you may lose all your data if you forget
04:43 passwords, that I don't recommend it for everyone.
04:48 If you're carrying company secrets, absolutely, you should turn this on.
04:51 If it's just the general stuff that most of us carry, it may not be worth the risk.
04:56 Now let's go to Safari, if you don't want to leave tracks as you traipse around
05:01 the web, you should go to the Safari Menu, and Choose Private Browsing.
05:08 This is a per session setting, meaning that if you quit Safari and start it up
05:11 again, you'll have to enable Private Browsing again.
05:14 With this on, sites you visit won't be added to Safari's history.
05:21 Now, let's go to Safari's Preferences, and click Privacy.
05:27 Within this preference, you have the opportunity to Remove Cookies, which are
05:30 little bits of data that websites will implant in your browser.
05:35 So that when you return, it's easier to use that website.
05:38 Now, some cookies are for advertising and that kind of thing.
05:41 If you want to remove all your tracks, one thing you can do is click on Remove All
05:44 Website Data, and that wipes out all the cookies in Safari.
05:48 Or if you want to be more selective, click on Details, select the cookies that you
05:52 want to delete and then click on Remove. If you'd like to avoid accumulating
05:59 cookies altogether, in the Block cookies area, enable Always.
06:05 Note, however, that there are certain sites that won't work properly unless you
06:09 allow them to set their cookies. For example, a video streaming site, it
06:13 won't stream its video, because it needs to set a cookie.
06:18 One other setting, I always turn on Ask Websites Not to Track Me.
06:21 Problem is that this is completely voluntary.
06:25 I can ask websites not to track me, but they don't have to honor that request.
06:28 I hope they do, but they don't all do this.
06:31 Still, it may improve over time, so go ahead and set this.
06:34 Now let's take a look at Passwords. Here you see a list of sites that you've
06:39 stored passwords for. You can view these passwords only by
06:42 enabling Show passwords and then entering your login password.
06:46 But even if you can't see the passwords themselves, this list indicates sites that
06:49 you've visited. If you'd like to clear the list, just
06:53 click on Remove All, or you can select individual passwords and click on Remove.
06:58 If you don't want more of these things in the future when prompted to memorize a
07:01 password, simply decline. And with that, your Mac and web habits are
07:06 pretty well secured from prying eyes.
07:09
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5. Finder Tips
Useful Smart Folders
00:00 You're likely aware that in the Finder, you can create Smart folders.
00:03 These are essentially saved searches that are dynamically updated as files do or no
00:07 longer meet the folder's conditions. In this movie, we'll build a few new Smart
00:11 folders that I think you're going to find helpful.
00:14 So, we'll start by going to the File menu and choosing New Smart Folder, or you can
00:17 press Cmd+Option+N. And here's our New Smart Folder window, I
00:21 tend accumulate a lot of stuff on my Mac and so fill up its hard drive.
00:26 So I create a Smart folder that looks for files that consume a lot of space, with
00:30 the idea that I can throw them away, or archive them on another drive.
00:35 To do that I just click on the Plus button, click on the first condition and I
00:38 need a size rule, but there isn't anything here.
00:43 So I choose Other, and in the Search field, I'll enter size, and sure enough,
00:47 here's File Size. I'll select it and click OK.
00:52 So, I want file size is greater than 500 MB, and here are those large files.
01:02 All I have to do at this point is click Save, give it a name, and it appears in
01:08 the sidebar. So on down the road, if I find that I'm
01:14 running out of hard drive space, I would select a Smart Folder, see what's in
01:17 there, and see what I can archive or delete.
01:22 I also like to have a view of documents I've recently created or worked on.
01:26 So, again, I create a new Smart Folder, click the Plus button, Kind is Document.
01:35 Now this time I'm going to create another condition, but I'm going to hold down the
01:39 Option key and I'll tell you why in a second.
01:42 Hold that option and that plus button changes to an ellipses.
01:46 When I do that, something new is introduced.
01:49 This popup menu here that reads, Any, All or None.
01:53 Without using this Option key trick, all the conditions you create must be met for
01:57 an item to appear within a Smart folder. Using the Option key, they don't all have to.
02:04 It could be Any or it could be None. Now I'll configure three date conditions.
02:09 So the Last open date is within 7 days, click Plus.
02:13 Last modified date is within the last 7 days, and Plus once again.
02:17 And Last created date is within 7 days. And now I have a list of documents that
02:23 includes any that I've opened, modified, or created in the last seven days.
02:28 Once again, I'll click on Save, give it a title, and Save it, and here it is in the sidebar.
