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Gmail Essential Training

Gmail Essential Training

with Jess Stratton

 


Learn the basics of composing, sending, and replying to messages with Gmail, the free email service from Google. Plus, discover how to organize, search, and use shortcuts to work with Gmail more effectively every step of the way. Author Jess Stratton covers setting up your Gmail account and settings, configuring desktop alerts and notifications, keeping track of your most important contacts and groups, and chatting with others using the Google Chat feature. Jess also shows you some of the cool extras in Google Labs and demonstrates how to access your Gmail account on other clients and devices.
Topics include:
  • Touring the Gmail interface
  • Changing themes
  • Composing and formatting messages
  • Adding attachments
  • Archiving and deleting messages
  • Creating and managing labels and filters
  • Adding additional email accounts to Gmail
  • Creating and editing contacts
  • Initiating chats
  • Adding a vacation responder
  • Accessing Gmail on another mail client

show more

author
Jess Stratton
subject
Business, Productivity, Computer Skills (Mac), Computer Skills (Windows), Email
software
Gmail
level
Appropriate for all
duration
2h 6m
released
May 09, 2013

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Introduction
Welcome
00:00(music playing)
00:04Hi! I am Jess Stratton and welcome to Gmail Essential Training.
00:09In this course I'll show you how to you navigate Gmail and use all the available
00:13features to their fullest potential.
00:15I'll show you how to create new messages, send replies, format emails, and add
00:22attachments to all outgoing emails.
00:24I'll show you how to organize your email, including adding stars, creating
00:30labels, moving messages out of the inbox, creating filters to autocross
00:36messages, and searching your mail file.
00:40I'll also show you how to configure desktop notification, work with contacts,
00:46initiate chats with other Gmail users, and use keyboard shortcuts to work more efficiently.
00:53Finally, I'll show you how to configure Gmail on another mail client and how you
00:58can get your contacts on a smartphone.
01:00Let's get started.
Collapse this transcript
Exploring differences between Gmail and Gmail for Google Apps
00:00Gmail is the product name for the free email account you can get with Google.
00:04Gmail that comes with Google apps for business is a separate product in which a
00:08company can pay per email account and have a custom email address with their
00:11domain, such as username@yourdomain.com.
00:15For example we're looking at the free Google email address,
00:19so I can see that it has the @gmail.com at the end of it,
00:23while a Gmail for apps email address will have the custom domain.
00:27You'll also be able to see the company banner, meaning their logo, in the top
00:31left-hand corner, whereas in this free version I have Google here.
00:35I also have an ad banner plunked right down the middle, and that doesn't come
00:39with a Google for business account.
00:40You'll also get some more options and flexibility and modules like contacts,
00:44such as the ability to share contacts with other people in your organization.
00:48These accounts, the Google for business, are usually managed by a company
00:52administrator who can control any user restrictions and set up new email account.
00:56There's different versions of Google apps also, whether your business, a school,
01:00or government organization.
01:02If this sound like a product that would suit your needs rather than a free Gmail
01:06account, you can sign up for a free trial to Google apps for business at this URL:
01:10www.google.com/enterprise/apps/business.
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1. Getting Started with Gmail
Touring the Gmail interface
00:00Here is a quick intro to where to find the things you need in Gmail so you'll
00:03be prepared for when I talk about them in later videos.
00:06I'll start right at the top and we will go clockwise.
00:09Right up here at the top is the navigation bar of all the global products that you
00:13now have access to with your Gmail account--for example
00:16YouTube, Google Drive, and Calendar. Right below that is the main search bar to
00:22search your Gmail account. Further over here on the right is your actual Gmail
00:27account settings and profile information.
00:30Below that is the Gmail button to switch between Gmail, Contacts, and Tasks.
00:38Up next is the action bar where you can act on any selected email in your inbox.
00:44Further over to the right is how to navigate through long pages of emails. For
00:49example in the Inbox view right now, I'm looking at message 1 to 25 out of 32
00:55messages. To get to the next page I can click this right button.
00:59The gear icon is how to access all my Gmail settings and to change themes.
01:06So, let's continue all the way over to the bottom left-hand of the screen. This
01:10is where I can see my Google talk chat status and all my contacts for instant
01:14messaging right in Gmail.
01:17Continuing up, this is my folder and label pane to access any of my folders
01:22that I've made and my labels and any circles of people that I have in all my Google+ circles.
01:28I know I'm currently in the inbox right now because it's red, and over here is
01:33my main message pane right in the middle of the screen.
01:36This is where I can see all my conversation threads and all my new emails.
01:40Any email they haven't read yet--so it's unread--is going to be in boldface.
01:45Email that I have already looked at isn't boldface.
01:48I can place checkmarks beside any emails and you'll notice that the action pane
01:52becomes larger, because I can now act on these emails.
01:56I can also star an email to mark it as a visual label. We will talk about that later.
02:01And I can also click this button to train Gmail according to what emails are
02:06important and what isn't. We will talk about that later too.
02:10So up next I'll show you how to customize your inbox a little bit more, but
02:14that's the basic navigation of your Gmail account.
Collapse this transcript
Changing themes and inbox types
00:00There is some customization you can do to make Gmail look and function exactly
00:04how it's best for you.
00:05I'll show you how to change the theme and the way that the inbox is presented
00:09to you. It's called inbox styles, but let's start by changing the density
00:13of the view in the theme.
00:15I am going to come over here and click on the gear icon. And the first thing that
00:19you will notice is that you can change is what's called the Display density.
00:22This is how squished together the emails are in the view.
00:24For example if I change to Cozy, everything gets squished up a little more,
00:30and if I change it to compact, they get squished up even more. The Default is comfortable.
00:37Next, let's change the theme. I'm going to click on the gear still and click on Themes.
00:43The Theme is the background for your Gmail, and these slashes actually mean
00:48something. These are the different color schemes that I can choose, and what this
00:52little white or dark triangle in the corner means is whether the messages are
00:56going to be light-colored or dark-colored themselves.
01:03You can also choose a picture, and now you'll notice that in this triangle that in
01:07addition to telling you whether the message text is going to be light or dark,
01:11there's also some icons. These change according to the weather, the time of day, or
01:15the day of the week.
01:16I am going to choose a color and I'll show you how it looks.
01:20We'll pick a nice blue, and you can see how it's changed my background.
01:25You can come in here and change the theme anytime you want. To get back your
01:30inbox simply click on Inbox.
01:34Now let's change the inbox style.
01:38Right now I'm looking at what's called Classic view. The newest mails come to
01:42the top, and I can go through and read them all.
01:45Clicking on the gear, choosing Settings, and then clicking on Inbox will let me
01:52change the Inbox type. I have a few choices. I showed you Classic, but there's a
02:00few other choices. I can choose Important first.
02:03Now Gmail uses signals, such as people you email frequently and keywords that
02:09come up a lot in the email, to create an important inbox for you.
02:14You can train Gmail on what's important and what's not by using the
02:18markers besides the inbox.
02:21I'm going to show you Important first and you'll notice I get some more
02:25settings once I do that.
02:26I'm going to select Options because I can choose how many actual messages I
02:31want to show up in that Important section.
02:35I can also choose how many messages I want to show up in the Everything else section.
02:39Let's go back to Inbox and see how it's changed once I select Save Changes.
02:47Now, these are all the messages in my Important view that Gmail has decided is important.
02:53I know this because this little marker right here is colored in yellow.
02:57If I think that there's something else that's importance, I can train Gmail by
03:03placing a marker next to that conversation.
03:08I've now taught Gmail that that that conversation is important.
03:12Alternatively, I can tell it that a message is not important by unchecking the marker.
03:19Let's go back to Inbox type by clicking the gear, choosing Settings, clicking
03:24Inbox, and coming back to that Inbox Type view. You can also have Gmail show you
03:31all your unread messages first.
03:34Now it's important to note this doesn't mean that it's going to sort it by the date.
03:38I can have an unread message that came in months ago, but if I've never read
03:42it it's going to show up ahead of a message that already has been read that's newer.
03:47I can have my starred messages show up first. We'll talk about starring a little
03:51bit later when we organize our inbox.
03:54And finally, I can choose Priority Inbox.
03:57Now, priority mail is mailed the Gmail thinks is important and it's unread. Just
04:04like important one, I can choose how many items I want to show up,and I can also
04:09hide the section when it's empty.
04:12Now, there is one more thing I want to show you.
04:14You can have these importance markers show up in your mail file, or if you don't
04:18want to see them at all, just select No Markers.
04:21Let's click Save Changes and I'll show you what the Priority Inbox looks like.
04:25So, now we have all our messages that are important and unread. You'll notice that
04:30we can have Important messages down here, but because I've read them, they are not
04:34going to show up in my Priority Inbox.
04:37I recommend you go through, try out all the inbox types, find one that works for
04:42you. And remember, you can change it at anytime.
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2. Sending, Reading, and Replying to Messages
Composing a message
00:00To create a new message in Gmail select the big red Compose button in the main
00:05Gmail screen. A new message dialog will pop up, and the cursor is already in the To field.
00:10So, start out by typing in the recipient. To add more recipients press the
00:15spacebar or a comma.
00:17You can click the Cc or the Bcc links to add carbon copy-recipients--somebody else
00:23who should get a copy of email--or a blind-carbon-copy recipient. That is, somebody
00:28that will get the email will won't know who else you have sent the email to.
00:33You can click the mouse where it says Subject to start typing the subject of your email.
00:37You can click the mouse right below that to start typing the body of the email,
00:42or you can just hit the Tab key on your keyboard after typing in a subject.
00:46Now you can type the actual body of your email.
00:50Gmail will autocorrect words that you've misspelled.
00:54However, if you did spell a word wrong, the word will be underlined in red.
00:59And you have the option to fix it.
01:02You use the right mouse button and select from some suggested words. When you
01:07find the one you like, click on it, or you can also come down here all the way to
01:12the bottom-right, click on More options, and then select Check spelling.
01:17If you're done with this email, if you decide you don't want to send it, you can
01:21click the trash icon to discard the draft of the message. Or when you're ready
01:25to send it, in the bottom- left click the blue Send button.
01:31In later videos I'll show you how to add attachments and format your messages so
01:34they look pretty, but for now, this is a basically to send an email.
01:38We know the message has been sent because Gmail will tell you right at the
01:42top-middle of your screen that your message has been sent successfully.
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Replying to and forwarding a message
00:00When you're in the inbox you can see your incoming mail displayed with the
00:03subject and a short preview of the message text.
00:08To read an email simply click on it and you'll be taken into the email.
00:14To respond to an email, we can scroll all the way to the bottom after you've
00:19read it and there will be a little box. You can reply or forward.
00:26I am going to click Reply and simply start typing your response.
00:31When you're all done click the blue Send button and Gmail will tell you on the
00:36top of the screen when your message has been sent.
00:39I am going to get back to my inbox, because I am going to explain a little bit
00:43how conversation threads work in Gmail. This is a conversation thread, meaning
00:47it's a long conversation of replies between people.
00:51Gmail has grouped it together so I can easily follow the conversation.
00:56I know it's a conversation thread because there's a parenthesized number besides
01:01the amount of people that are in the email.
01:03For example this conversation thread has six emails in it.
01:07I am going to click the mouse to get into this conversation. I can see the date
01:12right here in the email.
01:14Gmail places conversations from the earliest all the way down to the latest
01:20conversation in the thread in the bottom.
01:23To simply respond to the entire conversation all at once I can reply.
01:27It's going to reply to the last person that sent me an email in the thread,
01:32in this case Shea Hanson.
01:37I can start typing and hit Send just like any other email. But for now I am
01:42going to click the Discard draft trash icon, because I want to get back to that
01:46to show you some more things.
01:47I can click Reply to All to reply everybody that's involved in this last email.
01:53I can also add more people at any time by clicking the mouse right in that To field.
01:59I can add somebody else and they've now have been added to that
02:02conversation thread.
02:04I am going to click the Discard button because there's one thing I want to show
02:08you about that though.
02:09The person that gets the email isn't just going to be added to see this text;
02:13clicking these three dots will show me everything that that person is going to see.
02:18This is a summed-up view of the entire conversation.
02:20So, when I click Reply to All, I click into the To field and I add somebody
02:26else, they're going to get that entire thread's worth.
02:30I can click the three dots right here too, see everything else that we're going to see.
02:34I am going to click the trash icon again. I can also select Forward. Forwarding
02:42will send the entire conversation to somebody else without actually including
02:47them in the conversation.
02:49Once again, I can come down here and see everything that that person is going
02:54to see from that conversation thread. Again I'm going to click the Discard draft
02:58button because I don't want to send it, but rather, I'd still need to show you
03:02some more things about conversation threads.
03:05I told you that the earliest conversation was at the top and the latest was at the bottom.
03:10You can work with these messages individually. To work with any message
03:14individually, and not just the last one, you can get to the email that you want to
03:19work with and click on it.
03:21I can click this More next of the email and there's some things I can do just to that email.
03:27For example I can reply only to this email, reply to all and forward just like
03:34we did to the latest one, except now we're replying to a conversation that's in
03:38the middle of the thread.
03:40I can also just click this Quick Reply button right here and reply just to this
03:44inline conversation.
03:48If I want to see at anytime who is in a particular email, I can come down
03:53here to any email that I want and click the dropdown triangle and select
03:58Show Details. Because it can be a little confusing to see what's going on,
04:03this is a great way to see who a message is from, who it was to, and when it was actually sent.
04:09There are two more things I want to show you.
