| Course Title | Level | Duration | Released | ||
|---|---|---|---|---|---|
| Negotiation Fundamentals | Appropriate for all | 37m 42s | 08/2012 | {8} | |
| Conflict Resolution Fundamentals | Appropriate for all | 48m 50s | 12/2012 | {8} | |
| Coaching and Developing Employees | Appropriate for all | 1h 5m | 05/2013 | {8} | |
In this course, business coach Lisa Gates teaches managers to harness the power of coaching in the workplace. Learn the benefits of developing your team and helping employees build their skills in ways that transform and empower them to do more productive and engaging work. Then discover how to build your own leadership and coaching skills and equip yourself with tools that encourage insight and growth. The course wraps with a look at how you can maintain the coaching momentum in the workplace and address common challenges.
Topics include:
- Finding time to coach
- Establishing a relationship with your employees
- Asking powerful questions
- Becoming an active listener
- Maintaining accountability
- Using questionnaires and self-assessments
- Aligning professional goals with company objectives
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