Getting StartedWelcome| 00:03 | Hello! I am Garrick Chow and
welcome to How to use lynda.com.
| | 00:07 | In this series of videos, we'll look at how
to make your way around our web site, so you
| | 00:11 | can make the most out of your subscription
to the online training library, or even if
| | 00:15 | you're not currently a member of our site,
you can still watch this course in its entirety
| | 00:18 | completely for free, and you'll be able to see
what a subscription to our site has to offer.
| | 00:23 | We'll start with a look at the navigation
system and the many options you have for finding
| | 00:26 | the topics and courses that interest you,
and we'll see how to filter down the list
| | 00:29 | of relevant courses to find
exactly the information you need.
| | 00:32 | You'll also learn the ins and outs of our
custom video player and how to control Movie
| | 00:36 | Playback options like Closed Captioning.
| | 00:38 | I'll give you detailed descriptions of our
current types of courses. So you'll understand
| | 00:41 | the difference between an Essential Training Course,
an Up and Running Course and a Creative Inspirations Documentary.
| | 00:46 | We'll also talk about troubleshooting options
and how to get answers to your questions about
| | 00:50 | our site or our courses.
| | 00:52 | We'll be covering all these topics, plus plenty
of other areas of our site in How to use lynda.com.
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| Choosing the membership plan that meets your needs| 00:00 | lynda.com offers four types of
subscription levels for individual members.
| | 00:04 | All four types give you complete and unlimited
access to our entire online training library.
| | 00:09 | Our most basic membership
is a Monthly Subscription.
| | 00:11 | For $25 per month, you get access to our
entire library, and no long-term commitments.
| | 00:16 | So, if you only want to sign up for a month
or two, so you can learn a few things, this
| | 00:19 | is the most cost-effective plan.
| | 00:21 | If you think you'll be with us for at least
a year, we offer an Annual Subscription for
| | 00:25 | $250, which is like getting
two months of access for free.
| | 00:28 | Now, we also have premium versions of our
monthly and annual memberships for $37.50
| | 00:32 | per month or $375 per year respectively.
| | 00:35 | In addition to the complete and unlimited
access you get to all of our training courses
| | 00:39 | that you get with the Monthly and Annual
subscriptions, Premium Membership also gives you the ability
| | 00:43 | to download and use the
exercise files from our courses.
| | 00:46 | So you can follow along performing the exact same
actions and tasks as you see our instructors perform.
| | 00:51 | So, if you're more of a hands-on learner,
but have limited time, consider purchasing
| | 00:55 | a Monthly Premium subscription.
| | 00:57 | If you are able to commit to an entire year,
the Annual Premium subscription is your best
| | 01:00 | choice for the value, saving you $75 over
the cost of the Monthly Premium service.
| | 01:05 | But regardless of whichever membership level
you choose, remember, you always have unlimited
| | 01:09 | access to our entire online training library,
so you can watch any courses or movies anytime you like.
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1. Browsing the Online Training Library®Navigating the site| 00:00 | In this chapter, we'll look at the
many ways in which you can search for and
| | 00:03 | find the content and courses you're
looking for on the online training library.
| | 00:08 | Let's begin with a brief overview of
our navigation system and the subsequent
| | 00:11 | movies in this chapter
will go into the specifics.
| | 00:13 | Across the top of nearly every
page of our site, you will find the
| | 00:16 | Navigation Bar, which contains the primary
menus you will use to find training courses.
| | 00:20 | You can browse our library based on
subject, software name, or author.
| | 00:25 | The Navigation Bar is also where you'll
find the Search Bar, which lets you
| | 00:29 | search our site for a particular word or phrase.
| | 00:31 | Again, we'll cover these Navigation Bar
items individually in upcoming movies.
| | 00:35 | For now, let's scroll down
to the bottom of the page.
| | 00:38 | This is where you will find the fat footer.
| | 00:40 | And like the Navigation Bar, the fat
footer appears on every page of our site.
| | 00:44 | The fat footer contains links to non-
course related sections of our site like
| | 00:47 | news, information about our various
products and subscription plans, and contact information.
| | 00:54 | But this is also where you can browse
our entire library's contents by these
| | 00:57 | tabs which you can see offer more
granular subcategories organized by subject,
| | 01:02 | software, and our most
viewed courses in each subject.
| | 01:05 | You can even view a list containing
every single course by clicking this link
| | 01:08 | here which currently tells me there
are 1,432 courses in all in the library.
| | 01:14 | This list is sorted with the most
recently released courses at the top of the
| | 01:17 | list, though you can easily resort the
list by clicking any of these headers.
| | 01:21 | So for example, if I wanted to see
all the courses listed alphabetically,
| | 01:25 | I'd click Course Title.
| | 01:27 | Clicking any column header a
second time reverses the order,
| | 01:31 | but scrolling through a list of
every single course is probably the least
| | 01:34 | efficient way of finding
what you're looking for.
| | 01:36 | In the following movies, we'll look at
better ways to locate the information
| | 01:38 | and movies you need.
| | 01:39 | Let's return to the lynda.com homepage
which you can always do by clicking the
| | 01:43 | logo in the Navigation Bar, and we'll
pick it up from here in the next movie.
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| Exploring the mobile site | 00:00 | Watching lynda.com courses on your
computer has always been a great way to learn
| | 00:04 | and master the software and digital
tools that are most important to you.
| | 00:08 | Now the lynda.com mobile site
lets you access our entire library of
| | 00:11 | courses wherever you go.
| | 00:13 | To access the mobile site, just open
a web browser on your device and point
| | 00:17 | it at m.lynda.com.
| | 00:19 | Our mobile site works on iPhone or iPod
touch running iOS 3.2 or later, as well
| | 00:24 | as Android OS 2.0 or later, and
BlackBerry OS 5.0 or later, and it works either
| | 00:28 | over wi-fi or your
cellular provider's network.
| | 00:32 | If you have an iPad, we recommend that
you use the regular www.lynda.com site,
| | 00:37 | because the mobile site is
optimized for devices with smaller screens.
| | 00:41 | If you're a lynda.com member, click
log in on the Home screen to enter your
| | 00:45 | username and password.
| | 00:51 | Once logged in, you'll be taken to the
Homepage where you'll see a list of the
| | 00:55 | items you last viewed, the items in
your queue, your course history, as well as
| | 00:59 | the list of our latest releases.
| | 01:01 | So for example, if you want to start
watching a course you had previously been
| | 01:04 | watching, here on the Homepage you can
scroll back up to last viewed to find the
| | 01:09 | movies you most recently viewed
and pick up where you last left off.
| | 01:12 | You can always return to this page
by tapping Home in the Navigation Bar.
| | 01:16 | The other items in the Navigation
Bar allow you to browse our library by
| | 01:19 | subject, software, and author,
| | 01:22 | but unlike our full site, these
buttons don't open dropdown menus.
| | 01:25 | Instead, you'll be taken to a
page where you can browse these
| | 01:28 | categories alphabetically.
| | 01:29 | So for example, if you wanted to
find some training on photography, you
| | 01:32 | would tap subject, then P, and then
Photography to see all the Photography
| | 01:41 | related courses.
| | 01:42 | When you find a course you'd like
to watch, tap its name to open its
| | 01:46 | Course Details page.
| | 01:48 | Here you can tap to read the Course
Description, and then browse through
| | 01:51 | the Table of Contents.
| | 01:53 | Use the triangles next to each chapter's
name to collapse and expand that
| | 01:57 | chapter, or tap expand all or collapse
all, which can make it easier to browse
| | 02:04 | the contents of longer courses.
| | 02:08 | If you want to remind yourself to return
to this course at a later time, tap the
| | 02:12 | Add to Queue button to add it to your queue.
| | 02:15 | You can get to your queue at any time by
tapping your account name at the top of
| | 02:18 | the screen and then tapping queue.
| | 02:24 | Another way to find specific
information is to use the Search Bar at the top of
| | 02:28 | each page of the mobile site.
| | 02:30 | Tap in the field, type your
search terms, and then tap search.
| | 02:38 | In a few moments, you'll see a
list of courses matching your search.
| | 02:42 | You can use this menu to sort your
results by relevance, course name, learning
| | 02:46 | level, duration, or release date.
| | 02:49 | Tapping a course takes you directly to
that course's details page, you can also
| | 02:53 | see your search results by
movie by tapping in the movie tab.
| | 02:58 | Tapping a movie plays that movie right-away.
| | 02:59 | (video playing)
| | 03:15 | At the bottom of every page of the
mobile site is the footer area, where you'll
| | 03:19 | find links to other information or
parts of the site you might want to visit,
| | 03:23 | such as our about page, the site map
or the subscribe page if you're not
| | 03:26 | currently a member, and would like to sign-up.
| | 03:29 | Also in the footer area is the link
to the full site which takes you to the
| | 03:34 | non-mobile version of lynda.com, so you
can browse our website in the format and
| | 03:38 | layout you see in your desktop web browser.
| | 03:40 | Although, be aware that certain
elements of the full site might not function
| | 03:43 | depending on the device
or browser you're using.
| | 03:45 | And because of the smaller screen size
of your device, you'll most likely have to
| | 03:49 | zoom in to navigate the site as well.
| | 03:50 | To return to the mobile version of
the site, just type in the address
| | 03:53 | m.lynda.com again, or use the
Back button within your browser.
| | 03:58 | The mobile site has been optimized for
easy navigation on your device's screen,
| | 04:00 | so if you're familiar with our full site,
you shouldn't have any trouble finding
| | 04:03 | what you're looking for, but you
will find some key differences between the
| | 04:06 | mobile and full versions of our site.
| | 04:08 | For example, our mobile site does
not currently support features such as
| | 04:11 | bookmarks or closed captioning.
| | 04:13 | To access these features, switch
to the full version of the site.
| | 04:17 | We hope you enjoy having access to
the entire lynda.com library of courses
| | 04:21 | from your mobile device.
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| Browsing by subject and subtopic| 00:00 | Let's continue looking at how to
browse the online training library with
| | 00:03 | the Navigation Bar.
| | 00:04 | Let's say you are interested in seeing what
kind of courses we have related to business.
| | 00:08 | Since that's not really a software-
specific topic, the Subject menu is probably
| | 00:12 | a good place to start.
| | 00:13 | So I roll over Subject,
and here I'll find Business.
| | 00:16 | The number next to it tells me there
are currently 305 courses related to
| | 00:19 | business in our library.
| | 00:20 | So I'll click to select that Subject.
| | 00:24 | Now I see a list of those 305 courses
related to Business organized by release date.
| | 00:29 | But again, you can click any
header to re-sort the list.
| | 00:32 | But 305 courses is a lot to browse
through, and most likely you have a
| | 00:37 | specific type of business course
in mind that you're looking for.
| | 00:39 | So you can always pare down your
results by using the filter terms you see here
| | 00:42 | under the sections of topics, software,
software company, and skill level.
| | 00:47 | These filters appear in the order of
the number of courses in each section.
| | 00:50 | So for example, you can see there are
146 Microsoft courses under software
| | 00:54 | company, and 36 courses
related to Excel under software.
| | 00:58 | Each filter list also has a View More
menu where you can view additional filters.
| | 01:01 | So maybe here under topics, I'll
select Online Marketing, and now I am looking
| | 01:07 | at just 12 courses, which is a much
more manageable list of tutorials to browse
| | 01:10 | through, so I can figure
out which one I want to watch.
| | 01:12 | But you can continue to add filters
to pare down your list if necessary.
| | 01:15 | Maybe I only want to see courses that
relate to Online Marketing and Google,
| | 01:20 | and now I only see the four courses that
have to do with Online Marketing and Google.
| | 01:24 | Now if the list was still really
long, I could continue filtering.
| | 01:27 | Notice that each filter term is listed up here.
| | 01:30 | You can remove filters by
clicking the X next to the filter name.
| | 01:34 | But once you've find a course you'd
like to watch, just click its title to be
| | 01:39 | taken directly to that course's details
page where you can read more about the
| | 01:43 | course, and actually watch it.
| | 01:44 | So that's how to browse for courses by subject.