04:14The first one is is that I can start a new thread completely. I don't have to
04:19continue this conversation thread. Sometimes they can get a little long and
04:21unruly and it's best to branch it out into a new conversation.
04:25I am going to click Reply to All and instead of typing my response, I am going
04:30to click this triangle and choose the type of response.
04:33From here I am going to choose Edit Subject. It's going to pop up an email
04:38that looks similar to the Compose button and now you will notice that the
04:41subject line is in blue.
04:43I can type in a brand-new subject and a new message body.
04:48What this is going to do when I finally hit the Send button is start a brand-new
04:54conversation thread.
04:55If somebody replies to that email I just sent,.
04:57it's going to be attached to this. It's going to go in my inbox as a brand-new thread.
05:02Now you may not like to use conversation threads at all. That's totally fine. You
05:06have the ability to turn it off. You don't have to use it.
05:09Over here, in the top right to your screen click, the gear icon and select
05:13Settings. It's going to take you into your Gmail settings, and scroll down in
05:19the General tab and find Conversation View. From here you can choose
05:24Conversation View Off.
05:27Now any email that comes in is simply going to get dumped right in your inbox. You
05:31won't see the conversation view.
05:33If you're happy with that choice, come down and select Save Changes.
05:39Now, you'll notice that in the Inbox there is no parenthesized numbers beside any
05:44emails. And here's that long conversation thread that we originally had.
05:48Everything is now in line right in my inbox.
05:51So that's how you respond to emails and how you work with conversation
05:55threads in Gmail.
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Formatting a message
00:00You can make your messages look a little prettier than plain text.
00:03I'm in my Drafts folder and I have an email open right now, and it looks a little
00:08better; it's fancied up.
00:09I'm going to work backwards and show you how I did that.
00:12I'm going to close out of this and open up the very plain one.
00:17So this is just a standard email with my text that I've typed in, but I'm going
00:21to click and drag and highlight my text and come down here and click on the
00:25underlying capital A to get my formatting options.
00:28This is going to open up a toolbar similar to ones that you probably seen in
00:32word processing packages. I can change the type of font, the size of the font. I
00:37can make it bold, italicized, underlined, change the color, the alignment, and I
00:43can even add numbers and bulleted lists.
00:46So with my text highlighted, I'm going to change the size. I'll make it large,
00:51and I'll make it boldfaced. I can also highlight more text and I italicize it.
00:57I can just go through and click on my text and get it to look just a little bit better.
01:02I can also click and drag and select a large block of text and choose
01:07Bulleted List. It's going to create its own list. And while that text is
01:12bulleted, I can also bold face it.
01:16We can change the color of a large block of text by coming over here to text
01:20color. And it's up to you whether you want to change the background color or just
01:25the text color. I can pick a color, uncheck, and see what I've made.
01:30Now lastly, I can insert a hyperlink into my emails.
01:33For example, I'm going to put www.kinetecoinc.com.
01:39If I hit Enter it doesn't automatically make this a clickable link, so I have
01:44the power to do that myself. I can click and drag and highlight my text and
01:48click this plus icon down here in the bottom.
01:51As soon as I hover my mouse over it, it's going to change and give me some more options.
01:57For example, I can insert emoticons. I can insert file attachments, which we'll
02:02talk about later. But I'm interested in the Insert Link button. I can click this
02:08and it's automatically going to turn my text into a clickable hyperlink.
02:12There's some more things I can do with it though. I can make it a little bit
02:15prettier. I'm going to click on Change and change the text of that link.
02:20For example, I'm going to change it to Visit Our Website. You'll notice that
02:27it's still going to the same web address and now I can click OK.
02:32The text changes to Visit Our Website. It's a clickable link that says visit our
02:36website, but it's going to go to kinetecoinc.com.
02:40So that's how you format e-mails, make them prettier, and can change all aspects
02:45of the text before you send it.
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Adding attachments to a message
00:00Sending file attachments is quick and easy in Gmail.
00:04Now, like most email programs, as you can see on the right-hand side here, Gmail
00:08indicates which messages have a file attachment on them with a paperclip icon.
00:12So when you are composing a message look for that paperclip icon to attach
00:16files. I'm going to click the red Compose button to start a new email. I can put
00:21in my To and Subject just like I was creating another email to anybody, fill in
00:25the body of the email, and now look for that paperclip icon. Down at the bottom
00:32you can click it to attach your files. It's going to bring up a browse box that
00:36you're most likely very familiar with, and browse your file system to find the
00:40file that you want to attach.
00:42I'm on a Mac so I can hit the Command key on my keyboard to select more than one
00:46file; on a Windows keyboard it's the Ctrl key.
00:50Once I've found all my files I want to attach, select Choose and they will be
00:54attached and inserted into the email.
00:58While they're inserting I can continue to type.
01:02Currently, Gmail allows you to send up to 25 MB directly via an e-mail
01:07attachment, but if you want to send more than that you can; you just have to use Google Drive.
01:12I'm going to do this again and this time I'm going to pick a large amount of
01:18files that's going to be larger than the 25 MB attachment limit, because I want
01:22to show you what happens. So I'm going to select a lot of songs here, I'm going
01:27to select Choose, and this is what you get.
01:30Gmail is going to tell you that the files that you're trying to send are larger
01:34than that 25 MB attachment limit that you have. But you can send them using
01:39Google Drive, which is another free product from Google that's online storage
01:44and sharing of files.
01:46Once you send using Google Drive you'll be brought into the Google Drive screen.
01:51You can click to select files from your computer. I can choose the same amount
01:55of files, select choose, and it's going to start to upload them up to Google
02:01Drive once I click that Upload button.
02:04Once they're up there, I can share them out to anybody I want who can then go and
02:09download them on their own time.
02:11So, sending file attachments is easy with Gmail. You can send a file up to 25
02:16MB directly via the email or up to 10 GB using Google Drive.
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Working with drafts
00:00Gmail will autosave a message to your Drafts folder the second you start typing it,
00:05unless you either send the message successfully or discard it. I'm going to
00:09click the red Compose button.
00:10Now, watch in this bottom corner next to the trash can as I'm typing. It's going
00:16to tell you that the message is going to be saved. You'll know as soon as it's
00:20in the Draft folder because that saved changes.
00:23This message will now appear in my Drafts folder unless I do one of two things:
00:27click the trash can to discard the draft or send the message. I'm going to click
00:32the trash can because I'm going to show you how to see more drafts. I'm going
00:35to click over here on the left into the Drafts folder and the parenthesized number
00:40tells me how many draft emails I have in there.
00:43Here is all my draft emails.
00:45Now this can get quite large, and you may not even realize that they're in here
00:49if you consistently create emails and don't send them.
00:53So you can go through and click on them just like any other email and either
00:57continue to work on them until you're ready to send it or discard it. I'm
01:01going to click Discard draft, and for this one I'm going to open it and
01:07continue to type. I can click Send and my message will leave the Drafts folder
01:14and go into my Sent folder.
01:16Now it doesn't automatically refresh the screen right away, but if I come back
01:20into my Inbox and then I click back into my drafts folder,
01:25the one that I discarded is gone and the one that I send has gone too. This is
01:30all that's remaining. You can't get rid of all the drafts at once by checking
01:34them off in the view and selecting Discard drafts. All my drafts are gone and now
01:41I can continue to work.
01:42So it's good to check the Drafts folder every once in a while because it's very
01:47easy for emails pile up because Gmail does save them the second you start
01:51working on an email.
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Viewing sent messages, trash, and spam
00:00Gmail, like most email programs, allows you to see any outgoing messages you have
00:05sent, messages you've deleted, and messages that Gmail has marked as spam.
00:09So let's get started viewing your sent mail, which is all outgoing mail that you've sent.
00:14Over on the left-hand side click on Sent Mail.
00:18This is going to show you a list of everything that you sent, who you sent it to,
00:23and over here on the right-hand side it's going to tell you when you sent it.
00:27You can click on any email to see it and if you scroll down, you can reply or
00:32forward just as if the message was in your inbox.
00:35To view your trash, over here on the left-hand side hover your mouse and click
00:41over the More icon. You're going to see a little bit more folders open up and
00:46scroll all the way down to trash and click on it.
00:49This is going to show you your trash. You may find over here on the
00:53left-hand side that you have a few places that indicate trash, like deleted
00:57folders or deleted items.
00:59We'll go over how to access Gmail via a mail client like Outlook later. Doing
01:03that can create a new folder called deleted items, but trash is where the mail
01:08goes when you delete it from this Gmail web interface.
01:11So these are all things that I've deleted and put in my trash. I'll show you how
01:15to delete messages later.
01:16Any message that has been in the trash for more than 30 days is automatically
01:20going to be deleted forever, so you can't recover it.
01:23So it is important that if you're looking for a message for your trash you
01:27need to get there within that 30-day window.
01:30If you decide that you really do want it back, place a checkmark next to that
01:34email, click on the folder icon, and select Move to Inbox. It's going to take the
01:42message out of your trash and put it back in the inbox, back in the proper
01:46placeholder according to the date that that message came in. Here it is. It nestled
01:51that right back with all the other April 1 emails.
01:54Now, let's go look at the Spam folder. To look at the spam folder, again click on
02:00that More button and come down to Spam. It's going to tell you how many messages
02:05are in that folder, right next to Spam, so it's good idea to check it every once
02:09in a while, because like the trash, any message that has been in here for
02:12more than 30 days is going to automatically be deleted.
02:16Now, Gmail is excellent at identifying spam, but sometimes things get put in
02:21here that really aren't spam.
02:23If you need something back, place a checkmark beside it in the Spam folder and
02:27select Not spam. It's going be unflagged for spam for future emails that come in
02:34from that person and it's going to be move to the inbox automatically. I'm going
02:39to come here to my Inbox, and here's the email.
02:42Now, if Gmail misses something that really is spam, you can place a checkmark next
02:47to it in the Inbox and click what looks like the stop sign with an exclamation
02:52mark on it and click Report spam. That's can move it to the spam folder and teach
02:58Gmail that any new email that comes in from this person should also go to the
03:02Spam folder. So that's how you view your sent messages, trash, and spam in Gmail.
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Muting a conversation
00:00Sometimes you'll find that you're part of an email thread that just starts to
00:04stray off topic and gets too long and not relevant to you anymore. You can mute
00:09that conversation so that any new emails that come in will get by past your
00:13inbox and get sent right to all mail.
00:16To mute a conversation, place a checkmark next to it, come up to the More menu, and choose Mute.
00:24The conversation will get marked as muted and moved to all mail.
00:27If somebody sends a message directly to you, that muted message will
00:32temporarily unmute and the message will go to your inbox, so you won't miss
00:36anything important.
00:37To turn off a muted conversation and bring it back into your display find
00:42your All Mail label by selecting More and choosing All Mail, find the
00:48conversation--you'll see that it's been marked as muted--place a checkmark
00:53next to it, select More, and choose Unmute. You can also move it back to your
00:59inbox by selecting Move to Inbox.
01:01Now you'll continue to get new conversations like the conversation was
01:05never muted.
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3. Organizing and Searching Mail
Working with multiple messages at a time
00:00Gmail lets you perform actions on many emails at one time by placing checkmarks
00:05beside them in the list view of your emails.
00:07This whole chapter is about things that you can do with the emails once they're selected.
00:13Now note that whenever I place a checkmark beside an email this action bar at
00:17the top gets bigger, because I get more actions that I can perform on that email.
00:22And when I select multiple emails in the list I can perform that action on
00:27every email that's selected at the same time.
00:30Gmail makes it easy to select multiple messages by creating some canned built-in
00:35rules for selecting messages at the top action bar.
00:38Over here on the left, I can click Select and get some choices.
00:41I can select all messages, I can select None, which will deselect anything that's
00:46already been selected.
00:49I can select all my read messages or all my boldfaced unread messages.
00:54I can also select any starred or unstarred messages, and we are going to talk
00:59about what those are later.
01:00For now, I'm going to select all my unread messages.
01:03Gmail will automatically place checkmarks and highlight all those messages
01:08that have been selected.
01:10It's important to note that when you're selecting these rules, especially with
01:15Select All, it's only going to select what's visible on the page, not the total count.
01:21So, even though you're choosing Select All, you are really selecting all that's
01:25visible on this page.
01:26To see everything else and select them, come over here on the right.
01:29You will see where it says that this is message 1 through 25 out of 33 possible messages.
01:34I can click this to show all my messages.
01:37Now, I can use these navigation buttons at the top to scroll to older messages.
01:42You'll see where it stops selecting messages.
01:45It's up to me to decide what I want to do.
01:47I can place checkmarks manually or just leave them alone.
01:50I am going to go back to my inbox.
01:53They are still selected.
01:54But what happens if I've taken the time to select my emails but decided not to do any action?
02:00I have two options:
02:01I can simply click in the Select box and it will uncheck everything or I can
02:06click the dropdown and choose None.
02:09That will deselect everything.
02:11So that's how easy it is to select multiple emails in Gmail, which you are
02:15going to need to know when we talk about how to organize all your mail in this chapter.
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Creating labels for messages and conversations
00:00Gmail contains two major forms of organizing:
00:03visually and physically.
00:05You can physically organize an email by moving it out of the inbox,
00:08but for now I am going to show you how you can visually organize them, by
00:11managing your emails with labels, as you can see here.
00:15A Gmail label is a visual tag for messages and conversations.
00:20You can assign a message to a label and move it out of the inbox, which I'll talk
00:24about next, but you can also assign a label and keep it in the inbox.
00:28Consider it like a visual classification.
