Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now
Watching:

Getting the most out of this course


From:

Writing Email

with Judy Steiner-Williams
image
lynda.com's PMI® Program
This course qualifies for 1.00 PDUs towards maintaining PMI® certification. Learn More

Video: Getting the most out of this course

Email, an efficient communication system that helps business writers send quick messages or a curse that causes business writers headaches. Email certainly has advantages and disadvantages. Email is a special communication channel that needs to be analyzed separately from other business writing channels. Email, what comes to mind when you hear the word? Informal? Too many? Easy way to send messages? What else? Intrusive? Addictive? Just an email? We all certainly use it to the tune of approximately 300 billion messages a day.
please wait ...
Watch the Online Video Course Writing Email
1h 13m Appropriate for all Apr 01, 2014

Viewers: in countries Watching now:

Discover the secrets to writing powerful emails your colleagues will read and answer by crafting your message and delivery. In this short course, author and business writing professor Judy Steiner-Williams shows you how to write emails for maximum readability and impact. Discover how to craft a compelling opening, how to message the right people at the right time, and how to leverage etiquette to use email as one of many communications tools.

This course qualifies for 1 Category A professional development unit (PDU) through lynda.com, PMI Registered Education Provider #4101.

Topics include:
  • Using email as a communication tool
  • Understanding the right time and the right tone to strike
  • Crafting strong subject lines and messages
  • Respecting confidentiality
  • Copying and bcc'ing
  • Including attachments

  • The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
Subject:
Business
Author:
Judy Steiner-Williams

Getting the most out of this course

Email, an efficient communication system that helps business writers send quick messages or a curse that causes business writers headaches. Email certainly has advantages and disadvantages. Email is a special communication channel that needs to be analyzed separately from other business writing channels. Email, what comes to mind when you hear the word? Informal? Too many? Easy way to send messages? What else? Intrusive? Addictive? Just an email? We all certainly use it to the tune of approximately 300 billion messages a day.

Some studies show that 80% of those messages are spam. The average worker spends about 30% of his or her work time managing email, or about two and a half hours a day. Also, 64% of people say they open an email because of the subject line. Email, originally, it was a fun and game kind of activity. It was new, it was quick, it was informal. Almost before anyone knew what happened, email was being used for business. And the same informality was used.

It was seen as an unofficial message. And that misguided view created numerous problems. Problems which businesses continued to try to overcome. So as you proceed through this course, you will learn tips on how to use email effectively and efficiently, who should versus who shouldn't receive it, what to send versus what not to send, when to use versus when not to use, why to use versus why not to use, and how to use versus how not to use. By the time you complete the course, you will realize that it's not just an email.

There are currently no FAQs about Writing Email.

 
Share a link to this course

What are exercise files?

Exercise files are the same files the author uses in the course. Save time by downloading the author's files instead of setting up your own files, and learn by following along with the instructor.

Can I take this course without the exercise files?

Yes! If you decide you would like the exercise files later, you can upgrade to a premium account any time.

Become a member Download sample files See plans and pricing

Please wait... please wait ...
Upgrade to get access to exercise files.

Exercise files video

How to use exercise files.

Learn by watching, listening, and doing, Exercise files are the same files the author uses in the course, so you can download them and follow along Premium memberships include access to all exercise files in the library.


Exercise files

Exercise files video

How to use exercise files.

For additional information on downloading and using exercise files, watch our instructional video or read the instructions in the FAQ .

This course includes free exercise files, so you can practice while you watch the course. To access all the exercise files in our library, become a Premium Member.

* Estimated file size

Are you sure you want to mark all the videos in this course as unwatched?

This will not affect your course history, your reports, or your certificates of completion for this course.


Mark all as unwatched Cancel

Congratulations

You have completed Writing Email.

Return to your organization's learning portal to continue training, or close this page.


OK

Upgrade to View Courses Offline

login

With our new Desktop App, Annual Premium Members can download courses for Internet-free viewing.

Upgrade Now

After upgrading, download Desktop App Here.

Become a member to add this course to a playlist

Join today and get unlimited access to the entire library of video courses—and create as many playlists as you like.

Get started

Already a member ?

Exercise files

Learn by watching, listening, and doing! Exercise files are the same files the author uses in the course, so you can download them and follow along. Exercise files are available with all Premium memberships. Learn more

Get started

Already a Premium member?

Exercise files video

How to use exercise files.

Ask a question

Thanks for contacting us.
You’ll hear from our Customer Service team within 24 hours.

Please enter the text shown below:

Exercise files

Access exercise files from a button right under the course name.

Mark videos as unwatched

Remove icons showing you already watched videos if you want to start over.

Control your viewing experience

Make the video wide, narrow, full-screen, or pop the player out of the page into its own window.

Interactive transcripts

Click on text in the transcript to jump to that spot in the video. As the video plays, the relevant spot in the transcript will be highlighted.

Learn more, save more. Upgrade today!

Get our Annual Premium Membership at our best savings yet.

Upgrade to our Annual Premium Membership today and get even more value from your lynda.com subscription:

“In a way, I feel like you are rooting for me. Like you are really invested in my experience, and want me to get as much out of these courses as possible this is the best place to start on your journey to learning new material.”— Nadine H.

Start your FREE 10-day trial

Begin learning software, business, and creative skills—anytime,
anywhere—with video instruction from recognized industry experts.
lynda.com provides
Unlimited access to over 4,000 courses—more than 100,000 video tutorials
Expert-led instruction
On-the-go learning. Watch from your computer, tablet, or mobile device. Switch back and forth as you choose.
Start Your FREE Trial Now
 

A trusted source for knowledge.

 

We provide training to more than 4 million people, and our members tell us that lynda.com helps them stay ahead of software updates, pick up brand-new skills, switch careers, land promotions, and explore new hobbies. What can we help you do?

Thanks for signing up.

We’ll send you a confirmation email shortly.


Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

Keep up with news, tips, and latest courses with emails from lynda.com.

Sign up and receive emails about lynda.com and our online training library:

Here’s our privacy policy with more details about how we handle your information.

   
submit Lightbox submit clicked
Terms and conditions of use

We've updated our terms and conditions (now called terms of service).Go
Review and accept our updated terms of service.