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| Browsing by software or company| 00:00 | When you're looking for courses on
specific software products, use the Software
| | 00:03 | menu found in the Navigation Bar.
| | 00:06 | Here I'll find listings for both software
companies as well as individual software titles.
| | 00:10 | For example here under A, you can see
both Adobe, the software company, as well
| | 00:13 | as Acrobat and Audition
which are both Adobe products.
| | 00:16 | Or let's say I'm
interested in learning Pro Tools.
| | 00:19 | Now I already see Avid listed here
which is the publisher of Pro Tools,
| | 00:23 | but I can also see there are 30
courses that cover Avid software.
| | 00:26 | I can narrow it down a bit by clicking
P to see all the software that starts
| | 00:31 | with that letter, and here's Pro Tools.
| | 00:34 | And now I see all of our Pro Tools
courses divided into their versions.
| | 00:38 | I am interested in mainly Pro Tools 10
training, so I will click 10 to filter my
| | 00:42 | search results to show only
the tutorials on Pro Tools 10.
| | 00:45 | And as we saw in the previous movie, I can
continue to click filters to pare down my list.
| | 00:48 | For example, I'll click Intermediate
under skill level to see just the Pro Tools
| | 00:52 | courses that are aimed at people who
already have basic Pro Tools skills.
| | 00:56 | Another way to filter your results
once you arrive on the Software page is to
| | 00:59 | use the menus found here in the header area.
| | 01:02 | Notice I can click all courses to
once again view all 21 Pro Tools related
| | 01:05 | courses, or I can roll over version and
select the version of Pro Tools I'd like to use.
| | 01:11 | As you can see, choosing 10
has added that to my filters.
| | 01:14 | I can also choose latest releases to
see a list of the most recently released
| | 01:18 | courses for Pro Tools, and the blog
link will show me any blog entries
| | 01:22 | related to Pro Tools.
| | 01:23 | Now you won't always see these tabs
with every piece of software, or software
| | 01:27 | company page you land on.
| | 01:29 | You only see them with the most
popular software products and companies.
| | 01:32 | You'll also find these tabs when you
select items from the Subject menu.
| | 01:36 | Notice the Audio subject area has a
topics menu to let you filter down to
| | 01:40 | specific audio related topics,
| | 01:43 | and it also has the link to the latest releases
in the subject area, and a link to the blog.
| | 01:48 | Lastly, to go back to the Software
menu, you'll find a view all link here.
| | 01:53 | Click this if you'd like to browse a
list of all the software products and
| | 01:55 | companies we cover in alphabetical order.
| | 01:58 | You can click any letter up here to
jump to that point in the list, and that's
| | 02:02 | how to browse by the Software
menu found in the Navigation Bar.
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| Browsing by author| 00:00 | As you watch movies at lynda.com, you
may find that you really connect with
| | 00:04 | certain authors and their teaching
styles and feel that you'd like to sample
| | 00:08 | other courses by the same instructor.
| | 00:09 | All you have to do is go to the author
menu in the Navigation Bar, click the
| | 00:12 | first letter of the author's first
name, and locate him or her in the list.
| | 00:17 | To the right of each name, you'll
see the number of courses that author
| | 00:19 | has recorded for us.
| | 00:20 | Clicking the name takes you to that
author's landing page where you can read a
| | 00:23 | brief biography, and browse through
the list of all of this author's courses.
| | 00:27 | This list can be sorted by the title
of the course, the skill level, the
| | 00:31 | duration, the release date which is
the default sorting scheme, and you can
| | 00:35 | see whether each course has closed
captioning, and whether it's available to
| | 00:38 | be purchased on disc.
| | 00:40 | To see a complete list of all of our
authors, go back to the author menu
| | 00:43 | and click view all.
| | 00:46 | And on this page, you can scroll
through to browse through all of our authors
| | 00:49 | in alphabetical order.
| | 00:51 | Again, clicking a name will take you
directly to that author's landing page.
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| Finding the latest releases| 00:00 | As a member of lynda.com, you'll always
see our latest releases here on our homepage.
| | 00:05 | We release more than two
dozen courses every month,
| | 00:07 | so this list is updated frequently.
| | 00:09 | You can navigate through the list in
chronological order by using the Next and
| | 00:12 | Previous buttons located here at the
bottom of the module, or you can use the
| | 00:17 | tabs that you find here at the top to
filter the new releases by subject making
| | 00:21 | it easier to find the
courses that most interest you.
| | 00:24 | Clicking a thumbnail plays the intro movie or
trailer for that particular course or title.
| | 00:27 | (video playing)
| | 00:32 | "Hi! I am Garrick Chow and welcome to the
first in our series on iPad music production.
| | 00:36 | This course is called inputs, mics, and
MIDI, and in it, we'll be exploring many
| | 00:41 | different options and accessories that
make it possible for you to record just
| | 00:44 | about any type of sound or musical
instrument into your iPad."
| | 00:49 | And clicking the course's name takes
you to that course's details page, where
| | 00:52 | you can watch the entire course or pick
and choose the movies you'd like to see.
| | 00:57 | We also offer the option of
subscribing to the latest releases RSS Feed, and
| | 01:00 | I'll show you how to do that in the next movie.
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| Subscribing to the Latest Releases RSS feed| 00:00 | Many websites these days offer news,
announcements, and other constantly
| | 00:04 | changing information in the form of
RSS feeds, and lynda.com is no exception.
| | 00:09 | In case you're not familiar with the
term RSS, it can stand for Rich Site
| | 00:12 | Summary, or Really Simple Syndication.
| | 00:14 | It depends on who you ask.
| | 00:16 | But the point of an RSS feed is that
it allows content providers to offer
| | 00:20 | information in a form
their users can subscribe to.
| | 00:22 | Subscribing to an RSS feed means you don't
have to remember to visit a website
| | 00:27 | for updated information.
| | 00:28 | All you need is an RSS Reader,
sometimes called a Newsreader or a News
| | 00:32 | Aggregator, and you'll automatically
receive up-to-date information from any RSS
| | 00:35 | feed you subscribe to.
| | 00:38 | For example, lynda.com offers a
Latest Releases RSS feed, which keeps you
| | 00:41 | updated on our newest titles and courses.
| | 00:44 | So here on our homepage,
I'll find this RSS link.
| | 00:48 | Clicking it takes you to
our New Releases RSS feed.
| | 00:50 | The address in the address bar here is
our feed address, and it's this address
| | 00:55 | you can copy and paste into
whichever newsreader you prefer.
| | 00:57 | There are many third-party RSS readers
available, but you can also subscribe to
| | 01:01 | RSS feeds through a service
like the free Google Reader.
| | 01:05 | All you need is a Google account
which you already have if you have a Gmail
| | 01:08 | account or if you use any
of Google's other services.
| | 01:12 | Just go to google.com/reader
and log into your account.
| | 01:20 | Then all you have to do is start
adding subscriptions by adding the RSS feeds
| | 01:23 | you want to subscribe to.
| | 01:24 | So I will go back to the lynda.com feed,
I'll copy that address, and now I will
| | 01:31 | paste it into Google Reader.
| | 01:32 | I'll click Subscribe, paste
in the address, and click Add.
| | 01:36 | And you can see that I've now
subscribed to lynda.com New Releases for all
| | 01:41 | courses, and I can scroll through
now to see this list of all of our
| | 01:43 | recently released courses.
| | 01:45 | So that's really all there is to it,
and you can add as many feeds as you like.
| | 01:50 | For example, at lynda.com, we also have a
frequently updated blog at blog.lynda.com.
| | 01:56 | Instead of having to visit the blog
in my web browser when I remember to do
| | 01:59 | so, I can just go to the RSS feed,
again copy the address, and then subscribe
| | 02:07 | to it in Google Reader.
| | 02:11 | So you can see now I am
subscribed to the lynda blog.
| | 02:14 | And you will find that Google Reader
and most news aggregators offer you
| | 02:17 | different ways to view the feed.
| | 02:19 | For instance, with this view, I am
viewing just the titles and then I can click
| | 02:23 | in the article I am interested in reading.
| | 02:25 | So you can see how convenient it
can be to have all of your frequently
| | 02:27 | visited pages' RSS feeds in one
place rather than having to visit them
| | 02:31 | individually in your web browser.
| | 02:33 | All I have to do now is just select the
RSS feed here to see the latest information.
| | 02:38 | Google Reader keeps track of the new
articles I haven't yet read, so I can see
| | 02:40 | at a glance if any new
content has been added to the feed.
| | 02:43 | So if you haven't played around much
with RSS feeds and newsreaders, you really
| | 02:46 | should give them a try, especially if
you find yourself frequently visiting the
| | 02:49 | same sites for the latest information.
| | 02:51 | If an RSS feed is available, you can
subscribe to it and really cut down on your
| | 02:55 | surfing around time.
| | 02:57 | And we hope you'll add the lynda.com
New Releases and Blog feeds to your newsreader.
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| Finding the most-viewed courses in the fat footer| 00:00 | If you're ever not quite sure where to
start or what to learn next, try scrolling down
| | 00:04 | to the fat footer area of any page on our
site and clicking the most viewed courses tab.
| | 00:10 | Often times, this area can be a good
barometer of not just what the most popular software
| | 00:14 | products are in any given field at that moment,
but also what aspects of the software or subject
| | 00:18 | other people are most interested in.
| | 00:20 | For example, under Photography, the top course
right now is Photoshop CS5 Essential Training,
| | 00:25 | and it's followed by Photoshop CS5 One-on-One:
Fundamentals, and then Foundations of Photography:
| | 00:30 | Composition, Foundations of Photography:
Exposure, and Photoshop CS5 for Photographers.
| | 00:35 | This is actually a pretty good mix in here.
| | 00:37 | So, maybe I feel pretty comfortable working
with my photos in Photoshop already, and I'm
| | 00:41 | wondering where to go from there.
| | 00:43 | I can see these two Foundations of
Photography courses seem pretty popular.
| | 00:46 | Foundations of Photography: Exposure, for
example, is a course that teaches you how
| | 00:50 | to properly adjust your camera's exposure
settings and doesn't really get into software at all.
| | 00:54 | Now, someone who is interested in becoming
a better photographer, this would probably
| | 00:57 | be a good course for me to check out, and
I might not have found this popular course
| | 01:00 | as easily simply by trying to browse
through the Photography section of the site.
| | 01:04 | But because it's popular course, it shows
up as one of the top titles in this category.
| | 01:07 | There's another example right now, it looks
like Maya 2011 Essential Training is the most
| | 01:11 | viewed under 3D and Animation.
| | 01:13 | So, if I were interested in learning 3D
animation, this is probably a good indication that I
| | 01:17 | should check out this software, and this course.
| | 01:19 | Excel 2010 Essential Training is popular under
both Business and Home Computing, which seems
| | 01:24 | to indicate that many people have migrated
from the previous 2007 version of the software
| | 01:28 | to the 2010 release.
| | 01:30 | Under Video, After Effects CS5 Essential
Training is currently more popular than the Premiere
| | 01:34 | and Final Cut courses.
| | 01:35 | So, browsing around in this area, you can
really get a sense of what other people are
| | 01:39 | watching and learning.
| | 01:40 | So the next time you're wondering what to
learn next, be sure to take some time and
| | 01:43 | look through the most viewed
courses area of the fat footer.
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| Finding content with the Search feature| 00:00 | If browsing with the navigation bar isn't
helping you find the course or content you're
| | 00:03 | looking for, try using the search bar
found at the top of each page of our site.
| | 00:08 | Begin by typing a search term into
the search bar, for example, CSS.
| | 00:11 | Notice that after a second, some
suggestions appear under the search field.
| | 00:16 | These are all individual courses, and you can
click any of these suggestions to go directly
| | 00:19 | to that course's landing page, or if you don't
see a course that looks like what you're searching
| | 00:23 | for, press Enter or Return or click the
Search button to initiate your search for the word
| | 00:27 | or phrase you typed.
| | 00:30 | Our search engine then looks through every
single course, movie, description, and even
| | 00:33 | Closed Caption transcripts of individual movies to
return a list of results matching your search term.
| | 00:40 | By default, search results are sorted by course
as you can see with the Course Tab selected here.
| | 00:45 | Currently, I have 209 matches for CSS and
more than 3,000 individual movies that mentioned
| | 00:51 | CSS, and that's probably too
many movies to look through.
| | 00:54 | I can narrow down the list of movies by
clicking through the filter terms under these headings,
| | 00:57 | subject, software, software
company, author, and release year.
| | 01:02 | Under each one of these headings, results are
listed in the order of categories with the most matches.
| | 01:06 | For example, under Subject, I can see Web
and Interactive has 2855 matches, and Developer
| | 01:11 | has 847, and so on.
| | 01:14 | You can click on any appropriate
categories to narrow down your search.
| | 01:17 | For example, maybe I'm looking for
instruction on working with CSS and Adobe Dreamweaver,
| | 01:21 | so I'll click Dreamweaver.