02:38 Now, wait, suppose I don't want any movie files to appear here, I can modify it.
02:42 So, I will right-click, choose, Show Search Criteria.
02:46 Once again I'm going to hold down the Option key, and click the Plus button,
02:51 which is now the ellipsis button, across from Kind.
02:57 I will say None, Kind, is Movie. When I do that, all the movie files
03:09 disappear from my search. Because I've told it to look for Kind
03:14 Movie, and not include them by using this None popup menu here, and I can Save that.
03:23 I also download a lot of stuff and its helpful to me to have a list of recently
03:26 downloaded items. In this case we're not going to go to the Finder.
03:30 Instead I'm going to open up a Finder window I'll go to Downloads.
03:35 And now, I'll chose Find, not New Smart Folder, but Find from the File menu.
03:36 I now click Download so that my search is restricted to the Downloads folder only.
03:50 I now click on the popup menu and then choose Other.
03:53 I then enter date, and what I want is date added, and here it is, click OK.
04:02 Date added is within the last let's say 30 days, and up pops a list of items that
04:06 were added to my downloads list in the last 30 days.
04:12 We'll Save that, and it too appears in the sidebar, and I'll Close this window.
04:24 Let's do one other thing with this sheet for more advanced users.
04:27 Here's the set up, applications have preference files that when mocked up can
04:31 cause problems for the application. Every so often you may need to remove one
04:36 of these files and restart the application, so that it can create a new
04:38 and clean one. I've created a Smart folder that provides
04:42 me with a list of these files. You create it this way.
04:45 Hold down the Option key and click on the Go menu in the Finder, and you'll see a
04:49 new entry there that's library. Select that, I'll bring this over here and
04:56 expand it a little bit. And we'll go down to the Preferences
05:02 folder, I'll open that. Now I'll press Cmd+F, and that brings up
05:07 the searching window. I select Preferences, just so it searches
05:12 that folder. Click on Kind, go to Other, and I'll enter system.
05:20 And here's System Files, the only entry there, and click OK.
05:23 I want System Files to be included. Normally, these files will not show up in
05:31 a search, so you have to add System Files as a condition, and make sure that they
05:34 are included in the results. I'll then create yet another condition,
05:41 back to the Other menu. And this time, I'm looking for extension.
05:46 And here it is, file extension; l'll add that.
05:53 And the file extension I'm looking for is plist, P,L,I,S,T.
05:58 And these are the preference files that are within the preferences folder.
06:02 These are the ones that I may occasionally wish to delete, so that I can create a new one.
06:06 There are quite a few them but it does save me a trip from going to the Library
06:09 folder and then the Preferences folder with it.
06:13 With the Smart folder I can go directly to them.
06:18 So I'll Save that, call it Plist, and it's saved in the sidebar.
06:24 And with that, I've shown you enough that you should be able to construct some
06:27 helpful Smart Folders of your own.
06:30
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Hidden tricks of menu bar icons
00:00 Normally, in these movies, I hide my Mac's menu bar icons because I don't want them
00:03 to distract you. However, since this movie is all about
00:07 tricks you can perform with these things, they're fully exposed.
00:11 You know that when you click on these things, you have access to other settings.
00:15 For example, if I were to click on this Sound menu, I have the option to adjust my
00:19 max volume up or down. I'm not going to bother you with the
00:22 obvious stuff. Instead,, I want to show you the power of
00:25 the Option key when coupled with these menus.
00:29 So, let's go back to the Sound menu and I'll hold down the Option key.
00:32 Note when I do it, no longer is the slider there, but instead, I see any output and
00:36 input audio devices that I can use with my Mac.
00:41 Also, there's a command for going directly to the Sound Preference.
00:46 If you have a laptop you'll see a battery icon.
00:48 Without the option key, you see the state of the battery and you can do things like
00:52 show the percentage, and you can also open the energy saver preference.
00:57 However, I'll now hold down the Option key and now I can determine the condition of
01:02 my battery. Is it functioning properly?
01:06 Normally, this is something I'd have to go to the System Information application for,
01:09 but because of the Option key trick, I can see it right here.
01:14 And then there's Time Machine. It tells me the state.
01:17 I can back up now or I can enter a Time Machine or I can go to Time Machine's preferences.
01:21 But I hold down the option key and I can verify back-ups plus, I can also browse
01:25 other back-up disks. So, for example, on this computer, if I
01:28 have one-time machine from maybe a year ago.
01:31 I've replaced that drive with a different drive and I have a newer Time Machine back-up.
