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Trigger, Interactive Design Studio

Trigger, Interactive Design Studio

with Jason Yim

 


Trigger may be the biggest little interactive shop that probably has never been heard of. This amazing boutique shoots out web sites, online games, Facebook apps, and iPhone apps for major motion pictures like Spider-Man and District 9, and consumer brands like Nike and Red Bull. Combining a talented design team with solid software engineering, Trigger has mastered the integration of creative expression and technology. With offices in Los Angeles and Shanghai, they've found the elusive winning formula for East-West collaboration. This installment of Creative Inspirations takes viewers inside what may be a prototype for the next generation design firm.

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author
Jason Yim
subject
Web, Interaction Design, Creative Inspirations, Documentaries
level
Appropriate for all
duration
1h 25m
released
Nov 11, 2009

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Trigger: Creative Inspirations
Introduction
00:00(Music playing)
00:06Loc Le: I think, in general, we are a pretty intense group of individuals.
00:12Perry Wang: If you look at our track record the last couple of years, like almost every alien
00:16type of movie, or superhero, or something like that, we've been able to get
00:19involved with it, to some degree.
00:21Jason Yim: One of the big changes for us is that every campaign we have now has to tie into
00:26social networking.
00:27Anthony Palacios: The attention of someone just to sit there and play an iPhone game, we have
00:32to make really clean concise gaming experiences that will keep their attention
00:38for a limited time but still be really, really fun.
00:41Loc Le: My job is to make fantasy reality, I would say.
00:43Evan Fisk: We created a marker image, and if you use a webcam, hold up the marker
00:48image. 3-D models that we came up with show up on the screen, and you can
00:52interact with them in different ways.
00:54Jason Yim: They will start off like a pencil sketch, like this. They will start to get
00:57more and more detailed, and then finally, they will actually create it in full 3D,
01:01with painted assets and stuff.
01:03Jason Yim: It's not an A team, B team situation. All our projects probably run through,
01:07get touched by, both offices.
01:08Vivid Savitri: I'm actually always pushing my team harder because I know they can make it.
01:13They just don't know it yet.
01:15Jason Yim: And we have very little time on this planet sort of thing, like let's try to make a difference.
01:19Carlo Decena: It's sort of reflection of our values that if we were successful, we made money,
01:24we wanted to give back.
01:25(Music playing)
Collapse this transcript
Workspace
00:00(Music playing)
00:09Jason Yim: Hi! I am Jason Yim.
00:10This is Trigger, our LA office.
00:12It used to actually be a ceramics studio.
00:15So you will see that these are from the original ceramic studio. These are ceramic tile.
00:22This is actually the first building that we actually looked at for the company.
00:26It just worked out that we fell in love with the space. We looked at a couple
00:30more. We ended up renting this place for a couple years, and then we just
00:34bought it last year.
00:35It was relatively untouched.
00:37This whole thing is a standalone building. It has a little dog run on the side. It has this lot.
00:43We didn't do anything except for basically paint and put in a ton of IKEA furniture.
00:47Here's, partly, our creative area.
00:49Here is Jake, AJ, Tim.
00:52We can kind of take a peek at what Jake is working on.
00:56He does a lot of the Disney stuff,
00:58so you see a lot of Toy Story things.
01:00We are working on Toy Story III, for next year.
01:04This is my dog. This is Khan.
01:06Had him for like ten years. He comes to the office everyday.
01:13We did Spidey I and Spidey II at my previous agency and then Spidey III at Trigger,
01:18so it's a big franchise for us.
01:21So you will see a lot of spidey stuff everywhere.
01:24This is the rest of the creative area and we can check out what Brian is working on.
01:28So, this is actually for Genentech, which is a pharmaceutical company.
01:32So, we might have entertainment stuff going on one person's desk and then
01:36something like this on another desk,
01:37but I think we are trying to apply the same kind of thinking to all our
01:42clients and projects.
01:43Over here are our producers. Here's Mike.
01:47Mike actually does a lot of our games and iPhone. Here is Evan.
01:52Evin actually leads a lot of the Sony stuff.
01:55So he is their favorite guy over there. Here is Perry.
01:59He is our Director of Production.
02:01Jasmine is our Producer.
02:02She is from Singapore actually.
02:04Susan is our Account Manager.
02:06They handle a lot of, of course, like the client contact stuff.
02:10Susan helps me out on the sales and putting all of the proposals together.
02:14This mural thing on the wall - one of our old art directors had painted this.
02:18It's actually like a big phoenix that we were putting on our t-shirts and stuff
02:21like that, like the, kind of, rebirth idea.
02:24And then the office is in here, lots of toys.
02:27Everyone has their own collection of stuff.
02:29(Music playing)
02:38This was actually painted by one of our old art directors as well, a big digital print.
02:46And then our conference meeting room. We call it the IKEA Room.
02:51Actually, everything is IKEA in this place, which is what happens when you are
02:55starting up on your own funds, but it's fun.
02:58It's a good place. We have our - this is not on, but this is our old school
03:04Street Fighter machine.
03:05It's gone through a lot of wear and tear.
03:06It used to be a good time killer for everybody.
03:12And this is where we kind of brainstorm, write up all the stuff on the boards,
03:16concept ideas and things like that.
03:19That's pretty much the LA office.
03:20Welcome to Trigger, Shanghai.
03:22So, unlike the LA office, which we found one office from day one, stuck with it
03:29until now, the Shanghai office has actually changed three times already.
03:33So we started with five people, actually on the other side of town, out in
03:38the boonies and stuff.
03:39And then we realized that all the fun stuff is on this side, and we moved into
03:44another office and that was about 20 people at its max.
03:48And then now, finally, here, it's 38 people.
03:51This office, actually, it's two floors.
03:53We custom did the interior and stuff.
03:55It was built from scratch for our needs, so we are very happy with it.
03:58And then Vivid is going to finish up the interview inside the office itself.
04:03Vivid Savitri: Hello There! Welcome to Trigger, Shanghai.
04:06So this is the first level of Trigger Shanghai, where we have the development team.
04:12So over here is the online game development team as well as the
04:18website development team.
04:20So, this is our - I just want to show you quickly, like this is just the
04:24wall that when we went to the company trip, weekend trip, to an island south of Shanghai.
04:30So, a lot of fun, and let's go upstairs.
04:36Oh, by the way, not to miss cool stuff, here is our, actually, the mural
04:42is actually showing off our portfolio of our past work.
04:48Over here, we have our 3D modelers and animators team, our designers and illustrators.
04:58And this is also another piece of extra things that we have in the office.
05:05So this is it, the creative space of Trigger Shanghai office.
Collapse this transcript
Trigger Today
00:00(Music playing)
00:07Anthony Palacios: Trigger is a new media shop that specializes in the entertainment realm of advertising.
00:17We create experiences, not just websites, not just games but entire campaigns
00:23that people can really dive into and really get a sense of what it is our
00:29clients are trying to sell or what they're trying to advertise.
00:32It's about getting people engaged in what we create.
00:36Perry Wang: Really we're a collection of people who love the projects or people who
00:42love, especially, movies.