That takes me down to 1072 matches.
| | 01:26 | And maybe I'm only interested in tutorials
using Dreamweaver CS5, so I'll click CS5 under
| | 01:30 | version, and in this way, I
continue to pare down my search results.
| | 01:36 | Once you have your search results filtered
down, you can read through those results.
| | 01:39 | You can also click on any of these column
headings to sort the results by that heading.
| | 01:42 | For example, I could click Duration to view my
results from the shortest movies to the longest.
| | 01:47 | Clicking any header a
second time reverses that order.
| | 01:50 | If you're currently signed in to your account,
clicking a movie name will immediately play that movie.
| | 01:54 | Now, if you find the Movies Tab displays too
many results for you to effectively find what
| | 01:58 | you're looking for, try clicking the
Courses Tab which displays your search results by
| | 02:03 | the courses your search term appears in.
| | 02:05 | So, instead of seeing say 50 results from a
single course under the Movies Tab, you'll
| | 02:09 | just see that course name appear once under the
Courses Tab, which might be more manageable for you.
| | 02:13 | So, in this case, I have just two courses
that match my initial search of CSS, and filtered
| | 02:18 | by Dreamweaver, and CS5.
| | 02:19 | But again, I can remove filters, and now, I'm
seeing 50 courses that deal with CSS and Dreamweaver.
| | 02:26 | So, filters can really help you
narrow down and expand your results.
| | 02:30 | Now, the tab labeled Entire Site is for
searching all the non-course related pages at lynda.com.
| | 02:34 | So, for example, you might see search
results that appear in author bios, blog entries,
| | 02:39 | or our company newsletter.
| | 02:41 | Depending on the information you're looking for,
you might find it in our blog or newsletter.
| | 02:44 | So, be sure to check the Entire
Site Tab when performing your search.
| | 02:48 | And lastly, I want to point out that, yes,
there are two search fields visible when you're
| | 02:52 | looking through your search results.
| | 02:53 | You have the search field that's always in
the navigation bar, and this one here under
| | 02:57 | the Search Results Tab.
| | 02:59 | The only difference between the two is
that the one here under the Search Results Tab
| | 03:02 | contains the term you searched for which can
be useful if you've forgotten the exact wording
| | 03:06 | or phrase you initially searched for.
| | 03:08 | But either field can be
used to perform another search.
| | 03:10 | Just click in either one, type a
word or phrase, and then click Search.
| | Collapse this transcript |
| Using the Site Map| 00:00 | At the bottom of the fat footer on each
page, you'll find a link to our Site Map.
| | 00:04 | If for some reason you're having trouble
finding information about our company or courses using
| | 00:08 | other navigation or links,
try visiting the site map.
| | 00:12 | The site map is organized into the sections of
company, categories, courses, and training CDs/DVDs.
| | 00:18 | Here under company, you'll find links to
pages about lynda.com, our various products and
| | 00:23 | solutions, news and press releases, as well as links
to contact us and to our frequently asked questions.
| | 00:31 | Under the Categories section, you'll find
all of our courses divided into subjects,
| | 00:36 | software, software company, and author.
| | 00:41 | This pretty much mimics the same
functionality you'll get from the navigation menu at the
| | 00:44 | top of each page as well as the Subjects and
Software sections of the fat footer, which you can see here.
| | 00:52 | So really, this area of the site map is
just another option for searching for courses.
| | 00:57 | Now, the Courses section of the site map lists
every single course in our library alphabetically.
| | 01:02 | You can click any letter
to jump to that section.
| | 01:04 | Now, I do want to emphasize here that this is
alphabetical by course name, not by software name.
| | 01:10 | So, while many of our courses begin with the
software product's name, don't click on say
| | 01:13 | the letter D thinking you'll be able
to find all the Dreamweaver courses.
| | 01:17 | While most of them are here, notice we also
have courses like Creating a First Web Site
| | 01:22 | with Dreamweaver CS5 up here under C.
| | 01:24 | If you want to search the site for a course
by the software name, go back to the Categories
| | 01:28 | Tab of the site map.
| | 01:31 | And the last section of the
site map is training CDs/DVDs.
| | 01:34 | We don't publish every one of our courses
on physical disks, but this is where you'll
| | 01:37 | find the list of all the courses
that we do publish on CD or DVD.
| | 01:41 | Again, these are presented
alphabetically by the name of the course.
| | 01:44 | Clicking the course's name here takes you
to our store where you can read more about
| | 01:47 | the course and purchase the CD or DVD.
| | Collapse this transcript |
|
|
2. Watching the TrainingNavigating a course details page| 00:00 | Each course page in the online training
library is organized into a series of tabs, making
| | 00:05 | it simple for you to quickly browse through
and find the information you're looking for.
| | 00:08 | When you first arrive on a course's page, the
table of contents tab is opened by default,
| | 00:12 | and to the left is a description of the
course so you can see what the course covers, who
| | 00:16 | it's designed for, and other relevant information
such as the course's duration and release date.
| | 00:21 | Using the Table of Contents, you can browse
through the chapters and movies contained in the course.
| | 00:26 | If you're not a member of the online
training library, you'll be able to sample a handful
| | 00:29 | of free movies from each course.
| | 00:31 | Free movies are listed in blue.
| | 00:33 | If you're a member and are currently logged
in, you'll have access to all of the movies.
| | 00:36 | I'll go ahead and log in now.
| | 00:43 | So now that I've logged in, you can see
that all the movies are now available to me.
| | 00:47 | So to view a movie, simply click its name.
| | 00:52 | (male speaker: The first fundamental principle
of time management is space.)
| | 00:58 | And when you're done watching the current movie,
you can close this window and select another one.
| | 01:05 | (male speaker: The second fundamental principle of time
management is stop using your mind as a gathering point.)
| | 01:12 | Clicking the arrows next to chapter titles alternates
between showing and hiding that chapter's contents.
| | 01:17 | Some chapters can be quite lengthy, and
temporary collapsing their contents makes it easier
| | 01:21 | to browse the chapter titles and get a
better overview of the course as a whole.
| | 01:25 | You can use the Collapse All and Expand All
buttons to collapse and expand all the chapters at once.
| | 01:30 | So with collapse all selected I can browse
through all the chapter names, and then I
| | 01:34 | can click expand all to see
all the individual movies again.
| | 01:37 | Now be aware that clicking a chapter's
name, however, is a shortcut for playing all the
| | 01:40 | movies on that chapter continuously, so make
sure you're using the arrows next to the name
| | 01:44 | to expand and collapse, and click the chapter
name itself if you want to play the entire chapter.
| | 01:52 | Notice here in the player that auto-play
chapter is now set to on, and that just means that
| | 01:55 | all the movies in this chapter will play
continuously back to back until I close this window.
| | 02:00 | And that can be convenient if you intend on
watching all the movies in a chapter and don't
| | 02:05 | want to have to open and
close each movie individually.
| | 02:07 | If exercise files for the course are available
you'll find them under the exercise files tab.
| | 02:12 | If the course doesn't use
exercise files, you won't see this tab.
| | 02:15 | If you're premium level subscriber to the
online training library, the exercise files
| | 02:18 | tab is where you'll be able to download the
images, video clips, filters, and other assorted
| | 02:23 | files the author uses in the course, so you
can work along with each movie using the exact
| | 02:27 | same assets you see on screen.
| | 02:29 | If you're monthly or annual level subscriber
or if you're not a subscriber at all and are
| | 02:32 | just browsing through our library, this is
where you'll find information on subscribing
| | 02:36 | or updating your subscription to premium
level to gain access to the exercise files.
| | 02:41 | Exercise files are compressed in the zip format
for easy downloading, and clicking on the files
| | 02:44 | begins the download.
| | 02:45 | Next we have the Transcript tab.
| | 02:48 | In courses that have closed captioning
available, you can view the text transcript of each movie
| | 02:52 | simply by clicking on the movie's name.
| | 02:56 | From here you can read through the content
of the movie which can often give you a better
| | 02:59 | idea of whether or not the movie
contains the information you'd like to learn.
| | 03:03 | If you find what you're looking for, note
the time code, and then you can click any
| | 03:06 | of the time codes to open that specific movie.
| | 03:10 | (male speaker: It's my goal to help you make a lasting change.)
| | 03:14 | And then you can just jump
forward to the point you want to watch.
| | 03:19 | (male speaker: So, the next time you think that
buying a new tool will make you more productive--)
| | 03:27 | Just like in the table of contents tab, you
can use the expand all and collapse all buttons
| | 03:31 | to expand and collapse the
list of chapters and movies.
| | 03:34 | If you've opened multiple transcripts,
clicking collapse all and then expand all is a fast
| | 03:38 | way to close them all and start with
just the list of chapters and movies again.
| | 03:42 | Under the Transcript tab you can also search
the transcript for specific words or phrases.
| | 03:46 | This Search this course area is identical
to the one found in the Header area here,
| | 03:50 | but don't confuse that
with the Search bar up here.
| | 03:52 | The one at the very top in the navigation
bar is for searching our entire site.
| | 03:56 | These two are for searching this specific course.
| | 03:58 | So, for example, let's say I want to learn more
about the time management principle of gathering points.
| | 04:03 | I'll type gathering points, and I can press
Return or Enter or click Submit, and in just
| | 04:10 | a second I receive a list of all the movies
within this course that contain the phrase
| | 04:13 | I'm looking for with each movie's name
accompanied by a number indicating how many times that
| | 04:17 | word or phrase appears in the movie.
| | 04:19 | You can click a movie to toggle open its transcript,
and that way you can see your phrase and context
| | 04:24 | and determine if the movie contains
the information you're looking for.
| | 04:27 | Notice each instance of
the phrase is highlighted.
| | 04:29 | So being able to read the transcript is a
great way to figure out whether a movie is
| | 04:32 | relevant to your interest before you
take the time to open and watch it.
| | 04:36 | Okay, the next tab is the Author tab.
| | 04:40 | Here you'll find a profile of the course's
author and a list of all the courses he or
| | 04:43 | she has recorded for the
online training library.
| | 04:46 | This author tab is the place to go if you
enjoy the teaching style of a particular author
| | 04:49 | and would like to watch
other courses by him or her.
| | 04:52 | Next we have the Preferences tab.
| | 04:55 | Here you can choose which type of
player you want to use to watch our videos.
| | 04:58 | Now each option does let you watch all the
movies in a course, but some of these players
| | 05:02 | offer additional playback features.
| | 05:03 | You can find the chart showing the
differences between the players by following this link.
| | 05:07 | So, for example, you can see that the
Flash player is the only one that allows you to
| | 05:11 | make the movie window as large as you want.
| | 05:14 | All the players support Closed Captioning,
the QuickTime Custom player is the only one
| | 05:18 | that has playback Speed Controls and QuickTime
Standard is not compatible with 64-Bit Systems,
| | 05:23 | and it doesn't support our Bookmarks feature.
| | 05:25 | So you can set your preferences right from
here, so for instance, if I wanted to switch
| | 05:28 | to the Flash player I could select that and
click Update, and I can see that my global
| | 05:33 | player preference have been updated to Flash.
| | 05:35 | I'll go back to the course details page we're
just looking at by clicking my browser's Back button.
| | 05:40 | Now also under Preferences here, we
can turn Closed captioning On or Off.
| | 05:43 | Now note that these two settings, Video player
and Closed Captioning, apply to all the courses
| | 05:47 | and movies you're watching on our site and
not just to the course you're currently watching,
| | 05:51 | so these are global settings.
| | 05:54 | And lastly we have the
Clear Viewed Icons button.
| | 05:57 | You've probably already noticed that as you
make your way through a course an Eye icon
| | 06:00 | appears next to the movies you've already
watched, making it easy to see which movies
| | 06:04 | you've already gone through and
which movies you still need to watch.
| | 06:07 | If you've completely finished a course and
want to watch it again using these icons to
| | 06:10 | keep yourself organized, or if you just find
the icons distracting, simply visit the course
| | 06:15 | Preferences tab, click Clear Viewed Icons, and
you can see all those icons have now been removed.
| | 06:22 | Note that clearing viewed icons doesn't
affect your movie history. Our system will still
| | 06:25 | remember which movies you've watched, and you
can still access your entire list of completed
| | 06:29 | movies by going to My Courses
and selecting Course History.
| | 06:34 | And here you can switch between course
history, movie history, and recent activity.
| | 06:39 | I'll hit the Back button a couple of times to
go back to the course page I was looking at.
| | 06:44 | And lastly, we have the FAQs tab.
| | 06:46 | And this is where you'll find any frequently asked
questions, errata, or other useful information about the course.
| | 06:51 | And if you do see any questions here, you
can click them to expand it to see the answer.
| | 06:56 | Whether you see any information in this area
is going to vary from course to course, but
| | 06:59 | we do frequently add answers to common
questions we receive about our courses.
| | 07:03 | So there you have the tabs of
the course description pages.
| | Collapse this transcript |
| Downloading and using the exercise files| 00:00 | If you have a monthly or annual
Premium subscription to the lynda.com online
| | 00:04 | training library you have access to
the same example files used by the
| | 00:07 | instructors in the courses you watch,
allowing you to follow along, doing
| | 00:11 | exactly what the instructor is doing
with photos, videos, audio files, business
| | 00:15 | documents, and so on.
| | 00:17 | The files are provided in
the ZIP compression format.
| | 00:19 | To download the files associated with
the course you're watching, go to the
| | 00:22 | exercise files tab of the course, and then
click the link for the files you'll find here.
| | 00:29 | If you're using Windows you may be
asked whether you want to save or run the
| | 00:33 | files you're downloading.
| | 00:34 | Click Save to save the
ZIP file to your computer.
| | 00:38 | Mac OS X has the built-in ability to
unpack ZIP files and most Windows PCs have
| | 00:42 | preinstalled software for
unpacking ZIP files as well.
| | 00:45 | Okay, I can see it's finished.
