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Have you ever wanted to get employee or client feedback quickly, without having to print and collect forms? In this course, author David Rivers shows how to create surveys online, while explaining when surveys are useful and how they can help collect the input needed to drive key business decisions.
The course also gives an overview of top online survey tools, including SurveyMonkey, Google Forms, QuestionPro, and SurveyGizmo. The final chapter shows how to use SurveyMonkey to create a survey from start to finish, as well as smart ways to collect more responses.
Just because you add a question doesn't mean you're stuck with it. You can go back and make changes to any other questions you add to your survey. So, I've added a few extra questions. If you have some in your survey, and you want to follow along, just scroll down to the one that you want to make an adjustment to. and you'll notice there is an Edit Question button. I am going to a question here which is really a statement, Sufficient information was available on the Internet to solve my problem. And in this case, you can see really it's a rating as opposed to a multiple choice.
So, I'm going to click Edit Question which gets me right back in where I was creating this question in the first place. You can see the Question Text. And then down below, I'm going to the change the Type. I'm going to change it to a Rating Scale. As I scroll down the list, Rating Scale is near the top, and things change on my screen. Now, I have Row Choices, and really, there is only going to be one row here of Options. So, I'm going to take out all of this, and in fact, they really belong in these labels down below.
Notice I have 5 choices, and only 4 appear in the rating scale by default. I'll click the dropdown and change it to 5. Now, all I have to do is just click and drag over each of these options. I can try highlighting one at a time, and then drag them down. So I'll double-click Agree, drag that one down, Neutral. I'll do the same, double-clicking to highlight, Disagree, goes down there. And the last one which is weighted, as you can see, from top to bottom here. I'll triple-click because it's more than one word and drag that down.
Now, I can change these weightings, Strongly Agree should maybe be a 5, and we'll work our way backwards in this case, all the way down to 1 for Strongly Disagree. And some of the other options really don't affect this question--except I do want it to be mandatory. So I will click the Require option before clicking Save. You can see there was a problem saving this. Down below, I have to have at least one or more choices.
In this case, that's the row where I took everything out. Well, all I need is a label here really like Pick One, and now when I click Save, everything should be fine, and I can preview. When I preview and scroll through, you'll notice that question number 3 for me has changed to a rating scale, and I do have another one down below that uses a rating scale with only four Options. I think it might be nice to get some demographic information in here, so we're going to be adding some more to this survey.
But it should probably go on its own page. So we'll close up the preview, and in the next lesson we'll talk about adding pages to add additional questions to break it up and make it a little more streamlined.
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