00:30You can also assign more than one label to a single message, like I've done here.
00:35Let's start by creating some labels.
00:37I have this newsletter called eMarketer Daily.
00:40So let's put that in its own label.
00:42I am going to place a checkmark next to it, and up here on the action bar, I am
00:47going to choose the Label icon, and click Create New.
00:50I need to give it a label name, so I will call it eMarketer and click Create.
00:58Now that that label has been created, I can come up here and label that message
01:03with the eMarkerter label.
01:06I click Apply and my message has now been given a label.
01:10If I want to find that or see any message that I have flagged with that label,
01:14I can come over here on the left- hand side and click eMarketer.
01:18It's going to filter out any message, except the ones that I've labeled with
01:21eMarketer, and it's also going to tell me where it's located.
01:24In this case, it's still in the inbox.
01:27I can change the color of that label.
01:29It's all about personal preference and how I am going to work best.
01:33So I can hover my mouse over eMarketer and click the dropdown arrow, and now I
01:37can choose a label color.
01:39I'll choose a blue one. And it's going to tell me that the color for my label
01:43eMarkerter has been adjusted.
01:45If I go back to the inbox, I will now see my nice blue label.
01:50I can select multiple messages and assign them to a label also.
01:54For example, I can click this eMarketer Daily and I can find another one.
01:59I can come back to my email now that there's two selected and choose eMarketer.
02:05Click Apply and both those messages now have labels.
02:10If I come back into this label, I can see that all three of my messages
02:15currently are flagged with the eMarketer label.
02:18I can also assign sublabels.
02:20I can come down here and click on the blue icon next to my eMarkerter and
02:25create Add sublabel.
02:26I will call this one Favorites, to which I can flag my favorite newsletters.
02:33It's nested under eMarketer.
02:35I can click Create. And now I can select a newsletter as my favorite by
02:41selecting it, going up to Labels, and choosing eMarketer/Favorites. Click Apply.
02:47And now it's been given that sublabel.
02:50I can remove a label at any time by placing a checkmark beside what I want to
02:54remove, coming up here to the Labels tab, and unchecking that label.
02:59Click Apply and the label has been removed.
03:03I can also delete a label at any time by clicking the dropdown arrow and
03:07choosing Remove Label.
03:11It's going to ask me if I really want to delete that label, and if I'm sure,
03:14I can click Delete.
03:17I can also rename labels.
03:19I can click the arrow and click Edit.
03:23Now, I can give it a new name.
03:25Click Save and my label has been changed.
03:29I can come back into my inbox and see that the changes has been made.
03:33There is one more thing I want to show you.
03:35You can assign multiple labels to a single email.
03:39For example, I've got my trusty eMarketing Newsletter. I can place a checkmark
03:43next to it, come back up to my Labels, and then assign it to another label--for
03:48example, Needs Review,
03:50if it's a newsletter that I want to make sure I don't miss. I can click Apply
03:55and now that conversation has been added to Needs Review along with
03:59eMarketing Newsletter.
04:00I can find the newsletter in the eMarketer Daily and in the Needs Review section.
04:06So, up next, I will show you how to assign a label and move the message out of
04:10the inbox at the same time.
04:12But, for now, this is how you visually classify all your emails to
04:16stay organized.
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Moving messages out of the inbox
00:00I talked about how you can visually organize mail by marking them with labels.
00:04Now I am going to show you the physical portion of organizing emails by moving
00:08them out of the inbox and adding a label at the same time.
00:10You'll find that this is pretty similar to the way a traditional email program
00:14allows you to move messages into folders, and even though you've heard me call it
00:18folders a couple times, it's important to note that Gmail does not actually
00:22call the structure folders.
00:24They're always called labels, and you're just moving your emails out of the
00:28inbox into a label.
00:29It's a different way of thinking about organizing and finding your mail.
00:32So let's go ahead and start moving some messages out of the inbox.
00:36Here's my email, which is a coupon that I had already given the label coupons.
00:41So now I can continue to get give it that label, but I want to move it out of the inbox.
00:47So I'm going to place a checkmark next to it and come up here to the action bar,
00:50except instead of labels I am going to select Move to.
00:53I am going to choose the Coupons label that I have already created.
00:58Gmail tells me that the conversation has been moved to the Coupon label.
01:02You'll notice it's out of my inbox, and if I want to find it again, I have to come
01:06over here on the left-hand side and choose Coupons, and there it is.
01:10You will notice it doesn't have that inbox tag like the rest of them did,
01:14because of course we've just moved it out of the inbox.
01:18I am going to go back to the Inbox, and you can do this for multiple things at the same time.
01:23I can place a checkmark besides all my eMarketer dailies that I want to move,
01:28come over here to Move, and select eMarketer Newsletter.
01:34It's telling me the two conversations have been moved. And again if I come over
01:38here on the left-hand side and select it, I can see now that only one of these
01:43emails remains in my inbox.
01:44The rest of them are just strictly available in this label.
01:48I can move it and create a label at the same time.
01:52I can check off a couple of these Google calendar reminders, come up here to
01:56Move to, and click Create New, just like we did with the labels.
02:01I'll call this label Reminders, click Create, and now I can come back up here now
02:07that it's been created and move my reminders into that label.
02:11They are now out of the inbox and over here on the left-hand side in Reminders.
02:17There's another way to move it.
02:19Instead of placing a checkbox and coming up here to Move to, I can
02:23also click and drag.
02:24For example, every time I hover my mouse over the checkbox I get three dots
02:30on the left-hand side.
02:32If I'd move my mouse slowly over those dots, the icon changes to a hand.
02:36I can click and drag with the mouse over the label that I want to move it to.
02:42I can let it go for Reminders and the conversation has been moved.
02:47This is a great way to move things all at once.
02:50I can select all these calendars, click and drag, let go over Reminders, and all
02:57of them will have been moved into my Reminders tag.
03:00At anytime I can move them back to the inbox by coming over here and selecting
03:05it and either choosing Move to > Inbox or clicking and dragging and moving it back to the inbox.
03:13You'll notice it's not removed from that tag.
03:16However, it's also tagged with inbox, letting me know that this email can now be
03:20found in this label and in the inbox at the same time.
03:24Remember, it's just a different way of thinking about how your email is organized.
03:29There is the visual and there's the physical.
03:31So now that you know how to start organizing your mail, you can decide whether
03:35you want to just tag a message or label it and move it at the same time.
03:40Now you can go through and start organizing all your email just the way
03:43you want it.
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Archiving and deleting messages
00:00Gmail contains two different ways to clean up your email:
00:03archiving and deleting.
00:05Delete a message when you're completely sure you aren't going to need a message again.
00:09It will be moved to the Trash label, and Gmail will permanently remove it from
00:12the trash and it will be gone forever after 30 days.
00:15To move a message to the trash, or multiple messages, place checkmarks beside
00:20them and select the Trash icon.
00:24Gmail will tell you that the two conversations have been moved to the trash,
00:28and you can either wait 30 days for it to be purged or if you need it back within that time,
00:34over on the left-hand side, click More, scroll down a bit because I have a few
00:39labels, find the Trash folder, and view your messages.
00:44If you need them back, you can place checkmarks beside them, select the Move To
00:49icon, and select Inbox.
00:52It will bring them back to the Inbox and out of the trash.
00:55I am going to come back to my Inbox, because I want to talk about archiving.
00:59Gmail would actually rather you archive your messages instead of deleting them.
01:03They want to use all that free space they give you to keep messages just in case
01:07you need them later.
01:09Archiving a message removes it from your Inbox and puts it into a special label
01:13called All Mail so that it can be out of sight and out of mind completely.
01:17However, you can still search for it should you need it years down the road.
01:21To archive, select your messages that you want to get out of the Inbox, and you
01:25don't particularly want them in any other label, and select Archive.
01:30Gmail is going to tell you that 2 conversations have been archived.
01:34To find those messages, you can either do a search from the Search Bar, which
01:38we'll talk about later, or you can browse your All Mail area.
01:42Over on the left-hand side, click More, scroll down a bit, and select All Mail.
01:50This is just what it says it is: it's all your mail.
01:53It's everything and all your labels and your Sent folder.
01:56It will tell you where the file is.
01:59For example, the ones that say me are things that were in my Sent folder.
02:03Things that are in your inbox are labeled inbox, and there are all these other
02:07labels so I know where to find the messages.
02:10You'll see that these are my entries that I specifically archived to get them
02:13out of everything except for the All Mail label.
02:16To get back to your inbox at any time just come over here on the left-hand
02:20side, scroll up, and select Inbox.
02:23Now, you can get things out of your inbox, delete what you want, archive what
02:28you think you're going to need years down the road, and you will be able to find
02:32everything that you need when you need it.
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Creating stars to visually organize messages
00:00Labels allow you to categorize your messages, and then any time you can read the
00:04label or labels that you've assigned to a message.
00:08Stars is a system of Gmail that allows you to further visually
00:11categorize messages.
00:12However, it's color- coded rather than text-based.
00:15It's up to you to create the key--that is, what each color means for each starred message.
00:21In the beginning, it might be helpful to write a small list of your star system
00:25and keep it in eyesight or start with a small amount of stars.
00:27The system will only truly work for you in the best way possible if you can
00:33remember why you starred a message a particular color.
00:35You can star a message with different colors to indicate the means of
00:38follow-up needed, for example by phone or email, or star messages to separate
00:43family versus customers.
00:45It's really completely up to you.
00:47To star a message, it will show up in the inbox next to the Important marker.
00:53You can place a checkmark and that will star a message.
00:56By default, you get this one-star system in Gmail.
00:59However, in Settings, you can completely customize it.
01:02Click the gear in the top right- hand side and choose Settings.
01:09Scroll down a bit in the General tag,
01:11and here's where we can customize some things that have to do with stars.
01:15For example, by default, we get 1 star in use.
01:18You have all these stars to choose from.
01:21And to put it in use in your inbox, take a star or an icon, select it, and drag
01:27it to the In Use section.
01:28I'll take this exclamation mark and this purple question mark and bring them up.
01:33When you're happy with your In Use stars, scroll all the way to the bottom,
01:38choose Save Changes, and let's go back to our inbox by clicking Inbox, and now
01:44we'll be able to star some more things.
01:48The more you click on a star, the color will change and you can set it to a
01:53different star system.
01:55Now remember, it's up to you to decide what that key is going to be.
01:58For example, if I have to reschedule this, I can either mark it with my yellow
02:03star or click it again to mark with my exclamation mark.
02:07I can do the same thing for some more things that need follow-ups.
02:10And this is a question that I have to answer.
02:12So, I am going to click this a couple of times and put it on my question mark.
02:17Gmail, to see your updated changes, you can come up here to the top and click Refresh.
02:23Now look how my starring system has changed.
02:26I can quickly see all my messages that I've starred because I had set that as my Inbox Type.
02:32Remember, to get to your Inbox Type, change the Gear icon, go down to Settings,
02:39click the Inbox Tab, and change your Inbox Type.
02:44For example, you can put your starred items first.
02:47I still have mine set to Priority Inbox, and my Starred Items is one of
02:52the Inbox sections.
02:54If I have a lot of starred items, I can click Options and choose however many
02:59starred items I want to show up on that homepage.
03:01I am going to go back to my inbox. And it's up to me now to continue to
03:09star more things or not.
03:11If I'm all done with it, I can check off that star, hit Refresh, and it gets
03:17removed from the view.
03:18So now you know that you have a star system in addition to these labels to
03:23really turn into an email ninja.
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Creating filters to automatically process messages
00:00So far, I've showed you how to create labels, move messages out of your inbox in-
00:04to labels, delete or archive messages, and even add stars to further visually
00:09organize your inbox.
00:10Let's have this all happen automatically by creating filters--that is, a rule to
00:15automatically process a message.
00:17A filter can move a message, add a star, apply labels, and even delete
00:22or forward a message.
00:23It's a way of adding a flow to all your incoming messages.
00:27There are three ways to create filters.
00:29The first way is to click a message in the view like you were going to act on
00:34it and select More and then choose Filter messages like these.
00:41The From is already filled out, and now we want to click Create Filter with this search.
00:46Here's where we get to decide what's going to happen.
00:49When a message arrives that matches this search, there are a lot of options that we can do.
00:54To move a message, I am going to choose Skip the Inbox and then apply a label.
00:59So, it's going to take it out of my inbox and apply a label at the same time.
01:05I am going to choose my label that I had already set up,
01:07the eMarketer Newsletter. Now, this is the important step.
01:10Also apply Filter to 11 matching conversations.
01:14I am going to place a checkmark next to this.
01:16This means that this filter is already going to act on the emails that are
01:19already in the inbox.
01:21Click Create Filter and my filter has been created.
01:25Now, all my eMarketing newsletters are gone out of my Inbox, and they can be
01:31found over here on the left-hand side, in the eMarketer Newsletter label.
01:34Any new eMarketer newsletters that are going to come through are automatically
01:39going to get filtered and will just appear in that label.
01:43Here's another way to add a filter.
01:45I am going to come up here to the search box and type in something that I want to filter.
01:50In this case, I have an email down here in the middle of the screen from the Google+ team.
01:52I want to start filtering these. So, I'll type Google+ into the search box.
01:58But instead of hitting Enter, I am going to click this down arrow to show
02:02search options on the right.
02:05Here's my search, Has the words Google+, and I am going to select Create a
02:09filter with this search.
02:12I get the same screen.
02:14I can decide what I want to do.
02:16In this case, I am going to delete it, because I don't need these notifications.
