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Have you ever wanted to get employee or client feedback quickly, without having to print and collect forms? In this course, author David Rivers shows how to create surveys online, while explaining when surveys are useful and how they can help collect the input needed to drive key business decisions.
The course also gives an overview of top online survey tools, including SurveyMonkey, Google Forms, QuestionPro, and SurveyGizmo. The final chapter shows how to use SurveyMonkey to create a survey from start to finish, as well as smart ways to collect more responses.
On occasion, you may decide to create a multiple-page survey. If you find there are too many questions, and it's getting a little bit long, you might want to break it up into smaller pages for your respondents. Another option, if you decide to upgrade with SurveyMonkey and some of the other survey tools out there, you get something called branching logic, which means if a user or a respondent was to select a particular answer, they would automatically be taken to a separate set of questions based on that answer. In those cases, you might want those questions on their own page.
In any case, here in the free version of SurveyMonkey, you'll notice there is an Add Page button at the top of your first default page. Then also at the bottom of that page is a button for adding the page after the current page which is what we're going to do. So, we'll click the Add Page button, and we get a new blank page. Notice it's PAGE 2 and each of our pages will have an Edit Page Options button. When we click this, the only option in the free version is to edit the page information. So let's say the second page is where we want to put in demographics.
We'll call it that Demographics. That will be the title. If we wanted to, we could add additional short description. Let's leave it blank and click Save Page. We'll go up to PAGE 1 now at the top, and we should probably put a title in here as well. It has its own Edit Page Options button. We'll click it, select Edit Page. In here for the short title, we'll call this one Questions and then click Save Page. All right! So far so good. Except that our PAGE 2, now called Demographics, doesn't have any questions.
We're going to add a question here which really isn't a question at all. It's going to be a request. So, for the Question Text, we'll get to that momentarily. Right now, we'll go down to the Question Type. Click the dropdown, and you'll see there are actually two demographic options to help get us started, one for the U.S. and one for International. So, it depends on who your audience is. Let's say they're all in the U.S. We'll choose Demographic Information (U.S.), and based on that, we get a number of preset fields. Now, at the top is where we put in our request.
It says Question Text, but it's not really a question. Let's type in Please provide the following information. We'll close up the Suggested Questions by clicking the Close button. Now, down below, you'll see a number of check boxes where we can choose which of these fields will be visible on the form, which ones will be required answers. Well, the Name, definitely we want that, and we want that to be required. The Company, it's visible, but not necessarily required, the Address, the first line, visible and required.
Sometimes there's an optional second line for an address. We'll leave that as unchecked next to Answer Required. We do want the City or Town, the State, ZIP Code, Country, not mandatory, Email Address, yes, Phone Number, not necessarily. So, we've made our options, and as we scroll down, you can see the only other option is to be specific with the size and placement of this. But we'll accept the defaults by clicking Save, and we'll see what that looks like here on our design page as we scroll down past PAGE 1. Not too bad.
To preview this, we can go to Preview, but just keep in mind it is PAGE 2 that we're looking at--or want to look at. When we click Preview Survey, we see PAGE 1. And at the end of this page, you'll see a Next button to go to PAGE 2, but some of these are required. So, if we hit Next, look what happens. We see some red notes here indicating that we have to answer some of these questions. So, to preview it, I'll click some radio buttons where they're required, and then we'll click the Next button to see PAGE 2 to see what that looks like, very nice.
All right! We'll close it up and go back to our main design screen here where we now have a 2-page survey with questions and some demographic information to be entered in the second page.
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