| | 00:47 | I'm just going to right-click on that
and choose to Open the Containing Folder,
| | 00:51 | there it is, and I'm just going to move
that to my desktop for simplicity sake.
| | 00:56 | So if you're a Windows user, your
preinstalled software for unpacking ZIP files
| | 00:59 | may automatically unpack the files for you.
| | 01:01 | If nothing happens you can right-click
on the compressed file and choose Extract
| | 01:05 | All, choose a location, again I'm
recommending the Desktop, choose Extract, and
| | 01:14 | once it's done I now have the
uncompressed files to work with.
| | 01:19 | Similarly if you're a Mac user, your Mac
may have automatically uncompressed the
| | 01:23 | file for you, but if it didn't, again
just double-click the file, and again I've
| | 01:29 | got the uncompressed versions
of the files to work with now.
| | 01:33 | Once the exercise files have been
expanded you can delete the ZIP file or keep
| | 01:37 | it as a clean backup copy of
the files you're working on.
| | 01:40 | The instructor of the course you're
watching will explain how to use the
| | 01:42 | files you've downloaded.
| | Collapse this transcript |
| Searching the video transcripts for a specific word or phrase| 00:00 | As mentioned in an earlier movie, one of the
tabs you'll find on most course details pages
| | 00:04 | is the Transcript tab.
| | 00:06 | All new courses at lynda.com have
transcripts provided within a few days or just a week
| | 00:10 | or two after the release, and we're constantly
updating older courses with transcript as well.
| | 00:15 | This allows us to not only provide closed
captioning for our members with hearing impairments,
| | 00:18 | but transcripts also make it possible for
search engines to index our course content
| | 00:22 | and for our members to find and
navigate relevant course information.
| | 00:26 | If you see this CC Icon in the Search
Field in the Course Details page's Header area,
| | 00:30 | you'll know that the course
has transcripts available.
| | 00:33 | And you can search transcript by typing a
word or phrase into either of these fields,
| | 00:36 | either here in the Header area, or here in
the Search field under the Transcript tab.
| | 00:40 | This makes it easy to see if the course you're
browsing contains the information you're looking for.
| | 00:44 | For example, in the course on using eBay I
would like to know if the author covers the
| | 00:47 | topic of sniping, which is the act of swooping into
the last few seconds of an auction to place a bid.
| | 00:53 | So I'll type sniping, and I'll click Submit.
| | 00:57 | And here I can see that two movies in this
course contain that word, including a movie
| | 01:00 | that is in fact about sniping.
| | 01:02 | Clicking on a movie title opens its transcript
and my search term is highlighted.
| | 01:07 | Just scroll all the way down, and there it is.
| | 01:09 | Now reading the transcript around the search
term can help determine if this movie is relevant
| | 01:13 | to what I'm looking for.
| | 01:14 | And in this case it looks like sniping is
only mentioned this one time, and this really
| | 01:17 | only mentioned in passing.
| | 01:19 | So I'll click Collapse this transcript, to
close it up, and now I'll check out the other
| | 01:23 | search result, and you can see that the
word sniping appears 9 times in this movie.
| | 01:27 | And clearly, since this movie is called Sniping, this
is the moving that has the information I'm looking for.
| | 01:32 | Just quickly glancing through the transcript,
I can see that the author starts out with
| | 01:35 | a definition of Sniping, how it's done, and
then how you can find software to do the sniping
| | 01:39 | for you automatically, how some people
object to sniping and say it's unfair, and so on.
| | 01:44 | So yes, most likely I want
to watch this movie I found.
| | 01:46 | And again, you can click any of the time codes
along the way to open the movie and start watching.
| | 01:52 | (male speaker: Auction sniping has been very popular
since the first online auction appeared on the internet.)
| | 01:58 | If you want to search for another term,
you can go back to the top of the page.
| | 02:01 | I can click Clear Search Results to empty the
Search fields, and you can see that actually
| | 02:05 | then displays all the chapters and movies below.
| | 02:08 | So when there's no search term in the Search
field, you're free to pop-up in the transcript
| | 02:11 | of any movie to scan through and see
if it's something you want to watch.
| | 02:15 | And again, you can click chapter or
movie names to browse or expand them.
| | 02:19 | And of course, you also have the
Collapse All and Expand All buttons up here.
| | 02:24 | So Collapse all can give you a better
overview of the course as a whole, and then you can
| | 02:28 | click Expand All to see all the
movies within the chapters again.
| | Collapse this transcript |
| Choosing the right video player for your needs| 00:00 | The movies in our online training library
are presented in multiple formats, giving you
| | 00:04 | the ability to choose the video
player type that best suits your needs.
| | 00:07 | Well, sign into your account, go to My
AccountSite Preferences, and here you can view and select
| | 00:13 | the video player of your choice.
| | 00:14 | The choices of Flash, QuickTime Standard,
and QuickTime Custom are available on both the
| | 00:18 | Mac and Windows operating systems.
| | 00:20 | And if you are on Windows, as I'm here, you'll
have your additional choice of Windows Media.
| | 00:24 | Now your choice of player may boil down to
simply wanting to select the player that's
| | 00:27 | native to your operating system and doesn't
require you to install any additional plug-ins.
| | 00:32 | For instance, if you're on Windows you'll
have to download and install the Adobe Flash
| | 00:35 | Player and Apple QuickTime Player
plug-in from their respective sites.
| | 00:38 | You would have to go to get.adobe.com/flashplayer to
get Flash or go to apple.com/quicktime to get QuickTime.
| | 00:47 | So you would need those to plug-ins in order
to view videos in those formats, but if you
| | 00:50 | use Windows Media, you will be available to
play your videos without any additional plug-ins.
| | 00:55 | Similarly if you're on a Mac, you'll be
able to use either QuickTime format, but you'll
| | 00:58 | need to download the Flash plug-in.
| | 01:00 | These days though, it's probably unlikely you
don't have the Flash plug-in installed regardless
| | 01:04 | of what platform you're on.
| | 01:05 | So you should also take a look at this table.
| | 01:07 | Notice each player type has certain features
unique to itself as well as features shared
| | 01:11 | with some or all of the other players.
| | 01:13 | For example, all the
players support Closed Captioning.
| | 01:16 | QuickTime Standard is the only one that doesn't
support adding Bookmarks from within the Player
| | 01:19 | window, and it's the only one not
compatible with 64-Bit operating systems.
| | 01:23 | QuickTime Custom and Windows Media are the
only two that allow you to adjust the speed
| | 01:27 | of playback, and Flash is the only player
that allows you to adjust the size of the video.
| | 01:32 | So all you need to do here is select the
player you want to use and click Update, and you'll
| | 01:36 | see a message telling you, Your global
player preferences have been updated.
| | 01:39 | And want it means by global player preferences
as that you're setting the player preferences
| | 01:43 | for all the movies you watch on our site.
| | 01:45 | Now I just selected QuickTime Standard, but
really its features are pretty limited when
| | 01:48 | compared to the other players.
| | 01:49 | So I'm going to switch back to QuickTime Custom.
| | 01:51 | Again, my choice is instantly recognized.
| | 01:54 | So now if I go to look at a
course, and I play a movie.
| | 02:04 | (female speaker: Cropping a photo
hides part of the edges from view.)
| | 02:08 | So I now see the QuickTime Custom Interface.
| | 02:11 | Here the Speed Control is down here, here
are my Bookmarks buttons, and I have the usual
| | 02:15 | set of other controls.
| | 02:17 | Let me close that for a moment.
| | 02:19 | Now if you change your mind about which
player you want to use, or if you find you're having
| | 02:22 | trouble loading movies with a certain
player, you can always try another one.
| | 02:25 | Now while you're on a Course page, you can
go to the Preferences Tab--which is a shortcut
| | 02:29 | to your site-wide player preferences--
and from here maybe I'll choose Flash.
| | 02:34 | Note that if you're not a member of the online
training library, or if you are but just aren't
| | 02:37 | logged-in, you can still access these
Preferences under this tab to try different player types.
| | 02:42 | So I'll click Update Preferences, you'll
see the message that it has been updated.
| | 02:45 | I'll go back to the Table of
Contents, and I'll play that movie again.
| | 02:51 | (female speaker: Cropping a photo
hides part of the edges from view.)
| | 02:55 | Now at first glance, the window looks similar.
| | 02:57 | I can add Bookmarks, I have the same
playback controls, but notice with the Flash player
| | 03:01 | I don't have the Speed Controls, and like the
QuickTime Custom Player I have a Maximize button here.
| | 03:07 | So I can zoom the movie to full-
screen size, and I can minimize that again.
| | 03:12 | So those are the various player types available to you,
and that's how you go about setting your player preferences.
| | Collapse this transcript |
| Using basic video player controls| 00:00 | Here's a quick overview of the player
controls you see while watching movies.
| | 00:04 | Now as mentioned previously, some controls
will only be available when certain player
| | 00:07 | types are selected.
| | 00:08 | If I go over to the Preferences tab on
this course details page, I can see I currently
| | 00:12 | have the Flash Player Selected.
| | 00:13 | So let's go back to the Table of Contents
and start a movie playing by clicking its name.
| | 00:20 | (male speaker: If you've ever tried to use InDesign's
Shear tool, you may have experienced more than
| | 00:24 | a little difficulty in understanding how
it works and getting the results you want.)
| | 00:28 | So in the bottom left of the window you'll
find the Volume Controls. You can slide left
| | 00:32 | to decrease the volume and
right to increase the volume.
| | 00:34 | This Volume control is independent
of your computer's volume controls.
| | 00:38 | So if you have the volume all the way up,
and it's still not loud enough for you, try
| | 00:41 | turning your computer speakers up.
| | 00:43 | As with most video players, you have a playback
progress area. This is a playhead that lets
| | 00:47 | you know how far along you are in the movie.
You can drag or scrub it left and right to
| | 00:51 | move forward or back in the movie.
| | 00:54 | Notice the Time Indicator reflects your
position in the movie, and you can also click anywhere
| | 00:57 | in the Scrubber bar to jump
to a section of the movie.
| | 01:00 | At the bottom center we have the Playback
controls. You've already seen me play and
| | 01:04 | pause the movie several times
using this center button here.
| | 01:07 | Now don't confuse the buttons on either side of
the Play/Pause controls as rewind or fast-forward.
| | 01:12 | Clicking these buttons will take you to
the previous and next movie in the course, so
| | 01:15 | only click them if you're ready
to stop watching the current movie.
| | 01:18 | Now a feature unique to the
Flash Player is the Maximize button.
| | 01:22 | Clicking that expands the
movie to fit your entire screen.
| | 01:25 | At that point it becomes the Minimize
button, which you can click to take the movie back
| | 01:28 | to its default size.
| | 01:31 | And also with the Flash Player, you can drag
the lower right-hand corner of the movie window
| | 01:34 | to manually adjust its size.
| | 01:36 | Notice how the movie scales
right along with the window.
| | 01:38 | This can be convenient if you have limited screen
real estate and want to work along with the movie.
| | 01:42 | You can try reducing the size of the movie
and placing it in a corner so you can see
| | 01:45 | your other windows.
| | 01:47 | Notice if you make the movie window really
small, the playback controls start getting
| | 01:50 | cut off, so you have to make the
window larger to get at certain controls.
| | 01:55 | To return to its regular size, click Maximize
and then Minimize again, and once again this
| | 02:00 | resizing capability is only available
when you have the Flash Player selected.
| | 02:04 | So that's a quick overview of
the basic playback controls.
| | 02:07 | Now there are other features found in the
player window, such as the Closed Captioning
| | 02:10 | button and the auto-play chapter button,
but we'll look at those in their own movies.
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| Changing the playback speed of the videos| 00:00 | The playback speed of our movies can be adjusted
on the fly if you're using the QuickTime Custom
| | 00:04 | Player or the Windows Media Player.
| | 00:06 | Again, from any Course page, go to the Preferences tab,
and from here you make sure you have either
| | 00:10 | QuickTime Custom or Windows Media
selected, and then click Update Preferences.
| | 00:15 | Windows Media will only show up
as an option if you're on Windows.
| | 00:18 | Then return to the course's
Table of Contents and play a movie.
| | 00:24 | (male speaker: In this movie, I'm going to show you how to
change the size and resolution at which an image prints.)
| | 00:30 | You can increase the speed of a movie to
either 1.5 times or 2 times its original speed.
| | 00:35 | With most of our courses, you'll find that
the author is still perfectly understandable
| | 00:38 | at either of those faster speeds, and
you'll get through the movies quicker this way as
| | 00:42 | long as you don't mind the author
sounding a bit like a cartoon chipmunk.
| | 00:45 | (male speaker: And we're going to do so without harming
a single pixel inside the image--in other words,
| | 00:49 | the image size will not change. I'm working inside the version
of the graphic that I scanned at a high resolution.)
| | 00:55 | Contrarily, if you're having trouble
comprehending what an instructor is saying, and you need
| | 00:59 | to slow things down a bit
click the far left position.
| | 01:03 | In some cases this might help you
better understand what is being said.
| | 01:05 | (male speaker: Now there's two ways to change the size
at which an image prints. One is to go to the File menu--)
| | 01:12 | And of course, reset the playback speed to its
default setting to hear and see everything at regular speed.
| | 01:18 | (male speaker: --and choose the Print command, or you can press
that standard keyboard shortcut, Ctrl+P or Command+P on a Mac.)
