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Learn the seasoned leadership tips of Scott Blanchard, son of Ken Blanchard, the coauthor of The One Minute Manager ®, who is continuing his father's legacy as a global business-training leader. Scott explains how to build a strong leadership foundation by first knowing yourself—your strengths, your weaknesses, and your temperament. Then he discusses the best ways to build relationships, integrity, and trust; get results by building commitment and motivating employees; and chart a path to leadership success.
This course was created and produced by Ken Blanchard Companies ®. We are honored to host this content in our library.
David Witt: Well, Scott, thanks so much for meeting me. I really appreciate it. You know, I know you're busy, got a lot of things going on, but one of the things I want to find out though is, how did you first get started in it? Scott Blanchard: Yeah, I'm kind of the son of the one minute manager. David Witt: Uh-huh. Scott Blanchard: You know my, my dad wrote that book when I was at junior in high school. And, and what was, what was kind of interesting about that is I grew up the son of a leadership expert.
He became a guru later on, but when I was a kid he was a professor. And, and so I kind of felt like a lab rat a little bit as a kid. I mean, it was a really, my parents are amazing, but, but, whenever I did anything you know, in the house. Or particularly, I caused a lot of trouble as a, as a boy. But whatever I did, they would, if I got in trouble, they would usually sit me down. David Witt: Okay. Scott Blanchard: At the kitchen table, and they would, they would literally say, Scott, what's up? Your behavior it's, it, it's incongruent with the stated family values. David Witt: Scott Blanchard: What's up with that? David Witt: Uh-huh. Scott Blanchard: And would I, I had to explain kind of my behavior up against the intentions that I had.
David Witt: Right. Scott Blanchard: And the impact that was created and all of that. It was like, it felt like a lot of white white's, you know, interrogation, you know, as, as a kid but I, I got a lot of lessons from it. David Witt: It's pretty intuit when think about it, when you talk about the whole idea of you know, most of us would expect that we'd get in trouble, get grounded, something like that. But you were kind of more, your parents were going into more of an exploration of what the behavior was. Scott Blanchard: Right. David Witt: How it was impacting people. Scott Blanchard: Yeah, we didn't get punished with extra chores or, or restriction or certainly nobody ever smacked us, my sister and I, as kids. But, but we usually had to explain, you know, pretty rigorously, what we were thinking and what we would do again had we had a chance to do it again, and it really taught me a lot of things.
One thing that was really important at the end of each of those conversations is my dad would always say something like we've been talking about this long enough now, what I want to know is where are you headed? But where are you headed in life, Scott? You know, and I'd say, well, first of all, I'm going to go to your, your, your college. You know, that was the first thing to try to get him off my back. But I knew I had to come up with a pretty good answer, and I would typically talk about the idea that I, I really wanted the world to be better for me having been here. And that I wanted to make a positive contribution to people and the planet. My parents were idealists, so you had to do something about the planet in there. David Witt: Scott Blanchard: but, but seriously, I would say, I had a pretty good idea of where I was going, and then my dad would always say God, Scott.
You know, but your behavior is going in this direction. David Witt: Right. Scott Blanchard: And then you're actually, you know, talking about a vision that's going in this direction. The big question is, how is the behavior that's going this way, how is that going to get you to there? David Witt: Yes, so they were seen as the two were not matching up. Scott Blanchard: Yeah, they always said life is pretty simple. It goes you know, if you have an aspiration, you need to make sure that your actions and your activities and your energy is lined up in that general direction. And if you have an aspiration you're talking about and you're going in the other direction would, what you know, there's, it's not going to work. David Witt: Got it. Scott Blanchard: And that's what leadership is about, and I got fascinated with that from the, from the beginning. Really interesting to, to see how companies often don't do that.
They don't put those two pieces together. David Witt: Now did you go into management right away in, in college or that's something that's kind of came in later? Scott Blanchard: I went to hotel school. And so I got early experience managing restaurants and hotels. And I actually did a bunch of internships. And I started off for a few years in that field. And then I think I was 28, I came to work for my, my family business. I got beaten up pretty. David Witt: Scott Blanchard: Pretty well in the hospitality industry for a good number of years before I came to the the company. David Witt: It's good training though, don't you think, hospitality? I mean it, it kind of grounds you in some real life you know, service of, of customers and stuff.
Scott Blanchard: It really does, because it's all about people, isn't it? It's all about service, it's about people and it's about making it happen every single day. David Witt: Yeah. Scott Blanchard: And every single moment.
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