00:44And if you look at our track record the last couple of years, like almost every
00:48alien type of movie or superhero or something like that, we have been able to
00:52get involved with it to some degree.
00:54Vivd Savitri: You can really see the difference when, and I can really feel it in my team when
00:59they are genuinely passionate, or like they really care about the characters in
01:04the game, or like the game itself, or the movie itself.
01:07The work comes out so much different.
01:09I don't know how to draw the enthusiasm, like trying, "Hey, you know what? This
01:12logo is so cool!" "Yeah, okay," you know?
01:14Judd Kim: We have had a chance to do a lot more integration of some of these motion
01:22graphic and animation pieces into a lot of the larger side campaigns that we are doing.
01:27So it's not necessarily a new thing, but the development, or the amount of the
01:32work that's actually going into it,
01:34now that, you know, sites are able to be a little bit larger, a little bit more
01:37involved, people have faster computers, faster connections, we're able to
01:42put more information, more data in there, which, in my case, means more video.
01:46And we're able to do some more elaborate pieces that help set up some story.
01:49If it's a theatrical website or if it's a product site, set up some more
01:54demonstrations and so forth.
01:56It just allows us to get a lot more cool stuff in there.
01:59Anthony Palacios: We have a broad range of clients here, not just entertainment but
02:05non-entertainment as well.
02:07I think our sweet spot is definitely entertainment and I think that's what makes
02:14our non-entertainment clients come to us is our background in entertainment.
02:19Because they know that we can engage the user, that we know how to make fun
02:23stuff, we know how to make cool stuff that people will actually kind of
02:26gravitate towards. And that's the kind of content that they want for their site
02:32or for their marketing needs.
02:34Jason Yim: They're both looking for the same thing.
02:35They both need agencies that can basically break through the marketing noise.
02:41We have one pharma project with a company called Watson Pharmaceutical, right
02:45now, where they want us to create a game.
02:50So we would use the same thinking that we would use on the entertainment side.
02:53We'd try to find the target audience, which is like, this is, in this case,
02:58it's women 35 and above.
03:00We are looking at the type of game play out there that makes sense for that age group.
03:05So it does seem strange to go from an entertainment project to pharmaceutical
03:11marketing just because, I mean, they are polar opposites.
03:16On the entertainment side, it's a super broad audience and you are trying to get
03:19as many people and there's almost no rules about what you're doing.
03:22You are just trying to create an entertaining experience.
03:26On the pharma side, it's really structured and they look at something on the
03:31entertainment side and say - and go, "We want that, but can you dilute it down to
03:37"something that will get past our lawyers?" basically.
03:39Loc Le: My job is to make fantasy reality, I would say.
03:44We are a creative agency, but one of the things that we've always done is to
03:51not only be creative but to be able to face the challenges that come as a
03:55result of being creative.
03:56In order to be ahead of the pack, you have to be able to execute as well as design.
04:02And so, we have a very good blending of technology and creative here at Trigger.
Collapse this transcript
Becoming Trigger
00:00(Music playing)
00:08Jason Yim: All the way back, I started at UCLA.
00:11I went to design school there, in the graphic design program.
00:15There was five of us. There was myself, our math/physics major, this guy Yush, who was our programmer guy,
00:22and then another graphic design major Sharon Wang and then two art majors.
00:28The first agency, out of school, we started in my apartment called Epoch
00:32Communication Design, Inc.
00:35So we all agreed that was probably the worst-named agency ever.
00:39During our final year, we did this conference at Digital World in LA Convention
00:45Center, showed all our school work and stuff and then just got a stack of cards
00:50from people that were interested in web design, work wise.
00:54So we thought that that was enough of an indication that there are enough buyers out there.
01:01We pooled all our money together. It wasn't a lot.
01:03I had my car stolen.
01:05So the money that came back from the payment for that car, we put into the company.
01:12And we just bought a bunch of computers and just went for it.
01:15The first year was really rough.
01:17Like I think like we were learning everything on the fly.
01:20I mean, I was 22 or something like that. And so the first jobs we had, like we had local law
01:28firms or - but we started working up to kind of larger clients.
01:34We did a lot of demo work, when we didn't have real clients. But it was rough,
01:40like we ate - we didn't eat anything except for instant noodles, for like the whole year,
01:45just to keep costs down and stuff. I think the longest stretch I worked was 35
01:51days in a row like 14 hours to 16, every single day. But it's funny.
01:56It's just a great atmosphere.
01:57It was just cool to be in it with these friends that you have known for
02:01so long and really trying to accomplish something.
02:05And then it was funny because we, since we have lived downstairs like me, Yush, there
02:09were two rooms downstairs, and then the office was the next floor up and then
02:14another person lived in the loft area.
02:18I remember, we used to be sitting on the computer, and then Yush would come up,
02:21like straight out of bed, like in his boxer shorts, like he hadn't even washed
02:25his face and stuff, and just go straight to the computer and start programming
02:29and then just stay there.
02:31We first worked with Hans Zimmer on his website.
02:35So Hans is an Academy Award winning composer.
02:38I think he made his name on the Lion King.
02:42But since then, I think he has done over 100 plus movies.
02:47But after we did that website, they are interested in us kind of doing a joint venture.
02:51It was going to be called Media Revolution and we were, originally, going to
02:57do original content.
02:59Like we wanted to do kind of branded entertainment and this was the way back in
03:0295, 95, because on our movie sites, we were already doing things like animated
03:07comic books and online games.
03:10We built them out of Shockwave instead Flash and we were trying to basically use
03:17the internet as a story telling medium, not only as a marketing medium.
03:21The goal was to do original content,
03:23but that didn't pay the bills.
03:25We started doing film marketing, straight away.
03:28We were hoping that, because Hans was involved in the production of film, that
03:33we get a lot of contacts through that side,
03:35but unfortunately, the film- making site is quite different from the
03:41film marketing site.
03:42And with Trigger it was a brand new slate and I think one thing that was really important, right
03:47out the gate, was to be different from previous agencies.
Collapse this transcript
Team & culture
00:00(Music playing)
00:08Jason Yim: When I first started, I was doing the sales stuff, trying to manage the
00:13company but also doing a lot of the design work myself.
00:16I used to enjoy it, but when we hired Anthony, and he is so much better than me
00:24at it, it got to a point where it's just - I mean it's just - it was cool to
00:28recognize that and just say like, "Whoa!
00:30"These guys are really good at what they do."
00:32I'll do what I am good at, and then they do what they are good and then we all
00:36balance out that way.
00:37Anthony Palacios: Each one of those guys, I have been working with them for probably 9 plus years,
00:44so working with somebody that long, they more or less become family.
00:48They are more like my brothers than they are just co-workers.
00:51Knowing that they are there, they have got my back, essentially, that's really
00:59reassuring and that leaves me to be able to focus on what I need to focus on,
01:03which is the creative and making sure that we've got that high level that Jason is
01:08looking for from a creative standpoint.
01:10Jason Yim: With Perry, who is our director production, him and I are very different in
01:16personalities in that Perry is very structured, very organized, kind of risk
01:24adverse, which is perfect for the Director of Production role.
01:28So he works remotely out of Portland,
01:30but he can still kind of manage his team here, and also manage like all the
01:35pieces of trying to resource manage two offices in two countries.
