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In this course, lynda.com Director of Learning and Development Britt Andreatta walks you through her delegation process, which helps you assign the right tasks to the right people and better develop your team and meet company needs.
The course reveals what delegation can do for you and your team and introduces a four-phase model to delegate tasks and manage projects large and small. The phases include evaluating the task, handing the task over, supporting task completion, and closing the task. In between, learn how to pick the right level of autonomy for each task and the best ways to avoid micromanagement.
Delegation is a very important interaction that lies at the intersection of three things, the delegator, you; the delegate, the person you're handing a task to; and the organization that the interaction is housed within. For the sake of simplicity we're going to talk about the typical example of a manager and an employee, but these principles can be applied to any setting. As the delegator, you are instrumental in making the process go smoothly. Most people think there's only one phase, you ask the employee to do a task and they do it.
But actually, successful delegation is more complex than that. It requires you to be savvy with both project management as well as people skills. If you want to brush up on project management, check out those courses at lynda.com. Becoming an effective delegator has several benefits for you, your employees, and the organization. Delegating effectively can make you a better supervisor. By improving your skills in this area, you can create better, more effective relationships with your employees.
And this can increase their respect of you as a leader. Studies have shown that the number one reason people leave a job is because they don't like or respect their boss. So being an effective delegator has the possibility of increasing retention among your staff. In addition, studies show that employees who feel a sense of achievement have the most job satisfaction. This also contributes to retaining your best people. Did you know that the cost for replacing an employee is 50% to 100% of their annual salary? So retaining good people can also lead to significant savings.
Next, as you delegate more proficiently, your team can become more effective and efficient in completing its tasks. This can help your department increase its productivity. Finally, your workload can become more manageable as you pass some things to others. And you'll be able to focus your time and energy on the projects that require your knowledge and experience. Hopefully this will lead to reduction in your stress level as well. I know it's made a big difference in mine. Now that you know the benefits of delegating more effectively, let's talk about how to do it.
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