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Getting help

From: Excel 2003 Essential Training

Video: Getting help

They've added a couple of new features. One of them leverages the .net platform that Microsoft is developing quite heavily, and that is the Task Pane. We mentioned the Task pane when we were looking at the user interface and how the screen was laid out. The Task Pane, right now, when I have nothing open, nothing on my screen, it sits here ready to help me with help features. Now you can currently see that it says Office Online. That's because the computer I'm on is connected to the Internet, and Microsoft Excel knows it. So it's connected me to the online help service or server from Microsoft, This offers a lot of advantages and disadvantages. An advantage is that the online help is always going to be current, If there's any errors or additions that the Microsoft technical writers would like to add, they can add them to the online help, and the next time you search in that subject, you're simply going to benefit from those additions. The downside is that it's a little bit slower when you search for things than would be if that help was installed on your computer, and if you're connected to the Internet via a dial-up connection, it can be really slow. Let me show you exactly how you can go ahead and use the online help. If I wanted to search for the word range, that's something we've already discussed. I'll hit Enter. You notice it's indicating to me, that it's going to Microsoft Office Online, so it is accessing this information over the Internet and getting me the most current information. Now if what's come up hasn't answered my questions, or if I simply want to get faster help as they are installed my computer, I can go down here to the Search options and once I've done a simple search, I can choose to go to the offline help, and when I do, I'll enter that range again. You can see how it came up almost immediately, cause it's a very simple matter to look through an organized text file that's on your computer. I may have the same information, but the online help may be more thorough, may take advantage of articles that have been written and added to your online help service, your online help service or it may take advantage of some changes that have been made by the technical support team. I have another place that I can access help and that is up here next to my menu bar.

Getting help

They've added a couple of new features. One of them leverages the .net platform that Microsoft is developing quite heavily, and that is the Task Pane. We mentioned the Task pane when we were looking at the user interface and how the screen was laid out. The Task Pane, right now, when I have nothing open, nothing on my screen, it sits here ready to help me with help features. Now you can currently see that it says Office Online. That's because the computer I'm on is connected to the Internet, and Microsoft Excel knows it. So it's connected me to the online help service or server from Microsoft, This offers a lot of advantages and disadvantages. An advantage is that the online help is always going to be current, If there's any errors or additions that the Microsoft technical writers would like to add, they can add them to the online help, and the next time you search in that subject, you're simply going to benefit from those additions. The downside is that it's a little bit slower when you search for things than would be if that help was installed on your computer, and if you're connected to the Internet via a dial-up connection, it can be really slow. Let me show you exactly how you can go ahead and use the online help. If I wanted to search for the word range, that's something we've already discussed. I'll hit Enter. You notice it's indicating to me, that it's going to Microsoft Office Online, so it is accessing this information over the Internet and getting me the most current information. Now if what's come up hasn't answered my questions, or if I simply want to get faster help as they are installed my computer, I can go down here to the Search options and once I've done a simple search, I can choose to go to the offline help, and when I do, I'll enter that range again. You can see how it came up almost immediately, cause it's a very simple matter to look through an organized text file that's on your computer. I may have the same information, but the online help may be more thorough, may take advantage of articles that have been written and added to your online help service, your online help service or it may take advantage of some changes that have been made by the technical support team. I have another place that I can access help and that is up here next to my menu bar.

If my Task Pane is closed, I can simply click here, enter the word range and again by default, because I'm connected to the Internet, it's going to Microsoft Office Online and it's searching for help on the word range. You may also have noticed, when I access the Search pane that the online help is divided into three very useful sections. I can ask for specific assistance, I can look for online training, there may be some specialized training articles that have been developed and are being delivered over the online help service, and I can also ask for Templates, rather updated templates or customized templates that may be available online. We're going to take a look at some of those later on. And last but not least, there is contextual help whether it's being offered to you here within the Task pane or while you are using a feature. For example, if I go to Format - Cells. This dialog box contains many tabs and many options and you can access contextual help by clicking up here on the ? beside the Close button. And now this Microsoft Excel Help is very specific to this dialog box. So you're getting contextual help for what you're currently looking at. And those are some the help features that are available to you inside of Microsoft Excel and outside of Microsoft Excel, if you're connected to the Internet.

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This video is part of

Image for Excel 2003 Essential Training
Excel 2003 Essential Training

65 video lessons · 51337 viewers

Mark Swift
Author

 
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  1. 16s
    1. Welcome
      16s
  2. 22m 44s
    1. Spreadsheet uses
      1m 59s
    2. Toolbars and menus
      8m 53s
    3. Moving around
      8m 1s
    4. Getting help
      3m 51s
  3. 18m 43s
    1. Opening new workbooks
      5m 13s
    2. Entering data
      6m 12s
    3. Commenting and saving
      7m 18s
  4. 17m 31s
    1. Opening worksheets
      1m 55s
    2. Add and delete worksheets
      2m 23s
    3. Insert and delete cells
      3m 46s
    4. Worksheet data
      9m 27s
  5. 36m 0s
    1. Width and height
      6m 7s
    2. Numeric formats
      6m 1s
    3. Alignment of data
      3m 43s
    4. Naming cells and ranges
      5m 48s
    5. Naming constants
      1m 52s
    6. Creating lists
      5m 48s
    7. Autofilter
      4m 13s
    8. Designated lists
      2m 28s
  6. 11m 19s
    1. Print options
      5m 51s
    2. Printing and hiding data
      1m 58s
    3. Headers and footers
      3m 30s
  7. 21m 52s
    1. Creating formulas
      6m 30s
    2. Relative and absolute
      6m 1s
    3. External references
      6m 0s
    4. Named constants
      3m 21s
  8. 7m 47s
    1. Functions
      7m 47s
  9. 19m 6s
    1. Fonts and merging
      3m 52s
    2. Rotate and indent
      1m 47s
    3. Borders
      2m 41s
    4. Shading and format painter
      2m 30s
    5. Rename and color worksheet tabs
      1m 52s
    6. Working with pictures
      6m 24s
  10. 11m 31s
    1. Templates
      3m 45s
    2. Styles
      3m 55s
    3. Autoformat
      55s
    4. Smart documents
      2m 56s
  11. 13m 15s
    1. Chart terminology
      2m 23s
    2. Chart wizard
      5m 10s
    3. Formatting charts
      3m 22s
    4. Inserting images
      1m 42s
    5. Printing charts
      38s
  12. 5m 1s
    1. File search
      1m 51s
    2. Find and replace
      3m 10s
  13. 8m 19s
    1. Import from Word
      1m 17s
    2. Delimited data
      2m 53s
    3. Import from the web
      1m 49s
    4. Exporting data
      2m 20s
  14. 7m 54s
    1. Consolidation
      5m 12s
    2. 3D formulas
      2m 42s
  15. 5m 33s
    1. Multiple panes
      1m 12s
    2. More screen options
      4m 21s
  16. 13m 37s
    1. If
      2m 22s
    2. Time
      4m 16s
    3. Date and time
      2m 14s
    4. Lookup
      4m 45s
  17. 6m 55s
    1. Compare text
      3m 27s
    2. Concatenation
      1m 47s
    3. Special characters
      1m 41s
  18. 6m 10s
    1. Pivot tables
      6m 10s
  19. 16m 0s
    1. Recording a macro
      8m 43s
    2. Macro menus
      3m 45s
    3. Global macros
      3m 32s
  20. 11s
    1. Goodbye
      11s

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