01:41So that's a huge role and I think he provides the kind of the structure
01:47that's needed to operate.
01:50Perry Wang: The thing that actually makes it work is the fact that I have worked
01:54together with Jason, Anthony, Loc, Judd for so long, the other founders.
02:01So because of that, it gives me a little bit of that built-in trust.
02:06They are not worried, "Is Perry asleep up there, like what's he doing?
02:10"Is he really, like, working from the beach?" or whatever.
02:15So there is that confidence that I am doing what I need to be doing everyday.
02:19Jason Yim: I might be at a client and we might be brainstorming on the fly and I'll
02:23pitch something, and I always have the security to know that Loc will figure it
02:28out when I get back the office, like, actually how to do it.
02:33I try to keep this stuff within, I think, realm of possibility,
02:37but it's funny to, like, come back in and say, "Hey!
02:41"Guess what we sold to the client?"
02:43"We sold this crazy idea, of this, this and it connects with that." And then Loc
02:47will be kind of sweating a little bit and then he will figure it out.
02:50Loc Le: I think, in general, we are a pretty intense group of individuals.
02:56We all know what needs to be done at the end of the day. We are all adults.
03:00We are responsible for the work that we do.
03:03But the most important thing is that there is always more than one way to do something.
03:07At the end of the day, we know exactly what we want at the end of the day.
03:10Jason Yim: With Vivid in China, she was actually the first kind of creative person
03:15that I met out there.
03:16There is some things about me and her that are quite similar that way.
03:19I think we are quite aggressive about trying to do things at a different - trying
03:26to push creatively - but her specialty is more on the gaming side.
03:34So she loves building games and the team that she has assembled are all gamers.
03:40Everything is like a labor of love, which is cool to see.
03:43So instead of just asking them to meet the minimum requirements, they are really
03:50going above and beyond on every single project.
03:52Vivid Savitri: We work closely as a team and we brainstorm together.
03:56The fun part about this is, actually, I instill this attitude that like, "Look, if
04:01"it is only difficult then sorry, mate.
04:04"You've got to suck it up and do it." And then so they start to get used to that
04:10sort of demand and I am always trying to - actually I am not trying - I am
04:19actually always pushing my team harder because I know they can make it. They
04:23just don't know it yet.
04:25Jason Yim: Carlo on the finance side, I think that was, like we figured, if you
04:31work hard enough and you are creative enough, that you will make money and
04:38that is not the case.
04:41I mean like some years were really rough and we were really flat and some
04:45years we lost money.
04:46So as a big difference for Trigger, we said, like, "Hey!
04:48"Going into this, we need to know how, every year, we are going to be profitable."
04:58So Carlo spends a lot of time on the spreadsheets, planning that stuff all out.
05:03So each year, we move forward, knowing that it works on paper.
05:09So, worst-case scenario, if you follow everything that's on this Excel doc, at the end
05:14of the year, you have some money left over. And that's really made a huge difference.
05:18Carlo Decena: This company officially started in 2005, but the team really was not
05:25complete until early 2006.
05:28I guess after Jason left that previous company, a lot of people just called
05:32and wanted to work for him because they had a very good experience with him, me included. It's funny.
05:39If I were to choose people to start up a company from that group of people, I
05:45would choose this team.
05:46Loc Le: We are very picky, in terms of the staff that we choose, because we know
05:52that choosing the right people is more important than choosing the first
05:55person that's available.
05:57And we train, nurture and guide our team, so that they can grow with us as a company.
06:03I have been with Jason for nearly 10 years, and with the other founders here.
06:09We have all worked together for a long time and in order to keep this culture of
06:13ours, we know what to look for because every person has their own personality.
06:18But the personalities that we look for are ones that drive people to be
06:25passionate about the work that they do and to really love what they do at the end of the day,
06:30no matter how much work is required. But the main thing is that they come out of
06:36it knowing that they did something important.
Collapse this transcript
Working in Shanghai
00:00(Music playing)
00:08(Woman talking on phone)
00:11Jason Yim: The workflow between the US and China offices, some of it was kind of
00:15designed and some of it kind of happened organically, but it's not A team, B team situation.
00:23All our projects probably run through, get touched by both offices.
00:27I would say it's easier on the programming side because I think it's much more
00:31yes/no, black and white sort of thing, but creatively, it's really difficult.
00:35Over here, if we were talking to an artist and said, "You know how like, the Tie
00:39fighters flew in the scene in StarWars, that kind of feeling?"
00:45And everyone here would get it instantly.
00:46So you can reference movies and stuff.
00:49If you are working in China, initially, you couldn't do that because we just didn't
00:52have the same touch points with the creative staff there.
00:56In addition to, of course, the cost advantage of Shanghai, like the other
01:01reasons why we move there were Shanghai is like the cosmopolitan centre of China.
01:06So we thought that before the partner we were working with was in Shenzhen,
01:11which is Southern China, so we found that the town pool there was quite a lot smaller.
01:16But once we moved to Shanghai, we found that there is a lot of expatriates, a
01:20lot of Europeans and stuff, so we have like French designers and there is also a
01:24lot of universities there.
01:25So right now we are running internship programs where we are pulling artists and
01:30illustrators and stuff just from the local universities and then there is also
01:33the exposure to media because it is such a cosmopolitan city.
01:38I mean you go down the street and the buses all have plasma screens.
01:43Every taxi will have a plasma screen in the backseat.
01:47Even on the river, they will have these giant barges that have a massive
01:52screen that's just floating down the river, playing at, and you don't expect that out of China.
01:58But I think like, from, like being inundated with media, that's the best place.
02:05And that speaks to the idea of exposure, like we need our artists and
02:09programmers and stuff to understand what's considered cool, what's good motion,
02:16what's good design and the only way to do that is you can't force-feed that.
02:20They have to see that on a day-to-day basis when they are taking the bus to work
02:24or relaxing on a weekend, and stuff.
02:27Vivid Savitri: In Shanghai, we, like, contrary to what a lot of people believe, we don't work 24x7.
02:34Some of us are just, like, here just because we love the games and everybody in
02:41this office, like almost everybody at the office, they have their own game device
02:46for Nintendo DS, Sony PSP and that's how they are.
02:50And like, for us, for lot of us here, actually, it's a passion because we
02:58actually love games. We love toys. We love movies.
03:03I grew up with superheroes, I mean, so and that's enough sign, right?
03:08Anthony Palacios: I think you do have to make a lot of references to film or to
03:15common experiences.
03:17We can make comparisons to a site that we just finished a few years back. "Oh!
03:23We should make it, something move
03:25"kind of the same way that we did on this project."
03:27If we say, "Let's make it look cool," then everything is very stoic, everything is
03:32very smooth, but not necessarily like cool, the way we want it to be cool.
03:36So there is a lot of visuals that we'll trade back and forth.
03:40A lot of storyboarding happens.
03:42A lot of rough Flash animatics will be done here, in house. We will show those
03:48to the Shanghai team as well.
03:50Judd Kim: In my case, doing motion graphics with someone in Shanghai, I might do the
03:55storyboards over here and set down the initial concept and maybe some art
03:59direction of setting up what the elements are going to look like and then it's
04:02up to the resource over there to be able to be execute on the animation.