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| Playing an entire chapter continuously| 00:00 | While you're free to jump around a training
course, clicking and watching any movies you
| | 00:03 | like in any order you like, there will be
times when you'll want to watch a chapter
| | 00:07 | in its entirety and in order.
| | 00:09 | To do so, click the first movie in the chapter,
or whichever movie you would like to start with.
| | 00:14 | (male speaker: As I mentioned, this course does
expect at least basic familiarity with reading and--)
| | 00:19 | In the movie playback window next to the playback
controls, you'll find the auto-play chapter button.
| | 00:24 | Clicking it turns auto-play on.
| | 00:26 | That indicates that you've chosen
to play the rest of the chapter.
| | 00:28 | So when this movie reaches its end, instead
of just stopping and you having to manually
| | 00:33 | close the window and open the next movie,
it will immediately load and play the next
| | 00:37 | movie in the chapter.
So if I play this out.
| | 00:40 | (male speaker: Let's take a look
at a real Objective-C program.)
| | 00:43 | You can see it immediately
loads and plays the next movie.
| | 00:46 | (male speaker: I'm going to open up
Xcode and create a very simple project.)
| | 00:49 | And it will continue to play each
subsequent movie until the last movie of the chapter
| | 00:54 | is reached, at which point you can click the
Next Movie button to start playing the first
| | 00:57 | movie of the next chapter, or you can just
close the window to browse through the table
| | 01:01 | of contents and find
another movie you like to watch.
| | 01:03 | Now another way to play an entire chapter is to
click the chapter name in the table of contents.
| | 01:07 | That starts the first movie in the chapter
playing, and it also turns on the auto-play
| | 01:11 | chapter button, so that all the other movies in the
chapter will play continuously from that point on.
| | 01:16 | (male speaker: So let's get back to actually creating
some iOS applications. As we've seen, when I make a new--)
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| Turning on closed captioning| 00:00 | As previously mentioned, each new course released
on the online training library includes transcripts
| | 00:05 | of each movie, which are usually added
anywhere between a few days to a week or two after
| | 00:09 | the course is released.
| | 00:10 | If you see this little CC icon here in the
header of the course's Details page, that
| | 00:14 | lets you know that the
course has transcripts added.
| | 00:16 | And again, closed
captioning has multiple purposes.
| | 00:19 | First, it allows our members with hearing
impairments to be able to follow along with our training.
| | 00:23 | But closed captioning can also be convenient
if you're in an environment where you can't
| | 00:26 | listen to audio or if you don't have
headphones and don't want to bother people around you.
| | 00:30 | In those cases, you can simply turn your
computer's volume off, turn on closed captioning, and
| | 00:34 | you'll still be able to learn.
| | 00:35 | Now you can turn closed
captioning on and off in two ways.
| | 00:37 | First, you can go to the Preferences tab on
any course page that has closed captions and
| | 00:42 | here select On under Closed
captioning and click Update Preferences.
| | 00:47 | With that selected, all movies
will play with closed captions on.
| | 00:50 | So if I go back to my table of contents, and I click a movie...
(video playing)
| | 00:57 | And I can even turn the volume down, and I
can still follow along with the movie now
| | 01:00 | because I can read the closed captions.
| | 01:05 | Notice the CC icon here in the
Playback controls is highlighted.
| | 01:09 | So you can also turn closed captions
on and off by toggling the CC button.
| | 01:14 | Now even if I have closed captions turned
off when I close this player window, notice
| | 01:19 | it's still checked as On here under preferences.
| | 01:21 | So if I were to play another movie,
you can see closed captions are still on.
| | 01:29 | And of course, I can toggle them off again,
but to adjust their default state, I need
| | 01:35 | to go back to Preferences and turn them
back Off and click Update Preferences.
| | 01:40 | And that's how you work with closed
captions in any one of our courses that has them.
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| Providing feedback about the content you've watched| 00:00 | After you've watched some or most of a training
title, you may have a few comments or thoughts
| | 00:04 | about the course, the instructor, or the way
the material was presented, and we would really
| | 00:08 | love to hear from you.
| | 00:10 | While signed into your account, at the
bottom of the table of contents for every course,
| | 00:13 | you'll find a Course Feedback button.
| | 00:16 | Clicking that link takes you to a short
evaluation survey where you can rate your experience
| | 00:20 | and satisfaction level with the course.
| | 00:22 | We appreciate any
feedback you'd like to provide.
| | 00:24 | Your thoughts and suggestions help shape
our future tutorials and the subjects we cover
| | 00:28 | on the online training library.
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| Watching courses with AirPlay and the iOS app| 00:00 | The updated iOS app from lynda.com
offers an AirPlay feature that works with
| | 00:04 | iPhone, iPod touch and iPad.
| | 00:08 | AirPlay lets you quickly and wirelessly
move our movies from your Apple device
| | 00:12 | to a TV or projector.
| | 00:14 | This video demonstrates how to connect
an Apple TV and lynda.com to help you
| | 00:17 | learn from our movies from your
television at home, at school, or at a business.
| | 00:22 | All you need is an active lynda.com
account, our iOS app, version 2.0 or
| | 00:26 | higher, and an Apple TV.
| | 00:28 | Begin by connecting the Apple TV to
your TV or projector via an HDMI cable.
| | 00:34 | Make sure your Apple TV is
plugged in and powered on.
| | 00:38 | Next, make sure your Apple TV is
connected to your network either via
| | 00:41 | Ethernet or over Wi-Fi.
| | 00:42 | You can check your connection by
going to Settings > General > Network.
| | 00:49 | If you're connected over Wi-Fi,
you should see your network name.
| | 00:53 | If you're connected via an Ethernet cable,
you won't see a network name, but you
| | 00:57 | should see an IP address if
you're properly connected.
| | 01:00 | If you have multiple Apple TVs, press
the Menu button on your remote to return
| | 01:03 | to General Settings and note the
name of the one you're setting up.
| | 01:07 | Next, on your iOS device, open the lynda.com
mobile app. Navigate to and select
| | 01:13 | the course you wish to view, then
tap the movie you want to watch.
| | 01:22 | You may want to pause the movie until
you begin playing it on your Apple TV.
| | 01:27 | As long as your device is connected to
the same network as your Apple TV, you
| | 01:31 | should this button to the
right of the playback controls.
| | 01:33 | Tap it and all the Apple TVs or
AirPort Express Base Stations on your
| | 01:37 | network will appear.
| | 01:38 | You could play audio from your iPad
through an AirPort Express using AirPlay,
| | 01:41 | but if you want to stream audio and
video, select the Apple TV you want to
| | 01:45 | play the movies through.
| | 01:46 | Regardless of what screen your Apple TV
is currently on, the movie should begin
| | 01:49 | playing after a few seconds.
| | 01:51 | While the movie is playing, you can
control it from your device or with
| | 01:54 | your Apple TV remote.
| | 01:56 | In addition to playing and pausing the
movie, you can rewind 30 seconds, skip to
| | 02:02 | the next or previous movies, or drag
the scrubber bar to jump to a specific
| | 02:10 | point in the currently playing movie.
| | 02:15 | Tap to turn Auto-play on if you'd like
the entire course to play continuously,
| | 02:21 | and tap Back when you want to stop playing and
resume browsing the library from your device.
| | 02:26 | So if you have an Apple TV and the
free lynda.com iOS app, we hope you will
| | 02:30 | take advantage of this quick and easy
ability to move your training to the big screen.
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|
|
3. Understanding the Types of Courses We OfferCreative Inspirations| 00:00 | If you've spend much time browsing the online
training library, you're probably aware that
| | 00:04 | our courses are not only about
teaching you how to use a software product.
| | 00:08 | However, you might not be familiar with all the
different series or types of courses we offer.
| | 00:12 | So in this chapter, we're going to take a closer look
at the many types of courses you'll find at lynda.com.
| | 00:16 | Let's begin with our Creative Inspirations series,
which are part of the documentary titles we publish.
| | 00:21 | And you can find them by going to the
Subject menu and choosing Documentaries, and here
| | 00:27 | you can filter for Creative Inspirations
either by clicking it as a subtopic here or using
| | 00:31 | the Series menu in the Header bar and
choosing Creative Inspirations from here.
| | 00:37 | Creative Inspirations is our flagship
documentary series featuring top creative professionals
| | 00:41 | who share with us how they think, work, and how
they got to the pinnacle of their respective fields.
| | 00:46 | We feature exemplary individuals and
companies in the fields of design, photography, music
| | 00:51 | and many other creative walks of life.
| | 00:53 | Told entirely in their own words, each
installment gives you an inside perspective to experience
| | 00:57 | firsthand what makes our subjects
unique and most of all, inspiring.
| | 01:01 | Here you can see the Creative Inspiration
titles are listed by release date, and you
| | 01:04 | can see the name of our
subjects followed by their professions.
| | 01:07 | You can click any one of
these to view that title.
| | 01:10 | And as you can see, the Creative
Inspiration titles are laid out like any other course
| | 01:14 | in the online training library with tabs for
the table of contents, transcripts, and so on.
| | 01:20 | As usual, you can click
on any video to watch it.
| | 01:22 | Most of our Creative Inspiration
titles offer two viewing options.
| | 01:26 | You can watch the entire title as a single
uninterrupted movie or view the movie in chapters
| | 01:30 | so you can quickly jump to the portion
of the movie that most interests you.
| | 01:33 | So, for example, if I wanted to learn about the
Doyald's story first, I could click that movie.
| | 01:41 | (music playing)
| | 01:46 | (male speaker: This is the Oxford English Dictionary.
It's 13 volumes here. There are four more volumes,
| | 01:52 | which I do not have. And the Oxford English is about the--
it's about etymology, the history of words.
| | 02:00 | The first time a word was used in the
English language is recorded here.
| | 02:07 | I did not finish high school. I didn't even
complete the 10th grade. And throughout--)
| | 02:13 | So if you haven't yet watched any movies from
our Creative Inspirations series, you'll definitely
| | 02:17 | want to make the time to do so.
| | 02:18 | You'll undoubtedly walk away
feeling inspired and energized.
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| Getting Started| 00:00 | Our Up and Running series of courses are
short instructional introductions that cover both
| | 00:04 | the new and existing primary features
and abilities of software applications.
| | 00:08 | They're designed to help you become familiar
with what a software application can do and
| | 00:12 | to help you learn key tasks and workflows.
| | 00:14 | Throughout the online training library
you'll find Up and Running courses for many topics
| | 00:18 | and software products, like Photoshop for
photography, TypeKit, Squarespace, Office
| | 00:26 | 365, and many, many more.
| | 00:29 | Up and Running courses are ideal for anyone
who might not have the time to invest in our
| | 00:32 | longer more in-depth Essential Training
series, but who may need a short crash course and
| | 00:36 | overview of what a software
application is for and what it can do.
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| Creating Your First| 00:00 | The Create series features project-based courses
designed to give you hands on experience with
| | 00:04 | software that may be new to you.
| | 00:06 | Throughout the online training library,
you'll find courses like Creating Long Documents
| | 00:10 | with InDesign, Creating a Sports Highlight
Reel with iMovie, Create a Rotating Carousel
| | 00:15 | with jQuery, Creating an Adaptive Web
Site for Multiple Screens, and many more.
| | 00:21 | Rather than giving you a broad overview of
the software product's capabilities, the Create
| | 00:25 | series focuses on showing you how to use a
narrower scope of tools to accomplish specific tasks,
| | 00:30 | like how to create an image gallery for
your portfolio or how to style text and layout
| | 00:34 | on the web page. The goal of this series is
to give you a successful experience for the
| | 00:37 | project and to teach you the
primary purposes of the software.
| | 00:40 | At the end of a Create tutorial, you'll have a
completed project such as a web site or resume
| | 00:45 | which you can repurpose and use for yourself.
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| New Features| 00:00 | Our series of New Features courses is aimed
to quickly getting you up to speed, whenever
| | 00:04 | software companies release
new versions of their products.
| | 00:07 | As its name implies, a New Features course
focuses primarily on the new additions to
| | 00:12 | software applications and will often make
references to previously existing features
| | 00:16 | that have been changed or have been removed.
| | 00:18 | So that being said, New Features courses are
intended for people who have more than a passing
| | 00:22 | familiarity or more intermediate level
of skill with the software being covered.
| | 00:26 | Very little time is devoted to getting you
oriented or talking about basic topics like
| | 00:30 | what the software is for and who it's aimed at.
| | 00:33 | In addition to seeing how a software
application's new features work, a New Features course can
| | 00:37 | also help you determine whether or not the
latest version of the software is worth upgrading to.
