From the course: Instructional Design: Working with SMEs
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Resolving common obstacles
From the course: Instructional Design: Working with SMEs
Resolving common obstacles
- Over the years I've seen several common obstacles crop up in my SME relationships. Luckily, there are remedies for each of them that really rest on you setting expectations and following through with your SME on your scope of work. The most common obstacle I see is that a SME misjudges the amount of time your collaboration will take. They can reach a breaking point, or dropping off the radar point, where it's radio silence when you're expecting deliverables or information to roll in. The remedy, give your SME an idea up front of how much of a job this will be for them and for how long. For example, when I initially talked to Jeff about doing his lynda.com course, I mentioned that it would be a part time job of maybe three to five hours a week for six weeks, and then a full time week of filming in our studios. Then, and this is important, ask for the commitment you need. Don't just leave it at that with your estimate, be blunt. Can you give me three to five hours a week for six weeks…
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