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In this course, author Christopher Matthew Spencer shares his techniques for effective sales. Because a sale starts with finely honed communication skills, the course begins with communication and listening skills, and then explores the application of sales traits in everyday life—an ideal primer for making deals in business settings.
This course also covers the basics of connecting with prospective clients, making convincing presentations, understanding and maximizing the sales cycle, measuring sales abilities, and practicing sales skills in role-playing scenarios.
Welcome to Sales Skills Fundamentals. My name is Christopher Matthew Spencer. I'd like to help you find the powerful salesperson inside you. I approach sales through honest communication and building relationships. In this course I'll be covering communication and listening skills to help you convey information clearly and effectively. We'll be exploring prospecting and qualifying leads so that they'll convert into paying customers. Then I'll go over the process of completing the sales cycle once you receive a commitment from your buyer.
Finally, I'll be discussing measuring and assessing your progress. After reviewing these topics, I'll demonstrate by role playing with a friend of mine so that you can see how I approach the sales process in both cold calling and face-to-face sales. I've had tremendous successes, and I've also made all the mistakes you can imagine in my sales career. I am here to help you avoid those mistakes. So please join me for Sales Skills Fundamentals.
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