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| Migrating| 00:00 | Our series of Migrating courses is
designed to give anyone who's decided to switch or
| | 00:04 | who is considering switching from one software
application to a newer version, or to a similar,
| | 00:09 | but separate application.
| | 00:10 | For example, we have courses such as
Migrating from Excel 2003 to Excel 2010, or Migrating
| | 00:15 | from Final cut Pro 7 to Premiere Pro, or
Migrating from Joomla! 1.5 to Joomla! 2.5.
| | 00:22 | Migrating courses are structured to show
how to access the features and how to perform
| | 00:25 | the most common tasks you're familiar with
in the previous version of the software, and
| | 00:29 | then how to access similar or identical
features and tasks in the new version.
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| First Look| 00:00 | First Look courses are designed to give you
a look into the current state of important
| | 00:03 | software or technologies that are either
due to be released or in a state of flux.
| | 00:08 | For example, a course like Windows 8
Consumer Preview First Look offers insight into the
| | 00:12 | revamped version of the Windows Operating
System and some of the key features and changes
| | 00:16 | you can expect from it.
| | 00:17 | Other courses in the First Look series
include Web Fonts First Look, Google+ First Look,
| | 00:22 | and Edge First Look.
| | 00:24 | First Look courses may also be periodically
updated as new information becomes available
| | 00:28 | and might also be replaced with a full
Essential Training Course once the technology being
| | 00:32 | covered is more fully developed.
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| Foundations and Fundamentals| 00:00 | The Foundations and the Fundamentals
series are two separate but similar series.
| | 00:05 | The courses in these series are designed
to help guide you through the exploration of
| | 00:08 | specific ideas or concepts in a
particular subject or area of interest.
| | 00:12 | A Foundations course explores basic
techniques and principles used for a particular content
| | 00:17 | area or topic, by introducing you to core concepts
necessary for you to build your further learning upon.
| | 00:22 | A Foundations course is for anyone who would
like to enhance their skills or build their
| | 00:26 | expertise in a particular field.
| | 00:27 | Two examples of Foundation courses are
Foundations of Photography: Exposure and Foundations of
| | 00:33 | Audio: Compression and Dynamic Processing.
| | 00:35 | A Fundamentals course covers the core concepts
you need to know in order to learn new skills
| | 00:40 | in a particular content area.
| | 00:41 | These courses take more of a big picture view and
cover basic and common terms, processes, and concepts.
| | 00:47 | For example, if you intend to become a Web
Designer but have little to no prior knowledge
| | 00:51 | in that field, you might want to start with
a course like Web Design Fundamentals, which
| | 00:55 | will give you the concepts and terminology
you'll need before moving on to a course covering
| | 00:58 | specific software, like
Dreamweaver CS5: Essential Training.
| | 01:02 | Other Fundamental courses include Character Animation Fundamentals
in 3ds Max and Project Management Fundamentals.
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| Essential Training| 00:00 | A lynda.com Essential Training Course is a
comprehensive entry level overview of a software
| | 00:05 | application or tool,
programming language or operating system.
| | 00:09 | These titles cover exactly what a new user
needs to know, to get up and running and to
| | 00:12 | accomplish the most common tasks with the
software being taught, in other words all the essentials.
| | 00:17 | Essential Training Courses give members a
foundational overview of a product from a
| | 00:21 | real-world perspective.
| | 00:22 | Who uses it? What are its most common tools,
features and workspaces? What is the range
| | 00:27 | of tasks that people perform using it, and
what will someone be able to accomplish once
| | 00:30 | they complete the course? The course covers
the basic tasks, workflows and processes that
| | 00:35 | a member needs in order to use the product.
| | 00:37 | You'll learn the tools, terms and techniques
required to use the product to perform everyday tasks.
| | 00:42 | Essential Training titles are the most
common type of course, and you'll find Essential
| | 00:45 | Training for just about every piece
of software covered in our library.
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| In Depth| 00:00 | The In-Depth series is designed to focus on
a particular feature beyond what was covered
| | 00:04 | in an Essential Training Course.
| | 00:06 | The feature may have been covered only briefly
or only at a high level in one or more chapters
| | 00:10 | in Essential Training, but it is a
substantial topic that deserves additional coverage.
| | 00:14 | Examples of courses from the In-Depth series
include Photoshop Lightroom 4 Catalogs in Depth.
| | 00:20 | Access 2010: Forms and Reports in Depth.
| | 00:23 | InDesign Tables In Depth, and
PowerPoint 2010: Audio and Video in Depth.
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| Power Shortcuts| 00:00 | Power Shortcuts courses teach you how to
become a vastly more productive and more efficient
| | 00:04 | user of a given piece of software.
| | 00:06 | These are the courses you watch
if you want to become a Power user.
| | 00:09 | In order to get the most out of a Power
Shortcuts course, you should have already watched the
| | 00:12 | relevant Essential Training Course on the
software, or you should be at least well-versed
| | 00:16 | enough to the point where you won't need to
be taught the basics or introductory subject
| | 00:19 | matter on the software.
| | 00:21 | Some examples of courses from this series
include, Flash Professional Power Shortcuts,
| | 00:25 | Access 2010 Power Shortcuts
and Excel 2010 Power Shortcuts.
| | 00:31 | Similarly our Tips and Tricks Courses show you
powerful and sometimes little-known information
| | 00:35 | for getting the most out of your software.
| | 00:37 | In this series, you'll find courses like
iPad Tips and Tricks, Acrobat X Tips and Tricks,
| | 00:42 | and PowerPoint Tips and
Tricks for Business Presentations.
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| Projects, Creative Techniques, and Designing| 00:00 | A project course walks you through the steps
of creating a specific kind of project, affect
| | 00:04 | or technique, by deconstructing a best of class
project or projects that are inspiring to build.
| | 00:10 | Rather than covering an A to Z of a subject,
a project course instead focuses on building
| | 00:14 | something in a step-by-step process.
| | 00:17 | The goal is for you to have an opportunity
to practice the skills you might have learned
| | 00:19 | in an Essential Training or similar course,
and to have a project at the end that you
| | 00:23 | can customize to suit your own needs.
| | 00:25 | Course titles that fit under the Project
Series include Design Projects: Restaurant menu,
| | 00:30 | Designing a House in Revit Architecture,
Designing a CD Cover Hands-on Workshop, and Designing
| | 00:36 | Web Sites from Photoshop to Dreamweaver.
| | Collapse this transcript |
|
|
4. Managing Your TrainingCreating and managing your playlists| 00:00 | As you browse through lynda.com, you'll probably
come across lots of courses you'd like to watch.
| | 00:05 | You can easily keep track of the ones that
interest you by creating playlists, which
| | 00:09 | let you organize the courses into
categories and lists that make sense to you.
| | 00:12 | Here on the homepage under the playlists tab,
I can use this menu to quickly access any
| | 00:17 | playlists I've previously created.
| | 00:19 | In addition to the Queue, which is your default
playlist, you can create up to nine additional
| | 00:23 | playlists organized in any way you prefer.
| | 00:25 | For example, I have a Photography playlist I can
select to see the top five courses I've added to it.
| | 00:30 | I can also go to my courses menu and
select playlists, and here in the left sidebar I
| | 00:37 | can select any of the playlists I've
created to see them in their entirety.
| | 00:41 | So playlists allow me to quickly save and
jump to any of these courses to start learning.
| | 00:46 | To get started with your own
playlists, first sign in to your account.
| | 00:49 | Once you're signed in, you'll see
the playlists tab here under my courses.
| | 00:53 | In this account, I currently have
no courses assigned to any playlists.
| | 00:57 | The playlist button looks like this, and you'll
find it almost everywhere a course title is listed.
| | 01:02 | For example, every course under the Latest
releases section on our homepage has a playlist button.
| | 01:06 | To create your first playlist, just click the
button next to any course you want to remember to watch.
| | 01:11 | This gives you the choices of Queue,
add to a new playlist, or go to playlists.
| | 01:17 | Let's select Queue.
The Queue is your default and first playlist.
| | 01:21 | You can assign any courses you want to your
Queue, but this might be a good place to save
| | 01:24 | courses that you want to get to as soon as
possible that just look interesting but don't
| | 01:28 | fit in any other playlist
categories you might have created.
| | 01:31 | We'll look at creating additional
playlists in a moment, but for now, notice that the
| | 01:34 | course has appeared in the
playlist tab under my courses.
| | 01:38 | It also appears under the my
courses menu in the navigation bar.
| | 01:42 | And again, you'll find the playlists button just
about everywhere a course is listed on our site.
| | 01:47 | If you browse through a library by subject,
software or author--for example, I'll choose
| | 01:52 | Photography, under subject--you'll find the
playlist button next to each course here as
| | 01:57 | well, so I can quickly add several
courses that interest me to my Queue from here.
| | 02:05 | You'll also find the add to playlist button
at the top of each individual course page.
| | 02:09 | So if after reading the description of
this particular course I wanted to add this to
| | 02:12 | my Queue, I could just click the add
to playlist button and choose Queue.
| | 02:17 | You can see the top five items in your
playlist at any time by returning to the homepage and
| | 02:22 | looking under the playlists tab or by
rolling your mouse over the my courses menu.
| | 02:27 | The total number of courses in your playlist
is shown here at the bottom of the playlists tab.
| | 02:31 | You can click view all to see your entire Queue.
This is where you manage your playlists.
| | 02:36 | Some things you can do here include rearranging
the playlist by dragging courses up or down,
| | 02:42 | or click the top button to instantly
move a course to the top of the list.
| | 02:46 | You can also see how far along you've progressed
in any of the courses and what their durations are.
| | 02:52 | To remove a course from a
playlist, click the X button.
| | 02:57 | From here, you can also
create additional playlists.
| | 02:59 | Again, your first playlist is always going
to be your Queue, but you're also free to
| | 03:03 | create up to a total of ten playlists to arrange
the course you'd like to watch in any way you like.
| | 03:08 | Start by clicking create new playlist, give your playlist
a name--I'll call this one Photography--and I'll click save.
| | 03:17 | And now I see the Photography playlist here
under playlists in the left column, and because
| | 03:21 | it's a new playlist, it has zero courses.
| | 03:24 | But you can easily move courses from one
playlist to another simply by dragging them.
| | 03:29 | These are all photography related courses, so
I'll just move them all into my Photography playlist.
| | 03:39 | And now when I select Photography, I can
see the courses I moved there, and I'm free to
| | 03:42 | arrange them as before.
| | 03:46 | Notice that leaves me with four courses in my
Photography playlist, but now zero in my Queue.
| | 03:51 | Now if for some reason you want a course to
appear in more than one playlist, go to that
| | 03:54 | course's page by clicking its name, then
click the add to playlist button and select any
| | 04:00 | other playlist you want to add the course to.
| | 04:03 | Now you can also use this button to create a new playlist
rather than going back to the main playlist page.
| | 04:09 | For example, maybe I want to create
a playlist of audio related courses.
| | 04:13 | I'll go to the subject menu and choose Audio.