01:35 I could connect that old drive and I could browse it's back-ups.
01:39 And then there's the Airport menu. Click on it.
01:41 It tells you the state of the WIFI network and it tells you the networks that are
01:44 available to you and the one that you're connected to.
01:49 Now, option click. And look, there's a whole area here in the
01:52 middle that has a bunch of information. For example, RSSI gives you some idea of
01:57 how solid your connection is. As you get closer to your wireless router,
02:01 you'll see that number change. You also have the opportunity to open up
02:05 WI-FI Diagnostics, which is something you don't normally see.
02:08 And then there's Bluetooth. And I'll show you the Bluetooth devices
02:13 that your Mac has relationship to. But with Option, you also have the option
02:18 to create a diagnostic report. Now, most people aren't going to find this
02:22 helpful, but it may be, if you're having a problem making a connection to a
02:26 particular device. You can create this report and then send
02:30 it on to the company that made the device and they can help you out.
02:35 And then Notification Center. If you hold on the Option key and click on
02:39 that icon, you can turn off notifications until the next day.
02:44 Option click and it's back on again. And finally, here's the Apple menu.
02:49 Hold on the Option key and you see that the first entry about this Mac changes to
02:53 System Information. Select that, and the System Information
02:59 application opens. They're all cool things and just an Option
03:05 click away.
03:06
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Creating password-protected archives
00:00 Generally, we as a society, look askance to keeping secrets, but the truth is we
00:04 often have things we want hidden from others.
00:07 And that includes some of the files on our computers.
00:09 In this movie, I'm going to show you how to lock down files, so that only you can
00:13 open them. The avenue for doing this is Disk Utility,
00:16 which is in the Utilities folder. And I'll get there by going to the Go menu
00:21 and choosing Utilities, and there is Disk Utility, and I double-click it to open it.
00:28 To create my archive, I go to the File menu, I choose New, and then I choose
00:32 Blank Disk Image. And now I have to configure this.
00:37 First I'll name it. I'll call it Stuff.
00:40 I'll call it Stuff here as well and then I choose a size for it.
00:45 You can choose a number of different sizes.
00:47 I'm going to go with 100 megabytes, that seems fine for this demonstration.
00:51 And then I want to go down to the Image Format.
00:53 In this case I'm going to choose sparse disk image, and this requires some explanation.
00:58 Normally ,when you create a disk image, it will consume as much space as you've
01:02 allotted to it. So, in this case, if I created one that's
01:06 100 megabytes, it will consume 100 megabytes of storage regardless of what's
01:10 in it. A sparse disk image, however, consumes
01:14 only as much storage as it holds. So, even though I've given it a maximum
01:18 capacity of 100 megabytes, if it holds just five megabytes of file, that's the
01:22 amount of storage that will be counted against it.
01:26 At least until I add or subtract files. And then finally, I want to choose encryption.
01:31 As you can see, you have two options here. You can choose 128 bit AES encryption or
01:37 256 bit AES. As the menu tells us, Apple recommends 128
01:42 bit, it's quite secure, and unlike 256, it's reasonably fast.
01:48 If you choose more secure, by going with 256.
01:52 Just know that its going to take longer to encrypt and decrypt your files.
01:56 So, 128 is good, and let's go ahead and create it.
02:00 Because I want this encrypted, I have to enter a password and verify it.
02:04 I'm going to enter a terrible password and I know you'll do better.
02:10 And then I want to look at one option before we leave.
02:13 And that is this Remember password in my keychain.
02:16 If you leave this option checked and someone sits down in front of your Mac.
02:20 All they have to open the archive and peer within it, is to double-click on it,
02:23 because you've stored the password in the keychain.
02:27 Uncheck this option, and anytime you want to open this, you have to enter the password.
02:32 So, I will uncheck it, click OK And there it is.
02:38 Now, this process has created two files. One is the Archive, and that's encrypted,
02:43 and the other is the Mounted Archive. So if I double-click it, this would show
02:48 you the contents of that archive. Let's put a few things in it.
02:52 So let's see, I'll go to my documents folder, go to the files folder inside that.
02:59 And I'll grab a few items and I'll throw them in there.
03:07 Now, notice when I did that, these files are still in my documents folder.
03:12 But, they're also in the archives. So, what happened?
03:15 Wel,l the Mac treats this archive as if it's a separate hard drive.
03:19 So, when you move things into it, you're actually copying them.