02:20I can select Also apply filter to 3 matching conversations, Create Filter, and
02:26anytime anything comes through with Google+ in the email, it's going to go
02:30right to the trash.
02:31Finally, here's one more way to create a filter.
02:34You can create lots of filters all in one go by clicking on the gear in the
02:38top-right, choosing Settings, going to the Filters tab, and clicking Create New Filter.
02:46This is where I can find all the filters that I've already made,
02:49but clicking Create a New Filter will let me start one from scratch.
02:53Here are some ideas.
02:54I can tag and filter any newsletters that come in by choosing Has the words
03:00unsubscribe, like most newsletters do.
03:02I can tag and filter purchases by subject, maybe "Thank you for your order" or
03:10just the word Order--things that all order processing messages have in common.
03:16I can also tag logins by searching for your Username or just username, things like that.
03:24You can be very creative and process all your emails automatically by realizing
03:30patterns that certain types of emails always have in common.
03:34I'll hit the X to get out of this because there is one more thing I want to show you.
03:39This is also the place to go when you want to delete your filters,or just
03:42see what kinds of things you are filtering every once in a while in case you've forgotten.
03:46Here are the current filters that we've set up.
03:48It's the rule of the filter and then what to do.
03:52I can click Edit on the right-hand side and change this at any time.
03:56I can either change the criteria or click Continue to change the action.
04:01For example, maybe I still want to apply the label, but I want to keep them in my inbox.
04:06I can choose Update Filter, and it's up to me if I want to place a checkmark
04:10here to also apply the filter to the 11 matching conversations.
04:15I can delete it by selecting Delete from the right-hand side or delete all my
04:20Filters at once by placing checkmarks next to them and selecting Delete.
04:24It's going to ask me if I really want to delete my selected filters. I can click
04:29OK and now they're gone.
04:31So, that's how you create filters, which are basically mail rules to process the
04:37flow of all your incoming mail.
04:39I recommend taking the time to go through your filters, see what they can do for
04:43you, and see how they work for you to really get your inbox lean and mean.
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Managing labels
00:00Gmail makes it easy to add labels on the fly, but what happens when you want to
00:04edit, delete, show, or hide them?
00:06You can do it all in one place in Settings.
00:09So, let's click the Gear icon in the top-right, choose Settings, and head
00:14over to the Labels tab.
00:17Now, the first thing that you can change is you can show or hide the system labels,
00:22meaning the ones that come with Gmail, such as Important, Starred, Sent Mail,
00:26Drafts, and All Mail, Spam, and Trash.
00:29It's up to you whether you want to see those on the left-hand side.
00:32Click hide if you don't want to see it, show if you do.
00:37I am going to scroll down further.
00:39This is where you'll find all the labels that you created yourself.
00:43The first option you have is whether or not you want to create a new label.
00:47You can do that at any time by clicking Create New Label.
00:50You'll see all your labels here and how many conversations are tagged with that label.
00:56You can click on it and edit it to change the name of the label.
01:00For example, I am going to take the S off Coupons and just make it Coupon. I can hit return.
01:05Gmail will tell me that the label Coupons was renamed to Coupon at the top of the screen.
01:10I can also do the same thing by coming all the way over on the right-hand
01:14side and choosing Edit.
01:15It just brings up a prompt.
01:17I can change it back to the S. I can also create sublabels here too, by nesting
01:22a particular label under something else.
01:27When I am happy with my change, I can hit Save or Cancel if I don't want to make the change.
01:33I can also remove the label completely by selecting Remove.
01:38Now remember, it's not going to delete the message or remove it.
01:42If the message was originally in your Inbox with a label, the message will stay
01:46in your Inbox, but the label will be removed.
01:48If the message was only visible in this label on the left-hand side, meaning
01:54you moved it, then that message will still be available for searching, or in
01:58the All Mail folder.
02:00Now, there are two more options for you with this label.
02:03The first one is you have the option to show or hide the label in the message list.
02:08Now, the message list is basically your inbox, or when you're looking at a
02:13particular label, you can just not see that label tag. It's up to you.
02:18It might visually annoy you, but you still want to be able to use it for searching.
02:23In that case, you could hide it.
02:24If you want to see it all the time, select Show.
02:28Lastly, you have the option to show it in the Label list.
02:32The Label list is this left-hand side here.
02:36You can show it or select Hide if you don't want to see it.
02:40You'll notice that Coupon just disappeared.
02:43If I click show, it will reappear.
02:47I can also show if unread. Selecting this option means that the Coupon tag
02:54will only show on the left-hand side if a new email has brought in there that
02:59I haven't read yet.
03:00This is great if you have a filter to automatically filter messages with that
03:04Coupon label and move them to the Coupon label.
03:09This way I can always catch out of the corner of my eye and see if that
03:13Coupon label is there, I will know that there's a new email that I have to read in there.
03:18When you're all done modifying your labels and getting them all set up in a way
03:21that works just for you, there is nothing to save.
03:24There is no option to save your changes here.
03:26So, when you're all done, you can simply go back to your Inbox.
03:30At any time, you can click on the Gear, go to Settings, choose Labels, scroll
03:38down, and show or hide anything, if you determine that it's just not working for you.
03:43That's how you work with labels in Gmail.
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Searching your messages
00:00Gmail doesn't want you to ever delete your mail because it is so easy to find
00:04your messages should you ever need them.
00:06That's why they always want you to archive your mail instead of deleting it,
00:09because remember, when you archive your mail it sits there in the All Mail
00:13label, just waiting to be searched.
00:15So, right now I'm going to show you the most basic way to start searching your email.
00:20Let's put the cursor in the search bar. In its most simplest form, put a word in
00:24and see what you get.
00:25I will put the word that I'm looking for and hit the Enter key.
00:29It doesn't take long to do a very quick search, and it found an email with that word in it.
00:34I can click on the email, and any occurrences of that word are going to be
00:38highlighting yellow.
00:40I can click the Back to Search Results button and get back to my search results.
00:44Now, you'll also note that there's a tag that shows where that email is located.
00:48For example, this one is in the inbox.
00:50If there was no tag, then that means that the only place that that email is
00:54located is in the All-Mail Archive.
00:56There are some more things I can do.
00:58For example, I can click the Show Search options dropdown.
01:01Here is where I get a much more thorough list of criteria that I can search on.
01:06For example I can even choose where I want to search.
01:10By default, it searches all your mail, which is all these folders and labels.
01:15However, I can refine that to only search my Inbox, Starred Mail, Sent Mail, and
01:20any other system label.
01:22Down below, I can find all my custom labels that I made.
01:25I can search on those too.
01:28I can fine-tune and suggest whether I only want to search the From, the To,
01:33the Subject, or whether or not that email has the words or doesn't have certain words.
01:38I can even choose whether or not the email has an attachment, and I can search
01:43within a certain date range.
01:45In that Date Range, I could even put a dates like Today, meaning whatever
01:49today's date is. Gmail will automatically know and will use that to refine the search.
01:56There's one thing that I want to do here.
01:58I can put in a particular search, such as emarketer google, hit the blue
02:02magnifying glass to search my name, and get some results.
02:06Now, this isn't exactly what I was looking for.
02:09I can see that the emails are emails containing the words emarketer and google.
02:14However, I want emarketer or Google,
02:18so I am going to come in here and type a capital OR in between emarketer and google.
02:24I can hit Return and now I get much more search results.
02:28I get anything that contains eMarketer or the word Google.
02:32Now, it seems like a strange search.
02:33The reason that I wanted to do this search is because I wanted one that would
02:36give me a lot of results to show you one more thing.
02:39By default, Gmail only shows you the first 20 results.
02:44However, if you look on the right-hand side, you can see how many you get.
02:48For example, this is message 1 through 20 of about 26 search results.
02:53To get to the next page of search results, I can click on this Older button.
02:58Here's the rest of my search.
02:59When you're wading through pages and pages of search results, it behooves you to
03:04use this button here and go right to the newest or the oldest.
03:08This is a quick way to get back to the top and change the sort order of
03:13your search results.
03:14You can get to the oldest or the newest this way.
03:17I can also refine this.
03:18I can put one more word in. For example, I can type the word walk in here, and
03:23now I get a very specific email.
03:24Here is a Google Calendar with the word Walk in it.
03:27That's exactly what I was looking for.
03:29So, this is the most basic way to perform a Google Search.
03:32To get back to your Inbox, click Inbox, and the search results are cleared.
03:36Up next, I am going to show you how you can do some really advanced
03:40searching using operators.
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Advanced searching with operators
00:00I showed you how to do basic searches to find your mail, but with a few
00:04memorized operators, you can refine your search is to return only those results
00:08you need without having to go into this dialog.
00:11You can use these operators right from the Gmail search bar.
00:15You can apply filters or labels to any of these searches that you perform at any
00:19time, remember, by selecting Create a Filter with this search.
00:23So let's get started with some advanced search operators.
00:26To search for particular message from somebody, type from and who you're looking.
00:30For example, from shea.
00:33You can also do the opposite and search for messages To somebody.
00:37These are messages that I have sent to Sally.
00:41You can also search on the subject, and you can use these keywords with
00:47operators like or and and.
00:50from:Sally OR from:Shea.
00:54Here are messages that are from:Sally OR from:Shea.
00:59You can also search on labels. Label Coupon.
01:06Now I can quickly find any messages with that label without having to come
01:10up here on the left.
01:11Now remember, you have the option to hide these labels.
01:15If you can remember that you have it, you come up here and search for that label
01:19whenever you want to get to it.
01:21You can also search for messages that have attachments.
01:26Here's all the messages that I have that contain attachments.
01:30Now you'll notice that some of the files I have sent, because all mail contains
01:35everything including any custom folder here from Gmail.
01:40You can look for messages that is spam.
01:44I don't have any which is good, but it brought me to my spam label.
01:48We can also search for is unread or is read.
01:56The neat thing is you can even search for stars.
01:59For example, I can search for a message that has a yellow star.
02:03I don't think I've done that, but I know I've done some of the ones.
02:08I can't remember the name.
02:09I'll show you how to find out.
02:11Let's go over to our gear and choose Settings.
02:17In Mail settings let's go down to our stars.
02:21Here's the ones that I have in use.
02:23I remember that I had this question mark, but I can't remember how to search for it.
02:28But if I hover the mouse over it, it's going to tell me, purple-question and
02:32with the exclamation mark it's red-bang.
02:36That's how I search for these.
02:38I am going to come back up here, has purple-question.
02:44I can hit Enter and here's my star.
02:47I can also search for things by date.
02:49For example, I can search for something that was before March 27, 2013.
02:56Now it has to be in a very specific order.
02:58It has to be year, month, and date.
03:05Hit Enter and here's all my emails.
03:08I can see the date on the right-hand side.
03:11You can also search for any of these operators together.
03:14For example, from:Shea and has attachment.
03:19For example, if I'm looking for a particular email from:Shea and I know she sent
03:23me and it had an attachment.
03:25There is a complete list of advanced search operators from Gmail help.
03:31You can get to it by going to support.google.com/mail/answer/7190 in a browser.
03:41This will take you to complete list of advanced search operators.
03:47Memorize the ones that you think are going to be really useful to you, and use them often.
03:51It will just reinforce how easy it is to use.
03:54Soon you'll find that you can find any email you're looking for in Gmail.
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4. Managing Your Gmail Account and Settings
Adding your other email accounts to Gmail
00:00Nowadays it's rare to find a person who has a one email address.
00:04Since most of us have an email address that comes with our home Internet service
00:08provider or an additional one online such as Outlook.com, it's difficult and
00:13annoying to have to check email in multiple places.
00:16Fortunately, Gmail let's us add that POP3 email address and check
00:19it from within Gmail.
00:21To add another account click the gear in the top right-hand side and go to Settings.
00:27Change to the Accounts and Import tab.
00:30Now here's where you can add another email account.
00:33If you had another account that you wanted to migrate over to your Gmail
00:37account, you can select Import mail and contacts.
00:41This is great for when you're completely done with that account and you want to
00:45bring your mail over and start using it in Gmail.
00:47But if you have another email account that you want to use alongside Gmail, you
00:52can check that now frequently.
00:53Now, you can change the frequency that Gmail will check your other account and
00:57pull your mail in, which is currently about every 15 minutes.
01:00But you can still check it.
01:02So let's select Add a POP3 mail account that you own.
01:07You can add up to five accounts you own, but for now I'm this can put one of
01:11them in. Put in email address and click Next Step.
01:16Gmail is going to attempt to determine the POP settings for that account.
01:21But if it doesn't know what they are, then something you'll have to gather ahead
01:25of time is the POP3 server.
01:28For example, this one is pop3.live.com, but you may need to find out what yours
01:33is from your home ISP.
01:34You'll also need to port that that POP3 server uses.
01:38Put in the password and then decide whether or not you want to leave a copy of
01:43the retrieved messages on the server.
01:45It's up to you to make this choice, but if you do is still check that mail
01:49frequently from that place, click this button.
01:52That way the messages will be there waiting for you.
01:55Otherwise, they will get removed from that server and put only on Gmail.
01:59You can also decide whether or not you want to label incoming messages.
02:03This will identify them as coming from that account, which may be useful for you.
02:08You can select any other label you want or create a new one.
02:13If you don't label them, you may have difficulty figuring out which messages
02:16were sent to this email address versus the ones that were sent straight to
02:20your Gmail account.
02:22You can also place a checkmark here to archive incoming messages, which will
02:25skip the inbox completely and label the messages so that you can use them for searching.
02:30When you're done select Add Account, and there's one more decision you need to make.