Maybe I want to start with this course here.
| | 04:19 | I'll click the playlist button
and choose add to a new playlist.
| | 04:23 | That gives me a field to name the
playlist, I'll call it Audio, and click save.
| | 04:29 | And you can see Audio now appears in that
menu, and now it's a simple matter to add
| | 04:35 | other courses I want to watch to this playlist.
| | 04:38 | If I go back to my courses menu and choose playlists,
I can see it manages all the playlists I've created.
| | 04:51 | If you want to rename your playlist, click Edit,
maybe I'll change Audio to Music and save my changes.
| | 05:00 | And once you've created more than one playlist,
when you return to the homepage, you'll find
| | 05:05 | a menu under the playlists tab which you can
use to select the playlist you want to browse.
| | 05:10 | We hope you take advantage of your
playlists and enjoy using them to keep track of all
| | 05:13 | the courses you'd like to watch at lynda.com.
| | Collapse this transcript |
| | Sharing your playlists | Bookmarking videos, chapters, or courses that interest you| 00:00 | As a lynda.com member, you can use the Bookmarks
feature to mark any courses, chapters, individual
| | 00:05 | videos, or even specific parts of videos you
find especially important or useful so that
| | 00:10 | you can easily find them again later.
| | 00:11 | Let's start with a look at how Bookmarks work.
| | 00:14 | While logged into your account, roll your
mouse over the my Courses menu at the top
| | 00:17 | of the web page and select bookmarks.
| | 00:20 | And here you can see some
bookmarks I've previously created.
| | 00:23 | Clicking on the bookmark will take you to
that course, chapter, movie or time code.
| | 00:27 | For example, clicking a movie
immediately opens that movie and plays it.
| | 00:32 | (female speaker: Every ePUB that you are going
to sell or distribute should have a cover.)
| | 00:36 | So now let's take a look at how we
create bookmarks by opening a course page.
| | 00:39 | I will just go back to the
Homepage here and pick a course.
| | 00:43 | Note that the bookmark icon appears below
the courses' title by each chapter and by
| | 00:48 | each individual movie.
| | 00:51 | To bookmark any one of these items,
simply click the bookmark icon.
| | 00:55 | Notice that bookmark fills in, making it
easy to see which items you have marked.
| | 00:59 | You may be bookmarking items so you can watch
them again later, or you can also want a bookmark
| | 01:03 | unwatched chapters or movies based on their names to
remind yourself to watch those movies at a later time.
| | 01:08 | So adding a bookmark is as simple as
clicking the bookmark icon next to an item.
| | 01:11 | But when browsing through your bookmarks later, you might
not remember why you marked a particular chapter or movie.
| | 01:16 | You can add details to your bookmarks by
clicking the arrow next to the bookmark icon, which
| | 01:20 | opens a Details window.
| | 01:25 | You can leave the default name of the
movie or change the name to something that will
| | 01:28 | better help you remember why you're
bookmarking the movie. I will leave the default name.
| | 01:32 | In the Description field I might enter
something like, "Has good tips on coding shortcuts," or
| | 01:38 | anything else that will help put
the movie in context for me later.
| | 01:41 | You can use up to 300
characters in the Description field.
| | 01:44 | We also suggest that you add tags to your
bookmarks, which will help you categorize
| | 01:47 | and locate your bookmark movies later.
| | 01:50 | You can create your own Tags with each tag
separated by spaces, for instance, work and web site.
| | 01:56 | Now if you are entering a tag that contains
more than one word, contained in quotes, for
| | 02:02 | example, "code hinting." You can also click
any of the suggested tags that appear here
| | 02:07 | below and click Save when you are done.
| | 02:11 | Notice that movie is now bookmarked as well.
| | 02:14 | And the process for adding bookmarks to entire
courses, chapters, or individual movies is identical.
| | 02:19 | Just click the arrow next to the
bookmark icon and fill in the information.
| | 02:23 | I will just Cancel that for now.
| | 02:27 | And the process is the same for all for
courses. For instance, I'll go into Business, pick
| | 02:32 | another course here, and again, we have
bookmark icons here under the course title and next
| | 02:37 | to each chapter in movie.
| | 02:38 | Now the fourth type of bookmark you can add
is a time code bookmark, these are bookmarks
| | 02:42 | you add while watching a movie.
| | 02:44 | To take full advantage of time code bookmarks,
you need to use any player other than the
| | 02:47 | QuickTime Standard Player which doesn't have
the rich functionality of the other video players.
| | 02:52 | So you will want to go to the Preferences
tab on any course page and choose any other
| | 02:56 | player other than the
QuickTime Standard Player.
| | 02:58 | Maybe I will choose
QuickTime Custom, for example.
| | 03:00 | And I will go back to my table of contents.
| | 03:02 | I will start the movie playing
(video playing)
| | 03:11 | So let's say I am about halfway through the
movie, and I learn something I want to make
| | 03:14 | sure I will remember later.
| | 03:16 | At any point while watching a movie, you can
click the time code bookmark button, and that
| | 03:20 | bookmarks the exact moment you're currently on.
| | 03:23 | Notice if I move the playhead out of the way
that adds a bookmark to the playback scrubber,
| | 03:26 | so you can see exactly where you placed your
time code bookmark, and you can continue adding
| | 03:30 | time code bookmarks if you come across other
information in the same movie that you want to remember.
| | 03:36 | And there is the second
one and even a third one.
| | 03:40 | Additionally, you can also bookmark the entire movie
by clicking the Movie bookmark button here as well.
| | 03:46 | And that just makes it convenient so you
don't have to close the movie and bookmark it from
| | 03:49 | the course details table of contents page.
| | 03:54 | To view the bookmarks I just created, I once
again go up to my courses and choose bookmarks.
| | 04:00 | Bookmarks are displayed with the most
recently crated bookmarks listed first, so I can see
| | 04:04 | the bookmarks I just created here at the top of the list.
Here are the three time code bookmarks I just created.
| | 04:08 | So clicking any one of these
time codes opens the movie.
| | 04:11 | And I can see the bookmark icons I placed here.
(video playing)
| | 04:18 | Again time code bookmarks are a great way to
remember very specific information in any movie.
| | 04:22 | Now, while viewing your bookmarks, you can
choose between a simple or detailed view of
| | 04:27 | your bookmarks, with detailed being the default.
| | 04:29 | Here in Detail view you can see the name of
the item you bookmarked, whether it's a course,
| | 04:33 | chapter, video, or time code, as well
as any descriptions or tag you added.
| | 04:37 | Here is the video I bookmarked and added the
description and tags to. Remember I wrote: Has
| | 04:41 | good tips on coding shortcuts?
And here you can see the tags.
| | 04:45 | Clicking on the tag displays all the bookmarks that
share that tag. In this case I just have the one movie.
| | 04:50 | And you can continue filtering results by
clicking additional tags to display all the
| | 04:53 | movies that have those tags in common, or
you can click See all of My Bookmarks to view
| | 04:58 | all of your bookmarks once again. Similarly,
click See all Tags to browse through all of
| | 05:03 | the tags used in each of your bookmarks.
| | 05:05 | If you have a great number of tags, you can use the
letters to navigate through your tags alphabetically.
| | 05:08 | I only have a few, so I don't
really need to do that here.
| | 05:11 | And you can go back to your bookmark list
again by clicking return to my bookmarks.
| | 05:16 | Other ways to search through your bookmarks
include using the Filter by type menu to display
| | 05:19 | all types of bookmarks or only
courses, chapters, movies, or time codes.
| | 05:25 | You can also type Search terms into the
Search my bookmarks field, and then clicking Search
| | 05:30 | displays any names, description or
tags that contains your search term.
| | 05:33 | I will clear my search.
| | 05:36 | Lastly, there may be times when you want to
edit your bookmarks, which you can do by clicking
| | 05:39 | the Edit link next to the
bookmark you want to change.
| | 05:43 | Maybe I want to add a tag
here of shortcut, and there it is.
| | 05:49 | Or you can click Delete to remove a bookmark
that's no longer needed or one that you may
| | 05:52 | have accidentally created.
| | 05:54 | Just remember that deleting bookmarks can't be
undone, so be sure you really want to delete them.
| | 06:00 | So that's how to work with bookmarks, a great
feature for storing and organizing the important
| | 06:04 | information you learn while
watching our training videos.
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| Starting where you left off with Training History| 00:00 | Anytime you sign back into your lynda.com account,
it's easy to pick up where you last left off.
| | 00:05 | I'll start by logging in, and by default
you're taken to the recent activity section
| | 00:11 | of the site where the recent activity tab
is selected, showing you all the movies you
| | 00:15 | viewed with the most recent
items at the top of the list.
| | 00:18 | From here, you can click on a movie name to
launch the movie right from here without even
| | 00:22 | having to navigate to the
course details page first.
| | 00:26 | (video playing)
| | 00:29 | You can also click the author's name to see
other courses by that author, or click the
| | 00:34 | course name to go directly to that course
page, or the chapter name to go directly to
| | 00:38 | the course page and be
scrolled down to that exact chapter.
| | 00:42 | So it's really easy to pick
up where you last left off.
| | 00:44 | You can get back to your list of recently
viewed movies at any time by going to the
| | 00:47 | my Courses menu at the top of any
page and choosing Course History.
| | 00:51 | Now the Course History tab just displays the
individual courses you recently viewed, rather
| | 00:55 | than the individual movies, so you can get
a broader overview of the range of courses
| | 00:59 | you've been viewing recently.
| | 01:00 | But you can click on movie details to see
a list of all the movies you've watched in
| | 01:04 | any of these courses, and you can
play them again right from here.
| | 01:07 | You can return to course history to see
the master list again and click on any course
| | 01:11 | name to go directly to its details page.
| | 01:13 | You can also always switch back to the
recent activity tab from here, if you want to see
| | 01:17 | all the movies you've watched,
regardless of which course they came from.
| | 01:20 | Also found here is the movie history tab,
which lists just the movies and basically
| | 01:24 | provides you with a more compact
version of your recent activity list.
| | 01:27 | Again, you can click on a movie name to
launch the movie directly from here or click the
| | 01:31 | course name to go to the course's page.
| | 01:33 | You can also click the column headers to
sort the list alphabetically by the movie names,
| | 01:37 | or I can sort by the course name.
| | 01:40 | Clicking a header that's already
selected reverses the order of the items.
| | 01:45 | So these are the three areas all designed
to help you locate, watch, and review the
| | 01:48 | courses and movies you've recently viewed.
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| Printing and sharing Certificates of Completion| 00:00 | Certificates of Completion make it easier
than ever to share your success and progress
| | 00:04 | at lynda.com with your
coworkers, friends, and employers.
| | 00:08 | As you work your way through a training
course, an eye icon automatically appears next to
| | 00:11 | each movie you've watched, making it
easy to keep track of your progress.
| | 00:15 | And these icons remain associated with your account,
no matter how many times you've logged in and out.
| | 00:19 | So you can always come back
and find your place right away.
| | 00:22 | And with each new course you finish, a new
Certificate of Completion will appear in your account.
| | 00:27 | Just go to my Courses and click Certificates of
Completion to see a list of all your completed titles.
| | 00:33 | Certificates of Completion are a great way
to let your friends, coworkers, and current
| | 00:36 | and potential employers see the
value and diversity of your skills.
| | 00:39 | You have three ways of
displaying and sharing your certificates.
| | 00:43 | Click view/print to see your certificate,
then click save as PDF to save your certificate
| | 00:48 | in the Adobe PDF format.
| | 00:49 | You can then open and print
the PDF file on your printer.
| | 00:53 | The second option is to email
your Certificate of Completion.
| | 00:56 | Click email and in the window that opens,
enter the email address of the person to whom
| | 01:01 | you'd like to send your certificate.
| | 01:04 | If you'd like to send your certificates to multiple
recipients, separate their addresses with a comma (,).
| | 01:08 | Type a short message in the
personal message field if you like.
| | 01:16 | When you're happy with your
email message, click send now.
| | 01:19 | If you have your own web site or blog, you
can also link to or embed your certificate
| | 01:23 | of completion into a web page.
| | 01:25 | Click share options, and to create a link
to your certificate of completion, click Copy
| | 01:30 | URL next to your certificate of completion URL.
| | 01:33 | Then paste this address
into your web page as a link.
| | 01:35 | Visitors to your web site will be able to
click the link to view your certificate.
| | 01:39 | You also have the option of embedding your
certificate into a web page as a graphic.
| | 01:42 | You can choose from three different banners
and decide whether the banners when clicked
| | 01:45 | will display your certificates page to visitors.
| | 01:48 | Select link banners to my certificates page,
if you'd like your web page visitors to see
| | 01:52 | all of your certificates.
| | 01:53 | Select, do not disclose certificates page,
if you prefer just to display the banners
| | 01:57 | without linking to your certificates.
| | 02:00 | Then select and copy the code next to
the banner type you'd like to display.
| | 02:04 | Paste that code onto your web page or blog.
| | 02:06 | If you chose to link your banner to your
certificates page, your visitors will be able to see all
| | 02:10 | the courses you've completed at lynda.com.
| | 02:15 | You can repeat this process for each
of your Certificates of Completion.
| | 02:18 | And while you're checking on the status of
your Certificates of Completion, you can also
| | 02:22 | check on the progress of other titles you've
watched, but haven't yet completed, by clicking
| | 02:25 | the in progress tab.
| | 02:27 | Here you'll find a history of what you've
studied on lynda.com even if you've been a
| | 02:31 | member since our earliest days.
| | 02:32 | So keep watching videos at lynda.com and
start earning those Certificates of Completion.
