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It's important to identify the assumptions people have made and make sure they're correct, because bad assumptions can lead to unpleasant surprises and unexpected problems. An assumption is something that someone simply accepts is true without doing anything to confirm that it really is. The classic example of a bad assumption is when two people look at each other and both say I thought you are going to do it. People make assumptions without even realizing it, so it's important to find out what their assumptions are and talk about them.
The key is to ask people about their expectations. Here are a few questions and statements you can use. What results do you expect? What do those results look like? Tell me more? What do you think is going to happen? Who do you think will do this? When do you think this will happen? What work don't you expect to be included? Keep asking questions, ask them more than once. Try asking the same question in different ways to see if you get different answers.
If you do, dig deeper to see if there is an unspoken assumption hiding in there. Asking the right questions will help you uncover, unspoken assumptions. Add the assumptions you identify to your project summary. In some cases you might have to change other parts of the project summary like deliverables, success criteria and scope to reflect people's expectations.
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