04:05So as far as day-to-day interaction with them goes, they will often be sending
04:08me rough starting with animatics and then full sequences and I can give feedback
04:14to them on a daily basis.
04:16Then they've got that day to hit the revisions, send another render back to me,
04:22I will be able to review that the next day and there's a continuous cycle until
04:25we have got something really tightened up.
04:26We have worked at a system where a lot of the work can actually be done over
04:30there, reviewed over here, and then just continuously worked in that 24-hour work cycle.
04:34Vivid Savitri: I am a glutton for a self- punishment, which means that I am always
04:40aiming for perfection.
04:41Of course, we all know that it doesn't exist.
04:43Sometimes I have to stop myself, well actually, no, actually other people have to
04:49stop me because I go over the scope just because like "Oh! Come on. You can't kill that!"
04:59But then like I may be like "All right, so, let's do this" and so to the team
05:03brainstorm and always like things. I think I am Nazi when it comes to like
05:09paying attention to details, but then not to lose sight on the big picture as
05:15well is another challenge.
05:18Loc Le: You can ask one individual here and another individual in the Shanghai office.
05:22These days we are pretty good meeting right in the middle in terms of what we want.
05:26We have gotten our communication to a level that, in so short an amount of time,
05:33that I am very surprised how well it works between Los Angeles and Shanghai.
Collapse this transcript
Client relationships
00:00(Music playing)
00:08Jason Yim: Our clients, I'd say, predominantly are entertainment,
00:11so all the studios. Work with Sony. We work with MGM, Paramount, Fox, Warner
00:19Brothers, India. And non-entertainment clients, we work with Red Bull on their
00:23Motorsports, Nike, out of China, Jenny Craig, where we do their social
00:29network, Twitter stuff, Facebook stuff, then also iPhone, now, for Jenny Craig,
00:36some pharmaceutical companies, which is interesting because it's like so
00:39opposite from entertainment.
00:41But we actually, initially, had tried to land more clients out of China.
00:46We have Nike out there. We did some other projects out there too, but when we
00:51first started pushing on the biz dev side in China, it's really interesting,
00:55it was like the web side in the US, but in '96 or something. It was like Wild,
01:03Wild West, like the clients had just, weren't - it's not a very mature market
01:09yet, and it was also very, very price competitive.
01:12So what we found was if we sold a project in the States and we built it in
01:19China, then we keep these margins that were healthy.
01:23If we try to sell in China, we were competing with China prices of the other agencies,
01:29so we would lose a lot of bids just because of that, that we were significantly
01:34more expensive than anyone else.
01:36The second thing that we found, which was really interesting, was that it was so
01:40loose that we would go in and we would present all the stuff that we have
01:44done, and they would say, "That's really great stuff, but we don't believe we actually did it."
01:50That was like - that's almost a common - not, I won't say common
01:54practice, but it does happen sometimes in China, where people would be just
01:57assembling a portfolio and showing stuff and not actually be responsible for
02:02creating that portfolio.
02:03So we ran into things that you would never run into here.
02:07As Trigger, I think, evolved and matured, definitely our client relationships
02:13changed in the same way.
02:14Typically, when we first start with a client, it's, I mean, it's quite
02:19competitive in the film-marketing world.
02:23There is a few big shops. There is a lot of medium shops and there is a ton of tiny shops.
02:29So, initially, we would be pitching a lot, like we would have to do a lot to win
02:33a piece of business because everyone else was doing a lot to win that piece of business.
02:37You do a big PowerPoint presentation.
02:40You actually might do a motion graphics demo to show how a game might work.
02:45But it's a lot of upfront work invested, but over time, as our clients trusted us
02:53a lot more, it became much more of a shorthand process.
02:57So, with Sony, for instance, it got to point where they would just
03:02assign the work to us.
03:04They would know they wanted to work with us on this specific movie because our
03:11thinking just matched.
03:12So, they would either give us a budget to start with, or we would come in and read the
03:19script and just come up with ideas and then try to fit it into a certain budget.
03:23But there would be no pitching and that actually helps, I think, the quality of
03:27work, because instead of burning a month and a half, or a month, kind of thinking
03:35in your own world and a lot of time and effort mocking up an idea that 99% of
03:41the time never would make it to the light of day, exactly how you pitched it,
03:47it just started off as a very collaborative effort.
03:49So, we might come in with a Word document, not even a document.
03:55It's like one page of bullets and say, "This is what we think about the campaign
03:58"in general." And we just sit in the room and just discuss it.
04:02This is not so good. Add this to it. And then, from there, we could build it out
04:07to a longer document. We'd actually start doing wireframes, get to a point of
04:13like kind of filmmaker presentation so that the directors or key cast would, or
04:20producers, would agree to the campaign.
04:24But that works much better than pitching project-by-project.
04:32Now it's gotten to a point for 2010 that we are actually - we'll sign a deal for
04:38multiple movies at the beginning of the year, and at least get, like, a baseline
04:42of work sold for the entire year.
04:46I think that's a huge, huge show of trust from the client, that we definitely
04:54appreciate, but - and their benefit is that, we can actually dedicate a team to it.
05:00and know what they will be working on from day 1 to December 31st for the next year.
05:10With other clients it's slowly moving in that same direction.
05:14So, Sony is kind of the leader on that side, on that relationship side, but other
05:19clients are kind of catching up, in a way. The pitches are just getting much
05:24smaller. We are just getting down to Word documents, at a certain point.
05:29But new clients, we still have to do the full dog-and-pony show.
Collapse this transcript
Wireframing projects
00:00(Music playing)
00:08(Multiple gun shots)
00:16(Suspenseful music playing)
00:26Jason Yim: We would sketch something super simple, like this, for a sequence and then
00:34that's actually sent to our artist in China.
00:40It will come back quite finished, and each step being approved by the client, of course.
00:49I think Spidey is a great example of kind of a comprehensive web campaign that we've done.
00:55As a team, we've worked on Spidey 1, Spidey 2 and then as Trigger, Spidey 3.
01:01This is an example of the original concept that went to Sam Raimi and to the
01:08executives of Sony, just to pitch the concept.
01:10Then, from there, we would actually do something a little bit more detailed.
01:16So these are production wireframes that show how the site will actually function.
01:21Anthony Palacios: So, this isn't exactly a 100% accurate representation of what the site is
01:26going to look like, but it at least gives the client a sense of where things are
01:32going to be in space and in relation to one another.
01:35Jason Yim: Then, from there, we'd actually get to kind of these comps that are then
01:43shown to the client for final approval before we build everything out.
01:46Then we go ahead and animate everything in After Effects and Flash and stuff.
01:52Then, from there, we go on to a full site.
01:54(Music playing)
02:11Anthony Palacios: One of the great things about working with Sony is that there is a lot of
02:15collaboration, just concepting different ideas of how the information flow is
02:19going to break down on the site.
02:22So, to kind of make things a little bit easier and kind of get everyone's head
02:26wrapped around that concept, we at Trigger, here, decided that it would just make
02:30most sense to kind of lay that out in a visual sense, so that we can actually show
02:36the client and the film makers what that thought process was, rather than just
02:42writing it up in a long doc.
