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Agile expert Doug Rose outlines the steps for an agile retrospective. Use them to help the team continuously improve, apply lessons learned, and embrace an agile mindset.
Learn how to influence customer perceptions, enhance your "service sense," and build teamwork in order to exceed customer expectations.
Learn how to start your own business with family and friends. Discover how to set expectations around roles, ownership, and finances.
Become a better manager or leader by honing your communication skills in this weekly Wednesday series with communication experts Tatiana Kolovou and Brenda Bailey-Hughes.
Gretchen Rubin, a thought leader in happiness and habits, teaches us how use the Four Tendencies framework to create great habits at work.
Learn about trade secrets, what's covered by nondisclosure and noncompete agreements, and how businesses can protect trade secrets in this course by intellectual property lawyer Dana Robinson.
Learn how to value a business using different valuation methods, such as multiples, earnings ratios, and discounted cash-flow analysis.
Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
Find out why business ethics are critical to company success and learn how to create and implement an ethical code in your organization.
Learn from your mistakes and grow from them with these helpful strategies from coach Todd Dewett.
Learn how to create the brand of you. Craft a personal brand that puts you in control of your career and attracts opportunities.
Learn what Lean Six Sigma is, why it is used, and how it can be applied to manufacturing, services, and supply chain management.
Learn what every small business owner needs to know about marketing a product or service.
Learn how to better manage the processes—and thus the outcomes—of your project or business.
Agile expert Doug Rose shows how to report the progress of your agile project using taskboards and burndown charts.
Get a simple three-step sales system (explore-present-act) that you can incorporate into your own small business to boost sales.
Learn your investment options and how to create your own intelligent investment plan.
Businesses must grow to survive and thrive. Learn how to identify and capitalize on growth opportunities in your industry.
Learn how to build your advertising plan with training from former NYC ad executive Jane Barratt.
Learn how to transition your military experience into a fulfilling civilian career.
Learn to choose how you respond to difficult circumstances, and take back the control you need to make positive changes in your work and life.
Learn how revenue recognition—a seemingly innocent accounting topic—can turn a reported profit into a reported loss, sometimes with multibillion dollar implications for company values.
Learn how to make high-quality decisions with far-reaching impact. Find the data and tools to support your decision, make the call, communicate decisions effectively, and lead your organization through change.
Financial therapist Amanda Clayman provides 5 quick tips to help you start building your financial future.
Want to patent your invention or technology—or avoid infringing on someone else's? Learn the defining characteristics of successful patents, including what is and is not patentable.
Learn how to write for a specific business purpose, whether it's to present information, convey good or bad news, or persuade the reader.
Learn how to help your organization make the transition from traditional waterfall project management to agile project management.
Make your agile meetings as productive as possible. Expert Doug Rose explains how to set up and run common agile activities.
Learn how to work remotely and remain connected to your organization.
Learn a systematic process for conducting your next major negotiation—whether it be negotiating a contract, additional resources for a project, or the purchase of a company.
Businesses with great products and services fail because of improperly managed cash flows. Learn the difference between net income and operating cash flow and how to manage your cash flow for growth.
Learn how to segment your customers so you can create targeted marketing messages.
Learn the basic concepts underpinning all businesses, small to large, including manufacturing, sales, resource management, accounting, and economics.
Learn the basics of managerial accounting to help you make better organizational decisions.
Management trainer Chris Croft discusses the qualities of great teams and what you can do to be an effective team member.
Looking to build a business or expand one you're already running? First you'll need to write a business plan. Learn how to define your business, market, product, sales strategy, and more.
Global strategy expert and author Anil Gupta provides a primer on competitive strategy: being faster, better, and cheaper than the competitors in your market.
Learn how to write, organize, and deliver the perfect speech.
Learn the ins and outs of logistics: a critical component of supply chain management.
A deep dive into copyright—your mechanism for protecting intellectual property that resides in a tangible form: books, songs, software, product designs, etc.
Learn how to construct a budget to help your small business make decisions and evaluate future performance.
Learn how to plan the integration needs of a project, communicate with staff and stakeholders, and integrate the project into an organizational portfolio.
Evangelist, author, and speaker Guy Kawasaki shares his thoughts on a variety of topics centered on entrepreneurship, including focusing your pitch and prototypes, predicting new markets, and capitalizing on social media.
Learn about the fundamental themes and processes of PRINCE2, the de facto standard for project management in the UK.
Get proven techniques for neutralizing angry customer behavior as well as preventing it from occurring in the first place.
Learn how to strike the right tone in emails, text messages, and phone calls; include the right information; and understand what communication method to use when.
Create a culture of accountability at every level of your organization, with these leadership tips from executive coach Mike Figliuolo.
Learn how to assess and develop the skill of resourcefulness: being able to do more with less.
Lawyer and author Dana Robinson outlines the basics of trademark law, including when you need to register your trademark and what to do about trademark infringement.
Professional organizer Suzanna Kaye shows how to set up any office for maximum productivity.