03:23 So, to be really secure, what I'd want to do then is then is take these files and
03:27 then drag them to the trash. And then empty the trash, they're no
03:32 longer there, but they are on my archive. So, close the archive, I'll close this
03:37 window, and now I unmount the mounted image by dragging it to the trash.
03:44 And it's gone. I'm now left with the encrypted image file.
03:48 I double-click on it, and it's asked me for my password.
03:52 I'll enter my terrible password, click OK. And there's the Mounted Archive.
04:02 Of course, this archive needn't be for my eyes only.
04:04 For example, I could give it to somebody I trust and then provide them with the password.
04:09 And that's Encrypted Disk Archives.
04:11
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Inside the Info window
00:00 The Info window that appears whenever you select any item and press Cmd+I has a load
00:04 of features, many of which you may have never explored.
00:07 Well, now's the time. So, I'm going to select this text
00:12 document, press Cmd+I. And sure enough, this middle area under
00:17 General has a lot of information. Tells me the kind, the size, where this
00:22 file is located, when it was created, when it was modified, and it includes the
00:26 ability to assign a label to it. So, currently it had no label, but I could
00:33 add one, and when I do, you could see the text below the name becomes the color of
00:37 the label. Below are two options, the first is
00:43 Stationary pad. When you select Stationary pad, you're
00:46 creating a template file, so when you open this file a copy of the file is opened
00:49 rather than the original. So, you might use this for you company
00:53 stationary, a form letter that's mostly filled out.
00:56 Or some other document that you need to lightly personalize at another time.
01:00 And then, Locked is exactly what you think it is.
01:03 Switch this on and the document is locked, and it must be unlocked to be modified.
01:08 Below that is More Info. In this case, it doesn't tell us a lot.
01:16 And then there's the top area. Now, here you see the name of the file,
01:20 its size, when it was last modified and then you see its icon.
01:24 You can change its icon. In order to do that, all you have to do is
01:27 take another document and drag it into the Icon area.
01:31 When you do, it adopts that item's icon. So, in this case, I took a JPEG file,
01:38 dragged it there and it replaced the text icon.
01:43 I'll undo that. And now, we have the text preview back,
01:47 and here it is as well. If you like, you can also copy icons back
01:53 and forth. So, I'll select a JPEG file, click its
01:58 icon, Cmd+C to copy, select this icon, Cmd+V to paste, and it adopts the copied icon.
02:09 I'll undo that, and I'll close this info window.
02:12 Now, below this area is the spotlights comments area.
02:16 This is something that a lot of people don't use but should.
02:18 In this field, you can enter any words you like.
02:22 Banes, project or vital or muskrat. Those words are now searchable with spotlight.
02:28 So, if you're willing to take the time to add comments.
02:31 You have yet another way to easily find documents via Keyword.
02:34 In the Name and Extension area you can change the name of the file as well as
02:38 choose to show or hide the extension. And the extension in this case is rtf.
02:44 Extensions may or may not be hidden by default depending on the application that
02:47 created them. Media files, for example, often show their extension.
02:52 So, for example, this JPEG file shows jpg by default, and this helps me know what
02:56 kind of media file I'm dealing with. However, this text doesn't have .txt or
03:03 .rtf after it. If I were to choose not to hide the
03:07 extension, then I do see the extension. Below here is the open with area, now as
03:14 you probably know, if you right-click on a document, you can chose Open With.
03:19 And any other applications that can open that file will appear on the list, so if I
03:25 wanted to, I could select pages here. And that file would open in Pages.
03:32 But there's an added bonus in the info window, and that is, I can choose pages
03:37 here as well, but I can also choose to change all documents just like it.
03:44 When I click on Change All, I get a little warning, asking me if I'm sure that I want
03:47 to do that. That every time I find an RTF document and
03:51 I try to open it, it will open in pages instead of TextEdit.
03:56 I can continue or cancel. In this case, I'm going to choose Cancel,
03:59 and we'll put this back to TextEdit which again is the default.
04:05 And note, when I do that, it gets its icon back.
04:08 You can click on the Preview triangle and see some of what's inside that file.
04:12 These files can include text, images, movies, and music files, for example.
04:18 And then, there's the Sharing and Permissions area.
04:20 And this is something we look at briefly in another movie.
04:23 Here, you could choose what users can and can't do with a file.
04:27 So, they can read and write, read only, and in some cases they have no access.
04:33 You could also add others users. So, click on the plus button.
04:37 A sheet appears and you can choose other users who could access this file.
04:41 So, for example, I have another user, Christian Fletcher, if I wanted to I click
04:47 on Select. He's added here.
04:50 And then, I can assign the kind of privileges I want.
