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Emotions are all around us in the office, and it's important for leaders to understand how to harness them to cultivate productivity and positive relationships. In this course, lynda.com director of learning and development Britt Andreatta shows how to develop emotional intelligence to better lead teams, work with peers, and manage up.
Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict.
This course qualifies for 1.75 Category A professional development units (PDUs) through lynda.com, PMI Registered Education Provider #4101.
The key to successful leadership is emotional intelligence. More than 3000 studies on emotional intelligence have shown that it contributes to both professional and personal success. Boosting your emotional quotient, or EQ, is tied to more effective leadership, entrepreneurship, career success, as well as happiness and relationship satisfaction. Who wouldn't want more of that, right? The good news is that you can raise your EQ, and that's what we're going to focus on in this course. I'm Dr. Britt Andreata, and I'm pleased to welcome you to Leading with Emotional Intelligence.
And I can tell you, developing your emotional intelligence will yield all kinds of great results. Not only for you, but the teams you lead and the organization you serve. In this course I'll share with you specific tips and strategies for developing your emotional intelligence. We'll look at the two main categories of personal competence and relational competence. And we'll dive deep into the 20 competencies including: self-confidence, adaptability, organizational acumen, and managing conflict, just to name a few.
Do you want to gain a deeper appreciation of your strengths and unique contributions? And are you ready to become better at maximizing the potential of those you lead? Then let's get started with Leading with Emotional Intelligence.
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