02:37You can also now send mail from the account that you're pulling in.
02:42It's up to you to decide whether or not you want to or not.
02:45In this case, I do so I'm going to leave it at the default of Yes.
02:49Select Next Step, and here's where you're going to tell Gmail a little bit about
02:54that other email address.
02:55For outgoing mail you can decide what name you want to identify yourself with,
03:00and whether or not you want to treat this as an alias.
03:03Now, what this check box does is enable you to do a special search.
03:07When you're searching mail for Gmail, you can use special words.
03:11For example, if you're searching mail that was sent to you, you can
03:14actually type in the word "me" and Gmail will know that any mail sent you to
03:20include in that search.
03:21If you click Treat as an alias then when you search on mail sent to me, it will
03:26also include any mail that comes to this email address.
03:30So it's a personal choice whether or not you want to include this in searches
03:34for mail addressed to you.
03:35Click Next Step when you're ready, and now you have to decide whether or not you
03:40want to send mail out through Gmail or the SMTP servers of your ISP.
03:46In this case, Gmail knows what SMTP servers to use for Outlook.com, but if it
03:51doesn't that's another one that you'll have to find out form your ISP,
03:55what the SMTP outgoing mail server is and what port they use.
03:59In this case I don't need to identify my outgoing mail through Outlook.com,
04:04so I'm just going to leave the default is sent through Gmail. Click Next Step.
04:09Now we have to Send verification. We need to prove that we own this email address
04:16before we can send mail on behalf of that email address.
04:19Click Send Verification and then you have to go to that email account and look
04:25for an email address.
04:27It will come from Gmail, and you can put it in the code.
04:30I've got that code already via email, so I'm going to put it in here.
04:35Click Verify and now my account's been verified, and I can send mail through that account.
04:42It's going to tell me how often the mail was checked, and I can view History just
04:46to make sure that everything is working, and I can also check mail now,
04:50for example, if I'm waiting for something urgent and I don't want to wait the
04:54entire 15 minutes that it's going to pull.
04:57I can come back to my inbox and see my mail.
05:01For example, here in everything else--I'm going to scroll down--
05:05you'll notice that there's lots of mail with a new label.
05:08This is all the mail that's pulled in from that account.
05:11There's one more thing I want to show you.
05:12If I click the Compose button, I now have a pulldown menu beside my name.
05:19Here's where I can choose the From address.
05:21I can send mail through the default of Gmail or I can send it through my
05:26Outlook.com account, because we had it choose. You'll get that choice now with
05:31every mail that you compose.
05:35If you decide that you don't want to get email anymore from this third-party
05:39account, you can remove it at any time.
05:41We'll click on the gear, go to Settings, go back to our Accounts and Imports
05:46tab, find the Send mail as feature and delete it, and find the Check mail from
05:52other accounts and delete it.
05:54You can also click Delete to Check mail so that you won't get any more mail from
05:59your Outlook.com account, but still keep your send mail as.
06:02This could be useful if you do want to check mail anymore or have mail from a
06:06different account flood your Gmail account. But it's still useful to send mail
06:10on behalf or this other account.
06:11It's entirely up to you.
06:13You can also change the default address.
06:16For example, if you clicked Make default beside your external email address, then
06:21any new email, when you click the red Compose button in Gmail, will default to
06:26this third-party address.
06:27That's how you can add and work with multiple accounts in Gmail.
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Configuring desktop alerts and notifications
00:00It's hard to know when you have new email and aren't currently on the Gmail website.
00:04There's a couple of options you have to be notified of new mail when you're away
00:07from the site or even have your browser closed.
00:10If you use Google Chrome as your browser, you can use something called the
00:12desktop notifier to see a pop-up when you're browsing any other site than Gmail.
00:18To enable desktop notifications using Chrome click the gear tab, go to Settings,
00:26in the General tab scroll all the way down to find Desktop Notifications.
00:32Now currently, Mail notification is off.
00:34The first thing I have to do is select New mail notifications on, and it's up
00:39to you whether you want any new mail notifications or only important mail notification.
00:44You're not quite done.
00:45You can't forget to click Click here to enable desktop notifications for Gmail
00:50right above the desktop notifications area.
00:54Clicking that button will bring up a pop-up at the very top of the Chrome
00:58browser that asks if google.com can show desktop notifications.
01:03You need to come over here to the top-right and click Allow.
01:07Once you've got that done, you can come down, select Save Changes on your
01:11settings, and head back to your inbox.
01:15Now you do have to keep the Gmail tab open.
01:18So you have to be using the Chrome browser.
01:20You still need Gmail open as a tab, and you can't be signed out of Gmail.
01:25But if all those criteria are met, you can surf anywhere you want on the web as
01:29long as that tab is open.
01:31When you get new mail you'll get a little pop- up in the top right-hand screen to prove that
01:37that notifier is really working.
01:39In one second I'll show you what that looks like. Here it is.
01:43In the top-right of the screen I can see that I've got some new mail.
01:47I can click on it and get taken right to the message.
01:49Now, if you're not using the Chrome browser or you don't always have the Gmail
01:53tab open, you still have an option.
01:56You can download a tool called the Gmail Notifier.
01:59Now, that's located toolbar.google. com/gmail-helper/notifier_mac.html if
02:09you're using a Mac.
02:10There is a PC version, and you can click on Gmail Notifier for Windows
02:14users available here.
02:16So let's click Download Google Notifier for Mac, accept the terms of service by
02:21clicking Agree & Download, and it's going to download.
02:25When it's all done I can click on it and install it.
02:28Once I've double-clicked on the installer, I'm going to minimize my browser and
02:32drag the Google Notifier application over to my Applications folder.
02:38I can double-click on Applications and find the Gmail Notifier.
02:43Click on Google Notifier, and it's going to ask us if we really want open it
02:49because we downloaded it from the Internet.
02:51Select Open will prompt you for your Gmail username and password.
02:56Click Sign In, and the Gmail Notifier is working already.
03:02This is what we'll see.
03:04You don't even need a browser open and you don't need any tabs open.
03:07So that's how you can keep track of your email without actually even needing a browser.
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Managing your Gmail account
00:00We've gone into settings quite a few times for various videos, but now it's time
00:04to look for your actual Gmail account settings.
00:07Where are those located?
00:09There's two places to find them.
00:11The first one is by clicking the gear, choosing Settings, and heading over to the
00:17Accounts and Import tab.
00:19Right at the top is where you can change your account settings.
00:22You can change your password, and you can also change your password recovery options.
00:27For example, I'll click on that link and show you what I mean.
00:30You have to put in your password before you can get in to set your recovery
00:34passwords for security.
00:35Click Verify and once Gmail know you're you, you can come in here and change
00:40some of your options.
00:41You can add a mobile phone number.
00:43This way if you ever lose or forget your Gmail password, they can text you a new
00:48code that you can put in to this phone number.
00:50You can also add and edit alternate email addresses so that Gmail has another
00:55way to reach you if they need to.
00:57Click Save to get out of this and be brought back to your summary. Because it
01:01opened in a new tab, you can close out of it.
01:06There's some other Google account settings you can change also--
01:09for example, your Google profile.
01:11This is where you can see what your primary email address is, what your
01:15primary language is, and how much storage space you're are actually using in
01:19your Gmail account.
01:20This is also where you can come down and close your account completely if you
01:24decide that you're done with Gmail.
01:26You can edit your Google+ profile from here by clicking Profile and privacy
01:31on the left-hand side.
01:32This is where you can see your Google profile, which is consistent across all
01:36Google products that you use with this account.
01:40There's one more way to get here.
01:41I'm going to close out of this window and bring us back to Gmail, back to
01:45our inbox, and show you that if you go way up here the top-right, you can
01:50access those screens also.
01:52This is more consistent with your Google account rather than your Gmail account.
01:56For example, if you go to many Google products like YouTube or Google+ or Google
02:01Drive, you'll notice that this was always visible in the top right-hand side.
02:06Clicking on this triangle will bring you into two settings.
02:09You can go into your account settings by clicking Account, which is where we just
02:13were, or you can click on the triangle and click View Profile.
02:21This will bring you into your Google+ profile.
02:24If it looks a little unfamiliar, it may be because you've never been into your
02:29Google+ profile before,
02:31so I encourage you to explore it a little bit.
02:34You can always disclose right out of this window and you'll be back to Gmail.
02:39So that's where you can access your actual Gmail accounts settings.
02:43Remember, Gear > Settings > Accounts and Imports and then Other Google Account settings.
02:51This is where you can close your account, find out how much storage space you're
02:55using, and change your password.
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Exploring Gmail settings
00:00I've shown you lots of settings in Gmail, but I wanted to take some time to
00:04show you some other settings you can change that didn't really fit into other chapters.
00:08So let's head over to our trusty gear icon in the top right-hand side of the
00:11screen and select Settings.
00:14In the General tab there's some other useful settings.
00:17For example, you can change how many conversations and messages appear per page,
00:22according to what works for you.
00:25You can also change the Default reply behavior when you're replying to a message.
00:30It defaults to Reply, but you can change it to Reply all. Though I don't
00:34actually recommend it because it's very easy to forget that you have this option
00:37set, and sometimes Reply all is not the best choice.
00:40You can also change the default text style. So you can change the body, the
00:46color, even the style and size of the text when you're composing new messages.
00:53Scrolling down, I can toggle conversation view on or off, which threads my messages.
01:01I can even change my picture.
01:03This is going to be visible to everybody, including people I chat with. Or I can
01:07make it visible only to people that I chat with.
01:12Scrolling down, something else that's useful to change if you want is snippets.
01:17You remember in the message list in the inbox you could see who the message
01:20was from, the subject line, and then a little one-sentence preview of the body of the email.
01:26You can select No snippets and it will turn that off and will only show you the subject line.
01:32I'll hit Save Changes to show you what that looks like.
01:35Let's come back to our Inbox, and you'll notice the preview is gone.
01:39You could only see the subject line of my emails.
01:42It's a personal preference, but you needed to know that you have the option to set that.
01:46So I encourage you to go through your settings and find some things that
01:50work for you.
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5. Working with Contacts
Introducing and navigating contacts
00:00Like most mail programs, Gmail isn't just email. It also gives you
00:04contact management.
00:05As most of the people you talk to nowadays have multiple ways of getting in
00:08touch with them, you don't have to remember any of it.
00:11Gmail has a built-in contact section to hold all the email addresses and phone
00:15numbers of the people you talk to the most.
00:17So here's a quick overview of the contacts screen.
00:19To get into contacts click the Gmail link at the top-left of the screen
00:24and choose Contacts.
00:26Here's the Contact page.
00:28So let's take a quick look, clockwise, and go over what some of these things are.
00:32Here's the link to get back to Gmail when you're done being in contacts.
00:35Select Gmail and it'll take you back to your inbox.
00:39Like Gmail, this is the action button. When you select an email you'll get more
00:44options, and you can do actions on whoever you have selected.
00:48This is how you can navigate through long lists of contacts, and you have your
00:53gear icon with your settings just like you did in Gmail. Coming over the bottom
00:57of the screen, you can still chat with people right from your contacts, and here's
01:01where you can navigate your contacts.
01:03Now there's some important groups in here.
01:05The first one of My Contacts.
01:08These are the contacts that Gmail knows you really care about.
01:11While Gmail populates this for you, you can add anyone to My Contacts group at
01:15any time by selecting their name in the name view, clicking the group icon, and
01:21making sure My contacts has a checkmark next to it.
01:25This is the group that will usually sync first with mobile devices, and it's also
01:29the first group that Gmail uses to autocomplete names while composing an email.
01:33So Gmail considers this a high-priority group for you.
01:36Circles are Google+ circles that you add people to while navigating Google+.
01:41Don't worry if you don't use Google+.
01:43These groups can just sit here, and that's perfectly fine.
01:46Most contacted includes the 20 addresses that you use most frequently.
01:52This is constantly updating itself by Gmail.
01:55Other Contacts are contacts that haven't been included in any other group, such
01:59as My Contacts or Most Contacted.
02:01So if you know you have a contact and you can't find them in My Contacts, come
02:06down to Other Contacts.
02:08And remember, at anytime you can place a checkmark next to their name, click
02:12the group, select My Contacts, click Apply, and now they'll be part of your My Contacts group.
02:21In the middle here we have the main contacts screen.
02:24At anytime you can click on a name and get into their main contacts screen.
02:29Click this back button to get back to the Contacts list.
02:32Of course, finally, to get back to Gmail at any time click the red Contacts link
02:38in the top right-hand screen and select Gmail.
02:42You'll be brought back to your inbox.
02:45So that's a brief tour of how to navigate contacts.
02:48Up next, we'll start creating some contacts.
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Creating and editing contacts
00:00The people you send emails to will be, by default, turned into a contact for convenience.
00:05You can disable this in Settings, which I'll talk about later, but knowing
00:08this could solve the mystery of why your contacts are much more populated
00:12than you initially planned.
00:13You can also add new contacts yourself manually at anytime. You can click the
00:18big red New Contact button in the top left-hand side of the screen and now you
00:22can just fill in as much or as little as you want.
00:24You can click in Add name and start typing, add a picture if you want, come down
00:30to the Email field. You can also choose, by clicking Home, whether or not you're
00:36going to add a home or work email address.
00:39Fill in as much or as little as you know. Select more fields.
00:44Again, with the phone you can click on the dropdown buttons and choose what
00:47kind of phone it is.
00:50You can even come up here on the right-hand side and add a note.