04:53 So, Christian can read and write. You have another interesting option when
04:58 you're dealing with a folder. So, let's grab this project folder.
05:01 Cmd+I. For everyone, let's change their
05:05 permission to read and write. I now, click on the lock icon, I enter my
05:12 password, okay. And I can now assign the privileges that
05:17 were assigned to the project folder to everything that's in it.
05:22 So, Apply to enclosed items, confirm that I want to do this and now everything in
05:26 this folder has the same privileges as the folder itself.
05:33 I'd like to Revert changes. And now, the file and its contents become
05:39 read only. And that's the probably more helpful than
05:46 you thought info window.
05:48
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Locating locally stored iCloud files
00:00 Here's the setup. You've been dutifully saving your iWork
00:03 preview and text edit files to iCloud. Then suddenly, oh no, your internet
00:08 connection is dead, and you can't access your files.
00:11 So, what do you do? Relax mostly.
00:14 Though it's not something Apple talks a lot about, there are copies of those files
00:18 on your Mac. Let's see how to find them.
00:21 So I'm going to go to the Go menu. Then I'll hold down the Option key.
00:24 And Library appears. Select Library.
00:28 I'm in the library folder. And now, I want to find the Mobile
00:30 Documents folder, and here it is. I select that, and you find a series of folders.
00:37 The name at the end of each folder indicates the application that created
00:41 these files. So, I'll select Keynote.
00:44 The Documents folder inside and here are my keynote presentations.
00:49 Same idea with Pages, select Documents, and here are my Pages Documents.
00:55 These will open like any other file. So, I can double-lick on it, pages will open.
01:02 If I like, I can Edit the thing. Save it and then quit.
01:10 And as you can see that version is saved. This will also be synced with iCloud.
01:15 So, if I open this document on a different computer or one of my iOS devices, I will
01:19 see the change that I've just made and that's really all there is to it.
01:24 Accessing, opening and editing iCloud files.
01:27
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6. Tips for Troubleshooters
Forcing a stubborn Trash to empty
00:01 If you use a Mac long enough, there will come a time when you attempt to empty the
00:04 trash and you're told, nuh-uh, for one reason or another.
00:09 Sometimes you get a notification about a file being busy or some obscure error
00:13 number bops up or, or maybe nothing happens at all and the trash just stays full.
00:19 In this movie, I'll show you a few techniques for emptying it for good and all.
00:23 Now, one is to simply go to the Apple menu and choose log out.
00:28 So, log out of your account, log back in, and sometimes that can cure a confused,
00:32 empty trash command. If that doesn't work, go to the Finder
00:37 menu and choose Secure Empty Trash. This may work when the regular Empty Trash
00:43 command doesn't. Note, however, that when you issue this
00:46 command, it may take a little longer to empty the trash because the OS has to
00:49 override those areas where those files were.
00:53 Now, in the past, you could run into trouble if you put a locked file in the
00:56 trash, and then you attempted to empty it and let me show you how it works.
01:02 So, we'll take this innocent looking file here, press Cmd+I and I will lock it and
01:06 then we'll close that window. And you can see by the locked icon this
01:11 item is indeed locked. Now, I'll drag it to the trash, and when I
01:15 do I'm told, yo buddy, you're trying to trash a large file, you sure you want to
01:19 do that? Yes, I do, so I click on Continue.
01:24 Now, it's time for me to empty the trash. I'll go to Finder.
01:27 Choose Empty Trash. Do I really want to empty the Trash?
01:31 Yep, I do. Empty the, oh, look what happened.
01:34 When you have a locked item in the Trash, you're told about it.
01:37 Now, in the past, you would get errors just saying, sorry, can't do it, locked item.
01:41 In this case, the OS is actually trying to help you out.
01:44 So, it gives you a couple of options. The first is Remove Unlocked Items.
01:48 And that means, hey I'm more than happy to trash the items that are in the trash, but
01:52 not those that are locked. Or you can say Remove All Items, which is
01:57 I don't care if they're locked items or not, just toss everything out.
02:02 If I were to click Remove All Items now, it would probably work.
02:05 For the time being, though, let's just remove unlocked items, and take a look at
02:10 the Trash. And sure enough, those other items are
02:15 gone, but my locked item remains. Let's say you've gone through all of this
02:20 and you've told it to remove unlocked items and it hasn't.
02:23 What can you try then? Once again, back to the Finder.
02:26 This time, and I urge you to keep your eye on the trashcan icon down at the bottom
02:31 right, hold down the Option key and then choose Empty Trash.
