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Entourage 2008 for Mac Essential Training
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Replying to email


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Entourage 2008 for Mac Essential Training

with Garrick Chow

Video: Replying to email

At the beginning of this chapter we looked at how to create email from scratch. I mentioned that the other ways to compose email are to reply to an email you received or to forward or redirect an email that you have received. So let's take a look at replying to emails. Now bear in mind that the other things I have shown you so far like formatting text, adding signatures and adding attachments can also be applied to mail that you are replying to or forwarding. So replying to an email simply means that you are responding to a message someone sent you by sending an email back to them. When you receive an email message that you need to respond to you just select that message and hit the Reply button right up here on the toolbar.
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  1. 1m 2s
    1. Welcome
      1m 2s
  2. 14m 53s
    1. The toolbar
      5m 22s
    2. The Favorites bar
      2m 14s
    3. The main window and the Quick Filter
      3m 58s
    4. Components overview
      3m 19s
  3. 24m 21s
    1. About identities and accounts
      2m 30s
    2. Creating a new account
      11m 13s
    3. Configuring POP and IMAP settings
      5m 32s
    4. Importing data from other mail applications
      3m 19s
    5. Making Entourage your default email application
      1m 47s
  4. 27m 57s
    1. Importing contacts from the Address Book
      3m 26s
    2. Adding contacts
      6m 49s
    3. Display and search options
      6m 53s
    4. Creating groups
      3m 1s
    5. Working with vCards
      3m 22s
    6. Exporting contacts
      4m 26s
  5. 24m 3s
    1. Viewing the Calendar
      6m 26s
    2. Adding events
      10m 59s
    3. Sending and receiving invitations
      6m 38s
  6. 33m 42s
    1. Working with notes
      5m 58s
    2. Creating tasks
      5m 9s
    3. Flagging an item as a to-do
      6m 20s
    4. Linking items
      5m 2s
    5. Using My Day
      11m 13s
  7. 28m 56s
    1. Creating a new message
      7m 17s
    2. Formatting text
      3m 33s
    3. Adding a signature
      4m 33s
    4. Adding attachments
      5m 19s
    5. Replying to email
      2m 44s
    6. Forwarding and redirecting email
      3m 0s
    7. Sending email
      2m 30s
  8. 25m 13s
    1. Checking for new mail
      3m 10s
    2. Receiving and saving attachments
      4m 42s
    3. Managing junk mail
      7m 58s
    4. Creating message folders
      5m 0s
    5. Creating message rules
      4m 23s
  9. 16m 31s
    1. Creating a new project
      4m 55s
    2. Adding items to the project
      8m 59s
    3. Backing up the project
      2m 37s
  10. 22s
    1. Goodbye
      22s

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Entourage 2008 for Mac Essential Training
3h 17m Beginner Feb 29, 2008

Viewers: in countries Watching now:

From setting up Entourage as the default mail application to managing projects across the other Office applications, Entourage 2008 Essential Training teaches users how to fully take advantage of this software. Instructor Garrick Chow begins by covering how to create and configure accounts and import Address Book information, and then moves on to explore working with the Calendar to adding and updating events, sending and receiving invitations, flagging to-do items, creating project plans, and more.

Topics include:
  • Creating and configuring new accounts
  • Making Entourage the default email application
  • Importing contacts from other applications
  • Syncing with Apple Address Book and iCal
  • Managing events
  • Flagging items as to-dos
  • Writing and sending email
  • Receiving and saving attachments
  • Creating a new project in the Project Center
Subjects:
Business Email
Software:
Entourage
Author:
Garrick Chow

Replying to email

At the beginning of this chapter we looked at how to create email from scratch. I mentioned that the other ways to compose email are to reply to an email you received or to forward or redirect an email that you have received. So let's take a look at replying to emails. Now bear in mind that the other things I have shown you so far like formatting text, adding signatures and adding attachments can also be applied to mail that you are replying to or forwarding. So replying to an email simply means that you are responding to a message someone sent you by sending an email back to them. When you receive an email message that you need to respond to you just select that message and hit the Reply button right up here on the toolbar.

That opens up a new email message with the sender's email address in the To field and it also quotes the original message down here you can see on 1/28/08 at 9:08 AM Karl wrote the following. Now some people like to write their entire response in the blank area at the top of the message which is probably best way to go in most cases. But if there are multiple specific questions you are being asked to answer, you can also put your replies directly within the quoted text below so that the recipient of the email will know which question you are answering. Now in this case there is only one question here do you have the notice from the PowerPoint presentation and I can just say yes I do I bring them down later or something like that or respond down here instead if I wanted to and so on and just ignore the blank space at top or even just delete that space.

And that's basically it. Let me go and close that I am going to save that. The last thing I will say about replying is to note the difference between Reply and Reply All. If you received a message that was addressed to another person or to other people in addition to yourself you have the option of replying solely to the sender of the email or to reply to everyone who received the first message. Let me check for some new mail here. I have got some new mail from Karl here about going skiing and I will notice here that he addresses email to both me gcharles@lynda.com and Lenny's address here.

Just ignore that it says Gerick Charles there but notice that this gets going to lynda@lynda.com. Now to reply just to Carl I wold hit reply you can see just his name appears here. But I want Lenny to know that I can make it too so there is no sense of sending him a separate email. So I do have the option here where it says this reply will be sent to the sender only to hit reply to all. And notice that that adds him to the CC field here. And the reason I am using the CC field here is because he was in the CC field in the original email that I received. If he had been in the TO field his name would be up in the TO field but notice I can also drag that name up into the TO field as well.

And I can say I can make it. And of course if I change my mind and I don't want Lenny to be part of the conversation here I can choose reply to sender only which basically makes it just reply again and you can see Carl's just in there. So that's how the Reply and Reply All functions work in Entourage.

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