From the course: Instructional Design: Working with SMEs
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Retaining the SME's voice
From the course: Instructional Design: Working with SMEs
Retaining the SME's voice
- Retaining your SME's voice in the instructions starts with knowing what the voice sounds like in three forms. When it's thoughts that are rattling around or mid-brainstorm, spoken words being delivered, and writing that's committed to paper. But how can you know what your SMEs thoughts are? By building that solid relationship and communication, and employing some emotional intelligence to understand both what's being said, and what's unsaid. I highly recommend checking out Dr. Brit Andreatta's course on Leading with Emotional Intelligence here on lynda.com. It'll help you hone your EQ, so you can better interpret and anticipate how your SME's thinking. With a strong EQ, you can tell, for example, that when your SME pauses after you throw out a radical idea, it means they're thinking of the nicest way to tell you they really hate it, or absorbing the brilliance and about to say, "Yes". Let's hope for the latter. To understand how your SME speaks, it helps to check out their YouTube…
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