02:37 Notice, it emptied. And it emptied because when you hold down
02:42 the Option key and choose Empty Trash, it overrides any locked files.
02:46 If all else fails, you're going to turn to terminal.
02:52 So, first of all, let's put something in the Trash.
02:56 And then, we're going to go to terminal. That terminal is utility that allows you
02:59 to issue commands by typing them in. Because it is utility, it's in Utilities folder.
03:05 Here's terminal and here is my command line.
03:08 So, here is the command that I'm going to issue.
03:13 s, u, d, o, which some people pronounce sudo other pronounce sudo, space RM and
03:21 capitalization counts, space, -R ~/.Trash/*.
03:29 In English, this means pseudo, which is, please temporarily grant me the power to
03:37 do things you normally wouldn't let me do. RM is remove.
03:48 Blah, blah, blah. Tilda means my home folder.
03:51 Period trash means the hidden directory where my trash is stored.
03:56 And then, the asterisk means anything that happens to be in that directory.
04:01 So now, I press Return and then I'm prompted for a password and I am because
04:04 I've issued that pseudo or sudo or sudo command.
04:08 You can't issue that without providing your password.
04:11 So, we'll type that in, press Return, and nothing seems to happen in terminal, but
04:15 if you look down at the Trash, the trash has been emptied.
04:22 If you're having problems with your Trash, try one of these techniques.
04:25 Eventually one of them should work for you.
04:27
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Create a bootable installer drive
00:01 If you've watched my Mountain Lion Essential Training course, you know that
00:03 you can boot your Mac into something called the Recovery HD partition.
00:07 And this is where you can use some included tools to perform a number of
00:11 tasks, including verifying and repairing your hard drive and re-installing Mountain Lion.
00:17 The problem with the re-install option, is that the Recovery HD partition doesn't
00:20 include include a copy of the installer. Instead, when you choose to re-install OS
00:25 10, you're taken to the Mac app store where you have to download it again.
00:29 Which can take a long time, given that the thing is several GB.
00:33 And, what happens if you don't happen to have a broadband connection at the time?
00:37 You could be in trouble without knowing this trick.
00:40 And that trick is creating a bootable Mountain Lion installer on a USB key drive.
00:44 You're going to need two things, the first is you'll need a copy of the OS 10
00:47 Mountain Lion installer, which I have here on the desktop.
00:51 And you're also going to need a key drive of 16 GB or larger.
00:56 So, we start by going to disk utility. And I need to format the drive, so it will
01:02 work properly. So, I select the drive, select partition
01:06 and then I'm going to create one partition.
01:09 When I do that, this Options button becomes active.
01:14 I select Options, and then I select the GUID Partition Table option.
01:19 If you don't select this option, you won't be able to boot from this drive on your Mac.
01:23 And I click OK. Now I have to format the drive.
01:28 Currently it's MS-DOS, I need it to be Mac OS Extended Journaled.
01:35 And I'll give it a name. And click apply.
01:39 Indeed I want to partition it. I'll speed up the movie, so you don't have
01:45 to watch this in real time. And it takes about a minute to finish the job.
01:53 Now, back to the finder I'm going to Ctrl+click or you can right-click on the
01:57 installer and choose Show Package Contents.
02:02 We'll dig down through contents until we get to ShareSupport.
02:07 I open that folder, and the file that I'm looking for is the first one.
02:11 InstallESD.dmg. And I'll move that window down here.
02:17 Now back to this utility, I select Restore.
02:20 My source is going to be the installesd.dmg file and I'll drag that
02:25 into the source field. Now, I'll grab my installer image and drag
02:31 it to destination. Now, I just click on Restore.
02:39 It asks if I'm sure, I am and I click on Erase.
02:42 Enter my password, OK. And then the job begins.
02:49 And we'll zip through this, so you don't have to see the whole thing.
02:53 And despite what it said early on, it took about 30 minutes to create this.
02:57 So, now I'll close this window and here it is, here's my key drive.
03:04 And it has my Mac OS 10 installer on it. Let's quit disk utility, go to System
03:13 Preferences > Startup Disk and here it is. You can see that this is now a legitimate
03:20 volume that I can start up from. Once I do that, I'll be taken to the
03:24 regular Recovery HD interface. However, when I choose to install Mac OS
03:29 10, it will install it from this drive instead of going out to the web to grab a copy.
03:34 Fortunately, we don't need to install Mac OS 10 very often.
03:38 But when you do, this is a very handy thing to have with you.
03:41
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Making a redundant Time Machine backup
00:01 I have to think that all of you are backing up your data, right?
