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Leading Productive Meetings
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Reviewing action items and closing


From:

Leading Productive Meetings

with Dave Crenshaw

Video: Reviewing action items and closing

After you both have an opportunity to ask each other questions, it's time to wrap up the meeting. Before you end though, you want to reconfirm all the commitments that you've made to each other. Take turns briefly going through all the commitments that you've made to each other, making sure to repeat the who, what, and when for each item. Also, if you've delegated a task to someone else and you feel it's important to follow up with them, make sure that you create a reminder for yourself to follow up with that person. A quick suggestion: when repeating the who, what, and when, make sure that you're allowing the other person freedom to determine their own schedule and their own way to go about completing the task.
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  1. 1m 32s
    1. Welcome
      1m 3s
    2. Using the exercise files
      29s
  2. 11m 33s
    1. Understanding the principles of successful meetings
      3m 56s
    2. Using technology
      2m 12s
    3. Meeting virtually (audio and video conferencing)
      2m 55s
    4. Understanding the importance of time management
      30s
    5. Deciding between group and one-to-one meetings
      2m 0s
  3. 22m 21s
    1. Determining whether a meeting is necessary
      2m 50s
    2. Scheduling the meeting
      3m 0s
    3. Establishing ground rules
      2m 50s
    4. Determining who is in charge
      3m 21s
    5. Having an agenda
      2m 50s
    6. Preparing development
      4m 30s
    7. Coming prepared
      3m 0s
  4. 26m 5s
    1. Budgeting time
      2m 32s
    2. Taking minutes
      2m 34s
    3. Opening
      2m 32s
    4. Presenting the development
      3m 38s
    5. Following up on commitments
      2m 24s
    6. Giving everyone a voice
      3m 32s
    7. Giving and taking feedback
      3m 14s
    8. Keeping meetings productive and on topic
      2m 27s
    9. Reviewing action items and closing the meeting
      2m 2s
    10. Reviewing minutes
      1m 10s
  5. 15m 39s
    1. Understanding the importance of the one-to-one
      2m 29s
    2. Deciding who to meet with in a one-to-one
      2m 50s
    3. Establishing a one-to-one schedule
      2m 44s
    4. Determining the one-to-one agenda
      1m 56s
    5. Listening effectively ("What do you need from me?")
      1m 36s
    6. Delegating effectively ("This is what I need from you.")
      2m 19s
    7. Reviewing action items and closing
      1m 45s
  6. 4m 12s
    1. Completing action items
      1m 16s
    2. Following up on action items delegated to others
      2m 6s
    3. Reassessing the effectiveness of meetings
      50s
  7. 49s
    1. Final thoughts
      49s

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Leading Productive Meetings
1h 22m Appropriate for all Sep 02, 2011 Updated Jan 03, 2013

Viewers: in countries Watching now:

In this course, author and business coach Dave Crenshaw teaches you to get the most from your meetings—turning them into productive avenues for communicating, connecting, and accomplishing real work. The course demonstrates a simple, usable framework that will help you lead and participate in meetings large and small and provides insight into how to schedule, conduct, and follow up on meetings with minimum time and maximum results.

Topics include:
  • Reducing the length and number of meetings
  • Making sure everyone feels heard and appreciated
  • Using one-on-one meetings to minimize workplace distractions
  • Following up on meeting work
Subjects:
Business Collaboration Business Skills Time Management Leadership Management
Author:
Dave Crenshaw

Reviewing action items and closing

After you both have an opportunity to ask each other questions, it's time to wrap up the meeting. Before you end though, you want to reconfirm all the commitments that you've made to each other. Take turns briefly going through all the commitments that you've made to each other, making sure to repeat the who, what, and when for each item. Also, if you've delegated a task to someone else and you feel it's important to follow up with them, make sure that you create a reminder for yourself to follow up with that person. A quick suggestion: when repeating the who, what, and when, make sure that you're allowing the other person freedom to determine their own schedule and their own way to go about completing the task.

Rather than focusing on the how, meaning how someone is going to accomplish it, focus on the end result: what things are going to look like when they're done. This will help the other person feel respected and validated and avoid unnecessary micromanaging. After you've reconfirmed all the steps that you need to take after this meeting, reconfirm the date and time for the next one-to-one meeting. If necessary, adjust the time or location of the next meeting, but make sure that you both are committed to attend and participate fully.

Finally, it's time to end the meeting. End every meeting on time or early. If you get done with the meeting ahead of schedule, then great; go ahead and end the meeting. As I've had said before, no one's ever complained about a meeting getting out early. At the very least, make sure that you end on time. If you respect the other person's time, they'll respect your time, and it will make future one-to-one meetings more successful.

Find answers to the most frequently asked questions about Leading Productive Meetings.


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Q: This course was updated on 01/03/2012. What changed?
A: This course was retitled, streamlined, and refined throughout, resulting in a slightly shorter runtime. We also added new graphics and a new welcome movie. 
 
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