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Business Analysis Fundamentals

with Haydn Thomas
image's PMI® Program
This course qualifies for 2.00 PDUs towards maintaining PMI® certification. Learn More

Video: Welcome

Learn how to perform business analysis for company projects.
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  1. 1m 37s
    1. Welcome
      1m 21s
    2. Using course files
  2. 15m 30s
    1. What is business analysis?
      3m 42s
    2. Understanding what business analysts do
      3m 55s
    3. Understanding the skills business analysts use
      3m 44s
    4. Adopting a business analyst mindset
      4m 9s
  3. 34m 20s
    1. Exploring the business analysis initiation phase
      3m 36s
    2. Defining the business problem or opportunity
      3m 28s
    3. Defining the business objective
      3m 44s
    4. Capturing business information
      6m 4s
    5. Understanding your stakeholders
      4m 21s
    6. Designing your requirements
      4m 31s
    7. Understanding the requirements pyramid
      3m 27s
    8. Exploring requirement types
      5m 9s
  4. 43m 45s
    1. Building the requirements plan
      5m 0s
    2. Gather requirements
      4m 13s
    3. Interviewing to gather requirements
      5m 19s
    4. Brainstorming to gather requirements
      4m 47s
    5. Observing a job to gather requirements
      4m 21s
    6. Surveying to expand project requirements
      4m 39s
    7. Producing business rules and requirement traceability
      3m 42s
    8. Building requirement traceability into the plan
      3m 56s
    9. Determining when you have enough requirements
      4m 32s
    10. Creating a requirements package
      3m 16s
  5. 20m 13s
    1. Verifying your requirements
      4m 30s
    2. Exploring requirement-verification techniques
      4m 2s
    3. Creating procedure manuals and documentation
      4m 14s
    4. Measuring verification activities
      3m 46s
    5. Developing project acceptance criteria
      3m 41s
  6. 15m 52s
    1. Testing project outcomes
      4m 3s
    2. Using testing techniques
      4m 16s
    3. Providing implementation support
      3m 53s
    4. Capturing lessons learned
      3m 40s
  7. 2m 41s
    1. Next steps
      2m 41s

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Business Analysis Fundamentals
Video duration: 0s 2h 13m Appropriate for all


Every project needs someone that can help turn ideas into reality: a business analyst. Join author and certified business analyst Haydn Thomas as he walks you through the fundamentals of business analysis tools and techniques. Haydn will demonstrate how these skills are used to gather requirements and identify solutions to provide better business outcomes on your change initiatives.

Discover where business analysis lives in the project life cycle, how to initiate a project, the best way to gather requirements, and smart strategies to monitor results and test outcomes.

This course qualifies for 2 Category A professional development units (PDUs) through, PMI Registered Education Provider #4101.

Topics include:
  • Understanding what business analysts do
  • Defining business opportunities and objectives
  • Identifying stakeholders
  • Gathering requirements through observation and brainstorming
  • Validating requirements
  • Developing project acceptance criteria
  • Implementing, testing, and closing your project

  • The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.


- Every project, from the smallest house being built down the street to the most complex IT system, needs someone who can help them turn the ideas of those projects into reality. This is the role of a business analyst, breaking down the ideas, needs, and requirements into smaller pieces that can come together to create the big picture. Business analysts do this by identifying organizational needs, then gathering and managing and verifying information to create solutions for business problems.

I'm Hadyn Thomas and I've been working as a project professional for over 20 years. I travel the world, consulting, educating, and sharing my passion of enhancing organizational capabilities. In this course, I'll share with you the overview of what business analysis is, and the role and mindset of business analysts. I'll then share the tools and techniques used throughout the life of a project, and talk about gathering of information to create requirements. Finally, I'll share about verification and testing and how this all comes together to deliver the big picture.

Being a great business analyst is about helping your organization make better and more informed decisions. So let's get started with Business Analysis Fundamentals.

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