02:45Jason Yim: So, again, I think, the importance of the wireframing is that everything is architected.
02:49It's thought all the way through, even before we start building a single piece
02:54or putting pixels onto the graphics.
02:57For instance, on Wolverine, we started designing and building the game as they
03:01were shooting principle photography,
03:03so we had to look at a little bit of the opening sequence that showed
03:09Wolverine fighting through different battles over time, and that's what we based the game on.
03:13From a couple of screen grabs and our own research, we'd start creating these 3D models.
03:19At the same time, a different team would be designing the actual user interface
03:25for the actual game screens and the 3D work would also continue with sketches of
03:30the game map and stuff.
03:31So, you can see that these are quite large.
03:32We'll start off like a pencil sketch like this, done mostly by our Shanghai team.
03:39They'll start to get more and more detailed and then, finally, they'll actually
03:42create it in full 3D with painted assets and stuff.
03:46There is quite a lot of work that goes into the game.
03:50Every animation from how the characters are fighting and stuff is also
03:54storyboarded, sketched out, and shown to the client for approval.
03:59The same amount detail goes into an iPhone game, very simple wireframes that show
04:05how each of the screens will work.
04:09Then once all this is approved, we'd actually move to design comps that show
04:15every single screen.
04:17Then, that would actually end up with the actual game, after a lot of programming.
04:28Anthony Palacios: A lot of magic.
04:29Jason Yim: Yes, and it's all working.
04:32It's taking GPS, your starting location, mapping out how to get to Tibet.
04:37It's had 500,000 downloads so far.
Collapse this transcript
New frontiers: social media
00:00(Music playing)
00:08Jason Yim: One of the big changes for us is that every campaign we have now has to
00:11tie into a social network, and typically, in the States, that would be Facebook, MySpace and Bebo.
00:18In fact, we've run some campaigns that exist only on the social networks.
00:21So it's no longer enough to, again, market to a single person and convince
00:27them to go to a film.
00:29The goal is to market to that single person, make them like an evangelist for
00:32the film and get them to pass the message on to all of their friends.
00:36When Facebook really kind of hit its critical mass, the studios actually
00:43started to put advertising dollars into the social networks.
00:47That's when it really affected us.
00:49Loc Le: What differentiates us from other companies is the fact that, on a small
00:54scale, we prototype a lot of the things we do, especially when we're working
00:58with newer technologies.
01:00Two years ago, we got into social media.
01:04We prototyped a lot of our Facebook apps, including the functionality, just to
01:09make sure we could do it on the level and scale that we wanted to, before we
01:14actually pitched it to a client.
01:17Compared to a lot of agencies that say they're the most creative or they have
01:22the best pricing, I think, in terms of that respect, we can say we do the same
01:28thing, but what we have to offer is on a different level where we actually have
01:34a portfolio that shows that we've done all these things before.
01:39Perry Wang: It started off with a Facebook application.
01:42So we created one just to take some of our old Flash games and put them in as Facebook apps.
01:50That was a natural first step for us was to take games and just put them into social.
01:55But as we're working with clients like Jenny Craig, that experience that we've
02:02had in that social area becomes that much more valuable to somebody like
02:05Jenny Craig because it might be there first time where they're stepping into social media.
02:11They kind of want to know what's been done before, what works, what doesn't
02:13work. We're able to bring that to the table. We'll say, "Well, here's what
02:18"you should probably do in Twitter, or MySpace, or YouTube.
02:22"Here's what will work in Facebook. Here's what won't work."
02:25With Jenny Craig, we've had the opportunity to manage their Fan page for, I
02:30think, almost a year now. We've been managing that.
02:32So, we're constantly pruning it. We're saying, "Okay. Who's responding? What are
02:39"the comments for today?"
02:40We look at those every day and we make sure we respond to them properly, but
02:43we'll additional content to keep sure, to keep it fresh, to make sure the
02:47community is continuing to talk and that they're still engaged, they're still interested.
02:54Anthony Palacios: You know, Facebook, that's part of almost everyday life on the Internet.
03:00Internet users are fully aware of Facebook, and it's a really useful tool for
03:07our clients to get messaging out in a more subtle way.
03:10It doesn't necessarily come off as marketing to people
03:15if their friends are telling them about a cool film that's coming out, or a cool
03:18brand that just released a really great product. So, it's become huge for us and
03:24our clients to come up with fun ways of interlacing Facebook with their
03:32marketing initiatives.
03:33So what we've done in the last few years or so is create games for Facebook,
03:41and having the game leaderboards tie into Facebook so that people can then
03:48compare their high scores to their friends.
03:50So it gets people engaged into the same media message without really knowing
03:59that they're kind of being in this marketing realm.
04:03I think, one thing that's going to be huge, probably in the next coming year, is
04:09going to be Facebook Connect, where just, I think, logging into Facebook, you can
04:15then be directly connected to another website, online.
04:20Before, there used to be the situation where people were really hesitant to have
04:24to register and login and create an account for a game.
04:28But now, with Facebook Connect, if you have a Facebook account, you can just use
04:33that account for a game.
04:35So it's less of a barrier for people to get involved and to become a part of a
04:42bigger community within a game or within a website.
04:46So, I think that's really the big appeal for our clients is getting people
04:51connected with the least amount of barriers as possible.
Collapse this transcript
New frontiers: mobile
00:00(Music playing)
00:08Jason Yim: iPhone has, especially this year, has become a huge component of
00:13marketing campaigns.
00:15Before that, we have tried to run, like, SMS campaigns, but because of how the
00:21mobile eco-system around the world is set up, there is no one-size-fits-all sort of approach.
00:27Literally, you would have to run every individual market.
00:30You would have to have another carrier relationship, another relationship with
00:34the middleman for the SMS outbound messaging and all that sort of stuff.
00:38And on the Nokia, there is twelve phones that this will have to work for and you
00:43would have to tweak it for every single phone.
00:45So that's, basically, time and cost prohibitive.
00:50So the clients weren't really pushing for that, until the iPhone.
00:54And the reason why the iPhone works so well is that, as a developer, you create
00:58one iPhone game or application.
01:03You can build the multiple languages into it and that one packet gets sent to Apple.
01:09They check it, QA it, approve it and they launch it, within all their
01:15stores around the world.
01:16And then, suddenly, it's a campaign that's working globally.
01:20So it's the first time, I think for ourselves and our clients, that you can
01:25actually get content on a person's phone.
01:26So, instead of a text message that can be deleted, instantly, it's something
01:32that's twenty minutes of game play, shows the characters, shows the world that
01:38this movie is going to be about.
01:40At the end of 2008, we were talking to our client at Sony.
01:46And he was saying that "If you guys want to grow, next year, iPhone is
01:51"really important to us."
01:52So we, literally, hired our first iPhone guy two months before any work
01:58started coming in, just to prototype, and we found that that approach has been
02:03really successful for us.
02:05We did the same thing for social media.
02:07When we knew that our clients would be interested in it the next year, we
02:12actually started hiring, started developing on those platforms so that when the
02:19clients were ready to go, we could bring something to the table that was already
02:22functioning and could prove our expertise.
