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Coach, negotiation expert, and author Lisa Gates demonstrates the skills empowered communicators use to achieve mutual benefit at the negotiation table. The course delivers repeatable strategies for negotiating common issues such as asking for a raise, setting fees, promoting teamwork, and bringing out the best in those you manage. Along the way, discover how to use interest-based negotiation, distributive bargaining, diagnostic questioning, and conflict resolution to handle both simple and complex negotiations.
To get the most out of this course, I recommend going through each video in the order that they're presented. You can also bookmark videos if you like to come back to them. Along the way you'll get worksheets, downloads, and assignments to help you use the tools and techniques that are uncovered in this course. As with anything, you'll be much more successful if you practice what you learn here in your daily life. So take a look at the handout. I've got some opening questions for you to reflect about your negotiation experience and what might be in your way, and you'll see some questions for you to start noticing the daily opportunities you have to negotiate.
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