Video: Processing ordersSo, someone finally bought something from your store. All right! Now you just have to fulfill the order. If you have run any sort of mail-order operation before, you know that there is more to it than just tossing something in an envelope, and sending it off. You also need to check the order, and the payment, add the customer's information to your records, and change the order's status from pending, to completed. Fortunately, the folks who created Drupal Commerce are well familiar with these procedures, and they made the software act according to familiar real-world patterns.
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This course shows how to build an online store using Drupal Commerce, a set of modules that extend Drupal. Author Tom Geller teaches the basics of configuring a store, processing a payment, and charging for shipping and taxes, as well as creating, displaying, and categorizing products. The course also explains how to integrate a store into a Drupal site, customize a store's appearance, and increase site traffic using search engine optimization (SEO) techniques.
- Surveying the store-building process
- Installing Drupal Commerce using Commerce Kickstart
- Accepting PayPal payments
- Processing orders
- Understanding rules and line items
- Listing and importing products
- Managing inventory, orders, and customer profiles
- Streamlining the checkout process
- Launching a store
- Offering product discounts
- Analyzing site traffic with Google Analytics
So, someone finally bought something from your store. All right! Now you just have to fulfill the order. If you have run any sort of mail-order operation before, you know that there is more to it than just tossing something in an envelope, and sending it off. You also need to check the order, and the payment, add the customer's information to your records, and change the order's status from pending, to completed. Fortunately, the folks who created Drupal Commerce are well familiar with these procedures, and they made the software act according to familiar real-world patterns.
First of all, Drupal Commerce assumes that you are going to check the site for orders frequently. You can set it up so you get an e-mail whenever an order comes in, and I'll show you how to do that in the video managing orders, but for now, let's just take a look at the orders that we have. We go up to Store, and Orders, and there's a list. In the last video, we had one order come in, and we can take a look at it by clicking on its number here, or on the view link right here, and there it is. It tells us what they ordered, how many of them, what the tax was, and so on, and also the address that it was sent to.
We can edit it if somebody, for example, makes an order, and then calls up and says, you know what? I really meant to buy three of those; not two. We will just go over, and change it to three. Scroll down, and save the order. And of course, that updates all of the related information. You might have noticed that as we scroll down, there is actually a lot of things that you can change. The user information, who created it, and you can also change when it was ostensibly created. Let's go back to this part. We are going to change it from Pending, to Completed.
And then we could add a log message here saying, Sent out the product, or whatever. And down to save. We are also able to take a look at the payment that they made, so we could see how they paid for each one of their orders. And if they didn't make a complete payment, we could actually add another one here. Let's say they made a partial payment, and they're going to send the money in later on; Drupal Commerce takes care of that. There is one other thing. The way that Drupal Commerce keeps track of all of this is, every time somebody makes an order on your site, it creates a user.
And you can see that by going to People, and there is a list of all of the users. The one down here at the bottom, admin, is us; the people who created the site. And then here's the customer who actually made the order. If we click on that person's name or e-mail address, we could then go through and take a look at all of the orders of a specific customer, and make some changes to their individual information. This video finishes the jump start to sales section of the course, and you could get started right away with the knowledge that you have, and be happily selling your product tomorrow.
If you do that, though, you'll probably need to add functionality to your store pretty soon. You'd want to give your customers more options, and get more sales, and ease your administrative load. So keep watching, and we are going to take your store from basically okay, to something that really works well.
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