Frequently asked questions
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Q: Despite clicking the rectangle icon on the toolbar, as shown in the video, the other tool shapes are not accessible in Illustrator. The rectangle is usable, but the star, ellipse, etc. are not, and do not appear anywhere in the toolbar. What is causing this problem?
- A: These tools are grouped together, so to access them, click and hold the mouse for a second until the other tools appear. If that isn't happening, reset the Illustrator preferences file. To do so, quit Illustrator and then relaunch the application while pressing and holding the Ctrl+Alt+Shift keys. Once the Illustrator splash screen appears, release the keys and that will reset the preferences file.
Q: In the video “What are vector graphics,” the author states that if he creates a 1 inch x 1 inch Photoshop file at 300ppi image, there are 300 pixels in that image. Is that correct?
- A: This statement is by the author was not totally correct. If the resolution is 300ppi, it means that there are 300 pixels across one inch, both vertically and horizontally. That would mean you'd have 90,000 pixels in a 1 inch x 1 inch image at 300 ppi.
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