00:54Up here at the top, Google will attempt to determine if this email address is
00:58connected or has a Google account already. If it doesn't, you'll get an Add
01:02and invite button. If they do, that will find that profile and you'll be
01:06connected through Google.
01:08When you're all done, you can more fields by clicking this dropdown next to Add
01:13at the bottom of the screen and add some more fields if you have them.
01:17If not, you can click on Back to go back to your contacts.
01:22Now, Google tells me that they have been saved up here at the top of the screen.
01:26I can also tell that it's been saved because the Saved button is grayed out.
01:30Clicking Back will take me to my contacts, and because I created this
01:33contact manually, Google knows it's important, and that user has been added to
01:37the My Contacts group.
01:39You can edit it at anytime by finding your contact and simply clicking on it in the contact list.
01:46I can edit some more things, and this time I can come up and click the Save now
01:51button on the top right-hand side.
01:53When I have saved it I can go back to my contacts.
01:56I can also delete a contact at any time by selecting them in the view,
02:00or multiple contacts,
02:03coming up here to the More button at the action screen, and selecting Delete contacts.
02:09They have been deleted, and that's how easy it is to add and delete contacts in Gmail.
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Creating and editing contact groups
00:00A contact group is a compilation of email addresses bundled into one
00:04unique contact name.
00:05The group is something that everyone has in common, or a group of people that
00:09you find yourself always sending email to.
00:11So instead of manually adding everyone to an email all the time, you can add them
00:15to a group, and then address the email once using the group name. This is good
00:19for groups of friends, local clubs, and work departments.
00:23To create a group, select the contact or multiple contacts that you want to put
00:27in the group first and then click the Group button in the action bar.
00:34Click the dropdown and choose Create new.
00:37Type in your name, and when you're happy with it, click the blue OK button.
00:44Your group has been created.
00:46Because you created the group, it will show up in the My Contacts section on the
00:51left-hand side of your screen.
00:52At any time, to see who is in a Group, simply click on the group name on
00:56the left-hand side.
00:58You can also see how many people are in it by the parenthesized number beside the group.
01:02To remove somebody from a group, click on their name, find the group name in all
01:08their labels, click the black dropdown arrow, and select Remove from this group.
01:14Click the back arrow to get back to the group. Yhere is just a few more things
01:17I want to show you.
01:19You can rename the group by selecting More, when your group is still active, and
01:23choose Rename group.
01:27You can put in a new name and click OK, and as you can see, our group name has updated.
01:33You can also delete the group by selecting More > Delete group.
01:39Now it's important to note that deleting a group will not delete the contacts
01:43that are in the group; it will just delete the group from existing.
01:46Most importantly, to finally send an email to the group, let's get back to our Gmail inbox.
01:52I am going to select Gmail from the Contacts list, click the red Compose button,
01:57and in the To field, I am going to start typing my group name.
02:01Gmail will autopopulate it with my group name that I created.
02:05I can click on it and it will populate with all the people that are in that group.
02:09I can then just type my subject in the body of my email as normal.
02:13So that's how you work with groups in Gmail.
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Exporting, importing, and restoring contacts
00:00You can import contacts, export your contacts, or even just a subset of your
00:04contacts for use in another email program or to share with somebody else, and
00:08you can also restore deleted contacts.
00:11Before I start importing them and deleting them, I want to show you how
00:14to restore contacts.
00:16If you've deleted all your contacts and realized you made a terrible mistake,
00:19it's not too late to get them back.
00:21You have up to 30 days to recover deleted contacts in Gmail.
00:25We do that by entering on Contacts and selecting More from the action bar and
00:29choosing Restore Contacts.
00:32You have a timeframe to restore to.
00:34So think about the last time you had your contacts all set up the way you
00:38wanted to, because the decision that you make is going to affect the contacts that are restored.
00:43In this case I'll choose 10 minutes ago, select the blue Restore button, and
00:49it's going to bring all my contacts back.
00:51So the sooner you realize that you need your contacts back, the better chance
00:54you'll have in making a full recovery.
00:57You can export your contacts by selecting More > Export.
01:03You can export all your contacts, or even just a subset of contacts by choosing
01:07them from the dropdown list. Any groups that you have here you can choose also.
01:12Next you need to choose what format you want to export them in.
01:15To make this decision, think about what you want to do with the contacts
01:18once you export them.
01:19For example, if you're going to import your contacts into another Google product
01:23then select Google CSV format.
01:26If you're going to import them into Outlook or some other email program, choose
01:29Outlook CSV format. Where vCard format is a good suggestion if you're going to
01:34import your contacts into an iPhone or a Mac.
01:38I can select Google CSV; that's fine. And I'll choose the blue Export button.
01:44It's going to get brought into my downloads folder, and I can click on that on
01:47the top right-hand side and look at my file, just to see what came over.
01:52As you can see, it exports everything, including all the available fields
01:57that you have populated.
01:59I'll close this back out, go back to my browser, because the last thing I want
02:03to show you is how to import contacts into Gmail.
02:06I'm still in My Contacts.
02:08I am going to choose More > Import.
02:12This is great when you're bringing over contacts from another email program if
02:16you're migrating over to Gmail.
02:18You need to choose the file yourself. You'll have to exported them already.
02:22For example, I can't read in from a program like Outlook.
02:26So you need to first go into Outlook, and export your contacts there, save
02:30them as a CSV file, and then come back in here so that you can choose your file.
02:35Now, I've already done that and I have a file sitting there on my desktop
02:39waiting to be imported.
02:40So I am going to select Choose File, I'll go to my Desktop, and I'll find my
02:46contacts.csv that I've exported from my other email program.
02:50I'll click Choose, then Import, and Gmail imports them in.
02:57Gmail will title the group the date that you imported them in.
03:01This way you'll always be able to find groups of contacts that you import very easily.
03:07Contact lists can get very large, and very unruly very quickly, especially if
03:11you're importing big groups of contacts.
03:14Duplicates can very easily get created, especially if you've jumped from email
03:19program to email program.
03:20Gmail has a Find & merge duplicates feature.
03:24To do that, the first time you go into that group, Gmail will tell you at the top
03:28of the screen that the contacts have been imported, but not yet merged.
03:32Select Find & merge duplicates and Gmail will tell you which contacts are the
03:37same, that already existed in your Contact list.
03:40If you're happy with the selection, you can uncheck anybody that you don't want
03:44to merge. Click the blue Merge button at the bottom of your screen.
03:48The contacts will be merged and now you've successfully migrated all your
03:53contacts over to Gmail.
03:54So as you can see, you have lots of options. You can import, delete, and even
03:59restore lost contacts.
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Changing contact settings
00:00There's not a whole lot of settings to worry about for Contacts, but you do need
00:03to know how to get to and find the settings that you do have.
00:06You don't have to be in Contacts to get to these settings.
00:09Click on the gear icon and choose Settings and scroll down a little bit on the General tab.
00:16The first option you have is to show a hide something called the People Widgets.
00:21In your Inbox, when you're looking at new mails, to the right side of the screen
00:26you'll find information about people in that conversation.
00:30For example, if they're a Google account holder you can see their Google+ profile
00:34information and their picture.
00:36Or if you have a Contact about them, you can actually jump to and edit their
00:40content profile right from there.
00:42You can show or hide that.
00:43It's just a toggle right here.
00:45You can also Create Contacts for auto-complete or not.
00:48When you send a message to somebody, Gmail will automatically create a contact
00:53entry for that person so the next time that you send them an email, their name
00:57can autocomplete into the email.
00:59It's up to you if you want Gmail to continue this behavior or not.
01:03If you don't like it, select I'll add contacts myself.
01:07This is also the reason that when you go into your Contacts screen for the first
01:11time you may notice that it's quite a bit more populated than you originally
01:15thought it would be.
01:16When you're happy with those changes you can select Save Changes and you'll be
01:21brought back to your Inbox.
01:22So that's how you make some small changes to your contacts in Gmail.
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6. Using Chat
Introducing Google Chat
00:00You can chat or instant message with other Google users right from Gmail and Google+.
00:05If you're a PC user, there is even a desktop application you can use.
00:09If you are a Mac user, you can chat right in the built-in iMessage or iChat if
00:13you've set up your Gmail account on your Mac or iOS device.
00:17So here's how Google chat looks from Gmail.
00:20To find your chat, on the very left-hand side of the screen, right down at the bottom,
00:24there is a little black chat icon.
00:26It's very easy to miss, but clicking on it will bring up the chat window.
00:30So I can see all the contacts I have, and I can see their chat availability.
00:35They're not online if there is no icon next to their name.
00:39There is a green dot if their chat window is open and ready to chat.
00:42And it's orange if they haven't been at their screen for a while.
00:46That means they're inactive, but they do have their chat window open somewhere.
00:51I can see my status up here, and I can click on the dropdown to change my status
00:55and to see some other chat options.
00:57Finally, to initiate a chat I can click on somebody's name and I can even click
01:02on somebody else's name and initiate more than one chat.
01:05I can start typing my chat, and over here on the left-hand side their status
01:09changes to a chatting balloon.
01:11That means they're currently in a chat with me.
01:13So we'll go over how to do all of this in future videos in more detail,
01:17but first it's important to know how to navigate chat first.
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Configuring chat and video settings
00:00Before you can even begin doing a chat, I highly recommend saving yourself some
00:04potential headaches and going into Settings to make sure your equipment is
00:08working and everything set up the way you want it.
00:10Besides, you may not even have chat turned on,
00:13so you won't even see it in the bottom left-hand side of your screen.
00:17Let's click our gear icon in the top right-hand side of the screen and choose Settings.
00:23Head on over to the Chat tab.
00:25By default chat is on,
00:27but if you don't even what to use chat, you can Chat off.
00:30Also, if you're having trouble seeing it then come in here first and make sure
00:34that it is in fact enabled.
00:35You can choose whether or not you want to save your chat history.
00:39In that case, your chats will be saved under a special Chat section in your Gmail
00:43account and you can search for them.
00:44Note that while you're chatting you always have the ability to do something
00:48called off the record.
00:50That means when you go into off-the- record mode, and I'll show you how to do
00:53that, anything that you say while you're off the record won't be saved in your chat history.
00:57If you don't want to do it all, just select Never save chat history.
01:01You can automatically allow people that you talk with to chat with you and see
01:05your online availability status, or you have to make sure that you've given people
01:09permission to see your status before you can chat with them.
01:13If I scroll down, here is where I can verify my hardware settings for video chatting.
01:18I can select my camera from the dropdown box.
01:21In this case, the list is empty because I don't even have a camera on the
01:24screen, but you may have more than one.
01:26For example, you may have one built into your monitor, plus an external one.
01:30You can choose your microphone, which input your using, and you can choose which
01:35speakers you want to use to be able to hear the other person talk.
01:38I highly recommend clicking Verify your settings and making sure
01:41everything works first.
01:43If you had a video camera, you would see yourself appear in this black box.
01:47However, if you knew you had a camera and it was supposed to be working and you
01:51didn't yourself, that's when you need to go in and select another one.
01:54Now I am chatting and I can see that this mic bar is moving.
01:58This means that I have selected the right input for my microphone.
02:01Finally, I need to verify my speakers.
02:03I am going to play this test sound for second, and let's see if I can hear it. I heard it.
02:10That means I've correctly chosen the right speakers.
02:15I can decide whether I want sounds on or off.
02:18Sounds on is useful when you're doing a chat because you may be looking at the
02:22screen and not necessarily at the chat window.
02:24It will play a sound when a new chat comes in,
02:27so you'll never have to worry about missing an important message.
02:30Finally, you can turn your emoticons on or off.
02:33When you're happy with your settings click Save Changes and you'll be
02:36brought back to the Inbox.
02:38If you didn't have your chat window enabled, all of a sudden, in the bottom
02:42left-hand side of your screen, you'll get the chat dialog that you can toggle on or off.
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Initiating a chat and working with the chat window
00:00Let's dive right in and to contact and initiate a chat with a user.
00:05Now, before you can start chatting with somebody, they have to be in your
00:08Contact list over here.
00:10This is to prevent your Gmail address and somebody else's Gmail address from
00:14being public, and so that nobody can chat with you if you don't want them to.
00:19I am going to start by typing in an email address and inviting somebody to chat.
00:22The first thing that we have to do, after you type in their name, is come over and
00:27click Invite to chat in the menu that pops out.
00:30The invitation will be sent successfully and you'll see their name pop in on
00:35their left-hand side.
00:37When they've accepted you'll see their availability change.
00:40That's how you know that they've accepted their invitation.
00:43I could now see that this user is online because of the green dot.
00:47I can see that this person is available for a video call because of the little
00:50icon that's next to their name.
00:52However, I am just going to initiate a text chat.
00:55To do that simply find your contact and double-click.
00:59On the right-hand side a window will pop up and now you can start chatting.
01:04You can actually double-click More users and initiate as many chat windows as you want.
01:08They will line up right on this main screen so that you can have multiple chats at one time.
01:14To start chatting put your cursor in the box and simply start typing.
01:19Hit Enter and your message is sent.
01:22When the user is typing you'll see the line change to "Shea is typing" or
01:28username is typing.
01:30This is great for long silences during a chat window and you may wonder if the
01:34user has even seen your message.
01:36But if you know that they're typing, you can see that they received your message.
01:40I can send an emoticon by clicking the smiley face in the bottom right-hand
01:43side, choosing one from any of the top tabs, clicking on it, and hitting Return. It'll get sent.
01:51There is some more things that I can do.
01:53If I don't like this tiny little chat window, I can actually enlarge it so it
01:56takes up the whole screen.