02:25Loc Le: We started with iPhone development about 8-10 months ago, and in that time we've
02:30have released about six iPhone apps, already.
02:33And, in doing so, we learned that by prototyping, we were able to eliminate a lot
02:39of the issues that a lot of companies would encounter along the way because they
02:45never got to the point where a problem would exist before they can solve it.
02:50And sometimes we had to actually come up with solutions before there was an answer.
02:55So we tried to think modularly, where this solution makes the best sense,
03:01but in case the client changes his or her mind or the other vendor decides to
03:06do this instead, we are going to develop the game so that we can change our
03:11feature set very quickly.
03:13Anthony Palacios: The attention of someone just to sit there and play an iPhone game, they are
03:18doing it at the coffee shop, at the bus stop, on the street while they are
03:22waiting for the light to change,
03:23so we have to make really clean, concise gaming experiences that will keep their
03:29attention for a limited time, but still be really, really fun.
03:32So I think that's a unique challenge for us is creating these really quick, fun,
03:37engaging games that'll make an impression on the user,
03:40but not necessarily be like really, really in depth.
03:43So, we'll tend to focus on the heavier gaming aspect on our online games, our web games.
03:50Jason Yim: We are starting to move into non-entertainment iPhone apps.
03:54The first one we will launch is actually for Jenny Craig. This will be a dining guide.
03:58So they have a book that their members receive
04:04that's very well researched.
04:06It covers a lot of the chain restaurants and stuff, and it breaks down everything
04:13on their menu, calorie counts, and stuff like that, and what they recommend and
04:17what they don't recommend.
04:19For the non-entertainment side, it becomes more about creating a useful tool
04:24versus an entertaining experience.
04:26It's not a sit down for twenty minutes and have the coolest experience.
04:29It's more about, I hope they use it one minute a day, every single day for
04:34as long as possible.
04:35I think we have had enough success on the marketing side, on the iPhones, that we
04:40think that we would like to push into the retail side.
04:45For the marketing iPhone games, we basically bid and get a project fee to build
04:53the game and it doesn't matter how successful it is.
04:55We just get whatever we bid for in the beginning.
04:58On the retail side, the deals are more like the partner is going to provide the
05:04intellectual property, so we'll get a character. Instead of us paying for it, we
05:10are exchanging kind of development time for it.
05:13We are really excited because it's a first time we are going into retail.
05:18The idea that, I think on the service side, to be any good, you have to be right
05:24like, nine out of ten times.
05:27Anything less than that and you are kind of mediocre and you'll start losing clients.
05:32Now, hopefully on the retail side, like, if we can do five of these deals and you
05:39are just paying one of them, that's a game changer for us, I think.
05:43So we are really excited about that, and I think there is, our advantage is we
05:48have the client relationships.
05:49We have proven that we can build these games on the marketing side. We'll double
05:56the development time on the retail side, so that the games are more fleshed out,
06:03they are much longer game play, more value for the user, and try it, both with
06:11Asian based IP and US based IP as well.
Collapse this transcript
Developing games for the web
00:00(Music playing)
00:08Vivid Savitri: My friends and I, when we were kids, we used to play with these, like,
00:11figurines, and my cousins. And then, because I am the only girl, I ended up with
00:17the weakest character, which was wolverine.
00:19Seriously, this guy has no super powers. I mean, okay.
00:23It has super powers, but it's not a thing that he can do to help others, really.
00:29So I always ended up with wolverine and so then, like, so, "How can I win this game?"
00:35So, I had to have to, like, start digging up, alright, like, "So this guy can do
00:39"this, this, this, this."
00:40So, I didn't know the word 'research' at that age, but then that's what I so oft did.
00:45So, my team and I, we are now working on that.
00:49We create snippets of a period of wolverine's life, but it's actually
00:57barely covering the movie.
00:59We did the sketches of characters.
01:02We did the world sketches.
01:04We did the action sequences, the storyboards.
01:08(Music playing)
01:11Basically, for our games, we always try to create all the assets by ourselves and
01:19the clients ask us to design an original concept of robots on top of the movie
01:26robots that exists, and we create, like, a simple tool to customize your own robot
01:31and basically, this is like a fun tool for non-hardcore fans of Transformers.
01:39I remember when we worked on Transformers, we know that the deadline is very,
01:42very tight because it came to our desk at the last minute.
01:46And then I asked my team, "Hey guys. All right, we have got this project, so,
01:50"it's all up to you. Do you want to do it or not?"
01:53And then everybody looked at me, at least everybody on the second floor, looked
01:57at me and was like, "You've got to be insane not to say 'yes' to this project,"
02:00because Transformer is huge is China.
02:05So on the day when I had briefing, like, I told the team, "All right, okay. So,
02:10"anyone who wants to work on Transformers, come and see me downstairs." And
02:16everybody on the second floor crammed in that tiny meeting room and I'm like,
02:20"Look, I meant anyone, but not all of you," so, like, we all end up working on it.
02:27I have to believe, and I have to really like the game because if I don't really
02:31like it, it's hard for other people to like it and if you are enthusiastic about
02:37your work, about what you do, it's contagious and that's the kind of spirit and
02:43that's the kind of energy that I want to instill on my team.
Collapse this transcript
District 9 campaign
00:00(Music playing)
00:08Evan Fisk: In winter of 2007, we talked with Sony Picture Studios.
00:14They had a new project, based on a short film, about aliens landing on the planet
00:19Earth, and they wanted this big digital campaign to kick off at Comic-Con Festival
00:23or Convention in San Diego, California for 2008.
00:27So we read an early script treatment of the movie.
00:29We figured out what it was about.
00:31It's about aliens living in slums. They are oppressed and that's about all we
00:35knew about the film.
00:36From there, we were tasked with coming up with this campaign that would be sort of a
00:40teaser campaign for Comic-Con, where we didn't know much about the film.
00:45The film hadn't started shooting yet, but we needed to come up with something
00:48good and interesting for the ComicCon crowd, the cool, geeky, intriguing type of
00:55online marketing campaign for the movie.
00:57So, we'll start with the first site that launched, which was D-9.com.
01:03We launched this site in July 2008, and it was meant to be an introduction for
01:10people to the world of District 9.
01:12So we've got an introduction to the site from this woman speaking out here.
01:15 (Woman: Welcome to Multi National United's Local Alert System for crime updates and)
01:19(Woman: news reports in District 9)
01:21So, throughout the campaign, we have this theme of - you can be a human, who
01:24works for this giant corporation called MNU, or you can be a non-human, which is
01:29what our aliens are called.
01:30So when we launched this, there is not a lot of branding about the movie.
01:34It just a place where if you click on some of these things, it says,
01:38"A convenience store was looted by a non- human, the MNU is looking for suspects."
01:43So there is a lot of different parts of this.
01:45It doesn't tell a lot about the film, but there is a lot of content sort of hidden in here.
01:49So we launched this site and a few others to go with it to create some interest in
01:52the world of District 9, to let people wander around, make up their own stories,
01:58see what's there, see what's not there.
02:00and introduce the concept of the film even before any footage or any actors had
02:05been signed on to play the roles.
02:07So, all this was sort of us guessing what might happen and then we filled in the
02:11pieces later once assets and designs and everything became available too.
