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Listening effectively ("What do you need from me?")

From: Leading Productive Meetings

Video: Listening effectively ("What do you need from me?")

After development, the next step in the agenda is to discuss your needs and questions. If you're the meeting leader, let the other person go first. So if you're the leader, simply begin the next section by asking, what do you need from me? But whether you go first or second, here are some tips to help you be an effective listener. First, allow the other person to go through their one-to-one list. Let them take their time, and make sure that they have the opportunity to ask any questions that they have written down there, or even any questions that come to mind.

Listening effectively ("What do you need from me?")

After development, the next step in the agenda is to discuss your needs and questions. If you're the meeting leader, let the other person go first. So if you're the leader, simply begin the next section by asking, what do you need from me? But whether you go first or second, here are some tips to help you be an effective listener. First, allow the other person to go through their one-to-one list. Let them take their time, and make sure that they have the opportunity to ask any questions that they have written down there, or even any questions that come to mind.

Listen from the perspective of finding out how you can help the other person. Listen with an attitude of service. Your role in the one-to-one meeting is to help the other person to be successful. So listen attentively to everything that they ask from you and give your best effort to help them out in any way that you can. When they ask you to do something, be sure to get a clear who, what, and when for each item. By clarifying who needs to take action, what the next step is, and when that step should be done, you'll be better prepared to follow through.

Finally, as appropriate, make a commitment to follow through and do what you've said you're going to do. Remember, in the one-to-one meeting, your most important role is to serve the other person. When they're speaking, listen actively, with an attitude of service. When you both have an attitude of service, one-to-one meetings are incredibly powerful.

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Leading Productive Meetings

35 video lessons · 21197 viewers

Dave Crenshaw
Author

 
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  1. 1m 32s
    1. Welcome
      1m 3s
    2. Using the exercise files
      29s
  2. 11m 33s
    1. Understanding the principles of successful meetings
      3m 56s
    2. Using technology
      2m 12s
    3. Meeting virtually (audio and video conferencing)
      2m 55s
    4. Understanding the importance of time management
      30s
    5. Deciding between group and one-to-one meetings
      2m 0s
  3. 22m 21s
    1. Determining whether a meeting is necessary
      2m 50s
    2. Scheduling the meeting
      3m 0s
    3. Establishing ground rules
      2m 50s
    4. Determining who is in charge
      3m 21s
    5. Having an agenda
      2m 50s
    6. Preparing development
      4m 30s
    7. Coming prepared
      3m 0s
  4. 26m 5s
    1. Budgeting time
      2m 32s
    2. Taking minutes
      2m 34s
    3. Opening
      2m 32s
    4. Presenting the development
      3m 38s
    5. Following up on commitments
      2m 24s
    6. Giving everyone a voice
      3m 32s
    7. Giving and taking feedback
      3m 14s
    8. Keeping meetings productive and on topic
      2m 27s
    9. Reviewing action items and closing the meeting
      2m 2s
    10. Reviewing minutes
      1m 10s
  5. 15m 39s
    1. Understanding the importance of the one-to-one
      2m 29s
    2. Deciding who to meet with in a one-to-one
      2m 50s
    3. Establishing a one-to-one schedule
      2m 44s
    4. Determining the one-to-one agenda
      1m 56s
    5. Listening effectively ("What do you need from me?")
      1m 36s
    6. Delegating effectively ("This is what I need from you.")
      2m 19s
    7. Reviewing action items and closing
      1m 45s
  6. 4m 12s
    1. Completing action items
      1m 16s
    2. Following up on action items delegated to others
      2m 6s
    3. Reassessing the effectiveness of meetings
      50s
  7. 49s
    1. Final thoughts
      49s

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