01:58On the top right-hand side I can click the up arrow and choose Pop-out.
02:02This will make the chat window fit the entire screen.
02:06Way down at the bottom right I can click Pop-in to bring it back the way it was.
02:12I can select More at the top for a few more options.
02:16I can select Go off the record, which won't save this chat to my Gmail chat history.
02:22Now, chat history is only saved between two members that are using Gmail themselves.
02:28I can also block Shea.
02:30This so Shea can't initiate chats with me, nor can she see my
02:34availability status.
02:35I can also start a video chat, which we will go over later.
02:40I can start a video chat right from this icon in the top-left and invite them to hangout.
02:45I can also directly call them using their speakers by selecting Voice calling.
02:50Finally, I can Add more people to this chat.
02:53I am going to click this plus button and invite another user in.
02:57Select their name, click Invite, and now we have a group chat.
03:04There's multiple people in this chat.
03:05I can see at the top how many people are in it and who they are.
03:09When you're all done with the chat, simply click the X and it goes away.
03:14To continue a chat later, just double- click their name in the chat window and
03:19you can continue like it never stopped.
03:21So that's how to work with chats in Gmail.
03:25It's extremely useful and it's very handy, and sometimes it's much quicker
03:30than sending an email.
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Initiating a video chat
00:00In the last video, I showed you how to add a contact abd di a simple text chat.
00:04This time we will click that video button and invite the contact to do a video
00:08chat and then a hangout.
00:09I am going to double-click the contact, open up a chat, and now I am going to
00:15select More and choose Start video chat.
00:21Now, it's important to know while waiting for Shea to answer the chat that
00:25both parties don't have to have a web cam. I would be able to see myself if I
00:30had one, but I don't.
00:31However, I know Shea does, so it's totally fine that this is a one-way video call. Hi Shea!
00:35Shea Hanson: Hi. So this opens up a nice little window.
00:41I could go full screen by clicking this full screen button in the top-left
00:45window of the chat box, but I am going to leave it alone for now, because
00:50there's one more thing that I want to show you.
00:53I can mute my microphone at any time by clicking mute microphone, and I can
00:58still chat with Shea.
01:05I can also pause the video.
01:08When I'm done with my video broadcast, I can click End and now we're back to a text chat.
01:13Finally, I can initiate a full-blown Google+ hangout right from this chat window.
01:20I can click the Start a hangout button and this is going to directly invite
01:25Shea to a Google+ hangout.
01:27She will get the invitation, join, and now we are actually launched our
01:35own Google+ hangout.
01:37Now there's a lot we can do once we are in here, and I definitely encourage you
01:41to explore all the options, such as chatting, sharing screens, doing all sorts
01:46of effects, and watching YouTube videos.
01:49Google hangouts are very popular, and I encourage you to watch some other
01:53lynda.com videos that can tell you what you can do.
01:56When you're all done, click the hangup button in the top right hand of the
02:01screen and you'll be brought right back to your chat. Close out out of the box
02:06and you're back to your Gmail account.
02:09That's how easy it is to do video chats and Google+ hangouts right in Gmail.
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Changing your chat status
00:00I showed you how to look at and evaluate the status of other people online, this
00:04video is all about how to change your online status.
00:07It's important to know that if you have GTalk open, which is the PC desktop
00:11client version of Google Chat, it will share the same status with Gmail on the web version.
00:16So who can see the status?
00:19Go into your Chat settings by clicking on the gear icon, choosing Settings, and
00:24then heading over to the Chat tab to make sure that only your contacts can see
00:28your status. Otherwise anyone can see if you are online and can initiate a chat with you.
00:33So how do you change your status?
00:36Open up the chat window by clicking the black chat icon in the bottom-left
00:40hand side of your screen and click the down arrow next to the current status of your account.
00:46This is where you can change your status. You can change to any of these choices.
00:51Green means you are available, this means you are online at Gmail and ready to chat.
00:57You can select red for when you're busy.
00:59This tells your contacts that you're busy and you don't want to be
01:03interrupted for any reason.
01:05You can also select invisible mode. This will make you look like you're signed
01:10out of chat to anybody else.
01:12However, you can still initiate chats with other people.
01:15For example, look down here at these contacts. There is no icon next to them.
01:20That means they could be invisible or they could be signed out out of chat.
01:24Now sometimes you will see a yellow button next to somebody's name.
01:28This is an idle status.
01:31Your status will automatically change to idle when you've been away from your
01:35computer for 15 minutes.
01:37You can't manually set your statuses idle.
01:40You'll also appear idle if you have Gmail open but navigate to another tab
01:45to do something else.
01:46So to change your status simply select which one you want. To put yourself back
01:51to Available, click the link again and select Available.
01:57You can also choose a custom message.
02:00Selecting custom message will choose the same outgoing message for both busy and available.
02:06I am going to select New custom message.
02:08For example, I can type Busy Recording. This is what users will see when
02:13they look at my status.
02:16I can hit Return and now I'm busy with the status of Busy Recording.
02:22You'll see when I go back into custom messages that that custom message has been
02:26given to me for an available status and a busy status.
02:29If I don't want to use this for any reason, I can simply delete it by selecting
02:34Clear custom messages, and any custom messages that I have created will go away.
02:40It will save this so I could come back at any time and create a new one and use
02:45it however often as I want.
02:46So that's how you change your chat status. Just don't forget that if you have
02:51set yourself as busy--say because you're in a meeting--when you're done with
02:55that meeting, come back to your status and set yourself as available so other
02:59people know that they can chat with you.
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7. Google Labs and Other Add-Ons
Introducing Google Labs
00:00Google has a virtual playground or sandbox of add-ons that work with Gmail and
00:04other Google products. It's called Google Labs.
00:08Think of it like an App Store, except the apps are more like prototypes than
00:11actual finished polish products.
00:14Because of this, if you add an app from Google Labs it may not be entirely bug
00:18free. It also may disappear at any time.
00:21But there's some great things that you can do. For example,
00:24I have two Labs installed right now. The first one is called right-side chat and
00:28as you can see, it's taken my chat, which usually resides at the bottom left-hand
00:33side of the screen, and moved it to the top right-hand side.
00:36It's a personal preference. I happen to like it this way better.
00:39I also have another app that I installed. Here's an email and if I click on it, I
00:44can see that there's an address in the email.
00:46This app is called Google Maps preview in email.
00:50And any email that contains an address I am going to get a nice little Google
00:55maps preview, right in the email.
00:57So in the next video, I am going to show you how you can find and install your
01:02own Google Labs that you'd like to use.
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Finding and adding labs
00:00Here is how you find and add Google Labs to your own Gmail file.
00:04Click the gear icon in the top right- hand side of the screen and choose Settings.
00:08From here click on the Labs tab over on the right hand side.
00:13Here's where you can browse all the available labs. You can see a brief
00:18picture of the lab, the Labs title, who the lab is by, and a brief description
00:24of what the lab does.
00:27You can browse labs and click Enable on any lab that you think you'd like to
00:31use in your mail file.
00:33You can scroll through them all.
00:35For example, here is that Google Maps preview in email that I showed you earlier.
00:40If it sounds like something you'd like to use, select Enable.
00:46You can also search for a lab. For example, if I'm looking for good Inbox
00:50utilities I can type Inbox, and I will see a list of available labs that might help me.
00:57For example, here is my right-side chat that I showed you earlier also.
01:02It moves the chat box to the right side of the inbox.
01:05If that sounds like something I want to use, I can select Enable.
01:10When I've gone through and found some labs I can click the Save Changes and I
01:14will be brought back to my inbox.
01:17It's going to reload the inbox because I have changed the UI a bit with these labs.
01:23So as you can see, it takes effect immediately, and now my chat window is on
01:27the right-hand side.
01:28At anytime you can stop using labs.
01:31To stop, click the gear icon again, go back into Settings, go back to the Labs
01:36tab, and your settings will put your enabled labs at the top of the screen.
01:43You can come and change whichever ones you want to disable. You can keep some
01:48enabled and disable others; it's completely up to you.
01:51Your available labs--the ones you haven't used yet--you can still scroll and
01:56look through and enable more if you want.
01:57If you decide you don't want to have any apps, you can simply click on inbox and
02:04discard any changes.
02:08So that's how you can work within and enable Google Labs. I encourage you to go
02:11through and take some time and explore and find some good ones.
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Creating tasks
00:00In addition to mail and contacts, your free Gmail account also comes with a
00:04built-in task manager.
00:06You can maintain multiple to-do lists right in Gmail itself, and even convert an
00:10email to to-do task.
00:12To get into your tasks, from the Gmail button click on the dropdown arrow and select Tasks.
00:18A pop-up window that looks kind of like an email will pop up on your screen, and
00:23now you can start typing tasks.
00:25In its simplest form you can type in your task and hit the Enter key.
00:32Now you can put in a new task.
00:34You could also put in a new task by clicking the plus button at the
00:37bottom of the screen. You can put in more, hit Enter, and create another one.
00:43You can indent tasks by selecting Actions from the bottom, Indent.
00:51You can also go in and add details and due dates to tasks.
00:55If I click on this right-site arrow, I can choose Edit Details.
01:01I can give it a due date, and I can also put in notes about that task. When I'm
01:07done I can select Back to list.
01:10Now I can see the notes and the due date.
01:13There's a few things I can do with tasks. For example I can reorder them.
01:18I can click my mouse on the left-hand side of the task itself and drag to
01:23reorder it in the list.
01:25I can also delete a task by highlighting it and clicking the trashcan icon.
01:31If I'm done with a task, I can click in the square and that will place a
01:35checkmark next to it.
01:36I can even have multiple lists. By default, I will get the name of my mail file,
01:41but I can also click the list button in the bottom right-hand side of the task
01:45pane and choose Switch List.
01:48I can click New list to make a new one-- for example a Grocery List--click OK and
01:56now I have got a brand-new list that I can just start typing.
02:00To get back to my other list, I can click the list pane again and toggle back and
02:06forth between all my lists.
02:08In the Actions menu on any list I can print or email the task list. Emailing a
02:15grocery list to somebody else is a great feature.
02:18Click Send and off it goes. When I'm done with my lists I can click the X in the
02:25top right-hand side and I'm still back in my inbox.
02:29There's one more thing I want to show you: you can create a task from an email.
02:33For example here's an email from Sally to which she is asking me if I proofread a
02:37blog post. That sounds like something actionable.
02:39I'll create a task about it. I can place a checkmark next to it, select More, and
02:46choose Add to Tasks.
02:49Now it put it in my Grocery List because this is the last list that I had open,
02:53but I can click Edit Details, select Move to list from the bottom of the screen,
02:58and select Jess Stratton's list.
03:00I click back to list and now it's on the appropriate list.
03:05So task lists in Gmail are very powerful and very well worth using if you
03:12aren't already.
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Adding a vacation responder
00:00Gmail allows you to create a vacation responder--
00:02that is, an autoreply that will be sent out whenever anyone sends you an email message.
00:07You don't have to be logged into Gmail or even have it open for it to work.
00:12Gmail will send an auto response once per every four days to the same person.
00:16If someone sends you an email and gets your auto response, if they email you
00:20anymore within a four day period, they won't get another notification.
00:23But after the fourth day, if they still email you they will get a reminder that you're away.
00:28Any messages marked with spam won't get an email auto responder from you.
00:31So let's add the responder. At the top right hand of your screen, click the gear
00:36icon and go in to Settings. On the General tab, scroll down all the way until you
00:42find Vacation responder.
00:44The first thing you can do is toggle the vacation responder on.
00:49Now you can choose the date range that you are going to be gone. It can be
00:53today's date or any date in the future, and the Vacation responder will
00:56automatically turn on on that date.
01:00It's up to you to choose an end date.
01:02Your Vacation responder can be on perpetually or place a checkmark next to Ends
01:07and fill in the date that you'll be returning.
01:10Put in your subject line, and in the message area put the message body that you
01:16want people to read when they get your vacation responder.
01:19You then have the choice whether or not you want to send your response to only
01:23people in your contacts or whether everybody will get it.
01:26Place a checkmark next to the button if you only want to send the response to
01:29people in your contacts.
01:31When you're happy with your vacation message, choose Save Changes and you will
01:36be back to your inbox.
01:38Because I chose today's date, this is what you would see if you happened to log
01:43in to your Gmail account during the time that your vacation responder is due to
01:46be set. You will see a big yellow bar at the top of your screen that says Out of
01:51office, because that's what my subject line was.
01:53I can either click on Vacation Settings and modify that subject or to return
01:58to the office and turn off the auto responder, I can choose End now.
02:03My preference is saved and my Vacation responder is now turned off.
02:07So that's how you use the Vacation responder in Gmail.
02:10The only hard part is remembering to turn it on when you go away.
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Creating an email signature
00:00A mail signature is a bit of text that automatically gets appended to the bottom
00:04of every email you send out
00:06so you don't have to type the same information every time.
00:09Typically, a signature contains your contact information, though it can contain
00:12anything you want it to.
00:14To create a signature file click the gear icon in the top right hand of your
00:18screen and select Settings.
00:19From the General Settings screen, scroll all the way down and find the Signature file.
00:26It defaults to No signature, but click the radio button to enable signatures for your account.
00:33Also, if you set up multiple email addresses from your account, you can actually
00:37choose separate signature files for those two accounts by clicking on the
00:42pulldown menu and selecting which account you want to select which signature
00:46file for. Click to put the cursor in the body of the message center and hit
00:50Enter a few times. I like to do that for good measure just because this gets
00:54appended to the bottom of every email, and I like to make sure I have enough
00:58space to work with at the top. Now, you can start typing your signature.