02:15Anthony Palacios: I mean, I think the idea behind this was really to generate more questions
02:20than answers, something to get the Comic-Con crowd talking about the film, and
02:25wondering what exactly the film was going to be about, and who the aliens were,
02:30when they came, and having just various occurrences happening throughout the
02:34map, creating something where someone could sit there and actually investigate
02:39for 5, 10 minutes.
02:42It did generate a lot of buzz on message boards or stuff for film fans.
02:47Male Speaker: Our challenge was creating this company, making them seem real, in the world.
02:53I think the whole campaign, itself, really lent itself well in creating questions
03:00in the user, like, "What is this?" You know? And that created them to want to go view the film.
03:08Evan Fisk: So in 2009, there was a lot of underground buzz, but it was time for people
03:14to know this was actually a movie, and to have some idea of what was going on,
03:17so the campaign shifted quite a bit.
03:20It was in 2009, early in 2009, in the spring, when we started adding links to
03:25every site from every other site.
03:28We kept a lot of these sort of parallel universe narrative going. We made it
03:32easier for people to access,
03:32so if it wasn't just people who happened to be at Convention in San Diego at
03:35Comic-Con, there is still a way for people to interact, to start out, to explore,
03:41and to get an idea for the context for this all information.
03:44We added new blog listings.
03:45We also started to do some of the more mainstream campaign elements, the biggest
03:51of which was probably our District 9 MNU Alert Game. So this is the game.
03:56You can play, again, either as a MNU officer or as a District 9 alien and you are
04:02in the slums of District 9, where these aliens have to live, and it's your job,
04:06if you play as an MNU officer, to run around and shoot and arrest everybody.
04:12So this lets you, sort of choose how you want to play.
04:14You can either be the secretive aliens, sneaking around past curfew or you
04:19can be the big, bad, powerful corporation with powerful guns, who goes around shooting harmless little aliens
04:26who don't know where they are.
04:28The other thing we launched was the Multi-National United Training Simulation,
04:33which was an augmented reality experience, told from the point of view of an
04:37MNU officer, who is training you to go in the field and have to deal with these unruly aliens.
04:42Tell you how to arrest them, tell you what their behaviors might be, and sort
04:47of lets you know what to expect if you are trained as a soldier to complete
04:52this type of mission.
04:53So, for this, we created a marker image and if you use a webcam, which I have
04:58right here, hold up the marker image, 3D models, that we came up with, show up on
05:04the screen, and you can interact with them in different ways.
05:07So, one example is you hold it up right now and the MNU officer repels down a wall.
05:13You can click it again to replay the animation as many times as you want.
05:18So with this, we created these 3D models. We did the full 3D animation for this.
05:22There's sound effects.
05:23You can also turn it on, so it will narrate to you and tell you more about
05:26what you are viewing.
05:28Because it's in 3D, as you turn the marker with the augmented reality, you can
05:32see around the model, and the closer you hold it to the camera, the larger it
05:36gets, the more detail you can see.
05:37So, this was a fun toy, and again this brought us back to Comic-Con 2009.
05:44By this time, we had launched a lot of the other campaign elements.
05:48People know it's a movie.
05:49People are excited about it.
05:50They were screening the film at Comic-Con.
05:52You could get one of these, and then, when you go home from the convention, you can sit
05:55in front of your computer and play with this and learn a little bit more about
05:58the back story, but really just sort of immerse yourself in the experience a
06:02little bit more, too.
06:03This was our first augmented reality project and I think it was very
06:07successful, by all of our accounts, and this is also the same image you saw,
06:12plastered on bus stops around Los Angeles and other large cities.
06:17They had these on banner ads.
06:19They had them on some of the movie posters.
06:21So, we used some of this artwork that already existed.
06:23We use an image that was familiar.
06:24We made it a way to make it interactive with our 3D augmented reality stuff.
06:29Anthony Palacios: Everybody here, we're all geeks at heart,
06:32so anytime we see something out there or hear about something that's coming out,
06:38we'll discuss it informally, in meetings or "Hey, you've got to check this out.
06:44"This is something that's coming out for the iPhone, next release, four months
06:49from now," or anything like that.
06:50We'll just keep it on our radar as something that we'll definitely want to investigate.
06:54Jason has an amazing way of talking to the clients and bringing these types of
07:00technologies up in meetings without necessarily, like, just pushing it on them
07:07for the sake of pushing it on them, to sell it, but as something that would
07:10really make sense for their campaign.
07:13And the trust, I think, that we've all built, as a whole, with our clients, that
07:16they are willing to say, "Yeah. You guys have at it.
07:18"Show us what you can do with it and we'll see what happens."
07:25Nine times out of ten, we are able to show them something that's really
07:29captivating or that's really interesting to them that they feel, like, "Yeah. This
07:32"is something we definitely want to do and push through."
Collapse this transcript
Career Paths
00:00(Music playing)
00:08Perry Wang: So, I graduated UCLA, Visual Arts.
00:11I started off in Economics.
00:13That was my major and I chose Econ because I asked my dad, "What should I do?"
00:18He said, "Business is good."
00:20So I checked that box. I got into UCLA and started there.
00:23And I knew right away.
00:24It wasn't a good fit for me.
00:26When I'd go to the library, the only books I'd check out were the books about how
00:29they did stop-motion animation for the films, old school films, or how they did
00:34the effects on Star Wars or something like that.
00:37I used to ask my dad about it, and he said, "There is, actually, no way you can
00:40make money doing anything with art, maybe architecture," so I said, "Well, maybe, but
00:46"does that involve Math?"
00:47And he said, "Yeah. It does involve Math."
00:49And I was like, "Oh, I can't do architecture. How about an artist?"
00:53And he said, "You are not going to make money being an artist."
00:55I tried it anyway. I found out, on my own, there was this thing called graphic
00:59design and you make logos, and you actually make packages, and you create these
01:04advertisements, and I said, "That's what I want to do."
01:08So, I graduated with a graphic design degree from UCLA, and I started as a
01:13designer, and I was a designer at Media Revolution for about two years.
01:18One day they sat me down and said, "You could continue down the path of
01:22"designer, but it probably stops short, or you can become a project manager."
01:30And, at the time, there really wasn't any precedent for project management in
01:35the interactive space.
01:36If you were to go online and buy a book on project management, it would be like
01:40aerospace project management or hardcore software project management and neither
01:47of them seemed to really apply to what we were doing.
01:50So I had to kind of make it up as I went.
01:52Anthony Palacios: My personal history starts out in the 909, San Bernardino.
01:58I took a vastly different path than some of the other guys here.
02:03I went to Cal State, San Bernardino.
02:05I didn't really know what I wanted to do.
02:08I just knew I had to go college.
02:10Within probably two years of school, I was still kind of lost, not sure what
02:16direction I wanted to go to.
02:18A friend of mine then said that they were going to take a few classes in graphic design.
02:22And that's when it really hit me, "Oh, wow!
02:24"I could actually get paid to actually do something that I enjoy doing."
02:27I had always taken art classes in high school.
02:30I just didn't really think that it would be something that would make sense as a career.