00:04 If not, pause this movie right now and read about backing up in my Mountain Lion
00:08 Essential Training Course. When you're ready, come on back.
00:12 Okay. Back?
00:15 Great. Now, that you're all backing up, let's proceed.
00:19 One backup is good. Two is better.
00:22 And it is because one of them may fail. In this movie, I'm going to show you how
00:27 to use Time Machine to create two backup sets.
00:29 To do that, I'll go to System Preferences, and then I'll select Time Machine.
00:35 Now, as you could see currently I'm backing up to backup disk one, which is
00:39 this one on my desktop. I'd like to create an additional backup
00:43 set to my 4 TB drive that I also have plugged into my Mac.
00:48 So, how do I do it? Simple enough, click on Select Disk.
00:52 Select an available disk. And in this case, we're going to use that
00:58 4 TB drive, and click on Use Disk. When I do that, I have three options.
01:03 One is I can cancel, so I'll just stop doing the thing altogether.
01:08 I can replace my first backup, or I can use both of them.
01:11 I want to choose to use both those disks. When I do that, it shows me my two disks.
01:20 From this point on, Time Machine will alternate its backups between the two volumes.
01:26 So, it will backup to the backup one disk first, and then an hour later, it will
01:30 backup to my 4 TB drive. If you disconnect on the volumes Time
01:35 Machine will continue backing up to the one it can access.
01:39 When you bring back the previously disconnected volume, Time Machine will
01:42 back up to it so that the two volumes hold the same approximate data.
01:47 I say approximate because if you've created new documents since backing up to
01:51 the just brought online volume, the new backup will be more current than the other one.
01:57 And that's the minor inconvenience of the scheme.
01:59 One backup set is likely to be a bit ahead of the other, which means paying attention
02:03 to which set you restore from. But other than that, it's a good scheme,
02:08 an easy way to back up to two volumes.
02:12
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Activity Monitor as a diagnostic tool
00:00 We've all been faced with times when our Macs slow down.
00:02 Displaying a spinning beach ball of death and generally carrying on as if they had a
00:06 bad case of rickets. Often times these slow downs can be cured
00:10 by simply restarting your Mac or quitting your web browser.
00:13 But if not, there's a way to get a glimpse of exactly what's going on and that way is
00:18 let's take a look. Activity monitor is found in the utilities
00:23 folder right at the top, and here it is. So I'll open that, and here is the
00:29 Activity Monitor window. Now the first thing you want to do is take
00:33 a look at this first popup menu that says all processes.
00:37 This shows you everything that's going on in your Mac regardless of which account
00:41 controls it. In this case, I'm going to choose My
00:44 Processes, so I can see just the things that my account is doing.
00:49 Next, click on the % CPU column. If you see nothing but zeros click on the
00:55 triangle, so that the most active processes appear at the top of the list.
01:01 Now if in this column you see anything in the double digits, that thing is demanding
01:04 a lot of attention from your Mac's processor.
01:08 Which could cause your Mac to slow down. Now in our case I have very little going on.
01:13 I have a Screen Capture running, but it's not taking up very much of the CPU time.
01:18 If you see a big number here, there's no need to panic right away.
01:21 Some processes will eat up a lot of your processor, but only for a short time.
01:26 So wait a couple of minutes and see how things change.
01:30 If one process is hanging on to the processor and it's performing a particular chore.
01:33 Let's say it's ripping a disc, or you're streaming video for example.
01:37 Let it go on with its job until you're finished.
01:40 If, however, a process doesn't seem to be doing anything consider quitting that process.
01:44 You could do that by selecting it and then clicking Quit Process.
01:51 Something else to keep an eye out for is the amount of real memory various
01:54 processes are consuming. If one process is grabbing nearly all the
01:58 available RAM, you'd be wise to quit and relaunch it.
02:02 And to get a clue about real memory, just simply click on the Real Memory column.
02:05 In my case I've got a few GB of RAM, so the fact that something is taking up 113.7
02:10 MB is no big deal. If you'd like a better look at what's
02:14 going on with your memory, click on the System Memory tab at the bottom of the window.
02:18 Free memory is marked in green. As you can see, I've got quite a bit of
02:23 free memory. Also if the Mac needs it, it can grab this
02:27 inactive memory. One more hint, having an activity monitor
02:31 in front of you at all times may distract you from your other work.
02:35 But you can keep an eye on what's generally happening with it.
02:38 So go down to the dock and look for its icon.