01:02When you are done typing your signature, you can click and drag with the
01:05mouse and format it just like you could when you're typing an email. You can
01:11change text around. You can change the size of it, make it bold faced,
01:14italicize, even change the color.
01:17You can then decide whether you want to insert the signature before quoted
01:20text and replies by placing a check mark here. When you're happy with your
01:24signature file scroll down and select Save Changes.
01:28Now, when you click the red Compose button your signature file gets appended to
01:33the bottom of every email. You can just put the cursor at the top of the email
01:36and start typing as normal.
01:38At any time you can change or get rid of your signature file by going back into
01:42the gear icon, choosing Settings, scrolling down to the Signature file section,
01:49and either changing it around or selecting No signature.
01:54Just remember to save your changes when you're done.
01:56So that's how you can work with signature files in Gmail.
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8. Using Shortcuts
Using keyboard shortcuts to navigate Gmail
00:00Over the years, with its abilities to process messages using rules and filters
00:04and its priority inbox feature, Gmail has gotten a reputation of turning people
00:08into email ninjas--that is, very efficient at processing their email.
00:13One additional reason people love processing messages with Gmail is because of
00:17all of the available keyboard shortcuts.
00:20This video is all about shortcuts to help you navigate through Gmail, though
00:24the complete list is very long and I'll show you where you can find it at the end of the video.
00:28For now though, I am going to show you some basic keyboard shortcuts that you can
00:31use to navigate Gmail.
00:34Now, before you can even get started using keyboard shortcuts you first have to enable them.
00:38Now we do that by clicking on the gear in the top right-hand side, select
00:42Settings, and scroll down in the General tab and find Keyboard shortcuts. Select
00:49Keyboard shortcuts on. From there scroll down to hit the Save Changes button and
00:56now you're ready to use keyboard shortcuts.
00:58Now, to navigate anywhere in Gmail you first hit the G key on your keyboard and
01:03hold it down while you're pressing another key.
01:06For example, I am going to click on my Important label.
01:09If I want to get back to my Inbox, I can hold the G key down on my keyboard while
01:13simultaneously pressing the letter I. I am instantly brought back to my Inbox.
01:19I can do that for some more labels.
01:21For example, I can hold the G key down while I hit S, to get to my
01:25starred conversations.
01:27If I hold the G key down and hit D, I will go to Drafts, while holding the G key
01:32down and hitting A will take me to all my mail.
01:36I can even go to my contacts by holding down the G key and tapping C on the keyboard.
01:42I will hold on the G key and hit I again to go back to my inbox, because I can
01:47even go to labels. I will hold down the G key and type L, and in the search box I
01:52can see all my labels.
01:53Now, I can tap the down arrow on my keyboard, find the label I want, and hit the Enter key.
02:01To get back up to that search bar quickly to do a very quick search I can hit a forward slash.
02:06Now I can simply start typing, hit Enter, and find what I'm looking for.
02:12To go back to the search box at any time hit the forward slash.
02:16So the complete list of keyboard shortcuts can be found by opening a browser
02:20window and going to support.google.com/mail/answer/6594.
02:29This contains the complete list of all the available keyboard shortcuts that you can use.
02:35So I encourage you to check this out.
02:37And in the meantime practice using them, because the more you use those
02:41shortcuts, the more habit-forming it will become, and you'll discover that you
02:44can navigate Gmail very quickly this way.
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Using keyboard shortcuts to process messages
00:00In the last video, though no means a complete list, I showed you how to use
00:04keyboard shortcuts to do some basic navigation through Gmail.
00:08You can take it a step further and also process your messages with
00:11keyboard shortcuts too.
00:13This can help you spend a few minutes each morning at the end of the day to get
00:18Don't forget, in the last video I showed you how to go into Settings and make
00:18an inbox you can be proud of.
00:21sure your keyboard shortcuts are turned on in the general tab.
00:26I'm in my Inbox right now, and I'm going to use my up and down arrow to navigate
00:31through my message list.
00:33You'll see on the left-hand side there, the blue line is going back and forth,
00:37up and down beside each email.
00:39When I find an email that I want to read I can hit the Enter key on my keyboard
00:43and it will pop it open.
00:45Now there are some things that I can do with it.
00:47The first thing I can do is just go back to the Inbox and I can do that by
00:50tapping on the U key. I can hit Enter again, to get back into it, and I can star
00:57the message by hitting the S key.
00:59Watch where I moving the mouse. See that little star?
01:00As I hit the S key on my keyboard, I can tap it repeatedly to cycle through my stars.
01:06I can find the one that I want, and then I'm done.
01:09I can also mark an email as Important by hitting the plus key. The
01:13conversation has now been marked as important.
01:17I can also label an email by tapping L on the keyboard and scrolling down until
01:24I find the label I want and hitting the Enter key.
01:27I can also move an email by hitting the V key.
01:30I can decide where I want to move it to, by moving down with the arrow keys and hitting Enter.
01:36I've now moved it out of the inbox.
01:38I'm going to find another email and hit Enter, and lastly, I can hit the R key
01:44on my keyboard to type a Quick Reply.
01:47I can send the email, and off it goes.
01:50Now, a complete list of keyboard shortcuts--don't forget--can be found at
01:54support.google.com/mail/answer/6594.
02:02So take your time and go through this very long list of keyboard shortcuts you can use.
02:07And if you can memorize as many as you can, you'll turn into an email ninja too.
Collapse this transcript
Setting up and using the Quick Links lab
00:00Quick Links is a great Google lab add-on that can make your Gmail experience a
00:05lot more streamlined.
00:07Quick Links in a list that you make of quick and easy access links that will
00:11appear on the left-hand side of your inbox.
00:14Let's start by enabling it.
00:15Click on the gear icon and choose Settings, click on the Labs tab, and in the
00:22Search for a lab, type quick links.
00:27Once it comes up as an available lab, select Enable and then hit Save Changes at
00:33the bottom of the screen.
00:35Your inbox will be reloaded and you'll know that you've successfully enabled the
00:39lab because you'll now have three dots in the bottom left-hand corner.
00:44Clicking on those three dots will bring up your Quick Links.
00:47It's very easy to add a Quick Link.
00:50Wherever you currently are in Gmail, you can click Add Quick Link, and it will
00:55bring you back there.
00:56I'm going to make this look a little bit pretty. I'm going to capitalize the I and
01:00and call this my inbox.
01:01I'll click OK, and I've just made a Quick Link for my inbox.
01:06Now you can quick link all sorts of things. For example, you can quick link labels.
01:11I'm going to go into my eMarketer Newsletters.
01:13I'll select Add Quick Link, and now I'll call it eMarketer Newsletters.
01:22The really neat thing about Quick Links-- I'm going to go back to my inbox for a
01:27second--is you can actually Quick Link a specific email.
01:30If you find yourself always coming back to a particular email to get some
01:34information--maybe it contains site login information or some useful links,
01:39whatever it contains--if you find yourself going to it a lot, you can Quick Link it.
01:44So here's an email with some photos that I go to quite frequently.
01:48I'm going to select Add Quick Link.
01:52I'll call it Office photos, hit OK, and now I've got a Quick Link of that email itself.
02:00I can minimize this at any time by clicking the three dots.
02:04Now, no matter where I am in my inbox, I can click on the three dots, click on my
02:11Quick Link, and up it pops, instantly.
02:14So this is definitely a Goggle app that you'll want to put in your mail file as
02:18soon as possible, to make you that much more efficient while you use Gmail.
Collapse this transcript
9. Other Ways to Get to Gmail
Accessing Gmail on a smartphone browser
00:00You can access Gmail on any smartphone or tablet.
00:04While there are native apps for phones like Android, iPhone, Windows Phone, and Blackberry,
00:08there is also a basic URL that you can use to access your mail via a browser
00:13that's properly formatted for your smartphone.
00:15Now, this can be useful if you need to check your mail and you only have somebody
00:18else's phone to borrow.
00:21All you need to do is open up your smartphone browser and type in m.gmail.com.
00:29It's going to take you to a properly formatted screen that looks great and very
00:34easy to read and quick to load on a smartphone.
00:37After you sign on with your full username and password, you'll have access to
00:41your mobile-formatted mail, calendar, docks, search, maps, and any other
00:45applications associated with that Google account. I can scroll down.
00:51I can click on my emails, which would just be a tap of my finger if you're
00:54using a smartphone.
00:57Scroll to the bottom to see all the things that you can do.
01:00For example, you can search email, view more of the Google Products, access your
01:05contacts, and tap More to get to things like labels.
01:13You can also send new emails.
01:15At the bottom of the screen, you can tap Compose Mail, and this is the mobile-
01:20formatted version to create a new email.
01:23You currently can't include an attachment, but you'll see that still have the
01:27functionality to choose multiple email addresses if you have them set up.
01:31Now, the one drawback to this is that it is browser-based, so you can't get push
01:35notifications this way.
01:36You can if you use a native app for the smartphone, but not when you're
01:40accessing your mail using m.gmail.com.
Collapse this transcript
Configuring Gmail on another mail client
00:00You can access all your Gmail mail on another email client like Mac Mail or
00:05Windows Live Mail via IMAP, which is a special type of mail collection that
00:10allows you to send your deletions back up to the server and also sync folders
00:14that you've created on gmail.com.
00:17I going to show you how to connect your Gmail account to the Mac Mail client--and
00:22these settings can also apply to any other mail program you use
00:25like Windows Live Mail or Outlook.
00:27Before you can even begin setting it up in the mail client however, you have to
00:31make sure that IMAP support is enabled in the Gmail web interface.
00:35And we do that by clicking on the gear icon on the right side of the screen
00:39and selecting Settings.
00:41Go over to the Forwarding and POP/IMAP tab, scroll down, and make sure that IMAP is enabled.
00:51It might be on Disable IMAP. Make sure Enable IMAP is selected.
00:55You can also click for Configuration instructions to get the specific
00:59instructions for the email program that you're trying to use.
01:02We're all set here. IMAP is already enabled, so I'm going to close out of the
01:06browser and head to the Mac Mail client.
01:08I'm going to add the account by selecting File > Add Account. And the first thing I
01:15need to do is put in my full name, the email address of the Gmail account I'm
01:20adding, and the password.
01:22When I click Create, the mail client is going to try to automatically determine
01:27the right settings based on the email domain.
01:30Now gmail.com is a pretty well-known mail company, so most email clients will
01:35have no trouble autoconfiguring the account.
01:38However, if you have to put in the settings manually, if it asks for an incoming
01:43IMAP account, the server address is imap.gmail.com.
01:50If it asks for a port number, it's port 993, and that port does require SSL, if
01:57you're prompted for that.
01:59I'm going to go ahead and click Create, and it's going to take a few minutes to
02:03pull my account and pull down all my email messages and my corresponding
02:09folders and labels.
02:11I can look at some other settings.
02:13I'm going to Mail > Preferences, and here's my Mail account settings.
02:19So here's my incoming mail server and if you need to choose an outgoing mail
02:23server you can choose smtp.gmail.com.
02:29If that asks you for a port, put in port for 465, and you do want to require SSL,
02:36and it also requires authentication.
02:39That means you have to verify that you're really you and put in a username and
02:43password before you can send mail outbound using Gmail servers.
02:47I'm going to close out of this because I can see that all my mail has been pulled in.
02:51If I click on my inbox, my mail will start to flood in slowly, and I can even see my labels.
02:58For example here's my eMarketer label, my Needs Review label, and I can even see
03:03the flags that I had set up for all those meetings.
03:05I'm going to click back on my inbox and I can see on my emails. The unread ones
03:11are in blue, and it even knows which messages are read and which ones are unread.
03:17So it's very easy to get an external email client set up to look at your
03:22Gmail account.
Collapse this transcript
Getting contacts on a smartphone
00:00A common request is, how do I get my existing Gmail contents onto my smartphone?
00:05There are a few options such as using a desktop product called Google Sync or
00:10even iTunes if you have an iPhone.
00:12But I'm going to show you another way that doesn't involve using any additional
00:16software or apps to download.
00:17So let's add your contacts now. I'm going to show you how to do the steps on an iPhone.
00:22Android devices already have this functionality.
00:25In the iPhone, go into Settings and tap Mail, Contacts, and Calendars. Tap Add Account.
00:35In the list that comes up, tap Other.
00:37You are going to add, in the Contacts section, a CardDAV account.
00:43In the Sever name, type google.com.
00:48In the User Name section put in your full Gmail username, then tap Password and
00:55put in your Gmail password.
00:57You can put whatever you want in the Description and then tap Next.
01:01Your iPhone is going to verify the settings and will place checkmarks beside all
01:06of them if everything adds up.
01:08In the Mail, Contacts, and Calendar screen, you should see a new account, and all
01:13you have in that account is your contacts.
01:15Close out, enter your contacts app, and they'll all be populated.
01:21It's that easy to get all your contacts over to your iPhone from your
01:25Gmail account.
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Conclusion
Next steps
00:00The list of Google apps and products available to you is far and wide, so I
00:05highly recommend you go to lynda.com and check out all the product line training
00:10that they have. See what's out there.
00:12Now, if you want to keep up with what's new and latest with Gmail, head over to
00:17their official blog at gmailblog.blogspot.com. Every new feature gets added to
00:24the blog and it's very easy to navigate on the left-hand side.
00:27So a few times a month, or least once a month, head over to the Gmail blog, see
00:33what's new, and try it out on your own Gmail account.
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