02:34At that point, that was, I'm going to date myself here, but 1996, which really
02:42internet boom hadn't really started then, but that was kind of the doorway,
02:47early ages of 'wow we could put graphics online now'.
02:51So, I found that as being an opportunity for me to really go into some
02:56uncharted territory.
02:58So, I joined a company in San Bernardino that I was doing a lot of just
03:04local business sites.
03:06From there, I stayed for a couple of years, just learning how to hand code sites,
03:11the early stages of Flash animation, and then I just really realized that my love
03:16for pop culture, for film, it wasn't going to happen there,
03:22so I just applied, like crazy, to LA studios that where doing movie websites.
03:28There was a Flash Game for Independence Day that just kind of blew me away.
03:33That's what I want to do.
03:35So I looked them up.
03:37It was Media Revolution.
03:39Jason Yim was the guy that interviewed me.
03:42We spoke very little about the actual projects.
03:45It was more of what interested me.
03:46So he was, "Do you like video games?
03:49"Do you like Star Wars? Do you like cars?"
03:53So, at that point, I kind of knew like, this was probably the guy that I
03:56wanted to work with.
03:57He wasn't asking any hard questions. He was asking me all the easy ones.
04:00Loc Le: Out of school, actually during school as well, I started working with Jason
04:04at Media Revolution.
04:06I worked with him for 6 years.
04:08I started in quality assurance and moved into development.
04:13That's what I wanted to do for a very long time.
04:16From there, when Trigger started, I got into networking, as well.
04:22Even today, I still do development, but I handle it more on a managerial level.
04:28Vivid Savitri: I studied in University of Australia.
04:30I studied communications, like Visual communication.
04:34It's a kind of a major where you, actually, you don't know what you want to do.
04:40I didn't even know that what I am doing now is actually - you can do what I do
04:45now, and actually get paid for it, because I was, to be honest, I was a recovered game
04:52addict, and now I am actually working and making games.
04:56I mean like, I don't know how. Is that ironic or no?
05:00Carlo Decena: I am a graduate of Accounting and Finance in the Philippines.
05:04I worked for City Bank.
05:08It's - from the corporate world going to here is - yeah, it's a bit strange, right?
05:15My school years, I had an internship at a company, which was affiliated
05:21with Media Revolution.
05:23So I spent a summer there. For some reason, they liked me, so I was
05:30offered a job, the year after.
05:36It was a good change for me, I mean, coming from City Bank, which is a big
05:40structured company, and joining sort of a - I wouldn't call it start up then,
05:45but sort of start up feel.
05:48And it was fun for me. I liked it and so I, you know.
05:52For me, it was not really the industry that I was looking for.
05:56I mean, finance is finance and so it was just an extra that it was sort of
06:02a fun industry.
Collapse this transcript
Giving back
00:00(Music playing)
00:08Jason Yim: One thing that was really important, right out the gate, was to kind of get back.
00:13And we have, I think, very little time on this planet, sort of thing, like, let's
00:18try to make a difference.
00:20So Trigger change came from that. All the full time staff can choose their own
00:26charities that they think are worthwhile.
00:29Judd Kim: So that started when we were just seven of us, the first year, each making
00:33donations to whatever cause we felt was most deserving.
00:37That's carried through now, even as we've grown, several years later.
00:41I don't think there has ever been a single case of someone saying, "Wouldn't that
00:44"money be better served going somewhere else, into our pockets or back into the
00:49"company or something like that."
00:50Carlo Decena: No one complained or anything.
00:52It was sort of a reflection of our values that if we were successful, we made
00:57money, we wanted to give back.
00:57Jason Yim: At first though, it was surprising.
00:59It was surprising that a little money could go a really long way in developing
01:06countries and staff.
01:08So, trying to build a school in the States would cost like hundreds and thousands
01:14of dollars, or million of dollars, and stuff.
01:16You could do it for significantly less in Africa or Southeast Asia, so we
01:21started with a schoolhouse in Mali, in Africa.
01:24They use it for school classes during the day and then it's like a
01:28community center at night and stuff, and it continues to help, even after the
01:32funds have been drained.
01:33Then, in 2006, we worked on a - there is this AIDS orphanage in Cambodia.
01:40They have these kind of dormitory clusters and they had eight clusters in total,
01:45to house 200-300 kids.
01:48So we were responsible for one of those clusters.
01:51In Cambodia, when kids have AIDS or their parents die from AIDS, culturally, they
01:57just get booted out of the family, like out onto the streets and stuff.
02:00So this orphanage not only provides the medication that's needed. And they were - when it
02:06first started, they were importing it directly, like, he would have to go to
02:11Thailand and buy all the stuff and truck it back to Cambodia because there
02:15wasn't even medication available in the country.
02:20It's gotten to a point where the survival rates are so high for these kids, and the
02:23education level is actually almost better than what they can get locally,
02:29that now they are starting to worry about college education for these kids.
02:33So it's almost like you solve a problem and then it begets another problem and
02:37we have to raise funds to solve that, and stuff like that.
02:39So, the next year we did two ranger stations, also in Cambodia.
02:45So these are anti-poaching stations.
02:48That's pretty cool.
02:49It's like, they fit, like, 12 rangers inside, like cooking facilities and everything.
02:55It's, like, their, like, a base camp that they can then run patrols out of, to
03:00stop hunting and to stop deforestation and stuff like that.
03:04Our relationship with CARE started as us being a donor on these buildings and stuff.
03:10We had done a project for Stand Up To Cancer.
03:16It was a kind of entertainment-driven charity.
03:20They did a roadblock on ABC, NBC, CBS.
03:23It was a telethon for cancer research and they raised $100 million plus over a weekend.
03:29It was pretty amazing.
03:31For them, we worked on their social strategy from day one, very early on, so we did
03:38giving through Facebook. We did this application called a Stand where you could
03:42very easily kind of upload your personal story,
03:48upload your photo into this giant wall.
03:50So, the overall theme was to personalize these huge numbers. 6 million Americans
03:57die of cancer every year.
03:58So we wanted to put like a face to every one of those numbers.
04:02The giving system was done in the same way where instead of just asking people
04:06to donate money through Facebook, we asked them to give something up.
04:10We asked them to give up a cup of coffee.
04:11We asked them to give up a CD, a book or something.
04:14So it was trying to make all of these like relevant.
04:17As soon as they did a donation, it would challenge all their friends and ask them,
04:24it'll say, like, "Jason gave up a cup of coffee. Are you willing to do the same?"
04:27So, from that experience, we started talking to CARE and seeing if we could
04:34volunteer to work for them as well,
04:36but they're a much larger organization, again, like 10,000 people,
04:39so the pitching process to get into CARE was longer and harder
04:45than for us to win, like, big entertainment clients.
04:50It was funny to work so hard to not make any money out of it, but I think it's worthwhile.
04:56So, all this stuff that we've learned from, like, film marketing and youth
05:03marketing and stuff -
05:04it was cool to apply it to something that would actually help people, versus to
05:09sell tickets or sell a product and stuff.
05:12Again, using the same Flash programming skills, the same animation skills, the
05:16same motion graphics, the same music composition, storytelling, all of that, but
05:22instead of trying to sell a movie ticket, we're trying to get people to change
05:26the world a little bit.
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