Management Tips
Illustration by Neil Webb

Building a destination workplace


Management Tips

with Todd Dewett
image's PMI® Program
This course qualifies for 5.25 PDUs towards maintaining PMI® certification. Learn More

Video: Building a destination workplace

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  1. 31s
    1. Welcome
  2. 4m 56s
    1. Being a leader, not a micromanager
      2m 21s
    2. Managing your manager
      2m 35s
  3. 5m 11s
    1. Managing millennials
      2m 18s
    2. Managing a multigenerational workforce
      2m 53s
  4. 4m 48s
    1. Avoiding burnout at work
      2m 30s
    2. Learning how to say no
      2m 18s
  5. 5m 38s
    1. Managing poor performance
      2m 45s
    2. Delivering employee feedback
      2m 53s
  6. 5m 26s
    1. Cultivating future leaders
      2m 46s
    2. Hiring to fill gaps in your team
      2m 40s
  7. 5m 12s
    1. Networking within your organization
      2m 43s
    2. Understanding organizational politics
      2m 29s
  8. 5m 8s
    1. Retaining top performers
      2m 31s
    2. Engaging your high potentials
      2m 37s
  9. 5m 29s
    1. Getting your team unstuck
      2m 48s
    2. Coaching your team
      2m 41s
  10. 4m 54s
    1. Offering a needed apology
      2m 25s
    2. Fixing mistakes
      2m 29s
  11. 5m 24s
    1. Creating a lasting first impression
      2m 33s
    2. Reading body language
      2m 51s
  12. 5m 45s
    1. Becoming a change agent
      3m 0s
    2. Finding targets for innovation
      2m 45s
  13. 4m 41s
    1. Earning your next promotion
      2m 33s
    2. Planning for your next raise
      2m 8s
  14. 5m 23s
    1. Making work fun
      2m 43s
    2. Finding purpose in your work
      2m 40s
  15. 5m 0s
    1. Becoming a better listener
      2m 44s
    2. Communicating with candor
      2m 16s
  16. 5m 48s
    1. Assessing your organization's change readiness
      2m 51s
    2. Initiating change conversations
      2m 57s
  17. 5m 6s
    1. Building trust
      2m 32s
    2. Avoiding blame
      2m 34s
  18. 5m 39s
    1. Embracing failure
      2m 33s
    2. Developing your creativity
      3m 6s
  19. 6m 25s
    1. Making better decisions at work
      3m 9s
    2. Creating solutions, not policies
      3m 16s
  20. 5m 42s
    1. Motivating team members
      2m 35s
    2. Empowering through BHAGs
      3m 7s
  21. 6m 6s
    1. Breaking through with brainstorming
      3m 16s
    2. Embracing the devil's advocate
      2m 50s
  22. 4m 32s
    1. Storytelling at work
      2m 39s
    2. Building transparency into your work culture
      1m 53s
  23. 5m 22s
    1. Keeping a virtual team connected
      2m 27s
    2. Building a destination workplace
      2m 55s
  24. 5m 34s
    1. Surviving the loneliness of leadership
      2m 52s
    2. Developing work and life balance
      2m 42s
  25. 5m 22s
    1. Working with people you don't like
      2m 50s
    2. Knowing the difference between quitting and refocusing
      2m 32s
  26. 5m 7s
    1. Motivating by getting your hands dirty
      2m 17s
    2. Using persuasion at work
      2m 50s
  27. 5m 39s
    1. Planning your team-building retreat
      2m 50s
    2. Facilitating your team-building retreat
      2m 49s
  28. 4m 59s
    1. 5 Phrases to Avoid
      2m 39s
    2. The keys to great conversation
      2m 20s
  29. 5m 24s
    1. Giving a realistic job preview
      2m 30s
    2. Rethinking the job description
      2m 54s
  30. 5m 39s
    1. Surviving a bad boss
      3m 1s
    2. Making and recovering from mistakes
      2m 38s
  31. 5m 30s
    1. Discovering the problem with teams
      2m 39s
    2. Getting serious about autonomy
      2m 51s
  32. 5m 59s
    1. Managing creative talent
      3m 2s
    2. Managing technical talent
      2m 57s
  33. 5m 57s
    1. Three dangerous leadership assumptions
      3m 4s
    2. The danger of short-term thinking
      2m 53s
  34. 5m 47s
    1. Leading as an introvert
      3m 13s
    2. Are leaders born or bred?
      2m 34s
  35. 6m 3s
    1. Fighting bureaucracy
      3m 6s
    2. Not all best practices are best
      2m 57s
  36. 6m 40s
    1. Selling your ideas
      2m 30s
    2. Leading with ideas over numbers
      4m 10s
  37. 5m 56s
    1. Restarting a stalled project
      3m 15s
    2. Building a better meeting
      2m 41s
  38. 5m 5s
    1. Navigating common ethical dilemmas
      2m 31s
    2. Making tough decisions
      2m 34s
  39. 4m 22s
    1. Maximizing personal potential
      2m 16s
    2. Diversity’s real power
      2m 6s
  40. 6m 49s
    1. Thinking about hiring in a new way
      3m 18s
    2. Creative onboarding
      3m 31s
  41. 5m 33s
    1. Pushing your limits
      2m 57s
    2. Understanding strengths and weaknesses
      2m 36s
  42. 5m 58s
    1. Questioning competency models
      3m 17s
    2. Hiring a few originals
      2m 41s
  43. 5m 22s
    1. Developing executive presence
      2m 56s
    2. Earning respect
      2m 26s
  44. 6m 8s
    1. Building consensus
      3m 0s
    2. Speaking to be heard
      3m 8s
  45. 6m 19s
    1. Embracing personal evolution
      3m 25s
    2. The art of delayed gratification
      2m 54s
  46. 6m 4s
    1. Rethinking productivity
      2m 59s
    2. Understanding averages and exceptions
      3m 5s
  47. 6m 10s
    1. Using positive power and politics
      3m 8s
    2. Creating needed debate
      3m 2s
  48. 5m 14s
    1. So you want to be a leader?
      2m 39s
    2. Inspiration is a choice
      2m 35s
  49. 5m 5s
    1. Predicting challenges
      2m 23s
    2. Knowing when to engage positive conflict
      2m 42s
  50. 2m 56s
    1. Office etiquette
      2m 56s
  51. 2m 32s
    1. Understanding personality types at work
      2m 32s
  52. 2m 23s
    1. Using phone etiquette
      2m 23s
  53. 3m 3s
    1. Working with difficult bosses
      3m 3s
  54. 2m 32s
    1. Dealing with a public insult from your boss
      2m 32s
  55. 2m 14s
    1. The successful contrarian
      2m 14s
  56. 3m 3s
    1. How to quit your job successfully
      3m 3s
  57. 3m 13s
    1. Structuring an effective presentation
      3m 13s
  58. 2m 44s
    1. How to deliver an effective presentation
      2m 44s
  59. 2m 22s
    1. Dealing with a new boss off to a bad start
      2m 22s
  60. 2m 44s
    1. Myth of creative genius
      2m 44s
  61. 2m 41s
    1. Changing routines to build new thought
      2m 41s
  62. 2m 35s
    1. Managing emotions at work
      2m 35s
  63. 2m 47s
    1. Making risk feel like learning
      2m 47s
  64. 3m 10s
    1. The difference between creativity and innovation
      3m 10s
  65. 2m 47s
    1. People don't hate change
      2m 47s
  66. 3m 2s
    1. Developing a personal board of directors
      3m 2s
  67. 2m 52s
    1. Avoiding the Peter Principle
      2m 52s
  68. 2m 33s
    1. A simple approach to personal ethics
      2m 33s
  69. 2m 43s
    1. Dealing with inappropriate comments
      2m 43s
  70. 2m 41s
    1. Telling someone how they are viewed by others
      2m 41s
  71. 2m 59s
    1. How to improve communication immediately
      2m 59s

