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Learn how to find, access, and view courses in the lynda.com training library. Staff author Garrick Chow explains how to find the "need to know" material quickly and browse other subjects you might be interested in. A full rundown of the types of training offered is included, from in-depth essential training on specific software packages, to first looks at up-and-coming technology trends, to inspirational documentaries following creative professionals working in a variety of disciplines. Garrick also shows how to use special library features such as bookmarks, the queue, certificates of completion, frequently asked questions (FAQs), and more, as well as where to turn for help when you need it. Plus, learn to access lynda.com on the go, either through our mobile site, or the iOS app, which also supports playing videos on your TV via AirPlay and an Apple TV.
If you're experiencing a problem that you can't find a solution to by searching our frequently asked questions. You can also email our customer service or technical support team by going to Support > Contact us. Just fill out this send us an email form. Begin by selecting the proper department to make sure your question reaches the right support staff in a timely manner. As you can see, our customer service team can help you with questions related to activation keys, trials, discounts, billing receipts. Cancelling your membership, your login and your password, creating a new membership, or reactivating a new one. Online product purchases and returns, or other.
While our technical support team can help you with related to content of our courses. The exercise files, questions related to playing back our movies on mobile devices. Player questions, the performance of our site, other questions, playlists and the queue. Once you selected the department and topic, just fill in the appropriate fields. Note that the asterisk indicate required fields. Because I'm already signed in, my contact information is already filled in for me. If your question relates to a particular course you're watching, please do select it's name from the course menu. And let us know which movie you're having problems with. Your course history will appear in this menu as long as you're signed in. Then enter a subject for your email and type your question in this field below. Once you're ready, click Send to submit your question. Customer service and technical support questions are answered within two business days.
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