Karen Hyder has been teaching people how to improve their training since 1994. In 1999, Karen adopted virtual classroom technology and delivers training to learners around the world. As principal of Kaleidoscope Training and Consulting, she offers courses for technical trainers and subject-matter experts to improve delivery and presentation skills, learn online training strategies, transition to online instructor-led training, and prepare for CompTIA Certified Technical Trainer (CTT+) designation. Karen helped launch and currently produces and hosts The eLearning Guild Online Forums and Thought Leader Webinars, a series of online conference sessions for elearning development professionals. She co-authored The eLearning Guild’s Handbook on Synchronous eLearning, a comprehensive resource for trainers, training developers, and subject matter experts preparing to deliver training using virtual classroom or synchronous online software tools like WebEx Training Center, Adobe Connect Professional, and GoTo Training. She is also a contributor to The Online Learning Idea Book edited by Patti Shank, and holds a B.A. in English/Communications.