Easy-to-follow video tutorials help you learn software, creative, and business skills.Become a member
What is this thing called trust? Sometimes trust is defined as knowing what to expect from another person, or predictability. And predictability does play into trust, but if that's it, well, then we would trust the person who walks into work every day, and at exactly 10:05 every day punches us. Well, no. Predictability alone is not enough to create trust. Trust is also about my belief that you have my best interest in mind.
Trust is also contextual. I trust my doctor to give me sound medical advice, but I won't consult my doctor about that funny sound the car engine is making. How do you define trust? Think of a few people whom you really trust. What are some of their attributes or characteristics? How did they earn your trust? Write down a few key words that help you define trust. You can use the trust building action plan provided. Defining trust, is our first step in building trust.
Get unlimited access to all courses for just $25/month.Become a member
82 Video lessons · 91258 Viewers
80 Video lessons · 138213 Viewers
59 Video lessons · 57042 Viewers
52 Video lessons · 70688 Viewers
Access exercise files from a button right under the course name.
Search within course videos and transcripts, and jump right to the results.
Remove icons showing you already watched videos if you want to start over.
Make the video wide, narrow, full-screen, or pop the player out of the page into its own window.
Click on text in the transcript to jump to that spot in the video. As the video plays, the relevant spot in the transcript will be highlighted.