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Watch the Online Video Course Management Tips
5h 26m Appropriate for all Aug 21, 2013 Updated Jan 07, 2015

Viewers: in countries Watching now:

In this weekly series, Todd Dewett, PhD, shares the tips respected and motivated managers use to improve rapport, navigate tricky situations, build better relationships, and drive the business forward. Each week, we'll release two tips ranging from avoiding the dreaded micromanagement to managing a multigenerational workforce, cultivating better listening skills, and developing an understanding of your organization's politics. Check back every Wednesday for more Management Tips.

This course qualifies for 5.25 Category A professional development units (PDUs) through, PMI Registered Education Provider #4101.

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Business Education + Elearning
Todd Dewett

Building a destination workplace

How would you like to be a part of a workplace, so admired, it's considered the place to work? Better yet, how would you like to help build that type of workplace? Here's the first thing you need to know. It's not about money. Paying the highest wages relative to the competition is not the defining characteristic of a destination workplace. In fact, it's not uncommon to see a person choose to leave a great place to work because some other company offered them a nice raise, only to see them return later. Why? Because even though compensation is very important, it's not the most important thing at work.

There are at least three factors higher than money on the list. Think about how you can build these three aspects of a destination workplace. First, is clear purpose. Have you ever said to yourself, does my work really matter? For the vast majority of jobs, it's not that hard to describe how they contribute to some worthwhile mission for the organization. Whether you sell insurance or work in a bakery, the goal is the same. Make sure your employees know that what they do adds value to others in the organization and the clients or customers.

Periodically, talk about why the organization matters. If you help people feel real purpose, you'll solidify long-term loyalty and commitment. Next, realize that people in great workplaces don't simply produce work. They do work, but they also have fun. Yes, work and fun do coexist in high quality workplaces. But this is only possible when the average relationship at work is decidedly positive. When your culture is defined by positivity far more than negativity, it's amazing how productive people can be, and how easy they find it to laugh.

You might want to throw in a ping pong table and some Nerf toys, too. It helps to surround people with fun. People who share fun care more about the relationships at work, thus they care more about getting the work done. Last but not least, destination workplaces offer choice and flexibility. Now, I know that because of what they produce, some workplaces must dictate how the work gets done, which limits employee choice. That makes sense. But there are many ways to help employees govern themselves, within limits.

Think about their benefits, what they wear, when they work, and where they work. Progressive firms strive to give employees latitude on these issues. Stated differently, they realize their job is to manage outcomes without interfering unnecessarily in the process. You give people choice and it's amazing how committed they'll become. Making your organization a highly desirable place to work is not impossible, and it's not so costly, that will break your budget. Spend time clarifying why the work matters. Find ways to have a little fun and create pockets where folks have real choice.

When you do, don't be surprised if your retention rates go up as you become a destination workplace.

Find answers to the most frequently asked questions about Management Tips .

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Q: Why can't I earn a Certificate of Completion for this course?
A: We publish a new tutorial or tutorials for this course on a regular basis. We are unable to offer a Certificate of Completion because it is an ever-evolving course that is not designed to be completed. Check back often for new movies.
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