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In this course, author and business coach Dave Crenshaw teaches you to get the most from your meetings—turning them into productive avenues for communicating, connecting, and accomplishing real work. The course demonstrates a simple, usable framework that will help you lead and participate in meetings large and small and provides insight into how to schedule, conduct, and follow up on meetings with minimum time and maximum results.
When you participate in group meetings and one-to-one meetings you'll very likely be asking other people to help you out. While they'll likely do a great job of completing those assignments on time, we want to take responsibility on ourselves to follow up with them. So keep this rule in mind: whenever you delegate something out, create a waiting-for-in for yourself. Think of delegation like a yo-yo. Whenever someone else commits to do something for you, you should also create an action for yourself that you're waiting for them to do it.
Create a reminder with the time and date they committed to get that to you. You can create reminders for yourself in your calendar or your task list. When the reminder pops up, follow up with that person and ask if the item is complete. If you haven't heard from them yet, simply send them a message along the lines of, "I had a reminder that I was waiting for that report - have you had a chance to get to it yet?" Or when the reminder pops up, if you know that they've already completed the item, you can send them a message such as, "Thank you for getting that report done - it makes my job easier." Little compliments like that not only help everyone feel better, but they reinforce a culture of follow-through in the workplace.
Another way to follow up on delegated items that have flexible deadlines is to add a follow-up reminder to a group list or a one-to-one task list. For instance, if Alice commits to me that she'll send out a series of emails in time for our next one-to-one meeting, then all I really need to do is create a reminder in my one-to-one Alice list to follow up with her about those emails. Then when I go to the meeting, as I go through that list, I can see that in the list and then ask Alice about it.
Remember, a delegate-out is always a waiting-for-in. Whenever you ask someone else to do something for you, be sure to consistently follow up with them. This will create a culture of making and keeping commitments.
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