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From setting up Entourage as the default mail application to managing projects across the other Office applications, Entourage 2008 Essential Training teaches users how to fully take advantage of this software. Instructor Garrick Chow begins by covering how to create and configure accounts and import Address Book information, and then moves on to explore working with the Calendar to adding and updating events, sending and receiving invitations, flagging to-do items, creating project plans, and more.
At the beginning of this chapter we looked at how to create email from scratch. I mentioned that the other ways to compose email are to reply to an email you received or to forward or redirect an email that you have received. So let's take a look at replying to emails. Now bear in mind that the other things I have shown you so far like formatting text, adding signatures and adding attachments can also be applied to mail that you are replying to or forwarding. So replying to an email simply means that you are responding to a message someone sent you by sending an email back to them. When you receive an email message that you need to respond to you just select that message and hit the Reply button right up here on the toolbar.
That opens up a new email message with the sender's email address in the To field and it also quotes the original message down here you can see on 1/28/08 at 9:08 AM Karl wrote the following. Now some people like to write their entire response in the blank area at the top of the message which is probably best way to go in most cases. But if there are multiple specific questions you are being asked to answer, you can also put your replies directly within the quoted text below so that the recipient of the email will know which question you are answering. Now in this case there is only one question here do you have the notice from the PowerPoint presentation and I can just say yes I do I bring them down later or something like that or respond down here instead if I wanted to and so on and just ignore the blank space at top or even just delete that space.
And that's basically it. Let me go and close that I am going to save that. The last thing I will say about replying is to note the difference between Reply and Reply All. If you received a message that was addressed to another person or to other people in addition to yourself you have the option of replying solely to the sender of the email or to reply to everyone who received the first message. Let me check for some new mail here. I have got some new mail from Karl here about going skiing and I will notice here that he addresses email to both me email@example.com and Lenny's address here.
Just ignore that it says Gerick Charles there but notice that this gets going to firstname.lastname@example.org. Now to reply just to Carl I wold hit reply you can see just his name appears here. But I want Lenny to know that I can make it too so there is no sense of sending him a separate email. So I do have the option here where it says this reply will be sent to the sender only to hit reply to all. And notice that that adds him to the CC field here. And the reason I am using the CC field here is because he was in the CC field in the original email that I received. If he had been in the TO field his name would be up in the TO field but notice I can also drag that name up into the TO field as well.
And I can say I can make it. And of course if I change my mind and I don't want Lenny to be part of the conversation here I can choose reply to sender only which basically makes it just reply again and you can see Carl's just in there. So that's how the Reply and Reply All functions work in Entourage.
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