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Every once in a while, I hate to say it, but your software might just start acting up. Sometimes it happens. You don't really know what the cause is, just starts being sluggish, or you get some weird redraw issues. Anyway, you call tech support or you can go to user forums and blogs or whatnot. One of the first things they will ask you is, have you reset your preferences? This is a set of defaults that ships with every product, tells the product to act a certain way and have certain settings at the beginning. Well, the problem is where is that preference file? It's in different locations, depending on the operating system you are using.
It would be in one location on the Mac and another on Windows. But that's okay. There's a real quick easy way to reset your preferences while you are launching any Adobe application, not just InDesign. Here's the rule of thumb. Regardless of what platform you are on, just hold down all the modifier keys on your keyboard when you double- click or launch the product. So on Mac that would be Command+ Option+Shift and Ctrl, so it's four keys. On Windows, it would be Ctrl+Alt+Shift. You only have three modifier keys on a Windows keyboard. So just hold them all down and double- click on your application icon, wherever you happen to have that on your computer.
When I double-click, you are holding these keys down, and it gets intercepted, saying hey, do you want to delete the preference files for this particular application, in this case InDesign? You of course are going to go ahead and click Yes and then you can let go of your keys. The product will continue to launch, and when it's done launching and opening up, the product will be as it was when you first installed it and launched it for the very first time. There you have it, resetting your prefs. Real quick easy trick. Just hold down all the modifier keys as you launch the product.
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