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| Keeping yourself logged in | 00:00 | By default, our system automatically logs
you out of your lynda.com session after four
| | 00:04 | hours of inactivity.
| | 00:06 | If you're finding it inconvenient to have
to log in again when you return to lynda.com,
| | 00:12 | be sure to check stay logged
in, the next time you log in.
| | 00:15 | With that option checked, you'll remain
continuously logged in when you use that computer and browser
| | 00:19 | again to access lynda.com.
| | 00:20 | Be aware though that if you don't access
your account for two weeks, you will have to log
| | 00:23 | in manually with your
username and password again.
| | 00:26 | Also bear in mind that this
feature is browser-dependent.
| | 00:29 | So if you access lynda.com from two
different computers or two different browsers on the
| | 00:32 | same computer, you will
still have to log in again.
| | 00:35 | We also recommend against checking stay
logged in, if you share your computer with others
| | 00:39 | or if you're accessing your account from a
public computer, due to the risk of someone
| | 00:42 | else accessing your account information.
| | 00:45 | After accessing lynda.com from public
computers or a computer that is not your own, be sure
| | 00:49 | to click the log out link when you're done.
| | Collapse this transcript |
| Logging in from multiple computers| 00:00 | Occasionally, when you log into your lynda.com
account, you may see this Already logged in message.
| | 00:05 | This simply means you were logged in to your
account from another computer or browser recently
| | 00:09 | and did not logout.
| | 00:10 | For example, maybe you're watching lynda.com
videos while at home, and then an hour later
| | 00:14 | when you try to login from your work computer
you'll see this message indicating that your
| | 00:18 | account is still logged
in on your home computer.
| | 00:20 | Just click Yes to log your account out of
whichever other computer you were previously
| | 00:23 | logged into, and to log
yourself into your current computer.
| | 00:26 | You're always free to access your lynda.com
account from as many computers as you like,
| | 00:30 | but you can only access
from one computer at a time.
| | 00:32 | To prevent this message from appearing in
the future just make sure you click log out
| | 00:36 | whenever you're done with your current session.
| | Collapse this transcript |
|
|
5. Managing Your AccountUpdating your member profile information| 00:00 | In this chapter we'll look at the various
options and settings that are available for
| | 00:03 | you to manage your lynda.com account.
| | 00:05 | Pretty much everything you need in regards to
your account can be found under the my account menu.
| | 00:09 | Let's start by selecting My Profile.
| | 00:11 | On this page you can update your Log in
information and your Contact information just click edit
| | 00:16 | next to either section heading.
| | 00:17 | So, for example, if you want to change your
password, click edit next to Log in information.
| | 00:23 | First enter your current password then type your
preferred password into the new password field.
| | 00:27 | Note that the password has to contain at least
six characters and contain at least one number,
| | 00:33 | then retype the new password in the confirm
field, click Save, and as long as your password
| | 00:38 | conforms to the character requirements, and
you type it exactly the same both times, you'll
| | 00:42 | see the Your account
information has been updated message.
| | 00:45 | The Log in information area is also where
you can change your username, although you
| | 00:48 | probably won't need to do that as often as
you might want to change your password, but
| | 00:51 | you can type in a username of your choice,
and then click Save, as long as it's not in
| | 00:55 | use by another member, your
login name will be changed.
| | 00:58 | Similarly if you need to change your Contact
information, you can click edit here and change
| | 01:01 | the appropriate fields.
| | 01:03 | And that's how you change your username,
password or Contact information for your account.
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| Setting your site preferences| 00:00 | Under the my account menu, you'll find the
site preferences, and here you'll find the
| | 00:04 | options for setting your
video player preferences.
| | 00:06 | Now I've covered this information in Chapter
2 in the movie called Choosing the right video
| | 00:10 | player for your needs, but I've review it
here again just in case you jumped to this movie.
| | 00:13 | So the choice of the Flash, QuickTime
Standard and QuickTime Custom are available on both
| | 00:17 | the Mac and Windows operating systems.
| | 00:20 | If you're on Windows you'll have the
additional choice of Windows Media.
| | 00:23 | And notice that each player has certain
features unique to itself, as well as feature shared
| | 00:26 | with some or all of the other players.
| | 00:27 | For example, all of the
players support Closed Captioning.
| | 00:30 | QuickTime Standard is the only one that doesn't
support adding bookmarks from within the player
| | 00:34 | window, and this is the only one that's
not compatible with 64-bit Operating Systems.
| | 00:38 | QuickTime Custom and Windows Media are the
only two that allow you to adjust the speed
| | 00:42 | of playback and Flash is the only player that
allows you to increase the size of the video.
| | 00:46 | Again, the choice is entirely up to you, and
you can change your preferences at any time.
| | 00:50 | If you ever run into trouble playing movies
on our site, one thing to try is to switch
| | 00:53 | players to see if that solves the problem,
and if it does, that could indicate there's
| | 00:56 | something wrong with the
plug-in you've been using.
| | 00:58 | And remember that you can also switch
player types from any course page as well.
| | 01:04 | Just go to the preferences tab and here you
can change your site what player preferences.
| | Collapse this transcript |
| Setting your news and email preferences| 00:00 | Also found under the my account menu when
you're logged in is News & email options.
| | 00:05 | This is where you come if you need to change
the email address associated with your account
| | 00:08 | or with any newsletters
you opted to receive from us.
| | 00:11 | Under Service and account notifications is
the email address we use to contact you about
| | 00:15 | any changes or other
matters regarding your account.
| | 00:18 | Click edit if you need to change this address.
| | 00:20 | Under Newsletters and email subscription
options is the email associated with any newsletters
| | 00:24 | you receive from us.
| | 00:25 | It may very well be the same address as
found under Service and account notifications.
| | 00:29 | If you receive newsletters and an alternate
email address click Manage a different email
| | 00:33 | address, and then you
can enter the address here.
| | 00:35 | Basically, whichever email addresses is
displayed or entered here under the Newsletter and email
| | 00:39 | subscriptions heading is the email address that
will be affected by what you check or uncheck below it.
| | 00:44 | You're free to select which newsletters you'd
like to receive or not receive from lynda.com.
| | 00:48 | Roll over each newsletter for description
of its contents, and once you've made your
| | 00:51 | choices click Save.
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| Registering an activation key or a gift certificate| 00:00 | To redeem a gift subscription to lynda.com
point your web browser at lynda.com/redeemgift,
| | 00:07 | then enter the email address at which you've
received your gift subscription and type in
| | 00:11 | the Activation key the email message contained.
| | 00:14 | Once you click submit you'll be walked
through the steps to complete your registration, you
| | 00:17 | can redeem gift subscriptions regardless of
whether you're a new or existing lynda.com customer.
| | Collapse this transcript |
| Updating your billing information | 00:00 | If anytime you need to change the billing information
for your account, go to my account > account & billing.
| | 00:07 | Here you'll find the current details of your
account type and status, as well as the date
| | 00:11 | you joined and the date your account expires.
| | 00:13 | Below you'll find your
current billing information.
| | 00:15 | Click edit/change to make changes to the
credit card we have on file, as well as to change
| | 00:19 | the billing address of the credit card.
| | 00:21 | When you're done, you can
click Save to confirm your changes.
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| Changing your membership plan| 00:00 | If you wish to change your account to a different
membership level, simply log in to your account,
| | 00:04 | then go to my account and
select account & billing.
| | 00:08 | Here you'll find the
change membership plan button.
| | 00:11 | On the following page choose the subscription type
you'd like to switch to, and then click continue.
| | 00:17 | If necessary, enter or update your billing
and Credit Card Information, then read the
| | 00:22 | Terms and Conditions and
Agree to them, and click submit.
| | 00:29 | We will prorate any credit on your
existing account towards your change.
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| Canceling your membership plan| 00:00 | If you need to cancel your account at lynda.
com first login, and then go to my account > account
| | 00:05 | & billing, and here click
the cancel membership button.
| | 00:10 | If you wish to, select a reason for canceling,
and if you have the time and inclination,
| | 00:15 | we would also appreciate a few words about
what we could've done to keep you as a member,
| | 00:18 | but this is entirely optional.
| | 00:20 | At any time, you can click
yes, cancel my membership.
| | 00:25 | Your membership will be canceled, but you'll
still have access to the online training library
| | 00:28 | until the end of your billing cycle.
| | 00:30 | Your course history and
bookmarks will remain saved.
| | 00:33 | So when you're ready to reactivate your account
just return to lynda.com, click the reactivate
| | 00:37 | link, then log in with your Username and
Password, follow the instructions, and you'll be able
| | 00:42 | to pickup where you last left off.
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| Reactivating a previous membership| 00:00 | To reactivate an expired or previously canceled
account, first go to lynda.com, and then click
| | 00:05 | the reactivate link in the
upper right-hand corner of the page.
| | 00:09 | On this screen enter the expired or
canceled Username and Password, and click continue.
| | 00:16 | Then select the Subscription type you'd like
to purchase, update your Billing and Credit
| | 00:19 | Card Information if necessary, and agree
to the Terms and Conditions, then just click
| | 00:23 | submit order to process your order.
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6. Troubleshooting and Getting HelpSearching FAQs| 00:00 | If you ever run into any difficulties in
playing our videos or if you're experiencing any other
| | 00:04 | problems with our service or with your
account, you can start troubleshooting by going to
| | 00:08 | the support menu and selecting
frequently asked questions.
| | 00:12 | This takes you to our searchable database
of common questions and their solutions.
| | 00:16 | You can either type a search term into this
field or choose a category from the Filter
| | 00:19 | by menu to see a list of questions.
| | 00:21 | For example, if I were experiencing some
playback issues, I might type playback issues into
| | 00:26 | the search field and click search.
| | 00:29 | And now I see a short list of
questions that might suit my needs.
| | 00:32 | Maybe I'm using Internet
Explorer 8, and I see this question.
| | 00:35 | "I'm using Internet Explorer 8 and occasionally
the pages or movies don't load properly or
| | 00:39 | I have sporadic playback failures. How do I fix this?"
| | 00:42 | And clicking on a question shows me the answer.
| | 00:44 | So in this case I can see suggestions to
log out and back into my account, and if that
| | 00:47 | doesn't work, I can try clearing my browser's
cache and cookies, and I'm provided with the
| | 00:51 | instructions on how to do that.
| | 00:53 | Some FAQs even have accompanying videos
demonstrating the listed steps or solution.
| | 00:57 | (male speaker: If you're using Internet Explorer 8
and occasionally the pages or movies don't load properly--)
| | 01:04 | If you're not sure what to type in the search
field, you can also try narrowing down the list
| | 01:07 | of questions using the
Category and Sub-Category menus.
| | 01:09 | I'll just delete that term from my search
field, and maybe in this case I'll choose
| | 01:14 | Technical Help, and you can see
that gives me a long list of FAQs.
| | 01:18 | But I can narrow it down by selecting, say,
Movie Playback Issues as a subcategory, and
| | 01:23 | again, from here I can just click
on a question to see the answer.
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| Contacting customer service and tech support| 00:00 | If you're experiencing a problem that you
can't find a solution to by searching our
| | 00:03 | frequently asked questions, you can also
email our customer service or technical support
| | 00:07 | team by going to support > contact us.
| | 00:12 | And here just fill out
this Send us an email form.
| | 00:15 | Begin by selecting the proper Department
to make sure your question reaches the right
| | 00:17 | support staff in a timely manner.
| | 00:19 | As you can see, our Customer Support Department
can help you with questions regarding Activation
| | 00:23 | Keys, Trial accounts, Discounts, Billing/
Receipts, Canceling your Membership, CD-ROMs or DVDs,
| | 00:31 | your Log In or your Password, Creating New
or Reactivating Memberships, online training
| | 00:35 | library Product Purchases or Returns, or
anything else that relates to Customer Service, which
| | 00:40 | as you can see can regard anything relating to your
account, billing, shipping, or ordering CDs or DVDs.
| | 00:45 | Under Technical Support you can ask Content
related Questions, you can ask about our exercise
| | 00:49 | files, you may have questions about how
our content plays on Mobile Devices or Player
| | 00:54 | questions, or questions about how this
Site is Performing on your own computer.
| | 00:59 | Once you've selected the Department
just fill in the appropriate fields.
| | 01:02 | Note that the asterisks (*) indicate
required fields, because I am already signed in, my
| | 01:06 | contact information is already filled in for me.
| | 01:09 | If your question relates to a particular
course you're watching, please do select its name
| | 01:12 | from the Course menu and let us know
which movie you're having problems with.
| | 01:15 | Your course history will appear in
this menu as long as you're signed in.
| | 01:21 | Then enter a Subject for your email, and
then type your question into the field below.
| | 01:26 | Once you've typed your question,
click the Send button to submit it.
| | 01:29 | Customer Service and Technical Support
questions are answered within two business days, but
| | 01:32 | usually much sooner, but if you need more
immediate help, you can also call us at the
| | 01:36 | numbers listed here.
| | 01:37 | Note that our Customer Service
hours are Pacific Standard Time.
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| Requesting a course or training topic| 00:00 | If you've browsed through the online training
library, but haven't found exactly what you're
| | 00:03 | looking for, maybe you feel like a particular
course or subject is missing from our library
| | 00:07 | or if you'd love to see a certain software
product covered, you can send us a course request.
| | 00:12 | Just go to support > contact us, and select
New Course Requests from the Department menu,
| | 00:18 | then fill out the rest of the required
fields and let us know what you'd like to see in
| | 00:21 | the online training library.
| | 00:23 | If the product or training you're looking
for already exists, and you just missed it,
| | 00:26 | we will direct you to the
right place on our site.
| | 00:28 | But if you really have found a gap that you
think we need to fill, we'll add your suggestion
| | 00:31 | to our ever growing list of
potential and future courses.
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GoodbyeClosing| 00:00 | I hope you've enjoyed these movies, and that
you'll be able to take advantage of what you've
| | 00:03 | learned here to make the most of
your subscription to lynda.com.
| | 00:06 | We will be updating this course whenever
changes and improvements are made to our web site.
| | 00:10 | So be sure to check back here occasionally
or if you notice new features have been added
| | 00:14 | as you browse around our site.
| | 00:15 | Until then, I'm Garrick Chow,
thanks for watching and happy learning!
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