02:43 Click and hold on that icon and you'll see the ability to display certain monitors,
02:49 so, Show CPU Usage. So I've got four cores here on my computer
02:55 and that's what they're up to. I could also look at my CPU history.
03:06 And as it goes along, you'll see little dots appear here for each core.
03:13 These dots mean that right now my Mac is pretty much idling.
03:16 But if you see a lot of activity up on the higher parts of the cores it means that
03:19 core is getting pushed pretty hard. And you can also change the dock icon.
03:28 So for example, I want to see my CPU usage, click there.
03:33 And here's the dock icon indicating how it's going, or I can show network usage.
03:47 Of course once you quit Activity Monitor, that icon goes away.
03:51 Activity Monitor can do very little to cure an ongoing problem.
03:55 For that, you may have to update or replace a misbehaving application, but, it
04:00 may help you pinpoint a problem source.
04:03
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Repairing your keychain
00:00 If you've ever been prompted for a password and then asked if you'd like to
00:03 store it somewhere, you may wonder where your Mac has put it.
00:07 Well, it's barely very deep down in the Mac's file structure, but it is accessible
00:11 through Keychain Access. Keychain Access is important for doing
00:15 more than just holding your passwords and pasting them in when requested.
00:19 It can also govern whether your Mac can automatically connect to your WiFi network
00:22 in the morning, as well as determine what sites are and aren't so okay to connect to
00:26 based on the certificates held by key chain access.
00:32 Because the health of your Keychain is so important, I'm going to show you how to
00:35 repair it. So, I'll go to the Go menu, then Utilities
00:40 and here's Keychain Access. Here's my login Keychain.
00:47 And this is where, by default, your passwords, public keys, and certificates
00:51 are stored. To check the health of my Keychain, I go
00:55 to the Keychain Access menu, select Keychain First Aid, enter my password.
01:01 Make sure Verify is selected, and click on Start.
01:05 Lucky me, no problems found. I'm good.
01:08 However, if there had been a problem, I would've seen a series of red entries
01:12 telling me that something was wrong. At that point, I'd select Repair, click Start.
01:19 It would run through it, and it would complete the repair.
01:22 Because I'm slightly suspicious about these things, I would then go back to
01:26 Verify, click on Start again, and ensure that there really were no more errors found.
01:33 And that's all there is to it, it's easy to do.
01:35 If you find that you're being prompted for passwords more often than you have been in
01:39 the past. Or an application refuses to accept a
01:43 password that you know is right, go ahead, launch Keychain Access and repair your Keychain.
01:48
Collapse this transcript
Resetting your login password
00:00 Here's the set-up: You're standing around outside and you're minding your own
00:03 business, and a large porridge bird lays its egg in the air, as they do.
00:08 The egg drops on your skull, and the injury causes you to forget your log-in password.
00:14 So, how do you create a new one? Like so.
00:17 First step, is to go to the Apple menu, and Restart your Mac.
00:23 When the Mac restarts, hold down the Cmd and R key.
00:29 This boots your Mac into recover HD mode, where you can perform a number of tasks,
00:33 including running disk first aid on your usual startup drive.
00:39 But we don't want to do that. Instead, we're going to go to the
00:41 Utilities menu and choose Terminal. In the Terminal window that appears, type
00:46 reset password, all jammed together. And then press the Return key.
00:52 When you do that, the Reset Password window appears.
00:55 In this window, select your Macintosh HD, so your startup drive.
01:00 And then choose the user whose account you want to reset.
01:04 Then enter a new password. Reenter that password.
01:09 And if you like, you can enter a hint. Once that's done, just click on save.
01:24 You'll see that the password has been reset.
01:26 Click OK. Now, just restart your Mac and your Mac
01:29 will boot from the log-in screen, where you can select that account and enter the
01:35 new password.
01:37
Collapse this transcript
Conclusion
Goodbye
00:00 Intuitive as the Mac OS is, there's a lot of power behind Mountain Lion.
00:03 Thankfully, with the kind of tips and techniques you've learned here.
00:07 You're in a far better position to leverage that power.
00:09 Go ahead. Dig into mail, calendar and contacts.
00:13 Explore the less familiar areas of System Preferences, and take time feeling around
00:16 to find those nooks and crannies. If you feel that you need a little more
00:20 help with Mountain Lion, take a walk through Mac OS X Mountain Lion essential training.
00:25 And if you haven't taken advantage of all that is iCloud, by getting started with
00:28 iCloud course will set you on the right path.
00:32 This is Chris Breen for lynda.com, thanks very much for watching.
00:35
Collapse this transcript


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